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Holiday Inn Express Rapid City

2.5 of 5
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750 Cathedral Drive, Rapid City, SD 57701
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Holiday Inn Express Rapid City
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Ranked #38 of 52 Hotels in Rapid City
A recent review
4 of 5 stars reviewed yesterday
kandpsmom Philadelphia, Pennsylvania
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121 reviews from our community

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    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Philadelphia, Pennsylvania
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed yesterday NEW

Spent a weekend here and loved it. The hotel was very nice and clean. The room was great! The kids loved the water play area and would have stayed there all day if we let them. Breakfast was yummy and a nice way to start the day. Lots of places to eat nearby. Would definitely recommend the hotel and would... More 

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Olympia, Washington, United States
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The rooms were comfortable. The service was wonderful. The GM went above and beyond to be helpful. We had a very nice vacation in the Black Hills. Holiday Inn Express provides great value for a family. Thanks again for making our vacation easier.

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RapidCityGM, General Manager at Holiday Inn Express Rapid City, responded to this review

Thank You for your review. We hope to have the opportunity to have you with us again in the future. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Excellent stop, this hotel is very clean, friendly, attentive staff, decent breakfast and pet friendly. We travel with our well behaved, non shedding dog and are very fussy about cleanliness. Had planned to stay longer but a major May snowstorm (10 to 20 inches) predicted drove us out of town sooner than we would have liked.

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RapidCityGM, General Manager at Holiday Inn Express Rapid City, responded to this review

Thank You. I am so pleased you enjoyed your stay. It was a pleasure meeting you. Please come back and see us again should you be returning to Rapid City. More 

layton, United States
Senior Contributor
45 reviews 45 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Remodeled about eight years ago but still has no automatic front doors. Microwaves and refrigerators are not standard. Pictures of nice room they call a suite. .. it has extra room, frig and micro and s hot tub. Nice room if a free upgrade but the standard rooms are over priced for what you get. Food was sub par.... hot... More 

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RapidCityGM, General Manager at Holiday Inn Express Rapid City, responded to this review

I'd like to Thank You for taking the time to share your experience. Customer feedback is crucial in helping us to address any concerns or areas we could improve upon and we will definitely take your comments into consideration. I do apologize that everything was not satisfactory during your time with us. More 

Travelers are raving about these Rapid City hotels

Layton, Utah
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel in Rapid City and it was excellent. Very attentive staff, clean room, comfortable beds, nice pool and a comfortable lobby area. The breakfast was great as well. Highly recommended.

Was this review helpful? Yes 1
RapidCityGM, General Manager at Holiday Inn Express Rapid City, responded to this review

Thank You. It is our goal to not only meet, but to exceed our guest's expectations. I am so pleased that you enjoyed our pool, breakfast and the service of our staff. We hope to have the opportunity to have you with us again in the future. More 

jackson
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 12, 2015

Clean friendly, good value , pet friendly Felt superior to la quinta Reasonable price Quiet, well. Maintained Breakfast included Pool interior Staff helpful Recommend colonial riesturant 2 blocks away

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RapidCityGM, General Manager at Holiday Inn Express Rapid City, responded to this review

Thank You for taking a moment to share your experience. I'm glad you felt we were superior to other properties and that you enjoyed our indoor pool, breakfast and friendly service from our staff. We would love to be your hotel of choice when visiting the Black Hills. More 

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 7, 2015

Right at the bottom of the mount, this was a great place to shack up for the night. Pool and hot tub are great. Staff was very accomodating -- I came in very late and they got me transferred from another hotel that was having electrical issues and set me up with a discount and everything. Nothing but positive interactions... More 

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RapidCityGM, General Manager at Holiday Inn Express Rapid City, responded to this review

Thank You for your review. I am pleased to know that our staff did such a wonderful job of getting you taken care of in what was a challenging situation for you. We look forward to the opportunity to have you with us again in the future. More 

Roseburg, Oregon
Top Contributor
88 reviews 88 reviews
42 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed January 6, 2015

We stayed three nights in a room with a king bed at this hotel during our visit to the Black Hills. It is very conveniently located for traveling to Mt. Rushmore and other sights in the Black Hills. The staff was very helpful, courteous, friendly and professional. Our room was clean and quiet. The décor of the facility and our... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Rapid City, responded to this review

Dear JJLJOregon, Thank you for your feedback regarding your recent visit at our hotel. I truly apologize for the not up to par experience you had during you stay with us specifically over the room. Rest assured that your comments will be looked into and take actions accordingly. Despite your disappointment I do hope you will return to stay with... More 

2 reviews
2 of 5 stars Reviewed December 2, 2014

This was my first stay at this hotel. First of all the only good thing about my stay was the housekeeper was very nice and im an IHG employee so it was half way decent price other than that....the employees (besides housekeeper of course)were not friendly. I called the front desk to have them open the safe in my room... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Rapid City, responded to this review

Dear kkrystil341, Thank you for taking some time out of your busy day to leave us a comment. I appreciate you regarding one of our staff members' service from the housekeeping department. On the the other hand, I would like to offer my apologies if you were not able to fully enjoy your stay with us due to the lack... More 

Pueblo West, Colorado
Top Contributor
374 reviews 374 reviews
54 hotel reviews
131 helpful votes 131 helpful votes
2 of 5 stars Reviewed October 25, 2014

This was the first time we used IHG Rewards Points and we were sorely disappointed. I expected in a King Room there would be a small fridge and microwave...there were neither. There was coffee the first night, but it was not replenished the following two nights. The facility was a bit run down...standard Holiday Inn Express breakfast fare. The heater... More 

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RapidCityGM, Manager at Holiday Inn Express Rapid City, responded to this review

We are pleased that you stayed with us as a pet friendly hotel. It is certainly unfortunate that another guest blocked the pet area with a vehicle. We are monitoring that to ensure guests and pets can enjoy this area. We apologize for the inconveniences you experienced. We are initiating the renovation process of our property and invite you to... More 

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