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Comfort Inn & Suites

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2020 Highland Way, Interstate 90 exit 332. right on Hwy 37, Mitchell, SD 57301
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121 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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    (121)
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Clinton, Iowa
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

Nice hotel, nice staff, pool area has slide and small child play areas with lifeguard, and room was clean. Would definitely recommend for a family stay. Breakfast was decent with kudos to the maker of the biscuits and gravy.

Was this review helpful? Yes
Iowa
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Comfort Inn and Suites gave us a very fair price on a suite that slept 4 adults and 2 children comfortably. The children enjoyed their time at the waterpark very much! The adults were grateful that the waterpark had features for small children as well as big kids. The breakfast provided was tasty and the dining room was attended... More 

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Saint Paul, Minnesota
4 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

We stayed on the first floor (room 113) on Sunday 6/28. At 3am as a large thunderstorm passed through the area, we began to hear water coming in through the top of the window casement and onto the AC unit (which had to be turned off to prevent a hazard) next to the bed. It proceeded to drip for the... More 

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dave h, Manager at Comfort Inn & Suites, responded to this review

I would like to apologize for the leaky window you encountered during your stay with us. We have noticed when there is a driving rain we have a few windows that will leak. We have notified the builder about this and they are sending a person to re-caulk the windows hopefully this week. Thanks for alerting us to your room... More 

Troy, Ohio
Level Contributor
86 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 1 week ago

The room was just so-so. Could not get the wifi because they were having trouble. The breakfast was did not have ample seating and the boiled eggs were disgusting. I woke with a backache as my bed was not comfortable.

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dave h, Manager at Comfort Inn & Suites, responded to this review

First thank you for choosing our property for your stay. We know you have options and we appreiciate your business. Second I am sorry for the WIFI issue as it happened on a weekend and we couldn't get a WIFI technician to service our property on the weekend. We are however, contracting with a new WIFI support company to service... More 

Waverly, Iowa
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall a very nice place to stay. Pros: nicely decorated, room has a refrigerator (other Comfort Inns only put them in suites), pool area was great with pool, waterslide, and kiddie pirate ship, breakfast was pretty good. Price was good. Location was good, right off the interstate and near a few restaurants and other hotels. We were able to check... More 

Was this review helpful? Yes
dave h, Manager at Comfort Inn & Suites, responded to this review

Thank you for your comments. We are excited to hear you enjoyed your stay. I am sorry about the window leak in your room as the driving rain was not fun for any of us. We are working with our building contractor to fix the windows and hopefully this will get resolved soon. SIncerely Dave H GM More 

Newnan, Georgia
Level Contributor
95 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Traveling we try in stay in our comfort zone in regards to hotels an Comfort Inn is in that zone. This place is nice, comfortable bed, good water pressure, and a good breakfast. Check-in was smooth and the staff was friendly. We would stay here again. The hardest thing to overcome was the smell of the local production plant when... More 

Was this review helpful? Yes
dave h, Manager at Comfort Inn & Suites, responded to this review

Thank you for completing our survey. We are pleased that you choose to stay with Choice Hotels and that our Comfort Inn & Suites met your expectations! Thank you for choosing Choice Hotels and our property for your stay. Sincerely Dave H GM More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Easy check-in. Nice and clean room. My kiddos loved the indoor water park, but we're a bit disappointed the slide is only open in the evenings. The complimentary breakfast was good- more seating would be nice. Overall a great stay!

Was this review helpful? Yes
dave h, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our survey. We are glad you had a great stay and have looked at changing the waterslide hours. We have also opened up our meeting room for those mornings where we need additional seating in breakfast. Thanks for your comments and we look forward to seeing you in the future. Sincerely Dave... More 

Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a very nice hotel with very spacious and clean accommodations. The breakfast was very good. There is ample seating The pool is small for the water slide. If the inflatable tubes are routinely removed by the lifeguard, the space and safety elements improve greatly. We had a bad experience with the lifeguard who was allowing her friends to... More 

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dave h, Manager at Comfort Inn & Suites, responded to this review

We are glad you and your family had a great stay. I apologize for the actions of our lifeguard and I am very pleased that Jenny and Kimmi helped resolve the situation. We have met the lifeguards and corrected this problem. We are pleased the rest of your stay met your expectations and we hope to see you again soon!... More 

Cincinnati, Ohio
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed one night on our way through the area. This hotel is in a great location; we were within walking distance to several restaurants and there was even a Walmart quite close. The rooms were nice, clean and comfortable. The hotel has a small indoor water play area so we requested a top floor room away from the pool... More 

Was this review helpful? Yes
dave h, Manager at Comfort Inn & Suites, responded to this review

Thank you for choosing the Comfort Inn & Suites for your stay. My staff and I are excited that we met your expectations and we hope to see you again soon! Sincerely Dave H GM More 

Cavalier, North Dakota
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 1, 2015

My husband and I and our 15 year old grandson were on a road trip and stopped after a long day of driving. Our grandson enjoyed the water slide. Our beds were comfortable and the room was very nice and had the usual min fridge and coffeemaker. I would have given it the very best rating except for 3 things... More 

Was this review helpful? Yes
dave h, Manager at Comfort Inn & Suites, responded to this review

Thank you for choosing to stay with us during your travels. I am sorry for the difficulties you had with the AC/Heater unit. I believe your A/C was on an energy save mode and thus couldn't get to the desired temperature you wanted. Thanks to your comment we have corrected the energy saver on all rooms. I am also truly... More 

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