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Quality Inn West Columbia

2.0 of 5
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2516 Augusta Road, West Columbia, SC 29169 (Formerly Super 8)
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Quality Inn West Columbia
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Ranked #4 of 11 Hotels in West Columbia
A recent review
5 of 5 stars reviewed 4 weeks ago
BellJB Georgia
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75 reviews from our community

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    4
    15
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Port Matilda, Pennsylvania
Top Contributor
122 reviews 122 reviews
31 hotel reviews
114 helpful votes 114 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Note to a reader, or management, that might think I have a bone to pick with this motel: read a few of my reviews. I travel a lot, I know what to expect for under a hundred bucks, and I'm not hard to please. I want it quiet, clean, comfortable, and safe. So good are many of the reviews, I... More 

Was this review helpful? Yes 2
GAURISH A, Manager at Quality Inn West Columbia, responded to this review

Thank you for taking the time to review your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in... More 

Georgia
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here one night. We were in the area for a family reunion. This motel is clean and the bed is comfortable. The shower had great water pressure. They provide shampoo and conditioner and hand lotion. Also an iron and ironing board,coffee maker, microwave and frigerator. We really enjoyed our stay and would recommend it to anyone that needs... More 

Was this review helpful? Yes
GAURISH A, Manager at Quality Inn West Columbia, responded to this review

Thank you for taking the time to review your stay with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you... More 

Jackson, Michigan
Top Contributor
483 reviews 483 reviews
46 hotel reviews
152 helpful votes 152 helpful votes
3 of 5 stars Reviewed April 10, 2015

We had tickets to the Masters in Augusta but could not begin to afford a motel there. W Columbia area was much more reasonable. This place was nothing special but it was clean and convenient to the highway. Flatscreen TV. Make sure nothing is left on the bed or they won't make it. Ruby Tuesday and Waffle House are right... More 

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GAURISH A, Manager at Quality Inn West Columbia, responded to this review

Thank you for your honest feedback. It is very important to us and we are glad that you had an enjoyable experience. We are an mid-scale hotel and our goal is to get you the best for you bucks. We hope to see you again soon! More 

Ontario, Canada
Top Contributor
100 reviews 100 reviews
17 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed March 28, 2015

Getting off the highway, we stayed in a clean but tired room on the second floor. Stairs were secure but ugly. I believe you get what you pay for. Low rate, basic room. Breakfast included. Great for a family. Super nice guy on duty.

Was this review helpful? Yes
GAURISH A, Front Office Manager at Quality Inn West Columbia, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI... More 

Anderson, South Carolina
Top Contributor
64 reviews 64 reviews
13 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed February 10, 2015

I stayed here along with nine friends who had other rooms. I was in room 101 which had one queen size bed, tv, refrigerator, microwave, iron and ironing board, and free wi-fi. The room was clean. Water pressure was more than adequate. I slept quite well. My friends had the next four rooms. No one had a complaint of any... More 

Was this review helpful? Yes
GAURISH A, Front Office Manager at Quality Inn West Columbia, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI... More 

Pickens, South Carolina
2 reviews
5 of 5 stars Reviewed February 8, 2015

My room was well appointed, very clean, very quiet and restful. The breakfast was excellent. The staff were so friendly. It was an easy drive into the convention center each day. I will definitely stay again.

Was this review helpful? Yes
GAURISH A, Public Relations Manager at Quality Inn West Columbia, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI... More 

Ashland, Kentucky
Contributor
15 reviews 15 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 4, 2014

I checked in at approx. 12:30 am after being on the road about 10 hours. We chose this hotel over 10 others in the area because of it being a motel with outside entrance. We had my 90 year old Aunt with us and figured it would be easier for her to get to and from the car since she... More 

Was this review helpful? Yes 2
GAURISH A, Manager at Quality Inn West Columbia, responded to this review

I am sorry to hear that you had an terriable stay at the hotel. I wish you choose us for your next stay and give us a chance to show our hospitality. I would like for you to call us and confirm your stay since none of the pictures posted in your review represents our hotel room. i really hope... More 

Travelers are raving about these West Columbia hotels

Candler, NC
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
217 helpful votes 217 helpful votes
3 of 5 stars Reviewed November 4, 2014

I always read reviews before choosing a hotel, the thing about this hotel is that one review would give it a 5 rating and talk about how wonderful it was and then another person who stayed at the same time would talk about how disgusting it was so I think some of the better reviews are fake. The hotel was... More 

Was this review helpful? Yes 1
Eureka, Missouri, United States
Top Contributor
95 reviews 95 reviews
39 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed October 23, 2014

We pulled off the highway to find this hotel waiting for us. Very nice, close to highway but quiet. Great price, clean and good free breakfast. If you wish to have a non-smoking room ask to put you as far away from the smoking rooms. Unfortunately some customers smoke outside on the sidewalk before going backing into the non-smoking room.... More 

Was this review helpful? Yes
GAURISH A, Guest Relations Manager at Quality Inn West Columbia, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI... More 

Asheville, North Carolina
Contributor
20 reviews 20 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed October 12, 2014

checked into this motel and the room smelled horrible. Was supposed to be a non smoking room but you could easily tell it had been smoked in much before. Armrest on desk chairs had black buildup from other guests dirty arms. called to the office and ask to change rooms. Took the new key card and went back to my... More 

Was this review helpful? Yes 1
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