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BEST WESTERN Ramkota Hotel

3.0 of 5
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920 West Sioux Ave., Pierre, SD 57501
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BEST WESTERN Ramkota Hotel
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Ranked #4 of 11 Hotels in Pierre
A recent review
5 of 5 stars reviewed 3 days ago
M W South Dakota
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127 Reviews from our TripAdvisor Community

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Traveler rating
    50
    36
    22
    13
    6
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24
24
5
57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (127)
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    (34)
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    (18)
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South Dakota
Top Contributor
50 reviews 50 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Rooms have been updated since our last visit. We especially like the rooms on the back side that have dual entrances both to the hallway and the parking lot. Very handy. Our room felt very fresh and modern.

Was this review helpful? Yes
Newport News, United States
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The hotel is nice. They offer free bagged ice for coolers. The pool and hot tub were nice, although the pool is a little chilly. There is no breakfast included. The restaurant is not somewhere I would eat again. The food is good, but the service is terrible!

Review collected in partnership with Best Western

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rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review

Thank you for your response. I will work with the restaurant manager to correct theses problems with service. I apologize for the problems that occurred while you were a guest in our facility. This will be corrected. I will have maintenance check the temperature in the pool. Again thank you for bringing this to my attention and your response. Rick... More 

North Richland Hills, United States
1 review
4 of 5 stars Reviewed 1 week ago

Good services in Pierre, SD. Front desk suggest and help me to find out where I need to go arround the city. Nice airport event it too small but all of that services were good and friendly. Good Hotel to stay

Review collected in partnership with Best Western

Was this review helpful? Yes
rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review

Thank you for your response. I will pass your comments on to the front desk. I am glad the were of assistance to you. Again thank you for your response and we hope to see you in the future. Rick Murray General Manager More 

Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Wonderful staff. Friendly, reasonable rates, and clean. Thank you for a wonderful stay. We were in town for fishing. Hotel was next to the water (unexpected) which was a nice surprise. Check in was very fast.

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rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review

Thank you for you response. I will pass your comments on to the entire staff. We are glad you enjoyed your stay. Rick Murray General Manager More 

Chino Hills, California
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We were "upgraded to a suite". Was the bed made? Yes. Was there fresh bathroom towels? Yes. Was the room clean? NO. Oh my gosh, filthy. Literally, grimey, icky & gross. Should I have stormed to the desk? Yes, but we had already unpacked after a long day of sightseeing. I also know I have more impact by reviewing them... More 

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rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review

Thank you for your response. I am sorry that your stay was unpleasant. There is no excuse for this to happen. We let you down. I wish I could have spoken with you and made things right. This is not the normal way we do business. Again please accept our apology and thank you for your response. Rick Murray General... More 

Holland, Michigan
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed May 27, 2015

the town of Pierre rocks baby, never knew such a small city could pack a punch like this. will be back for a longer stay and bring some friends, we will enjoy this scenic little burg, watch out Pierre, we are on the way baby. those kats will be rocking with us and the town will be hummin all night... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review

Thank you for your response. We are glad you enjoyed your stay. The city of Pierre has lot going for it. If you get a chance, June 19th thru the 21st is Oahe Days. This is a city wide celebration with bands, carnival and different booths in the park across the street from us. In Fort Pierre, in July They... More 

Minot
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed May 21, 2015

We received quality service at the Ramkota Hotel, we accessed the lounge and the restaurant. Having both on the premises was a plus. Our check in and check out was seamless and personnel were very helpful and attentive. I would certainly stay again when we need a bed for the night in Pierre.

Review collected in partnership with Best Western

Was this review helpful? Yes
rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review

Thank you for your response. I am glad you had a good time during your stay at our facility. I will pass your compliments on to the staff. Thank you again. Rick Murray General Manager More 

lino lakes, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 11, 2015

My room was clean and comfortable. I slept well. It is very convenient to have a restaurant and bar inside the hotel. I always like staying here. It is close to other restaurants as well. Nice to stay so close to the river - I went for a walk in the park located across the street. Although a busy highway... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review

Thank you for response, Mary. I will pass your comments on to all the staff. They will appreciate the kind words. I agree, It is nice to have the walking path in the park for evening strolls. Again, thank you for your response. Rick Murray General Manager More 

Brookings, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed May 6, 2015

Has everything you need for a great stay! Large pool, 2 hot tubs, fish cleaning station, restaurant, lounge, great rooms and sitting chairs. Overall a 5 star hotel with 5 star service from everyone that works there!

Review collected in partnership with Best Western

Was this review helpful? Yes
rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review

Thank you for your response. I will share your comments with the entire staff. They will appreciate hearing them Thank you again. Rick Murray General Manager More 

Rapid City, United States
1 review
2 of 5 stars Reviewed April 30, 2015

Was here for a conference. Room was not accessible for handicapped guest. There is no elevator. One of my staff got a fungus from the pool. Not one of the staff we encountered made us feel that they were glad we were there.

Review collected in partnership with Best Western

Was this review helpful? Yes
rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review

Thank you for your response. I am very sorry for the problems that you incurred during your stay. We are going to start a major remodel of the facility. I will make sure you don't encounter problems again. Thank you for your comments and I will share them with our staff. Rick Murray General Manager More 

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