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Cadillac Jacks Gaming Resort

#13 of 23 Hotels in Deadwood
Certificate of Excellence
3.0 of 5
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360 Main Street, Deadwood, SD 57732
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Cadillac Jacks Gaming Resort
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Ranked #13 of 23 Hotels in Deadwood
Certificate of Excellence 2014
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470 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Greenfield, Wisconsin
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

If you would like to have a fun filled vacation in Deadwood, SD, we suggest staying at Cadillac Jack's Gaming Resort. We were greeted by Jena and Edward at the hotel front desk. They make you feel very special for using their hotel as your vacation destination. Warner, Executive Casino Host, explains all the upcoming events and fun things to... More 

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cjresortgm, Front Office Manager at Cadillac Jacks Gaming Resort, responded to this review

Kathy D, Thank you for your glowing review of our hotel and casino! It is wonderful to know we can provide such great service and bring people back to our hotel for repeat trips. Our entire staff is more than happy to answer any questions our guests may have about the hotel, casino, or the black hills area. We are... More 

Loveland, Colorado
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Cadillac Jack's is located in Deadwood, CO, which is a centrally located gambling hotel located close to Sturgess and Rapid City; about 1 hour from Mt Rushmore, Black Hills, crazy Horse, Badlands, National Park, Custer Park. The rooms are large, exceptionally clean and quiet. Never heard the casino when in room. Casino is mostly slots, a lot of penny slots,... More 

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cjresortgm, Front Office Manager at Cadillac Jacks Gaming Resort, responded to this review

Weatherwise4, Thank you for taking the time to post a review of our hotel. One of the best features of our hotel is its proximity to a wide variety of sights and activities. In addition to a multitude of historical sites here in Deadwood, most major attractions are within an hours drive of the hotel. I'm happy you enjoyed your... More 

STOUGHTON
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent a couple of nights and found everything to our liking. The staff were very friendly and helpful. The room was very large and clean. We had a totally shiny, white tub and shower! The bath towels are huge which you don't see very often. We didn't go to the restaurant because it seemed quite pricey. The only complaint... More 

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cjresortgm, Front Office Manager at Cadillac Jacks Gaming Resort, responded to this review

Sheila, Thank you for your review of our hotel! It is always nice to hear how much people enjoy our clean, spacious rooms. We enjoy being able to provide amenities that make our guests feel comfortable and at home, like our large bath towels! I'm sorry you didn't have much luck on the slot machines. There is always next time,... More 

Busby, Montana, United States
Contributor
20 reviews 20 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my first time in Deadwood, and staying at Cadillac Jacks was a great choice. The manager, Bradley was very helpful and during check in and explained all the other great offers that come with staying at their motel. All the other staff at the motel, casino and restaurant were very friendly.

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cjresortgm, Front Office Manager at Cadillac Jacks Gaming Resort, responded to this review

Roberta B, Thank you for your wonderful review of our hotel! We are always pleased to know that our guests had a great experience while staying with us. We pride ourselves on providing a fun, friendly atmosphere for all of our visitors. I truly hope we will get to see you at Cadillac Jack's again! Thank you for choosing our... More 

Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We decided on a last minute vacation. We called and reserved a room for 2 nights with Cadillac Jack's Choice Hotel. Upon check-in we were given the wrong room number and directions so our keys didn't work, but Bradley corrected his mistake and sent us to our correct room. The room was great. I'm not sure where the misunderstanding happened,... More 

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cjresortgm, Front Office Manager at Cadillac Jacks Gaming Resort, responded to this review

Tammy S, Thank you for taking the time to post a review of our hotel. I want to apologize for the problems you had with misscomunications and errors at the Front Desk. While I am glad it didn't dampen your stay any, I understand how frustrating it can be when things do not go smoothly. I hope you will come... More 

Contributor
12 reviews 12 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

I absolutely love Cadillac Jacks! I stay here all the time for a getaway weekend. The rooms are very nice and modern, I especially love the small vanity table and mirror. My husband and I stayed in the one of the suites, the Bonnie and Clyde Suite. I recommend getting the suite for a romantic weekend, there's a jacuzzi in... More 

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cjresortgm, Front Office Manager at Cadillac Jacks Gaming Resort, responded to this review

Red Fox S, Thank you for taking the time to review our hotel. It is always good to hear that we have created an environment that people love coming back to again and again. I agree that our suites are the highlight of our hotel. With two rooms, a fireplace and two person jacuzzi, it is the perfect spot for... More 

Rapid City, South Dakota
Top Contributor
54 reviews 54 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We used to stay at a property down the street, but got a comp'd room so though we'd try it. GREAT service from check in to check out, room was large and very comfortable, and daughter lived in the pool (shared pool with Springhill Suites). Want to try Springhill as they're rooms are newer and just $10 more, but this... More 

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cjresortgm, Front Office Manager at Cadillac Jacks Gaming Resort, responded to this review

Bart_Ender_57701, Thank you for your high praise of our hotel! We want all of our guests to feel welcome and have all of their needs taken care of from the moment they walk through the door. I am glad you daughter liked our Infinity Edge pool so much. It is such a relaxing environment with great views of the surrounding... More 

Alanson, Michigan
1 review
5 of 5 stars Reviewed 2 weeks ago

We went on a 2 week trip out west and stayed at 10 different hotels. i give Cadillac Jack's a 10 out of 10, The room was excellent. Large, clean and little things we appreciated like a work desk with easy access outlets, A beauty table for my wife and super clean bathroom. The price was incredibly inexpensive.

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cjresortgm, Front Office Manager at Cadillac Jacks Gaming Resort, responded to this review

Paul K., Thank you for your high praise of our hotel. We are glad you enjoyed our spacious rooms and work stations. We want our guests to feel as comfortable as they would be at home which is why happily provide magnified make-up mirrors and vanities in all of our rooms. We sincerely hope you will come visit us again!... More 

1 review
1 of 5 stars Reviewed 2 weeks ago

Don't stay here!!! Front desk and management very unprofessional when dealing with concerns. Machines dirty, garbage all over casino floors, and don't expect a bar maid to visit you while on the slots or on the tables!!!!

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cjresortgm, Manager at Cadillac Jacks Gaming Resort, responded to this review

Wyomommynurse, Thank you for staying at our hotel and taking the time to leave a review. We do apologize that you feel you were not treated fairly while visiting the casino. We do have a standard of conduct that all guests and employees are expected to uphold for the comfort and enjoyment of all guests. When someone violates those rules... More 

Lusk, Ireland
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Room was top notch! Beds were amazing. Shower was perfect. Towels were big and fluffy!! Should have skipped the Saturday morning breakfast buffet as we paid for a meal we would have got for free at Super 8 or Days' Inn.

Was this review helpful? Yes 1
cjresortgm, Manager at Cadillac Jacks Gaming Resort, responded to this review

Conniesuehalligan, Thank you for the great review on our hotel. We are so happy you enjoyed the beds, shower and big fluffy towels. Our entire staff always aims to provide you with most clean and comfortable room so that you can enjoy your time in Deadwood. We appreciate the feedback on the restaurant. I will pass on your comments to... More 

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