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Kelly Inn and Suites Mitchell

Certificate of Excellence
1010 Cabela Drive, Mitchell, SD 57301
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1 room 1 adult
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Kelly Inn and Suites Mitchell
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145 Reviews from our TripAdvisor Community

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2 reviews
4 of 5 stars Reviewed yesterday NEW

Quiet, nice bed, waffles and real scrambled eggs. Morning desk/breakfast helpful. She gave driving directions to another attraction in the city. Motel is close to Cabelas Outdoors Store, several restaurants and fast food places.

Helpful?
Thank Gary S
Crown Point, Indiana
Level Contributor
14 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Rooms were very reasonable. The place was easy to find, It was very clean. Typical breakfast, but it was good. Only problem with the stay was that I could not get a receipt. I was told since the stay was booked on-line that I could not get a receipt from the motel. If I had been there on business that... More 

Helpful?
Thank Jon O
DaveWollmanSr, Regional Manager at Kelly Inn and Suites Mitchell, responded to this review

Thank you very much for choosing the Mitchell Kelly Inn for your lodging needs In Mitchell South Dakota. When you book your room from a third party site like Expedia, your receipt is provided to you at the time of purchase. We look forward to seeing you when your travels take you through Mitchell again. More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 27, 2015 via mobile

Hotel needs work. Our outside door didn't work and that's one of the reasons we chose to stay here. Front desk staff needs better training in good customer service. Stayed on first floor and was awakened by loud footsteps from room above. Heard voices outside room as well so not the best place to stay for a good night's sleep.... More 

Helpful?
Thank Beinghonest11
DaveWollmanSr, Regional Manager at Kelly Inn and Suites Mitchell, responded to this review

I am very sorry that you did not enjoy your stay at the Mitchell Kelly Inn. Customer service is one of the cornerstones of Kelly Inns philosophy. I appreciate your candid comments and we will use them to get better. Thank you for your review. More 

Pa
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 23, 2015

The Kelly is is situated close to 90 and close to eating and shopping. It is a pet friendly hotel with comfortable room and atmosphere. The front desk staff is very helpful and knowledgeable a lot thearea. It is also close too Cabela's for those sportsmen and women. The only thing I would suggest is to ask for another bar... More 

Helpful?
1 Thank Lovetotravel925
DaveWollmanSr, Regional Manager at Kelly Inn and Suites Mitchell, responded to this review

Thank you very much for taking the time to submit a review of your stay at our property. We really appreciate your business! More 

Denver
Level Contributor
95 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed October 5, 2015

I felt like I wanted to give this place a better rating. It was clean. The rooms were alright. It accepted pets. The breakfast was good. But something about the place - maybe the lodge décor with brown bedding and pine furniture - made it feel straight out of the 1990's.

Helpful?
1 Thank HereAndThere79
DaveWollmanSr, Regional Manager at Kelly Inn and Suites Mitchell, responded to this review

Thank you for submitting a review of your experience at the Mitchell Kelly Inn! The Lodge look is a Kelly Inn prototype that we have built in a number of markets in which we do business. I am sorry that it left you with the impression that it did. If you are ever in the area again please stop and... More 

Saint Charles, Missouri
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 27, 2015

It was very clean, dog friendly, microwave and refrigerator. Bed was fairly comfortable. Breakfast was pretty good had bagels, muffins, waffles, and scrambled eggs and sausage. The location was close to highway and a lot of stores you could walk to. Lots of places to eat nearby. Had door to outside and door on other end to hotel.

Helpful?
2 Thank Diann R
DaveWollmanSr, Regional Manager at Kelly Inn and Suites Mitchell, responded to this review

Thank you very much for reviewing our hotel on Tripadvisor! I am so glad that you enjoyed your stay with us. We look forward to seeing you again! More 

Forest, Virginia
Level Contributor
97 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed September 22, 2015

Kelly Inn and Suites was a last minute choice and not a chain with which we were familiar. The hotel and rooms were clean. Noise level was average. The sink is located outside of the bathroom. Breakfast was included and had scrambled eggs, sausage, toast, coffee, and juices, but was busy in the morning and all seats were taken. A... More 

Helpful?
1 Thank loves2travelandmore
DaveWollmanSr, Regional Manager at Kelly Inn and Suites Mitchell, responded to this review

Thanks for taking the time to review our hotel. We appreciate your business! More 

home
Level Contributor
3 reviews
2 of 5 stars Reviewed September 15, 2015 via mobile

I recently stopped at the Kelly Inn to get some rest on my way through SD. The price for a single room was over $100. The room was on the second floor and after 10p.m, the guest above me were very loud until midnight and during the early morning you could hear their footsteps. I gave up and checked out... More 

Helpful?
Thank Dianerath
DaveWollmanSr, Regional Manager at Kelly Inn and Suites Mitchell, responded to this review

Thanks for reviewing our hotel! I am glad that we were able to resolve the issues that you encountered during your stay with us. I hope the resolution was satisfactory for you! More 

Sparta, Wisconsin, United States
Level Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 6, 2015

Spent the first night of our tour at this hotel. The rooms were nice, no extra blankets, but really didn't need them. The staff were very pleasant. Only thing I didn't like was the sink was in the room away from the toilet/bath area. It's not so pleasant when you are with a group and sharing a room. But it... More 

Helpful?
Thank Judy B
DaveWollmanSr, Regional Manager at Kelly Inn and Suites Mitchell, responded to this review

Thanks for your kind words about our hotel! We appreciate your taking the time to review our hotel. We hope to see you in the future! More 

Yorkville, Illinois
Level Contributor
65 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed August 24, 2015 via mobile

We decided to stay here based on a cheap rate we got through a last minute hotel app. The room was only $99, which seemed very cheap compared to hotels in all of South Dakota. Upon check in, we were given room keys to a room on the 2nd floor. When we walked in the room it was very humid.... More 

Helpful?
Thank Anna H
Kerry H, Director of Sales at Kelly Inn and Suites Mitchell, responded to this review

Dear Anna, We take our guest comments very seriously and always strive to provide clean and comfortable accommodations. We appreciate that you find our location to be convenient for your stop over on the way to Rapid City. However, we’re sorry we fell below your expectation regarding room condition and cleanliness which was unacceptable. I am glad the situation was... More 

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