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All 52 Rapid City hotels

Holiday Inn Express Rapid City

2.5 of 5 Motel   |   750 Cathedral Drive, Rapid City, SD 57701
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Ranked #38 of 52 Hotels in Rapid City
A recent review
3 of 5 stars reviewed 1 week ago
Jeffontheroad Salt Lake City
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111 reviews from our community

Traveler rating
    19
    47
    29
    11
    5
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44
27
4
10
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Salt Lake City
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

My check in set the tone for my stay here, and it really wasn't good. There were two people at the counter, one appeared to be counting cash and was too busy to look up. The other wearing jeans and a T-Shirt eventually made his way to help me. It just seemed a bit off. Check in was a slow... More

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2 reviews
2 of 5 stars Reviewed 4 weeks ago via mobile

We stay at Holiday Inn Express 90% of the time when on the road. Mainly because we know what to expect. We were disappointed with this location. There was no refrigerator, or microwave in the room and the room air conditioner has d a antique control. No thermostat, no way to have the fan on constantly with air or heat.... More

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David R, General Manager at Holiday Inn Express Rapid City, responded to this review

While we strive for the best in guest experience at our hotel, we would like to invite you to return to our property and give us another look. We have rearranged the breakfast area and leisure seating to accommodate for a more pleasurable morning start to your day. Thank you for sharing your view with us. We look forward to... More

Walnut Creek, California
Contributor
20 reviews 20 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 11, 2014

Loved the location, within blocks of the cute historic downtown. We had many restaurant choices within just a half mile or so. Booked this on Priceline and was very pleased. The staff was very welcoming and the hotel is lovely. The room was spacious and quiet, and there's plenty of free parking. I'd definitely stay here again.

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David R, General Manager at Holiday Inn Express Rapid City, responded to this review

Thank you very much for your stay and comment, JTJB1. Look forward to your next visit to Rapid City, South Dakota; plenty more to see. More

Blaine, Minnesota
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 3, 2014

Stayed two nights, just to go to Mt Rushmore. Was disappointed that there wasn't a hot tub. Kids did enjoy pool, but hubby could have really used a hot tub, after day at Mt Rushmore and other sites in town, especially considering the size of the room the pool is in, they could have two and still have room for... More

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David R, General Manager at Holiday Inn Express Rapid City, responded to this review

Thank you for your stay, Jrtoots01. And I can understand your concerns in regards to a hot tub, it can be relaxing after a long day. We are in the process of a "property evaluation", and we will have that as a topic of discussion. Once again, thank you for your stay and your opinion is valued. More

Grantham, New Hampshire
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 21, 2014

We arrived in Rapid City 9:30am local time (left Boston Logan at 6am) Stopped at hotel to just to let them know we were in town. Was told room would not be ready until 4pm the latest. Spent day seeing sights, shopping arriving at 5 pm we were checked in to room 112. Room was amazingly clean and we felt... More

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Hay Springs, Nebraska, United States
Contributor
14 reviews 14 reviews
10 hotel reviews
1 of 5 stars Reviewed August 15, 2014

This hotel has a management problem! The staff was wonderful but terribly overworked. The rooms were clean but stained everywhere and the fixtures in the bathrooms were so ill fitted that the mildew problems were rampant. I stayed here while my husband was in the hospital and the staff was very good to me, even finding me another room when... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Rapid City, responded to this review

Dear Lori H, First of all, thank you very much for your recent stay at our hotel. We are sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should... More

Ellijay, Georgia
Contributor
18 reviews 18 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed August 13, 2014

As HI Express hotels go, this one would be low on my scale. The staff is friendly, but the hotel is old and outdated. Not worth the rates charged in summer. The noise level from motorcycles is loud, really loud and it continues well into the night. Room AC's are old and loud, too. At least they work, but this... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Rapid City, responded to this review

Dear Brother-Bobs, Thank you for taking the time to provide feedback on your stay. It is unfortunate to see you did not fully enjoy your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments with the staff... More

Lincoln, Nebraska
Top Contributor
52 reviews 52 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 9, 2014

We arrived on Wednesday evening after booking our room just moments before (via Expedia.com). Evva was pleasant and very quick to get us checked in. When were forced to stay in a Smoking Room and I asked that we be moved (to non-smoking) should one come available. The next morning Evva was able to get us moved. Very friendly and... More

Was this review helpful? Yes 1
Winnipeg
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 7, 2014

I arrived in the beginning of the Pre-Sturgis Rally, The Front Desk Clerk was so nice and a very happy go lucky type, made me feel right at home. She took care of my reservations within minutes I was in my room relaxing. The staff are all first rate, the morning breakfast fantastic the only bad thing about this hotel... More

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utah
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 2, 2014

We stay at HIE whenever possible. My husband uses them when he travels. No fridge or microwave. We had to throw out our left over dinner. Staff was fine, room was good enough for the night. We have stayed in much better HIE.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Rapid City, responded to this review

Dear isitmeUtah, Thank you for taking the time to express your thoughts and concerns. We're glad you enjoyed your stay with us. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. Thank you for staying and we all hope to have an opportunity to serve you again on... More

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Additional Information about Holiday Inn Express Rapid City

Address: 750 Cathedral Drive, Rapid City, SD 57701
Phone Number:
Location: United States > South Dakota > Rapid City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Rapid City 2.5*
Number of rooms: 63
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Also Known As:
Holiday Inn Express Rapid City Hotel Rapid City
Holiday Inn Rapid City
Rapid City Holiday Inn

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