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Cadillac Jacks Gaming Resort

3.0 of 5
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360 Main Street, Deadwood, SD 57732
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Cadillac Jacks Gaming Resort
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Ranked #13 of 24 Hotels in Deadwood
A recent review
5 of 5 stars reviewed 2 days ago
Luv2gohike Kansas City, Missouri
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482 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kansas City, Missouri
Top Contributor
64 reviews 64 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Wow, what a surprise! This was such a nice hotel with the most comfortable bed ever! Everything was so clean and we really enjoyed staying here. I would highly recommend staying here. We did gamble as well without any luck and we ate in the restaurant and our food was delicious! Great hotel overall, no complaints at all.

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port angeles
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

room was clean and the price was fair. beds were comfy and the basics were all there. the casino had a good selection of slot machines both old and newer and the atmosphere is great. restaurant is very basic but serves up good food. walking to the downtown area is a ways to go but there is a trolley you... More 

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Denver, Colorado
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The front desk staff was extremely friendly and easy to talk with. The room was huge, great for two friends on a road trip with an extra vanity table and bright lights for makeup. The outdoor smoking area is very nice and keeps the casino smoke-free. Pool with property next door is accessible without going outside. I'd definitely stay here... More 

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cjresortgm, Front Office Manager at Cadillac Jacks Gaming Resort, responded to this review

trailheaders, Thank you for your very high praise of our hotel! Our front desk staff is always excited to meet and make new friends. Travelers new to the area will find that we love helping them with the day-to-day details of their trip through the Black Hills. I am glad you enjoyed our spacious rooms, as well! Thank you for... More 

Harvey, North Dakota
Contributor
19 reviews 19 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We take every opportunity we can to stay at Cadillac Jack's in the Black Hills. The beds are comfortable and clean and the rooms are spacious, clean, and well kept with wifi, fridge, big-screen televisions, and microwave. Rooms are located above a casino and small sports bar and restaurant in Deadwood; we have never been disturbed though by noise from... More 

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cjresortgm, Front Office Manager at Cadillac Jacks Gaming Resort, responded to this review

LeeJ60, I am glad to hear that you enjoy our hotel. We are always happy to hear from our repeat customers! You will be happy to know, we recently began expansion of our parking for your convenience. As always, or Valet parking is completely complimentary and available to all of our patrons, 24 hours a day. It is also important... More 

Nebraska
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Over the past ten years, we have stayed at many different Deadwood Motels. Although we like Cadillac Jacks, there are several issues . There used to be a swimming pool on the ground floor, and has been converted to gaming space. While we were able to use the adjoining Mariott pool, it is inconvenient. Might as well stay at the... More 

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cjresortgm, Front Office Manager at Cadillac Jacks Gaming Resort, responded to this review

Backroads2015, Thank you for taking the time to review our hotel! I am glad to hear you like staying at Cadillac Jack's, though, I am sorry you had some issues. As one of Deadwood's largest gaming resorts, we offer a large variety of amenities and hope you enjoy all of them. I understand it can be inconvenient to have some... More 

2 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

This was my Moms last visit to SD.with a st 4 cancer diagnosis. But this hotel was awful, noone was able to sleep due to a barking dog next door, after numerous calls to the desk nothing was done. My daughter was there when 3 housekeepers were going into the room stateing noone had been in the room since 8am... More 

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cjresortgm, General Manager at Cadillac Jacks Gaming Resort, responded to this review

Betty S, We apologize for the inconvenience caused you by the guest violating our pet policy and leaving dog in the room. It was my understanding you were offered the opportunity to move but due to the amount of luggage and oxygen etc you opted to stay. Front desk made every attempt to contact the guest on their phone, via... More 

Contributor
11 reviews 11 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed 2 nights here on our way through Deadwood. They gave us a great rate plus my Choice points. We also got $15.00 a night to use in the casino plus 15% off in their restaurant. Our room was spacious and super clean. So was the bathroom. The bed was extremely comfortable. Staff was very friendly, especially Cheyenne who... More 

Was this review helpful? Yes 2
cjresortgm, Front Office Manager at Cadillac Jacks Gaming Resort, responded to this review

Teacherretire, Thank you for your kind review on Trip Advisor. We are so glad to hear you enjoyed your stay and found the rooms nice and comfortable. We hope you will visit us again soon and appreciate you choosing Cadillac Jacks during your 2 days in the hills. Best Regards, Edward K. More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our group of 18 people took a trip to celebrate Dads 70th birthday. We loved the cheesy slot tournaments. Saturday night drawing resulted a $500 win. Best video poker is at the bar with a fun and friendly bar tender. Rooms were nice and spacious. Loved the smoke free atmosphere!

Was this review helpful? Yes 2
cjresortgm, General Manager at Cadillac Jacks Gaming Resort, responded to this review

Ann S, We love reviews like this one. Cadillac Jacks is THE place to be when celebrating and we appreciate the opportunity to be part of your father's 70th birthday. Thank you for the great review and come back and see us real soon! Deb More 

Idaho
Contributor
19 reviews 19 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stopped in Deadwood to see the sights and booked a room online about an hour before arrival. Check-in was fast and super friendly, we had all of our questions answered, and the whole thing took about 5 minutes. The room we got was fabulous! Beautifully decorated, ultra-clean, the bathroom was huge! We were in a room overlooking a cement... More 

Was this review helpful? Yes 1
cjresortgm, General Manager at Cadillac Jacks Gaming Resort, responded to this review

hesklj, Thank you for taking the time to leave a review on Trip Advisor. We are so glad you enjoyed your stay and found the staff helpful, room "fabulous", and all at a great price! We are going to hold you to your promise to stay with us again next time you are in Deadwood. Safe Travels, Deb More 

Missoula, Montana
1 review
5 of 5 stars Reviewed 4 weeks ago

We had a wonderful time exploring South Dakota. Lots to see. This was made easy and comfortable by the staff at Cadillac Jack's in Deadwood. Easy distance from Mt. Rushmore, the Badlands, etc. But even if it were out of the way, this hotel would be worth finding. Whether it's where to eat in Deadwood or how to get to... More 

Was this review helpful? Yes
cjresortgm, Front Office Manager at Cadillac Jacks Gaming Resort, responded to this review

Alan A, Thank you very much for your high praise of our hotel. We love the fact that we are so close to many different attractions in and around the Black Hills as it Gives us the opportunity to meet and serve so many wonderful people! Our staff is always happy to help our guests whether by recommending great places... More 

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