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Cadillac Jacks Gaming Resort

3.0 of 5 360 Main Street, Deadwood, SD 57732
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Certificate of Excellence 2014
Cadillac Jacks Gaming Resort
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Cadillac Jacks Gaming Resort
Cadillac Jacks Gaming Resort
Cadillac Jacks Gaming Resort
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440 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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South Dakota, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

We stayed there because our company Christmas party was held at Cadillac Jack's. The room was hot even with the heat shut off. I usually don't complain about the heat. The door didn't lock unless it was slammed, didn't realize that until we were ready to go to bed, so the door was unlocked the 4 hours we were not... More 

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1 review
4 of 5 stars Reviewed 1 week ago

We stayed in the Ma Barker Suite. It was very spacious and clean. Only complaint was the robes were not washed and smelled like BO. Everything else was great. The sports bar and restaurant were good. Nice place to stay! Winter rates were great paid $109 for suite.

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Rapid City, South Dakota, United States
Contributor
16 reviews 16 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The hotel its self is nice customer service not that great at times, It was a Saturday night we were planning our next morning we were up there for my birthday, My husband had heard there was room service so he thought he would give me a champagne breakfast needless to say did not happen, We went to look for... More 

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Rapid City, South Dakota
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Room for the price good, spacious and clean except for the PHONE. There was no menu in the room for room service so figured I would simply dial room service on the room phone, lifted up the receiver, entire phone surface and inside the handset covered with dark brown sticky substance, possibly someone at some time had spilled maybe coffee... More 

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Brooklyn, NY
Top Contributor
143 reviews 143 reviews
45 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed November 19, 2014

We stopped at Cadillac Jacks for one evening and really enjoyed the experience. It is located a little off of the main strip in Deadwood, but my wife and I had little problems with the 5-10 min walk into the "downtown." The room was very specious and clean. Certainly a good value for the money. We also took advantage of... More 

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Okinawa-shi, Okinawa, Japan
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 17, 2014

Driving into town and seeing Cadillac Jacks immediately on the right was great after a long drive. The parking was a little tight being that its shared with a connecting hotel, but they have valet and free onsite parking so that was nice. I was able to walk in at 2pm and check in with no waiting or issues and... More 

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Central Florida
Top Contributor
51 reviews 51 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 8, 2014

Parking could be a challenge. We were lucky and found a parking space near front. Smoking rooms available. We had a smoking room; it was fine, didn't reek of smoke. Casino is smokefree; there's a smoking room outside and not attached (otherside of sidewalk). Large room. Drinks while gambling are free. Not full casino gambling like Vegas, yet.

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Rapid City
Contributor
17 reviews 17 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed November 7, 2014

Walking in the Front Desk Staff were very helpful and that's were it ended! We sat at the bar for a drink & bite to eat, we were ignored for 15 minutes as 3 staff members worked the empty bar. We left and went elsewhere downtown. This is my second stay at this hotel and neither experience was worth it!

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2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 6, 2014

When I booked this room I noticed it is owned and operated by ISIS Hospitality. That's a really unfortunate name these days, but it's just an unhappy coincidence. Parking is very limited, you may have to do a few laps around the parking lots or park a ways away. Once you're inside, the reception area is, of course, IN the... More 

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Kristi S, General Manager at Cadillac Jacks Gaming Resort, responded to this review

Thank you for your review of Cadillac Jack's. When the owners originally picked the name, they thought about hospitality and nurturing, and named it after Isis, the Egyptian goddess of nurturing. Who could have guessed the name would later represent something so awful. The parent company name will be changed soon, which we are all looking forward to. When guests... More 

Birmingham, Alabama
Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 5, 2014

Stayed a couple nights here when it had recently opened. Hotel was very nice, as well as the staff. Very open to bringing my dog in to the hotel and casino. the morning breakfast buffet was the best I'd had in a while. The town was full of not so good casino buffets. Fun visit, and glad I decided on... More 

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Kristi S, General Manager at Cadillac Jacks Gaming Resort, responded to this review

From our entire hotel staff here Cadillac Jack’s, we thank you for your recent stay and positive review with our property. Your kind words reflect our mission to provide the best customer service possible to each of our guests and clearly in this case you found that to be true. Thank you again for your feedback and we look forward... More 

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Additional Information about Cadillac Jacks Gaming Resort

Address: 360 Main Street, Deadwood, SD 57732
Phone Number:
Location: United States > South Dakota > Deadwood
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cadillac Jacks Gaming Resort 3*
Number of rooms: 103
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Also Known As:
Americinn Hotel & Suites Deadwood At Cadillac Jack`s Gaming Deadwood
Americinn Hotel And Suites Deadwood At Cadillac Jack`s Gaming Resort
Americinn Hotel Deadwood
Deadwood Americinn Hotel
Hotel Style:
#2 Business Hotel in Deadwood
#5 Casino Hotel in Deadwood
#8 Family Hotel in Deadwood
#11 Romantic Hotel in Deadwood

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