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All 11 Pierre hotels

BEST WESTERN Ramkota Hotel

3.0 of 5 Hotel   |   920 West Sioux Ave., Pierre, SD 57501
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Ranked #4 of 11 Hotels in Pierre
A recent review
4 of 5 stars reviewed yesterday
travelingwithkidd0s Denver
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97 reviews from our community

Traveler rating
    34
    32
    17
    11
    3
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22
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39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
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  • Any
English first
Denver
Contributor
20 reviews 20 reviews
9 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed yesterday NEW

This was a great place for family and friends to gather. It's on hotel row, Hwy 83, easy to get to, and smoke-free with free wifi throughout the facility. Breakfast isn't included, but we each received coupons for $3 off. Staff was courteous, although the lounge manager could have been kinder when she asked our kids to leave that area... More

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omaha, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

the only problem was the spa and pool they both needed to be cleaned and the spa needed to be turned up to the proper temperature. the staff was very helpful and were always there when you needed something. The lounge and the restaurant was very good.

Review collected in partnership with Best Western

Was this review helpful? Yes
rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review

Thank you for your response.. I have spoke with maintenance and they will set up a better cleaning schedule for the pool area. I will pass your comments on the rest of the staff about your stay. Again,thank you for your response. Rick Murray General Manager More

Laredo, Texas
Contributor
15 reviews 15 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

As a chain-designated "Plus" facility, one at least expects service comparable to other facilities in the chain......... I can't recall the last time I've encountered absolutely RUDE people at the front desk; I might've been better off to just leave then. But, I made reservation online, it was late in the day and I thought I'm only here for 1... More

Was this review helpful? Yes 1
rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review

Thank you for your response. I am very sorry for the service you encountered at the front desk. I will speak with the front desk manager and the desk clerk that evening. This should not happen. I am sorry that someone misled you by telling you that our facility is a plus unfortunately we are not. Again, I apologize for... More

Alexandria, Virginia
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Beautiful location with swimming pool, fitness center and free bikes to ride along the MO River. I was extremely satisfied with the hotel, staff and restaurant. If you are ever in Pierre, SD I do recommend this hotel for your stay.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review

Thank you for your response. I am happy you enjoyed your stay. The bike ride on the trail is very scenic and the fresh air is great. We have a lot of people that use the bikes. Also, we have a lot of people that like to just walk along the river. We will be replacing the bikes after this... More

West Fargo, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

I stayed here on a business trip to the area. I reserved online prior to coming out and checking in took less than a minute and was quick and easy. The room was very clean, laid out nicely and the bed was comfortable. Bathroom was quite small but functional. The shower head worked well, which was a plus, stayed in... More

Review collected in partnership with Best Western

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rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review

Thank you for you response. We are very happy you enjoyed your stay. I am glad the room layout worked for you.. Again, thank you very much. Rick Murray General Manager. More

Blaine, Washington
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 8, 2014

The hotel is very nice with an indoor pool, meeting room and restaurant. It is all decorated very tastefully. I really liked that the room had an inside door and an outside door. It made loading and unloading the car much easier. The restaurant had a wonderful breakfast special that was delicious. Betty was great in taking and getting our... More

Was this review helpful? Yes 1
rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review

Thank you for you response. We are very happy that your stay with us was good. I will pass your comments on the service and the food on to Betty and the kitchen staff. They will be thrilled. Again, thank you for your response and your comments. Rick Murray General Manager More

Hillsboro, Oregon
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 3, 2014

This hotel is pretty nice. The staff is friendly but the rooms are a bit pricey for my Per Diem. We got a special rate because of our corporate deal which helps a bit. The AC unit worked well but it is noisy (show me a wall unit that is not though). Also the AC gets a strange smell after... More

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rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review

Thank you for your response. We are glad your stay was comfortable. I will have our maintenance check air conditioners in the rooms for the ordor you mentioned. The a/cs are working overtime with the heat and we will see if we can pinpoint the problem. Again thank you. Rick Murray General Manager More

PHOENIX
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 30, 2014

Unlike other Ramkota properties where I've stayed, the Pierre facilities left me with the impression that the hotel management was on vacation. Small items like burned out light bulbs throughout the property, tattered pool towels. There was no hostess in the restaurant / lounge, it was unclear if the restaurant side was open (it was not) and if to be... More

Review collected in partnership with Best Western

Was this review helpful? Yes
rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review

Thank you for your response. I apologize for letting you down with our product compared to the other Ramkotas. The staff and management will work harder on the concerns you expressed.Again, I apologize. Rick Murray General Manager More

Brookings, South Dakota
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 29, 2014

It is one of the few places in Pierre that can accommodate large meetings, which was why I was there. Even so, the hotel is large and was fairly empty during my stay. The room was noisy, not because of people but because of the sounds of running water through the pipes, flushing toilets & showers in the rooms around... More

Was this review helpful? Yes
rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review

Thank you for your response. I apologize for the problems that have happened in the past and now. We will spend time in the rooms to correct the problems. We will work hard to regain your trust in the hotel and restaurant. Thank you for the compliments that you directed towards the employees. Again, I apologize. Rick Murray General Manager More

Fargo
1 review
5 of 5 stars Reviewed July 18, 2014

We were extremely pleased with our stay; we arrived late in the evening after a long day of motorcycle touring...our room was ready, assigned and key cards in envelope. The desk gentleman asked if we'd eaten, suggested a place and directed us to parking and our room...fast and pleasant. The room was great....very good value. The Harley Owners Group Program... More

Review collected in partnership with Best Western

Was this review helpful? Yes
rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review

Thank you for you response. I am glad you enjoyed your stay with us. I hope you were here during the cool weather for your travels. I will pass your comments on to the staff. Thank you again. Rick Murray General Manager More

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Additional Information about BEST WESTERN Ramkota Hotel

Address: 920 West Sioux Ave., Pierre, SD 57501
Phone Number:
Location: United States > South Dakota > Pierre
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Ramkota Hotel 3*
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Also Known As:
Best Western Pierre
Pierre Best Western

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