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BEST WESTERN Ramkota Hotel

3.0 of 5 920 West Sioux Ave., Pierre, SD 57501
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BEST WESTERN Ramkota Hotel
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BEST WESTERN Ramkota Hotel
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100 reviews from our community

Traveler rating
    35
    32
    18
    11
    4
See reviews for
22
19
3
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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    (18)
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    (48)
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    (23)
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    (11)
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La Center, United States
1 review
1 of 5 stars Reviewed 1 week ago NEW

Do not stay oin this hotel. You will be very disapointed. The rooms are dirty and smeley. The ramkota does not stick to the the booking rates that are provided with confromation. The bar tender on the night shift has rotted teeth and bad breth that will make you go back to your stinky room. When taking a shower the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review

Thank you for your response. I know at first that you thought that we over charged you for your room. I am very sorry that your expectations were not met. We did a terrible job while you stayed at our facility. I am having our front desk adjust your rate. We will credit your credit card for your stay. Again,... More 

Spearfish
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Very friendly and courtious staff, both at the reservation desk and service personnel. Good about keeping refreshments and pastries available. Good at room setup and changes made to accommendate. Rooms are comfortable, somewhat dim lighted, but this is most true at all hotels. Plenty of hot water anytime. No problems with the internet services.

Review collected in partnership with Best Western

Was this review helpful? Yes
rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review

Thank you for your response. Our staff was happy to hear you had a good stay. Again thank you for your comments. Rick Murray General Manager More 

Seneca, South Dakota, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 of 5 stars Reviewed 5 weeks ago

Stayed here while in town for a training meeting for work. The meeting room facilities were great. The rooms of the hotel were clean and very adequate. However the shower was cold both mornings. Ate dinner @ the in house cafe one day and that was excellent.

Was this review helpful? Yes
rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review

Thank you for your response. I would like to apologize for the water problems during your stay. We are having the plumbers go through our system and see if a boiler failed to fire or if we have a bad circulating pump. Thank you for your compliments concerning the rest of the property. Rick Murray General Manager More 

Denver
Contributor
20 reviews 20 reviews
9 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed September 17, 2014

This was a great place for family and friends to gather. It's on hotel row, Hwy 83, easy to get to, and smoke-free with free wifi throughout the facility. Breakfast isn't included, but we each received coupons for $3 off. Staff was courteous, although the lounge manager could have been kinder when she asked our kids to leave that area... More 

Was this review helpful? Yes
rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review

Thank you for your response. I am glad you enjoyed your stay in the area and at our hotel. We will work on the communications in the lounge about minors. I will pass your comments on to the staff. Again thank you for your response. Rick Murray General Manager More 

omaha, United States
1 review
4 of 5 stars Reviewed September 15, 2014

the only problem was the spa and pool they both needed to be cleaned and the spa needed to be turned up to the proper temperature. the staff was very helpful and were always there when you needed something. The lounge and the restaurant was very good.

Review collected in partnership with Best Western

Was this review helpful? Yes
rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review

Thank you for your response.. I have spoke with maintenance and they will set up a better cleaning schedule for the pool area. I will pass your comments on the rest of the staff about your stay. Again,thank you for your response. Rick Murray General Manager More 

Laredo, Texas
Contributor
16 reviews 16 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 30, 2014

As a chain-designated "Plus" facility, one at least expects service comparable to other facilities in the chain......... I can't recall the last time I've encountered absolutely RUDE people at the front desk; I might've been better off to just leave then. But, I made reservation online, it was late in the day and I thought I'm only here for 1... More 

Was this review helpful? Yes 1
rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review

Thank you for your response. I am very sorry for the service you encountered at the front desk. I will speak with the front desk manager and the desk clerk that evening. This should not happen. I am sorry that someone misled you by telling you that our facility is a plus unfortunately we are not. Again, I apologize for... More 

Alexandria, Virginia
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 19, 2014

Beautiful location with swimming pool, fitness center and free bikes to ride along the MO River. I was extremely satisfied with the hotel, staff and restaurant. If you are ever in Pierre, SD I do recommend this hotel for your stay.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review

Thank you for your response. I am happy you enjoyed your stay. The bike ride on the trail is very scenic and the fresh air is great. We have a lot of people that use the bikes. Also, we have a lot of people that like to just walk along the river. We will be replacing the bikes after this... More 

West Fargo, United States
1 review
4 of 5 stars Reviewed August 15, 2014

I stayed here on a business trip to the area. I reserved online prior to coming out and checking in took less than a minute and was quick and easy. The room was very clean, laid out nicely and the bed was comfortable. Bathroom was quite small but functional. The shower head worked well, which was a plus, stayed in... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review

Thank you for you response. We are very happy you enjoyed your stay. I am glad the room layout worked for you.. Again, thank you very much. Rick Murray General Manager. More 

Blaine, Washington
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 8, 2014

The hotel is very nice with an indoor pool, meeting room and restaurant. It is all decorated very tastefully. I really liked that the room had an inside door and an outside door. It made loading and unloading the car much easier. The restaurant had a wonderful breakfast special that was delicious. Betty was great in taking and getting our... More 

Was this review helpful? Yes 1
rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review

Thank you for you response. We are very happy that your stay with us was good. I will pass your comments on the service and the food on to Betty and the kitchen staff. They will be thrilled. Again, thank you for your response and your comments. Rick Murray General Manager More 

Hillsboro, Oregon
Contributor
15 reviews 15 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 3, 2014

This hotel is pretty nice. The staff is friendly but the rooms are a bit pricey for my Per Diem. We got a special rate because of our corporate deal which helps a bit. The AC unit worked well but it is noisy (show me a wall unit that is not though). Also the AC gets a strange smell after... More 

Was this review helpful? Yes
rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review

Thank you for your response. We are glad your stay was comfortable. I will have our maintenance check air conditioners in the rooms for the ordor you mentioned. The a/cs are working overtime with the heat and we will see if we can pinpoint the problem. Again thank you. Rick Murray General Manager More 

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Additional Information about BEST WESTERN Ramkota Hotel

Address: 920 West Sioux Ave., Pierre, SD 57501
Phone Number:
Location: United States > South Dakota > Pierre
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Ramkota Hotel 3*
Number of rooms: 151
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Also Known As:
Best Western Pierre
Pierre Best Western

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