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BEST WESTERN Ramkota Hotel

3.0 of 5
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920 West Sioux Ave., Pierre, SD 57501
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1 room 1 guest
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BEST WESTERN Ramkota Hotel
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150 Reviews from our TripAdvisor Community

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Traveler rating
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    45
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    10
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31
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (150)
  • Mar-May only
    (34)
  • Jun-Aug only
    (75)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (18)
All months
Level Contributor
212 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Room was dark, shower curtain had mold, air conditioner sounded like a 747 and the carpet was damp. As I walked around the back part of the hotel it looked like they'd had recent water issues. I left with a cold that I'm convinced came from my super damp room.....

Was this review helpful? Yes
rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review

Thank you for your response about your stay. I am very sorry you had an unpleasant stay. We are starting a major remodel of the facility. We are starting the first floor and replace the carpet and the vinyl in the hallways and sleeping rooms, the furniture, lighting, heating and cooling units, and bedding. We are going through both floors... More 

Orlando, Florida
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Had a very nice room. Restaurant was outstanding. Tried breakfast lunch and dinner. Price was fair and servings were large. Tim and the rest of the crew made our visit great. Nice pool too. I'll go back again.

Was this review helpful? Yes
rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review

Thank you for your response. I am glad your stay was enjoyable. I will pass your comments on to the staff. The chef will be happy to hear the food quality and service were good. thank you. Rick Murray General Manager More 

Muskego, United States
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here as I traveled east through on a North American road trip. The hotel is huge, and no elevator, just in case that matters to anyone. The man who checked me in was rather bland. Seemed busy and disinterested. But he got the job done. The room was nice. Very clean and spacious. Wifi and TV. Microwave and... More 

Was this review helpful? Yes
rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review

Thank you for your response. I am glad your stay with us met your expectations on your trip. We don not have an elevator but we are looking into that possibility in the future. Again, thank you. Rick Murray General Manager More 

Cleveland, Oh
Level Contributor
569 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 198 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is what you expect from a BW hotel in the US and it is probably a bit better than average. The room was comfortable and quiet, the staff was attentive and professional, the bar and restaurant adequate.

Was this review helpful? Yes
rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review

Thank you for your response. I will pass your comments on to the entire staff. We are going to start a extensive renovation of the hotel in the upcoming months. We want the facility to be a bright spot for all our guests. Thank you again. Rick Murray General Manager More 

Guelph, Canada
Level Contributor
7 reviews
5 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

This experience was far below what we have come to expect from a Best Western. The check-in staff was good, but the rest of the experience was not. We got to our room, but could not get in. Maintenance staff was called and with a shrug of his shoulders showed us that the door to this room would only open... More 

Was this review helpful? Yes
rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review

Thank you for your response about your stay. I am sorry for the problems you had while staying here. I will work with all our staff on customer service,.as you pointed out with maintenance. There is no excuse for this to happen. We will work hard to improve this. Again, thank you and I apologize for your inconvenience. Rick Murray... More 

Palm Harbor, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I booked a reservation with this hotel, but cancelled it over a week before the expected stay. I received a cancellation confirmation, but 2 weeks later they charged my debit card which thru me into a financial hardship. Tim assured me it has been refunded, but several days later, I am still waiting, while I continue to get overdraft fees... More 

Was this review helpful? Yes
rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review

Thank you for your response. I am sorry for the problems you incurred with your cancelation. I will talk to the front desk so this does not happen again. Rick Murray General Manager More 

Kansas City, Missouri
Level Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I travel every week and was in town for work. Easy check in and very nice staff. My room was clean and everything worked. Ran speed test a few times and it showed wireless ran at 5mb. Friendly staff maid staff. Large flat panel TV, fridge in my room and fairly new. At the least a recent makeover. I'd stay... More 

Was this review helpful? Yes
rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review

Thank you for your response. I am glad you had a comfortable stay. I will pass your comment on to the front desk about your check in. Rick Murray General Manager More 

winnipeg, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed in a king room, it was very spacious. The room had all that one would need, fridge mike.,etc.Staff was also very helpful, you just had to ask and they would go out of their way to help. Hotel was very clean, dinning room and bar where excellent. I had a great stay and would stay there again. Five... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review

Thank you for your response. I am glad your travel plans were met. I will pass your comments on to all of the staff. I hope you can come this way and stay again. Rick Murray General Manager More 

Lakeville, Minnesota
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

We checked into the hotel late one night. The front entry way was full of crickets that were jumping all over me and the luggage. Yuck! Take some time once in a while to at the very least to sweep them outside! The first room we were given had someone's dirty shirt laying in the bathroom and other clothing items... More 

Was this review helpful? Yes
rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review

Thank you for your response. I apologize for the problems and cleanliness of your room. If your credit card is still charged please email me or call me and I will make sure it is corrected. We have a problem with crickets once a year but we should have taken care of this issue. Again, I apologize for your stay.... More 

Mora, Minnesota
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

We stayed at a lot of different hotels on our week long family vacation and this was the nicest. The room was clean. The pool and hot tub felt great after driving for over eight hours. It was hard finding a hotel since Sturgis was going on this week but we were lucky to have gotten the last room. Staff... More 

Was this review helpful? Yes
rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review

Thank you for your response. We are glad the facility meet your expectations. I will pass your comments on to the staff. Rick Murray General Manager More 

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