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All 11 West Columbia hotels

Clarion Inn Columbia-Airport

3.0 of 5 Hotel   |   500 Chris Drive, West Columbia, SC 29169
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Ranked #6 of 11 Hotels in West Columbia
A recent review
5 of 5 stars reviewed 3 weeks ago
IrelandsSpades IrelandsSpades
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65 reviews from our community

Traveler rating
    19
    12
    21
    9
    4
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19
12
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17
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Indianapolis< IN
Top Contributor
128 reviews 128 reviews
87 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I'll start with the good: My bed was clean and comfortable. That's very important. Now the not so good: There was a brochure in the room stating there was a restaurant and lounge that was open from 5 till 10pm. What I found was neither. I did find 3 people sitting on the lobby furniture. Couldn't tell if two of... More

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IrelandsSpades
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Booked this hotel for myself and my dog and was very pleased. Room was tidy and clean, bed was nicely made when we came home in the evening. The front desk agent was very helpful and gave great dinner recommendations. The only critique I have is the ice machine needs directions. I stared at it for several minutes looking for... More

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Clarion358, Director of Sales at Clarion Inn Columbia-Airport, responded to this review

Thank you so much for joining us at the Clarion Inn Airport! We are so pleased to have been able to provide you with a wonderful experience during your travels. We are looking forward to seeing you again! More

Spartanburg, South Carolina
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Great place to stay.Very clean room. Personnel were very friendly and , very helpful with directions on how to get to a certain places and an easier route to and from another location. Highly recommend.Good security. Continental Breakfast ,great amenity.

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Clarion358, Director of Sales at Clarion Inn Columbia-Airport, responded to this review

We greatly appreciate you taking the time to leave a wonderful review about your recent stay with us. We hope so see you again very soon! More

Reston, VA
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 24, 2014

I ordered a non-smoking room and was given one that was obviously a smoking room, including an ashtray. I received a 2nd room, this time with a non-smoking placard and no ashtray. However, the smoke smell was string, masked by a strong air freshener. Yuck. The sink faucet was loose in the sink (the whole faucet assembly). The desk chair... More

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Clarion358, Director of Sales at Clarion Inn Columbia-Airport, responded to this review

Thank you for taking the time to complete a survey about your recent stay at the Clarion Inn. On behalf of the entire team we would like to apologize for not exceeding your expectations. The review you provided will be used to ensure we are providing the best possible experience for your guests. Please consider staying with us the next... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 6, 2014

We needed a room near Palmetto Heart Hospital during the weekend of the Gamecocks games. Although we needed 2 nights, they had one available and Todd totally took care of us. Not only did he give us a discount because he saw how stressed we were, he also found us another hotel for the next night! He was so kind... More

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Clarion358, Director of Sales at Clarion Inn Columbia-Airport, responded to this review

Thank you for taking the time to complete a review on your stay with us at the Clarion Inn. We greatly appreciate you as a guest and we look forward to seeing you in the future! More

Orlando, Florida
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed September 4, 2014

I would've given a rating of "very good" for this hotel except the pool was green and one of the lights inside the pool was hanging off. Also outside areas could us some maintenance. Having said that, our room was clean and comfortable; linens of good quality. Not a flat screen but the tv worked fine. I was a little... More

Was this review helpful? Yes 1
Clarion358, Director of Sales at Clarion Inn Columbia-Airport, responded to this review

We greatly appreciate you taking the time to evaluate our property on tripadvisor. We pride ourselves in providing a level of service and product that will exceed your expectations. I apologize that your stay in Columbia was only deemed adequate because of the pool area. We would love an opportunity to serve you on your next visit to Columbia SC... More

Atlanta, Georgia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 25, 2014

I am in SC every couple of weeks and after staying one weekend in an absolute hovel, I found this motel tucked on the side of an industrial area near I-26 and was very pleasantly surprised. The entrance and parking lot was very clean, the walk to the front door reminded me of hotels I've stayed at in Morocco with... More

Was this review helpful? Yes
Clarion358, Director of Sales at Clarion Inn Columbia-Airport, responded to this review

Thank you for taking the time to complete a review on your stay with us at the Clarion Inn. We greatly appreciate you as a guest and we look forward to seeing you in the future! More

Senior Contributor
21 reviews 21 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 24, 2014 via mobile

We tried to get into our room but the lock kept showing red. The front desk clerk reworked the key cards and they still would not open the door. I went back a second time to the front desk and this time the clerk brought a device to correct the lock mechanism when he came with me to the door.... More

Was this review helpful? Yes
Clarion358, Director of Sales at Clarion Inn Columbia-Airport, responded to this review

We greatly appreciate you taking the time to submit your review of the property. I would like to apologize that your stay with the Clarion Inn had some inconveniences. I have personally addressed the issue with our maintenance technician to ensure that maintain operating doors and a comfortable environment for our guests More

Goose Creek, South Carolina
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 17, 2014 via mobile

Beds were clean and comfortable and the staff seemed pleasant enough. We had a brand new refrigerator, decent microwave and TV. There is quitea bit of space for dogs to run outside. But the place needs lots of maintenance. The first room had a broken door lock and major ceiling water damage that was flaking off. The room we moved... More

Was this review helpful? Yes 1
Clarion358, Director of Sales at Clarion Inn Columbia-Airport, responded to this review

Thank you for taking the time to complete a survey about your recent stay at the Clarion Inn. On behalf of the entire team we would like to apologize for not exceeding your expectations. The review you provided will be used to ensure we are providing the best possible experience for your guests. Please consider staying with us the next... More

Charlotte, North Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 7, 2014

I am very unpleased with my stay at the Clarion Inn. Upon arrival, there were allegedly only smoking rooms left despite our reservation for a non smoking room. We were upgraded to a non smoking double suite. Unknowingly, this suite has had various issues and had recently been "fixed". The AC unit leaked halfway through our front room and gave... More

Was this review helpful? Yes 1
Clarion358, Director of Sales at Clarion Inn Columbia-Airport, responded to this review

This complaint is not legitimate. Submission has been sent for tripadvisor to remove this post. Choice case number can be given upon request that authenticates the fabrication of this review. More

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Additional Information about Clarion Inn Columbia-Airport

Address: 500 Chris Drive, West Columbia, SC 29169
Phone Number:
Location: United States > South Carolina > West Columbia
Price Range (Based on Average Rates): $
Hotel Class:3 star — Clarion Inn Columbia-Airport 3*
Number of rooms: 142
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Also Known As:
Clarion Inn Columbia-Airport Hotel West Columbia

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