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All 22 Deadwood hotels

Holiday Inn Express Deadwood

2.5 of 5 Hotel   |   22 Lee Street, Deadwood, SD 57732
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66%
Ranked #19 of 22 hotels in Deadwood
A recent review
3 of 5 stars Reviewed March 9, 2014
ANGELA A Gillette, Wyoming
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142 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
Gillette, Wyoming
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 9, 2014

We chose this hotel for it's central location in Deadwood. The location was probably the best thing this hotel had going for it. Parking for this hotel is in a parking area a few blocks away and loading, unloading is done in a narrow street in front of the hotel. It's a little inconvenient if you are the only one... More

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DeadwoodHIE, General Manager at Holiday Inn Express Deadwood, responded to this review

Thank you for taking the time to complete your recent review of our property. I know parking is hard to find in Deadwood. We can sure help you with your luggage next time you are here, just ask at check in and we will be glad to help. I have talked to the breakfast bar attendent and they are working... More

South Dakota
Contributor
11 reviews 11 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 26, 2013

This hotel is right in the middle of the gambling/night life in Deadwood. It worked great for a girls night in Deadwood! Hotel was clean. Room was clean. Our room had a window to the hallway...that was about the only bummer, really. The "courtyard" is a little strange and the continental breakfast was very lacking, not good at all. Overall... More

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Florida
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 19, 2013

Deadwood during December is a quiet place. We stayed here two nights for a day of snowmobiling while traveling from Custer to Billings. This Holiday Inn has a good location right on the corner of Lee Street and Main. They offer free parking in a nearby garage. After checking out the reviews on Trip Advisor before booking, I knew to... More

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DeadwoodHIE, General Manager at Holiday Inn Express Deadwood, responded to this review

Thank you for your kind words about your recent stay. We look forward to having you as our guest again soon! More

Bagram, Afghanistan
1 review
2 of 5 stars Reviewed December 7, 2013

Stayed at the HI Express in Deadwood and have many times...either the drains in the tub did not work...nice to stand in dirty water, then the hotel ran out of towles (this is what we were told...it is in the middle of town and easy to walk to many venues, but the staff was asked to provide an extra set... More

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DeadwoodHIE, General Manager at Holiday Inn Express Deadwood, responded to this review

I apologize you we did not meet your expectations during your recent stay. It is our policy to make sure every guest enjoys their time and I am saddened that we did not give you that. I will be talking to the staff and working on ways to improve service. Please email me at deadwoodhie@gmail.com so I can get a... More

Houston, Texas
Top Contributor
81 reviews 81 reviews
22 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed November 11, 2013

I have to agree on bad staff and -0- management. We were placed in a room where windows open to the lobby. No light at all in room. Everyone in hotel can see directly into your space if you lift a shade. We did not go near the "buffet". We asked for a move but were told none were available.... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Deadwood, responded to this review

Dear Kat5409, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation on customer service, shower experience and the lighting which was unacceptable. We will address these points. I assure you the feedback of our hotel will be reviewed and most certainly... More

Des Moines, Washington
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 9, 2013

We stayed at this hotel during October 5 years in a row for a week each time. Staff and management were horribly rude and incompetent. They'd apparently taken their positions under the mistaken impression they were going to work in a prison, not a hotel. I observed numerous customers treated disrespectfully with an inexcusable condescending attitude over the years. Despite... More

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DeadwoodHIE, General Manager at Holiday Inn Express Deadwood, responded to this review

Dear Kinsey S, I'm sorry we did not meet your expectations while staying at our hotel. We pride ourselves on our over the top customer service and I'm not sure why you did not feel the same. I would like to talk to you personally so we can learn what we can do to make your next stay more enjoyable... More

Oklahoma City, Oklahoma
Senior Contributor
49 reviews 49 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed October 7, 2013

In mid-2012, we started staying at Holiday Inns & members of that Hotel Group. By and large, we are VERY satisfied! Overall, the Holiday Inn Express in Deadwood is good; pretty clean, pretty quiet, pretty good breakfast spread. The prices go WAAAAAAY up during the "Black Hills Motorcycle Classic" rally ("Sturgis"), but all hotels in the area do. When we... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Deadwood, responded to this review

Dear Jeff S, Thank you for your comprehensive review. You have covered all aspects of your stay and I am particularly appreciative of your comments about our friendly staff. It is always hugely motivating when one takes the time and trouble to acknowledge the staff concerned. I have taken note of your valuable comments and will use these to monitor... More

Morrison, Colorado
1 review
5 of 5 stars Reviewed September 21, 2013

my husband and I spent 5 days at the holiday inn sd. What a wonderful experience the staff was great, the room was wonderful. ( we stayed in the king Jacuzzi suite a little more expensive, but so worth it and very relaxing.) The breakfast was good and filling not fancy but just what you need to start the day.... More

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Ohio
Top Contributor
83 reviews 83 reviews
45 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed September 14, 2013 via mobile

I stayed here about 3 years ago and it was good, and it still is. It is pretty much front and center of all the shopping, restaurants and casinos. If you are familiar with the Holiday Inn Express chain, then you know what to expect. It is extremely clean and comfortable. Good breakfast and best of all the atrium is... More

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Butte
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 14, 2013

Our visit to Deadwood, SD was something we have been looking forward to for a long time. The city was nice and the old buildings were something to see, however we were a little disappointed in the lack of western atmosphere in the stores, restaurants and all the casinos. The Holiday Inn Express downtown was well located and the rooms... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Deadwood, responded to this review

Dear Terry O, Thank you for taking the time to post a review of our property. We are happy to read that our location and rooms exceeded your expectations. Please accept our sincerest apologies for the negative impression you had with the quality of the service you received from our staff. We will certainly discuss your comments with our staff.... More

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Additional Information about Holiday Inn Express Deadwood

Also Known As:
Holiday Inn Express Deadwood Hotel Deadwood
Holiday Inn Express Deadwood Hotel
Holiday Inn Deadwood
Deadwood Holiday Inn
Address: 22 Lee Street, Deadwood, SD 57732
Phone Number:
Location: United States > South Dakota > Deadwood
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 22 hotels in Deadwood
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Deadwood 2.5*
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Deadwood-Gold Dust Casino brings you the hottest action, the best location, and the coolest digs in Historic Deadwood. Our luxury hotel is literally the centerpiece of Deadwood's Historic Main Street, just steps from the famous Gold Dust Casino Gaming Complex, where you'll find their delicious buffet serving breakfast, lunch, and dinner, plenty of exciting action at the poker and blackjack tables, and the hottest slots in town. If you're planning a business conference or meeting, we're ready to accommodate you with first class conference facilities and banquet rooms. Hotel features include complimentary continental breakfast and free local phone calls. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hardboiled eggs. We have also created the world's best tasting cinnamon roll. Visit Deadwood, SD and stay smart at the Holiday Inn Express Hotel. ... more   less 
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