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Holiday Inn Express Pierre/Fort Pierre

Certificate of Excellence
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110 East Stanley Road, PO Box 1207, Fort Pierre, SD 57532
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Holiday Inn Express Pierre/Fort Pierre
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Holiday Inn Express Pierre/Fort Pierre
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60 reviews from our community

Traveler rating
    21
    27
    4
    5
    3
See reviews for
9
18
5
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rapid City
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I Arrived to a very polite front desk person willing to check me in early. That was nice. She offered rooms on the second floor but failed to mention the major renovation in progress on that floor. What a shock! As I walked down the hall to the room I had to dodge all sorts of equipment and room furnishings... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Pierre/Fort Pierre, responded to this review

Dear Glock10mm, Thank you for being an IHG Rewards Club Platinum member and for leaving us a feedback. We are happy to hear that our staff was friendly during your stay. On the other hand, we regret that the ongoing renovations have affected the quality of your stay. Kindly be assured that we treat this matter seriously as we always... More 

Rapid City, South Dakota
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 3, 2015

We have stayed in a variety of Holiday Inn Expresses. This one is really not a great hotel. I understand the hotel is a few years old, but there are basic maintenance items that have been overlooked. The worst part of our experience was the lackluster attitude of the staff--I don't remember seeing a single smile during our stay. Every... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Pierre/Fort Pierre, responded to this review

Dear BroncosFan_12, First of all, thank you very much for your recent stay at our hotel. We are sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your... More 

Columbus, Ohio
Senior Contributor
48 reviews 48 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 3, 2014

On the hotel web site the rating is 4.5. We disagree. We stayed at a Holiday Inn Express in Norfolk, NE last night and we wouldn't have guessed this was the same hotel chain. This one is very mediocre, the walls are thin, the rooms are smaller and costs more. There are not many choices for lodging and we thought... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Pierre/Fort Pierre, responded to this review

Dear Columbus_OhioRandy51, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are sorry our hotel did not live up to your expectations and regret you were not satisfied with the room... More 

Connecticut
Top Contributor
123 reviews 123 reviews
83 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed July 23, 2014

The hotel is fine for an overnight as one travels through South Dakota. It was clean, provided needed amenities, as well as a coffee machine. The bed was comfortable and the room spacious. The window can be opened. Décor is basic. I thought it was a little expensive for its offering in a small city. Between a 3 and 4... More 

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Sioux Falls, South Dakota
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 14, 2014

I had a bit of a hiccup. I work nights and had do not disturb on door. because water issue below my room I was woke up during my rest. But the staff quickly assisted and moved me to a different room. I was put in an upgraded room. Quite and restful the rest of the week. Clean rooms and... More 

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Vila Nova de Milfontes
Top Contributor
81 reviews 81 reviews
32 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed July 5, 2014

This is a relatively new Hotel in the capital city of South Dakota. It is typical Holiday Inn Express but has a very friendly staff and their breakfast is certainly as tasty as any, we had the omelettes. Our room didn't have a refrigerator but the Duty manager arranged that we did have one. If you are in Pierre then... More 

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Bude, United Kingdom
Top Contributor
82 reviews 82 reviews
28 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed May 28, 2014

staying only one night here but we were given a great welcome, the receptionist especially. We had arrived early and our room as not ready but we were offered great advice about the area and went out to explore for an hour and found the view point over the river to Pierre city and Capitol. We were also recommended a... More 

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1 review
5 of 5 stars Reviewed April 22, 2014

I stayed here from the 19th of April until the 21st. I could not have picked a better hotel in the area, the price was just right (after getting it all cleared up with Melissa) She answered all of my questions that I had about the billing. The location in of itself was perfect, I spent about an hour right... More 

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Sioux Falls, South Dakota
1 review
2 of 5 stars Reviewed March 1, 2014

The rooms are fine, location is good but very disorganized and does not meet the normal standards of a Holiday Inn Express. The manager is the least accommodating most unreasonable individual. The area has many hotels you would be wise to stay clear of this property.

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IHGCare, Guest Relations Manager at Holiday Inn Express Pierre/Fort Pierre, responded to this review

Dear J365l, Thank you for leaving us a candid review about your recent stay. It is nice to know that you found our rooms to be satisfactory. However, please accept our apologies for any inconvenience you may have had with the level of service received. We take all reviews negative or positive very seriously and your comments will help us... More 

SD
Top Contributor
65 reviews 65 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed February 9, 2014

This motel was nice but I was a bit surprised the pool wasn't larger. However this motel has a nice breakfast area for gathering, just off of the lobby with a fireplace and TV. The staff was courteous. There are several breakfast choices.

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