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All 11 West Columbia hotels

Holiday Inn & Suites Columbia - Airport

3.0 of 5 Hotel   |   110 McSwain Drive, West Columbia, SC 29169
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Ranked #3 of 11 hotels in West Columbia
Certificate of Excellence 2013
GreenLeadersGold level
A recent review
3 of 5 stars reviewed 2 weeks ago
Tarheel_on_the_go Raleigh, North Carolina
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70 people have reviewed this hotel

Traveler rating
    30
    23
    10
    2
    5
See reviews for
20
13
1
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Raleigh, North Carolina
Top Contributor
98 reviews 98 reviews
32 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is new which is good. Beds are comfortable. Location is decent. Lobby is nice. But, bathroom in room with 2 queens is small. Bathtub/shower is an inexpensive fiberglass liner as opposed to tile. TV is small and not high def. Doesn't appear that the cleaning staff vacuums regularly. When I arrived there was a room service tray outside... More

Was this review helpful? Yes
Marcus_Munse, General Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

Dear Guest, I wanted to apologize for your experience at the Holiday Inn. There is certainly no excuse for having a room service tray outside of your room when you checked in; however, I can assure you that every room is vacuumed daily. I am sorry that you were disappointed with our shower/tubs, but I did want to let you... More

FL
Top Contributor
109 reviews 109 reviews
21 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We rented several rooms for a social event. Everyone in our group was pleased. The rooms were clean and quiet. I rented the suite which gave a separate seating area, small refrigerator and microwave. The staff was friendly and courteous. I agree with other comments regarding the restaurant, but the menu was not my type of food so we ate... More

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Marcus_Munse, General Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

Dear Guest, Thank you for posting this review. We always like to hear that our guests are please with their accommodations. I'm sorry to hear about your thoughts on the restaurant, but you will be pleased to know that we are making great strides at the Sporting News Grill. We look forward to seeing you next time, Marcus Munse More

Washington, DC
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed there by force over the St. Patty's Day weekend for a soccer tournament (local soccer club was bedding with this hotel). The hotel had a nice lobby area, check-in was good, etc. Stayed in a king bed suite where the bed was in a room to itself, apart from the kitchenette and front room with sofa bed. Having... More

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Marcus_Munse, General Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

Dear Guest, Thank you for the review, we enjoyed hosting the St. Patrick's Day soccer tournament here at the Holiday Inn & Suites. It sounds like the room was comfortable for you except for the restrictions of the windows. You are correct about why the window only opens 4"; this is a safety/code issue, similar to the spacing of pickets... More

l1i2s3a
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 24, 2014

We stayed there 2 nights in February. Everything was as you would expect in the Holiday Inn and Suites name. Clean, comfortable, fresh. Front desk attendants were cordial and very responsive. But, the Sporting News Grill didn't match up to the hotel. Each morning we tried to have breakfast there, but waited at least 20 minutes before we were even... More

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Marcus_Munse, General Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

Dear Guest, Thank you for the review. I am very disappointed and even embarrassed at your restaurant experience. I very much appreciate the pleasantries about the hotel as we always strive to uphold the Holiday Inn standard of excellence. The restaurant, however, is a department of the hotel and as such impacts the overall experience of our guest's stay. You... More

Kent, Ohio
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 23, 2014

First time staying here. I travel quite a bit, domestically and internationally. This is one of the best Holiday Inns I've stayed at. The facility is very nice, the service is very good. The lounge & restaurant are above average for hotels in this category. All in all, very nice.

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Marcus_Munse, General Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

Dear Unclecurt, Thank you for the excellent review. Our team really enjoys receiving this positive feedback, proving that our hard work does not go unnoticed. I am also happy to see that you were very impressed with every aspect of your stay except for the location. Unfortunately that is something we cannot control; however, I hope that the other areas... More

Cleveland, Ohio
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 17, 2013

Great, safe, family friendly. Clean lobby and very responsive front desk service by the guys on duty. Perfect distance from airport and downtown. The sporting news grill food was excellent; I had the Club sandwich and it filled me up for dinner. Many beers on draft and sports on many TV's. No complaints at all, this is the way hotels... More

