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All 52 Rapid City hotels

BEST WESTERN Town 'N Country

2.5 of 5 Hotel   |   2505 Mount Rushmore Road, Rapid City, SD 57701
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Ranked #36 of 52 Hotels in Rapid City
A recent review
3 of 5 stars reviewed 5 days ago
Matt O Delafield
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246 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Rapid City, United States
1 review
2 of 5 stars Reviewed yesterday NEW

I dont expect too much for a normal Best Western breakfast but this one was extremly ppor - we were told fresh fruit and muffins, there were only oranges and four/five muffins. Not what I expect of Best Western and I stayed at 5 different Best westerns on this trip

Review collected in partnership with Best Western

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Delafield
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

The room was clean and nice. Prior reviews complained that the wifi did not work. In my room it worked but you could go to dinner and come back and google still may not have loaded. It was still slow in the lobby but was adequate for the little I needed it. The staff was exceptionally nice when I stopped... More

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BWTC_Management_Team, General Manager at BEST WESTERN Town 'N Country, responded to this review

Thank you for staying with us at the Best Western Town and Country- Rapid City. It is always a pleasure to serve our guests with the upmost customer service and satisfaction. If you are ever in the area again, we hope you will come and see us. Thank you again. Sincerely, Debb & Nick More

Huntington Beach, United States
1 review
3 of 5 stars Reviewed 1 week ago

High speed internet has become a must for all hotels/motels at this point. This motel did not have working wifi and the staff blamed it on weather rather than trying to solve the issue. The lobby computer worked fine, so it wasn't the weather. $20 pet fee on top of $80+ accommodations for a pretty average room? No thanks. Lots... More

Review collected in partnership with Best Western

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BWTC_Management_Team, General Manager at BEST WESTERN Town 'N Country, responded to this review

Thank you for taking the time to respond to Trip Advisor, it is one of the most important tools to improve ourselves. I am sorry that there were some issues during your stay. The pet fee is standard across the board for all Best Westerns, and at our property as you noticed, we do waive the fee for our BWR... More

New Jersey
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

The amenities say "Free" Wifi. Well you don't pay for Wifi but then how can they say something that seldom if ever works is available? I booked this place for 5 nights and couldn't even read my email without driving down the road to McDonalds or using my web time on my IPhone. They also offer( mind you it is... More

Was this review helpful? Yes 1
BWTC_Management_Team, General Manager at BEST WESTERN Town 'N Country, responded to this review

Thank you for your review of your recent experience of our hotel, I appreciate feedback as this is one of the most important tools that allow us to improve our product and services. I am sorry that there were some issues that you experienced such as the Wifi, which at the time you checked out our service provider was on... More

Munich, Germany
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Small rooms. Best if on the road for a one night stay. We were in an out building. Maybe the rooms in the main building are better. The building we were in appeared dated. The wood window above the shower was hinged at the top and would not stand open. This may have been due to the layers of paint.... More

Review collected in partnership with Best Western

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BWTC_Management_Team, Front Office Manager at BEST WESTERN Town 'N Country, responded to this review

Thank you for your comments. Our 50 plus year old property does have some design issues and we are currently in the process of rectifying these issues. More

Daytona Beach, United States
Senior Contributor
39 reviews 39 reviews
39 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The layout of this motel is super cute. You are tiered on the side of a mountain. Each room I saw was walk in. Love that you can park right in front of your room instead of dragging everything down a long hall. Some rooms had sliding glass doors and a balcony. Staff is nice. Great location! Restaurant in front... More

Review collected in partnership with Best Western

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BWTC_Management_Team, Front Office Manager at BEST WESTERN Town 'N Country, responded to this review

Thank you for your review of our hotel and the surrounding locations. We are glad you enjoyed your stay and hope to see you again soon. More

London, United Kingdom
Top Contributor
52 reviews 52 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very clean and comfortable hotel, staff was very fast and detailed. They recommended the Colonial for dinner, which was absolutely great. I strongly recommend this hotel if you are on your way to Mr Rushmore

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BWTC_Management_Team, Front Office Manager at BEST WESTERN Town 'N Country, responded to this review

Thank you for your kind words. We hope to see you again in the future. More

USA
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

This is a MOTEL, not a HOTEL. Rooms have not been updated like their website would lead you to believe. WiFi is non-existent. No comforters... They try to make it look like updated hotels that have duvet covers, but it's just another sheet on top of the blanket. VERY small rooms. Small beds. If it was rated and priced appropriately,... More

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BWTC_Management_Team, General Manager at BEST WESTERN Town 'N Country, responded to this review

Thank you for taking the time to review our hotel, I appreciate your honesty and the feedback. You are absolutely correct; this is a motel where you drive up to the door of your room. No, we do not have comforters; we use the triple sheeting that is currently a Best Western Standard. I am sorry about the size of... More

Bismarck
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Double beds were worn out. Window a/c in my room is loud. Wifi doesn't work well. TV cable went out when a rain storm came through. No fridge in room. Very basic accommodation. If you want a clean bed and bathroom this is ok...but if you will be in the room for any length of time this isn't for you.... More

Was this review helpful? Yes
BWTC_Management_Team, General Manager at BEST WESTERN Town 'N Country, responded to this review

Thank you for your review, I am terribly sorry about the issues you had while staying at our motel this past weekend. We do have some rooms with fridges in them, and we do have several small fridges that one of our friendly staff members could have brought up to your room, if you so desired. We are in the... More

1 review
5 of 5 stars Reviewed 3 weeks ago

One of the best ever hotel experiences I've ever had, Of course, being in Rapid City for bike week didn't hurt either. Will definitely stay there again. I've done a lot of pleasure traveling and Best Western has always made the fitting end to a perfect day, and being motorcycle friendly is a plus.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWTC_Management_Team, Front Office Manager at BEST WESTERN Town 'N Country, responded to this review

Thank you for your kinds words and great review. We look forward to seeing you again in the future. More

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Additional Information about BEST WESTERN Town 'N Country

Address: 2505 Mount Rushmore Road, Rapid City, SD 57701
Phone Number:
Location: United States > South Dakota > Rapid City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Town 'N Country 2.5*
Number of rooms: 99
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Also Known As:
Best Western Town And Country Inn
Best Western Town & Country Hotel Rapid City
Best Western Rapid City
Country Inn Rapid City
Rapid City Country Inn
Rapid City Best Western

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