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Kelly Inn and Suites Mitchell

Certificate of Excellence
1010 Cabela Drive, Mitchell, SD 57301
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Kelly Inn and Suites Mitchell
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Kelly Inn and Suites Mitchell
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125 reviews from our community

Traveler rating
    44
    46
    18
    12
    5
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48
27
5
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Spooner, Wisconsin
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 of 5 stars Reviewed April 10, 2015

We had a late night, but our room was there. Hotel was dog friendly and rooms were clean. Our beds were surprisingly comfortable and pillows were fantastic. The property could use a little touch up painting, but one could hardly complain about room or the value.

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Wisconsin
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 2, 2015

We were traveling on our way home from our family vacation and decided to stay in Mitchell. We were looking for hotels in the area and decided that this one looked like a really nice place. We were not disappointed. The staff was friendly, the decor was neat and we had a room on the second floor, my husband was... More 

Was this review helpful? Yes 1
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 16, 2015

I like the decor and the continental breakfast was good but the breakfast nook is a bit small. Pool worked great for the kids. Room was spacious and includes a mini fridge and microwave. The bathroom wasn't perfectly clean (nothing bad). We had a good stay.

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Saint Paul, Minnesota
Top Contributor
68 reviews 68 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed January 6, 2015

This was a pleasant hotel, conveniently located on our way to points west. We were able to walk to dinner, which, after a day of driving and tours was a major plus. The breakfast available the next morning was just what we needed to get us up and going.

Was this review helpful? Yes 1
Carmel, California
Top Contributor
171 reviews 171 reviews
12 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed December 11, 2014

We stopped here on our drive across county and were very impressed with Kelly Inn. The room was quite large with a hunting cabin theme. The public area have to be seen to be believed! Pool are was very nice. There is laundry available.

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Miller, South Dakota
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 6, 2014

I had the opportunity to stay here earlier this year and was a bit skeptical about the property before arriving based on the reviews on this site. I was very impressed with the quality of the room, bed and service and would not hesitate to stay here again.

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Oshkosh, WI
Top Contributor
69 reviews 69 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed September 28, 2014

Nice place to stay, right off the highway, close to restaurants. We had a coupon out of the Travlers magazine and received a additional 15% off the price of our room. The room has lots of good lighting which you don't find in lots of places. It also has a indoor pool and free continental breakfast. We enjoyed our stay.

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Minneapolis
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 17, 2014

The room and lobby were very nice. There was, however, some cigarette smell in the non-smoking room we booked. Continental breakfast was included... pretty standard fare. We got a reasonable price booking last-minute through Orbitz.

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Management response:

I want to thank you very much for taking the time to post your review on TripAdvisor. I want to apologize for your experience at the front desk in Mitchell. It is our goal to provide outstanding customer service. In your case we missed our goal. I have addressed your comments with our staff at the Mitchell Kelly Inn, I... More 

Gallatin Gateway, Montana
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 14, 2014

After booking on their online page, we called a week ahead to ask for a ground floor room due to wife's hip problem. Manager Dave said no problem. When we arrived, desk mgr said Dave would have left a note, so, since he didn't, we must be telling an untruth. "We can give you a ground floor room, but it... More 

Was this review helpful? Yes 1
DaveWollmanSr, Regional Manager at Kelly Inn and Suites Mitchell, responded to this review

I want to thank you very much for taking the time to post your review on TripAdvisor. I want to apologize for your experience at the front desk in Mitchell. It is our goal to provide outstanding customer service. In your case we missed our goal. I have addressed your comments with our staff at the Mitchell Kelly Inn, I... More 

Cedar Lake, Indiana
Contributor
12 reviews 12 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 6, 2014

I'll start with the negative--bed was fairly uncomfortable for my husband and I and we heard footsteps from people above us. To be fair, my son said his bed was fine. Positive was the price, location is within walking distance to restaurants, and the lodge decor was nice. The lobby was beautiful and the staircase was grand.

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DaveWollmanSr, Regional Manager at Kelly Inn and Suites Mitchell, responded to this review

I want to "Thank You" for taking the time to post a review of the Kelly Inn in Mitchell South Dakota. I am very sorry that you didn't like our new beds in Mitchell. We do get a lot of compliments on them, I am sorry that you didn't feel the same way. I have sent a copy of your... More 

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Amenities