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Holiday Inn Express Rapid City

2.5 of 5
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750 Cathedral Drive, Rapid City, SD 57701
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1 room 1 guest
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Holiday Inn Express Rapid City
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137 Reviews from our TripAdvisor Community

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Traveler rating
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    56
    34
    16
    6
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31
5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
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  • All months
    (137)
  • Mar-May only
    (15)
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Level Contributor
10 reviews
4 of 5 stars Reviewed 3 days ago NEW

Very nice hotel, room was nice, bed was comfortable, modern and the patio for eating breakfast was awesome looking over the city. Close to downtown and the local farmers market. Would definitely stay again.

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Ottawa, Canada
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nicely located close to the highway, simple to find. Very noisy, lots of kids running around the lobby as the pool is located a few steps away, kids in bathing suits were also eating the lobby / lunch area, which turned off the experience for us. Room was spacious and very nicely kept, staff was very friendly.

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RapidCityGM, General Manager at Holiday Inn Express Rapid City, responded to this review

Thank You for your review. Your feedback is greatly important in helping us provide the best stay experience for our guest. I do apologize your experience was diminished by the actions of our other guest. We look forward to the opportunity of having you with us again should you return to Rapid City. More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We couldn't fault our stay here. Room was large and clean. Staff were friendly and helpful. Breakfast included, fresh and tasty. Coffee available all day. Close to Mt Rushmore, Keystone and Deadwood. Close to highway and only a short ride to Sturgis (bike rally) Large indoor pool area and gym available as well. Can highly recommend staying here on your... More 

Was this review helpful? Yes
RapidCityGM, General Manager at Holiday Inn Express Rapid City, responded to this review

Thank You for such a wonderful review! I am so pleased you enjoyed your room and that you found it to be spacious and clean, that our staff was friendly and helpful, breakfast was fresh and tasty and that you would "highly reccomend" our property. We look forward to the opportunity of having you with us again should you return... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

We loved this hotel. Our kids thought the pool was the absolute best thing ever. Our only issue is that we paid about $50 less than the rates they are now and we stayed less than a year ago. We were planning another trip and wanted to make sure we stopped as we passed through. We checked rates and they... More 

Was this review helpful? Yes
RapidCityGM, General Manager at Holiday Inn Express Rapid City, responded to this review

Thank You for your review. I am so pleased that you enjoyed your stay and your children thought our pool was awesome! We love having repeat guest at the hotel. Your loyalty is greatly appreciated. This does, however, expose you to the rate fluctuations that occure at destination locations with different seasons. We hope to have the opportunity to have... More 

Seneca, South Dakota, United States
Level Contributor
14 reviews
10 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

We stayed here for one night while in town for a medical appointment. There is considerable road construction one one side but we were able to find the motel easy enough. Even with all the construction it was quiet and pleasant inside. Asked the front desk clerk for directions to the dr's office for the next morning and they were... More 

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RapidCityGM, General Manager at Holiday Inn Express Rapid City, responded to this review

Thank You for your review. I'm pleased the construction was too much of an inconvenience for you and that our staff was eager to help. We hope to have you with us again should you return to Rapid City. More 

1 review
5 of 5 stars Reviewed July 27, 2015

Is on my way from Minnesota to New Mexico, and through out the long 600 mile drive through South Dakota it was the only hotel vacant. It's staff, a little homely however nice and patient and answerd to all requests and questions gracefully . Continental breakfast was not bad at all. Pool was amazing. Beds, bathroom and overall cleanliness was... More 

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RapidCityGM, General Manager at Holiday Inn Express Rapid City, responded to this review

I am so pleased you found our staff to be nice and patient and that your felt our "beds, bathroom and overall cleanliness was up to expert standards". Thank You for sharing your experience. More 

Sundance, WY
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 25, 2015

My husband and I are Platinum members in the Holiday Inn Priority Club, which means we stay in Holiday Inn hotels a LOT. My daughter had a very early flight out of Rapid City, so we decided to put her in a hotel in Rapid City with shuttle service so we would not have to make a 4:00 am drive... More 

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RapidCityGM, General Manager at Holiday Inn Express Rapid City, responded to this review

Thank You for your review. I do apologize there was a miscommunication regarding our shuttle service. We utilize the Airport Express Shuttle service. The hotel does cover the cost of the shuttle from the airport to the hotel. We do not, however, cover the cost of the shuttle to the airport. I will double check our web site listing and... More 

Huntsville, Texas
Level Contributor
50 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 7, 2015

I liked it so much I stayed on my return trip. Terrific room and rate. Despite some local construction and road repairs very quite hotel. Very reasonably priced and comfortable. Good comp breakfast and very friendly staff.

Was this review helpful? Yes
RapidCityGM, General Manager at Holiday Inn Express Rapid City, responded to this review

Thank You for your review. I am so pleased that you enjoyed our complimentary breakfast and the friendly service from our staff. It was wonderful having you with us for your return trip home. We look forward to the opportunity to have you with us again in the future. More 

Calgary
Level Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed July 5, 2015

The room was dirty and the smell unbearable.The hotel seems very old and is nowhere near the standard expected for a Holiday Inn Express hotel. We stayed in several HIE hotels across North America. This has been by far the worst.

Was this review helpful? Yes
RapidCityGM, General Manager at Holiday Inn Express Rapid City, responded to this review

I'd like to Thank You for bringing this matter to my attention. This is not the stay experience we want to provide for our guest on any level. The property is working extensively on improving the quality of the property itself, as well as, the level of customer service. These efforts include bringing in a new GM, Director of Housekeeping... More 

Level Contributor
64 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed July 5, 2015

We drove from Kansas to Rapid City. We were happy to see a bed and these were very nice and comfy! We checked in at midnight and the person at the desk was very pleasant and helpful. Room was clean and quiet. Breakfast was normal for buffet. Cinnamon rolls were warm and good. The children liked the pancake machine and... More 

Was this review helpful? Yes
RapidCityGM, General Manager at Holiday Inn Express Rapid City, responded to this review

We are pleased that you enjoyed our breakfast and that your bed was very comfy. It was our pleasure to have you with us and we hope to have you with us again should you be returning to the Black Hills. Thank You for sharing your experience. More 

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