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Holiday Inn Express Brookings

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3020 Lefevre Dr, Brookings, SD 57006
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Holiday Inn Express Brookings
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62 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Brookings
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Grand Forks, North Dakota
1 review
1 of 5 stars Reviewed January 28, 2014

I called the Holiday Inn Express & Suites in Brookings SD on 01/26/2014 to see if I was able to book a room at employee rate since my family and I were unable to return home because of bad weather. The employee who answered the phone was extremely rude and made a point to tell me that she had to... More 

Helpful?
Thank CheerMom122901
IHGCare, Guest Relations Manager at Holiday Inn Express Brookings, responded to this review

Dear CheerMom122901, Thank you for bringing this to our attention. I’m very sorry to hear about your experience. We would like to follow up with you. We have sent you a private message in effort to obtain more information. I look forward to hearing back from you very soon. Sincerely, Connie D Case Manager IHGCare More 

Minneapolis, Minnesota
Level Contributor
59 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed January 5, 2014

We have stayed in many holiday inns over the years and generally find them to be decent, but were pleasantly surprised by the superior quality of the one in brookings. Location: brookings isn't a big town to begin with but its right near the central area and walkable to a applebees which is convenient. Free breakfast and wifi are very... More 

Helpful?
Thank NorthernLightsGirl10
Greenland, New Hampshire
Level Contributor
202 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 stars Reviewed October 22, 2013

Pet friendly. This hotel is quite close to the interstate, but is quite quiet. The rooms are clean, the beds comfortable, and the complimentary breakfast is very well done. They do have an indoor pool with a water slide which may interest kids, but we didn't have a chance to use it.

Helpful?
Thank John H
Saint Cloud, Minnesota
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed September 23, 2013

My husband and I stayed here on a Saturday night. The room was clean and the beds were comfortable. The room was very quiet although the hotel was full. The breakfast was substantial. The location was excellent for us as it is located directly across the highway from the Swiftel Center and an event there was the reason for our... More 

Helpful?
Thank wendy21811
1 review
5 of 5 stars Reviewed August 4, 2013

Clean hotel rooms and bathroom; quiet even though our room was right next to yhe pool; friendly staff; best breakfast with pancakes, biscuits, gravy, sausage, eggs. We will return and will book with a Holiday Inn Express in the future.

Helpful?
Thank ambyoor
Erin C, Manager at Holiday Inn Express Brookings, responded to this review

Thank you so much for your wonderful comments regarding our team and our Express Start Breakfast. We are so happy that we made you feel welcome. It is always appreciated when guests tell us the good we accomplished. I will definitely pass your words onto the team. I hope you will be able to stay with us again soon. More 

Duluth, Minnesota
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 24, 2013

My daughter and I stayed here, while we attended her orientation at SDSU. It was a very clean and comfortable place to stay. Just a couple things that I would like to see changed. The beds were not very comfortable. They had some kind of plastic mattress pads on, that kind of reminded me of a childs waterproof mattress pad.... More 

Helpful?
Thank 888Kelly888
Erin C, Manager at Holiday Inn Express Brookings, responded to this review

888Kelly888, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry about the noise of the AC in your room and the mattress pad on the beds. I understand the discomfort this caused you. Again, I do apologize and regret that this impacted your experience at our... More 

Rapid City, South Dakota
2 reviews
3 of 5 stars Reviewed May 12, 2013

I have stayed at many hotels and this one was average. The room was not the cleanest. The bed was really comfortable which was nice. The staff seemed indifferent, not really caring that they messed up my bill multiple times. Overall, I would only stay here again if it was late and I had been traveling.

Helpful?
Thank JessicLaurenT
IHGCare, Guest Relations Manager at Holiday Inn Express Brookings, responded to this review

Dear JessicLaurenT, Thank you for choosing our hotel to stay with. I am deeply sorry you received services that was less than satisfactory. We are hospitality professionals and pride ourselves on delivering world class service. I have sent you a private message in effort to obtain more information about your stay. I look forward to hearing back from you soon.... More 

Beresford, South Dakota
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 2, 2013

We stay here for state FFA. Everything was nice. Except for the front counter lady. She blamed us instead of the other chapter. We didn't appreciate her. Hate her. We loved the food, and everything else. Good night sleep.

Helpful?
Thank Speich2014
Level Contributor
225 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed April 22, 2013 via mobile

The hotel was great in every way. Check-in was smooth with no hassle. Beds were very comfortable. The breakfast was very typical for Holiday Inn except this location does NOT burn the eggs. Check out was quick and easy and again with no hassle. Parking was plentiful and wide. I'll stay here again.

Helpful?
Thank jvboyle
Cold Spring, Minnesota
Level Contributor
114 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed April 15, 2013 via mobile

Service by employees was great, check in fast. Room was clean but the bathroom was very clean. Great shower! The bed was super comfortable and I was able to get a good nights sleep . Breakfast was excellent and I have no complaints with this stay. Thanks!!

Helpful?
1 Thank Kevin B
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