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Deadwood Mountain Grand Hotel

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1906 Deadwood Mountain Drive, Deadwood, SD 57732
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Deadwood Mountain Grand Hotel
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Deadwood Mountain Grand Hotel
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278 reviews from our community

Traveler rating
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    7
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65
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Denver, Colorado
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

I just got home from a two-night stay at the Deadwood Mountain Grand Hotel. Overall, I enjoyed my stay even though this was a work trip. The location is BEAUTIFUL (see attached pics) and the hotel is nice. Very comfortable rooms, excellent mattresses, and spacious. A few exceptions: First, the front desk staff seemed somewhat unorganized. When we first arrived,... More 

Was this review helpful? Yes 1
Sheridan, Wyoming
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We enjoyed our stay very much. The staff were very friendly, our room and bed were very comfortable and we had a nice view of the mountains and the town. Our bellman Steve was exceptional! Told us all the places to go and how to get there. Offered to help us if we had any questions. He was kind enough... More 

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DMGHotelRep, Manager at Deadwood Mountain Grand Hotel, responded to this review

Thank you for taking the time to write a review. We love to hear about our employees providing the best customer service they know how! We look forward to your next visit! More 

Sturgis, South Dakota
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I'm not good at directions but we came up the stairs went to the bar to our right and we were 3 people back and waited 17 min because they didn't have diet 7up...instead of sending the bar back..which I heard him volunteer to go get she said no I'll go get it. 10 min later she came back made... More 

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DMGHotelRep, Director of Sales at Deadwood Mountain Grand Hotel, responded to this review

Thank you for taking the time to post your comments about your stay with us. We appreciate knowing that you enjoyed our property and offerings. I will make sure to pass your comments along too. It's our hope that you will visit us again soon and give us another opportunity to serve you. More 

Southfield, Michigan
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

In all my 48 years of traveling for business and pleasure I have never experienced a place like this even in Vegas, NY or Chicago. This resort is one of the kind. The staff, the service, the food the location just PERFECT I highly recommend this resort for anyone going to South Dakota this is a must stop and experience... More 

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DMGHotelRep, Director of Sales at Deadwood Mountain Grand Hotel, responded to this review

Thank you for your kind words and feedback! It was my pleasure to share your positive experience with our team. They truly appreciate hearing from satisfied guests like you, and we all look forward to your return. More 

Storm Lake, Iowa
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here as we came to town to see the Charlie Daniels Band concert. The hotel and staff exceeded our Expectations! The property was very nice, and hotel staff made you feel very special, and attended to all of our needs. Convenient location! Great Hotel! Great Staff!

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DMGHotelRep, Director of Sales at Deadwood Mountain Grand Hotel, responded to this review

Thank you for your kind remarks regarding your recent stay at the Deadwood Mountain Grand. I am so pleased that you had a great experience and were impressed with your stay. Again, thank you so much for choosing to stay with us. I very much look forward to welcoming you back again soon! More 

Minot, North Dakota
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 16, 2015

My husband, sister-in-law and myself stayed at the DMGH on Monday night. We spent Sunday browsing through Deadwood, and after our stay in Keystone, we decided that we wanted to go back to Deadwood and stay the night. We did not have a reservation, but were able to walk in and get a room without any hassle. (The perks of... More 

Was this review helpful? Yes 1
DMGHotelRep, Director of Sales at Deadwood Mountain Grand Hotel, responded to this review

We are sorry your stay started off on the wrong foot! We are pleased that our staff could fix all of your issues and make your visit enjoyable!! We look forward to your next visit! More 

Rapid City, South Dakota
2 reviews
3 of 5 stars Reviewed April 5, 2015

While staying at the Mountain Grand in Deadwood, SD, I had a severe allergy attack due to the deodorizer and or cleaners they use in the hotel. We checked into our room shortly after rooms were cleaned and the chemical smell was Overwhelming. The hallway was bad enough but the room itself was unbearable. My friends were ready to call... More 

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DMGHotelRep, Director of Sales at Deadwood Mountain Grand Hotel, responded to this review

Thank you for taking the time to leave a review on Tripadvisor. We cannot apologize enough about your experience with the deodorizer, management is aware of this situation and is looking into it. Please know that on your next visit we will do everything possible to make sure it is not used in the room you will be checking into.... More 

Denver, Colorado
Contributor
11 reviews 11 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed April 1, 2015

If you’re coming to Deadwood for family or business and aren’t really into the gambling thing, this review is for you. Hotel/casinos are usually pretty gross, and that’s just a function of the guests being on their worst behavior at these properties—noise, smoke smells, and stains everywhere from barfed-up liquor. Casino guests are rough on infrastructure. Part of Deadwood’s history... More 

Was this review helpful? Yes 4
DMGHotelRep, Director of Sales at Deadwood Mountain Grand Hotel, responded to this review

Thank you for such a glowing review. It is so nice to hear positive remarks about our property and staff, as guest service is a priority on our property. Again, thank you, and we hope to see you again when to travel to historic Deadwood. More 

East Cleveland, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 31, 2015

We took a family trip to see the historic Deadwood City, I loved the show and we wanted to check out the history of the area first hand. This town is very friendly we did not meet anyone who wasn't welcoming. Well except for the trolley driver who I am guessing had not had his morning coffee yet. The hotel... More 

Was this review helpful? Yes 1
DMGHotelRep, Director of Sales at Deadwood Mountain Grand Hotel, responded to this review

Thank you for your kind remarks regarding your recent stay at the Grand. I am so pleased that you had a great experience and were impressed with your stay. Again, thank you so much for choosing to stay with us. I very much look forward to welcoming you back again soon! More 

Contributor
13 reviews 13 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 3, 2015

We stayed here for a winter getaway and to play some blackjack. It was a nice clean hotel, the hot tub was not working but they apologized profusely so I can't blame them. Overall we had a nice time, food was decent, lunch specials worthwhile. It snowed quite a bit one day and it really was great having lots to... More 

Was this review helpful? Yes
DMGHotelRep, Director of Sales at Deadwood Mountain Grand Hotel, responded to this review

Thank you for taking the time to write a review. We are pleased to hear you enjoyed your stay and the hotel offered everything you needed! Again, we are sorry for the hot tub being down. Please come visit us again soon! More 

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