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All 52 Rapid City hotels

BEST WESTERN Town 'N Country

2.5 of 5 Hotel   |   2505 Mount Rushmore Road, Rapid City, SD 57701
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65%
Ranked #30 of 52 hotels in Rapid City
A recent review
5 of 5 stars reviewed yesterday
martyk1962 Staunton, Illinois
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218 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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English first
Staunton, Illinois
2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Stayed on Monday night, had a small issue in the morning, the staff took great care of us. Even got a phone call that evening from the management to check on us. The manager was very helpful to us. I wood definitely recommend this place.

Was this review helpful? Yes
Minneapolis, Minnesota
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed yesterday NEW

The ONLY positive is its clean. No microwave, very small room, no where to hang clothes, very small bathroom, walk a block to a vending and ice machine, old fashion ac, noisy and paid the price of a three star? This is a 50 night hotel. Its not even a hotel its literally a motel. This identical to a Motel... More

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Seattle, Washington
2 reviews
1 of 5 stars Reviewed 5 days ago NEW

Over priced, found bugs on chair and bed, felt uncomfortable walking out to a building to get to the room. Breakfast was included but offered nothing but low quality Danish and juice. Requested for a spoon or fork to be told that it is not available. Free WiFi was available but it was very slow and kept on interrupting connection... More

Was this review helpful? Yes
BWTC_Management_Team, Front Office Manager at BEST WESTERN Town 'N Country, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. More

Cheshire, England
Senior Contributor
41 reviews 41 reviews
26 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Well situated on the outskirts of town with easy access to I-90 for travelling west to Deadwood or Devils Tower. Mount Rushmore and the Crazy Horse Memorial are both within easy reach in the Black Hills of Dakota. The rooms are set in tiers on a hill and we had a spacious double with a balcony overlooking the restaurant. The... More

Was this review helpful? Yes 1
BWTC_Management_Team, Front Office Manager at BEST WESTERN Town 'N Country, responded to this review

Our staff and I would like to thank you again for staying with us. We will continue to work on exceeding our customer's expectations and are glad we met yours. Come see us again the next time you are in the beautiful Black Hills of South Dakota! More

Coeur d'Alene, Idaho
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

If you are use to 2 Star hotels then this is the perfect spot. Our room was clean, however ancient with no updates what so ever. The staff friendly and helpful. The room was stuffy even with the 1960's style air conditioner running constantly. Unit was extremely loud which made for a poor night sleep. Added to that the cool... More

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BWTC_Management_Team, Front Office Manager at BEST WESTERN Town 'N Country, responded to this review

Thank you for your review of your recent experience at our hotel. I am sorry that there were some issues that you were not completely satisfied with. I thank you for your feedback as it is one of the most important tools that allow us to improve the quality of our products and services. More

Delano, Tennessee
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I was a little skeptical about this hotel at first sight because it struck me as looking rather barracks like, but I found it to be a comfortable, pleasant place to stay. The room was small, as I had expected, but comfortable. Even though the hotel seemed to be filled, our room was quiet. I particularly enjoyed the balcony that... More

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BWTC_Management_Team, General Manager at BEST WESTERN Town 'N Country, responded to this review

Thank you for your kind words on your stay at the Best Western Town ‘n Country, Rapid City. We are extremely happy that you enjoyed your stay with us; our staff strives to satisfy every guest that comes through our doors. We look forward to seeing you again on your next trip to the beautiful Black Hills of South Dakota.... More

San Diego, CA
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here one night before flying home after a week long RV trip. Needed to return the Rental RV very early and needed a place to drop off our stuff. Staff were very helpful and allowed us to leave our bags, since the rooms weren't ready for check in that early in the morning. Had a king room with plenty... More

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BWTC_Management_Team, General Manager at BEST WESTERN Town 'N Country, responded to this review

Thank you for staying with us at the Best Western Town and Country- Rapid City. It is always a pleasure to serve our guests with the upmost customer service and satisfaction. If you are ever in the area again, we hope you come and see us. Thank you again. Thank you, Debb and Nick Management Team More

Houston, Missouri, United States
1 review
2 of 5 stars Reviewed 1 week ago

The rooms were antiquated. Although there were plenty of insects to keep you company. The AC was lacking. For the money it was far overpriced. I would shop other hotels in Rapid City Just a terrible experience.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWTC, Front Office Manager at BEST WESTERN Town 'N Country, responded to this review

Thank you for your review of your recent experience of our hotel, I appreciate your honesty and feedback as this is one of the most important tools that allow us to improve our product and services. I am sorry that there were some issues that you experienced. We are a 50 plus year old hotel and do not have all... More

Top Contributor
96 reviews 96 reviews
37 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here one night on my way home. About 25 minutes from the airport, close to stores and restaurants. Room was comfortable and clean, and it did have a refrigerator. Staff was so nice and although I waited a good 40 minutes for my room to be available, the lobby was so comfortable, with newspapers, TV, and coffee, I didn't... More

Was this review helpful? Yes 1
BWTC, General Manager at BEST WESTERN Town 'N Country, responded to this review

The Staff at the Best Western Town ‘n Country, Rapid City strive to maintain the best guest service and experience we possibly can provide. The Team Members are glad you enjoyed your stay and I will pass on your comments to Robin. We appreciate your feedback and strive to make every guest's experience an enjoyable stay. We look forward to... More

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Additional Information about BEST WESTERN Town 'N Country

Address: 2505 Mount Rushmore Road, Rapid City, SD 57701
Phone Number:
Location: United States > South Dakota > Rapid City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Town 'N Country 2.5*
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Also Known As:
Best Western Town & Country Hotel Rapid City
Best Western Town And Country Inn
Best Western Rapid City
Country Inn Rapid City
Rapid City Country Inn
Rapid City Best Western

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style
#20 Business Hotel in Rapid City
Hotel Class
Number of rooms
99

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