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Marcus_Munse, General Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

We love hearing reviews like this!! Thank you so much for taking the time to share the details of your great stay. Smiles, pleasantries, and the genuine extra effort of our team say so much more than the brick, mortar, and steel of our building. This truly is an prime example of how our brand creates Great Hotels that Guests... More

Glassboro
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 7, 2013

We stayed at the Holiday Inn from Oct.4th to Oct.6th, In town for the South Carolina football game.The hotel is very clean and close to the stadium and campus. The staff is excellent and the Sporting News Grill had good food and great service. I would definitely recommend this hotel if you are in town for a Gamecock football game... More

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Marcus_Munse, General Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

Dear Guest, We appreciate you sharing your experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We look forward to seeing you on your next visit to Columbia, Regards, Marcus Munse General Manager More

Greensboro, North Carolina
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed September 24, 2013

Great staff and nice property, about 3 years old. Rooms face onto freeway ramp with trucks gearing up all night, overlooking an extended stay hotel that is being remodeled and makes coming in from the parking lot an adventure.

Was this review helpful? Yes
Marcus_Munse, General Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

Dear Guest, Thank you for your response. You are correct about the property next door to us, they are remodeling that hotel with hopes of a more pleasant view for our guests. I apologize that the interstate noise was such and issue for you. We take pride in our advanced building envelope that helps to maintain a comfortable interior atmosphere... More

Lewisburg, West Virginia
1 review
1 of 5 stars Reviewed September 23, 2013

We were traveling through Columbia on business and stayed here for two nights. The hotel is clean and appears to be safe. Don't let that fool you, its located next door to a meth/crack house even (according to the police)! Our U haul truck was hot wired and stolen out of the parking lot in the middle of the night.... More

Was this review helpful? Yes
Marcus_Munse, General Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

Dear Guest, I completely understand that you are upset about your vehicle being stolen out of the parking lot, as am I. I want nothing more than for our guests to feel safe. The property next door, which has no affiliation with the Holiday Inn, has not created any safety issues in the past. This evidence can be seen by... More

Contributor
11 reviews 11 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 11, 2013

The hotel overall was not bad, but nothing overly exciting. It's a clean enough spot to stop when traveling if you're tired, which was our main reason. We stopped in off the highway, which was very convenient and got a room. My husband and I chose to go with the double queen for the rate they were asking. However soon... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

Dear alstwn2, We appreciate you sharing your experience regarding your stay with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have taken note and wish to thank you for all your comments. These are of great importance to us and allow us to monitor... More

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Additional Information about Holiday Inn & Suites Columbia - Airport

Also Known As:
Holiday Inn And Suites Columbia - Airport
Holiday Inn & Suites Columbia - Airport Hotel
Holiday Inn & Suites Columbia - Airport Hotel West Columbia
Address: 110 McSwain Drive, West Columbia, SC 29169
Phone Number:
Location: United States > South Carolina > West Columbia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 11 hotels in West Columbia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn & Suites Columbia - Airport 3*
Official Description (provided by the hotel):
At Holiday Inn & Suites Columbia-Airport, one of our top priorities is ensuring a cleaner, healthier environment for our guests, employees and future generations by implementing environmentally responsible practices in every aspect of our hotel, from the original design to the day-to-day operations.Opened on Earth Day, April 22, 2010, our property is South Carolina's 1st full-service eco-friendly hotel. The property achieved Leadership in Energy and Environmental Design (LEED) Gold certification in 2012 and was titled Best Of South Carolina. Our green hotel located in Columbia, SC is not only safer and more healthy for guests and employees, but also for our community. The 122 room hotel has incorporated features that include a state-of-the-art ventilation system to improve air quality, energy recovery technology to temper outside air, rain water harvesting, tank-less hot water heaters, use of low emitting volatile organic compound (VOC) paint, adhesives., carpet, high efficiency fixtures and traction elevators designed for high energy efficiency. Owned by Capital Hospitality, LLC. and operated by Courtesy Management Inc. of Orangeburg, Holiday Inn & Suites Columbia-Airport looks to meet the increasing demands of guests who appreciate an environmentally focused design as well as high level of service. ... more   less 
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