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Kelly Inn and Suites Mitchell

Certificate of Excellence
1010 Cabela Drive, Mitchell, SD 57301
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1 room 1 guest
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Kelly Inn and Suites Mitchell
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136 Reviews from our TripAdvisor Community

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Traveler rating
    50
    48
    20
    13
    5
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53
28
5
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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  • All months
    (136)
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    (18)
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Yorkville, Illinois
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

We decided to stay here based on a cheap rate we got through a last minute hotel app. The room was only $99, which seemed very cheap compared to hotels in all of South Dakota. Upon check in, we were given room keys to a room on the 2nd floor. When we walked in the room it was very humid.... More 

Was this review helpful? Yes
Kerry H, Director of Sales at Kelly Inn and Suites Mitchell, responded to this review

Dear Anna, We take our guest comments very seriously and always strive to provide clean and comfortable accommodations. We appreciate that you find our location to be convenient for your stop over on the way to Rapid City. However, we’re sorry we fell below your expectation regarding room condition and cleanliness which was unacceptable. I am glad the situation was... More 

Beaverton, Oregon, Usa
Level Contributor
59 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was our best value on a 2 1/2 week road trip. Clean, quiet and great breakfast. Very modern with indoor pool and hot tub. Close to retail, freeway and numerous eating establishments. A tour of the Corn Palace was also fun! Would definitely recommend a stay here while in the area.

Was this review helpful? Yes
Kerry H, Director of Sales at Kelly Inn and Suites Mitchell, responded to this review

Thank you so much for your kind comments and review regarding your most recent stay with us. It means a lot to hear from guests who are satisfied with all of our services as well as our location. Thank you for sharing this review and we hope you stay with us again on your future trips to South Dakota! More 

Waconia, Minnesota
2 reviews
3 of 5 stars Reviewed 4 weeks ago

Walked in the front door and loved the décor. There were 3 ladies working behind the front counter upon our arrival. One was with a guest. The other two ignored us. We stood there for a good 5 minutes before any of the ladies greeted us or acknowledged us in any way. The breakfast was fair but the attendant there... More 

Was this review helpful? Yes
Kerry H, Director of Sales at Kelly Inn and Suites Mitchell, responded to this review

I would like to first thank you for your review and apologize for the inconveniences you experienced during your stay with us. I will have the General Manager discuss your review with the staff that was working during your stay to ensure that they are providing better customer service to our guests. I do understand how the circumstances you experienced... More 

West Des Moines, Iowa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed here recently and we were very disappointed. The bathroom was really small and every time you flushed the toilet it ran for 5-10 minutes. Also there was a huge hole in the ceiling, and I just felt the bathroom was really unclean. This hotel is not modern by any means so if that is what you are looking... More 

Was this review helpful? Yes
Kerry H, Director of Sales at Kelly Inn and Suites Mitchell, responded to this review

I want to apologize for the issues that you experienced when staying with us. I am sorry that you felt your bathroom was to small and not properly maintained according to the high standards of our maintenance and housekeeping staff. I have alerted the proper departments regarding your experience. I understand your concern of the hotel not being "modern" as... More 

Glenwood, Minnesota
Level Contributor
6 reviews
5 of 5 stars Reviewed July 27, 2015

I was really impressed with the Kelly Inn. Rooms were spotless, beds were comfortable, quiet and welcoming. Loved the bears hanging off various parts of the inn. Would recommend it to anyone. We were traveling with 4 children, 2 adults and had adjourning rooms and it worked great.

Was this review helpful? Yes
Kerry H, Director of Sales at Kelly Inn and Suites Mitchell, responded to this review

Thank you for taking the time to post your comments regarding your recent stay with us. We sincerely appreciate any feedback we receive from our guests, especially when it presents us an opportunity to share the nice feedback with our team. Please make sure to stop in and see us again when your travel brings you back to South Dakota.... More 

Springfield, Missouri, United States
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 23, 2015

Our room was very clean and well maintained. All of the decor looks very nice. The pool was a great temperature so I didn't freeze while the children swam. Breakfast was very well done as well and offered a great variety. There was plenty of food and it was continuously restocked.

Was this review helpful? Yes
Kerry H, Director of Sales at Kelly Inn and Suites Mitchell, responded to this review

We are all thrilled to learn that you enjoyed such a pleasant experience with us. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. On behalf of our entire staff, we thank you for your business and we hope to see... More 

Storm Lake, Iowa
Level Contributor
60 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed July 14, 2015

We spent 2 nights here, back and forth from our Black Hills vacation. Each time, the front desk staff were helpful and friendly. Hot tub was relaxing, but plenty hot and with a small bit of mold in the grout. Pool doesn't have deep end, so less concerning for those with young kids. Bedding was fine; rooms were clean; no... More 

Was this review helpful? Yes
Kerry H, Director of Sales at Kelly Inn and Suites Mitchell, responded to this review

Thank you for taking the time to post your comments regarding your recent stay with us. We sincerely appreciate any feedback we receive from our guests, especially when it presents us an opportunity to see what we can do to improve our hotel. I am glad you got to experience all of our amenities and experienced our excellent location. We... More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 10, 2015

We've been very pleased with the location for this hotel, you can walk to get a bite to eat or shop. The hotel is clean and comfortable. I love how you have an outside door to the hotel that leads to your car, as well as a door to an inside hall to the hotel. It's very convenient for loading... More 

Was this review helpful? Yes
Kerry H, Director of Sales at Kelly Inn and Suites Mitchell, responded to this review

Thank you for taking the time to post your comments regarding your recent stay with us. We sincerely appreciate any feedback we receive from our guests, especially when it presents us an opportunity to share the nice feedback with our team. As you stated the hotel is in a great location with walking distance to Cabela's and area restaurants. Being... More 

dayton, oh
Level Contributor
70 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 7, 2015

We loved this hotel and as soon as we pulled in the parking lot. It's so cute from the outside, especially for kids. The rooms were clean and lobby was very nice. The pool looked clean and it was crowded with kids. It also included free breakfast consisting of waffles, eggs, bagels, cereal, yogurt, muffins, etc. We would definitely stay... More 

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Billings, Montana
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 3, 2015

Beautiful, spacious, comfortable rooms! My husband had the breakfast and figured you would easily pay $15.00 or more at a restaurant for what they had available. I would definitely stay again and would recommend for anybody. Very clean and inviting.

Was this review helpful? Yes
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