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All 5 Surfside Beach hotels

Holiday Inn Oceanfront at Surfside Beach

3.0 of 5 Resort   |   1601 N Ocean Blvd, Surfside Beach, SC 29575
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Ranked #4 of 5 Hotels in Surfside Beach
A recent review
5 of 5 stars reviewed 1 week ago
29402014 Augusta, Georgia
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212 reviews from our community

Traveler rating
    60
    66
    42
    19
    25
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74
75
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8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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Augusta, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

Had a wonderful vacation, 10/ 6 - 10/11. I was there with my husband and our poodle. I love this Hotel because it is ocean front and accepts pets. Michael Ault, the front desk manager and his staff are to be commended on their attention to customer service and detail. Michael Ault took excellent care of us and provided us... More

Was this review helpful? Yes
GMHIOceanfront, Group Sales Administrator at Holiday Inn Oceanfront at Surfside Beach, responded to this review

Dear 29402014, Thank you for providing feedback regarding your recent stay experience. We are always looking for new guests to discover our hidden gem of a location. I am very pleased to hear that you, your husband, and your poodle had an enjoyable time at our hotel. The description you provided is the "stay experience" we want all guests to... More

Contributor
19 reviews 19 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed one night at this outdated hotel on the ocean. About the only positive thing I have to say is the view was great. The rooms were just ok. We asked for a late check out since we had a later flight in the day and was constantly called and asked by housekeeping why we hadn't checked out yet. And... More

Was this review helpful? Yes
GMHIOceanfront, Group Sales Administrator at Holiday Inn Oceanfront at Surfside Beach, responded to this review

Dear Swtheart, Thank you for providing feedback regarding your recent experience. We want to express our apologies for any inconvenience you may have had. While we do understand your stay was not 100% satisfactory as it should have been, we do hope you can stay with us again so we can show you how truly great our hotel is. More

1 review
5 of 5 stars Reviewed 1 week ago

I love that I can take my 2 dogs and have a relaxing vacation. The only thing I would change would be the size of the rooms, kinda small with the husband, 2 dogs and myself. I will always use this hotel and recommend it. Cody is awesome to work with as well as all the other staff.

Was this review helpful? Yes
GMHIOceanfront, Group Sales Administrator at Holiday Inn Oceanfront at Surfside Beach, responded to this review

Dear Lisa h, We really appreciate you taking the time to post a review on our property! We're so glad that you and your doggies enjoyed your stay with us and are glad we made you feel that you would come back plus recommend us to your friends. See you the next time you travel to Surfside-Myrtle Beach! More

Hagerstown, Maryland
Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We recently had our wedding at the Holiday Inn Oceanfront in Surfside Beach, SC. It was amazing!! You cant beat the view from the oceanfront rooms. They are very clean and all the staff was so nice. From Lesley, Lauren, Ray, the servers, chef and all the front desk staff to the housekeeping staff they are all so friendly and... More

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GMHIOceanfront, Group Sales Administrator at Holiday Inn Oceanfront at Surfside Beach, responded to this review

Dear Lauren D, Thank you for holding your wedding with us and for writing such a nice review. We are proud of our staff and are so happy that you were pleased with everything. We look forward to having you as or guests again and hope to see some of your friends and family in the future as well! More

2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I recently stayed at a Holiday Inn in Pa. That stay was Great! When I booked they hit me up for one of those promo's to buy a timeshare. I took the bait because we've been thinking about a getaway purchase (cabin or condo). I'm a member, so I figured this might be a good deal. Coupled w/the fact we'd... More

Was this review helpful? Yes 1
GMHIOceanfront, General Manager at Holiday Inn Oceanfront at Surfside Beach, responded to this review

Dear Guest, I would like to apologize for the conditions that you experienced. I understand how upsetting it would be to have umwanted pests in your room. I personally inspected the room and did find a problem that we have corrected. The hotel is treated by a professional pest control company . We have had great results with this company,... More

2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

I have stayed in hotels all over and the experience my husband and I had was top notch!! Everyone made us feel welcome from the front desk agents, restaurant staff, housekeepers, and even the chief engineer. I wish we could have stayed longer. We were a little worried when we checked in bc we saw that a wedding was there... More

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GMHIOceanfront, Group Sales Administrator at Holiday Inn Oceanfront at Surfside Beach, responded to this review

Dear Epettibone, We are so glad to hear that you enjoyed your recent stay with us and really appreciate you posting a review. Hearing from our customers is very important to us and we really value the feedback. I am happy to pass along your comments to the staff that you mentioned. We look forward to serving you again the... More

Goldsboro, North Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Spent extra for an ocean facing room and got anything BUT a restful nights sleep (as advertised). Loud noise from the pool/hot tub area with no noticeable response from the desk. Second call with worse response and actual rudeness!! So until somewhere around 3am there were shouts and screams coming from right under our room with no help from the... More

Was this review helpful? Yes 1
GMHIOceanfront, General Manager at Holiday Inn Oceanfront at Surfside Beach, responded to this review

Mr. G, I appreciate your feedback regarding your stay. I am also pleased that I was able to resolve your concerns and discuss the issues that affected your stay on the phone. We have identified several areas that the hotel failed to deliver the service that you deserved and expected. I have taken corrective action so that other guests will... More

Needmore, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed for one night on September 25 and was thankful that was it. The lady at the front desk wasn't overly friendly but the lobby was a nice area to wait to be checked in. Once I got to my room I could easily see the room needed some work. The lock to the balcony was broken so there... More

Was this review helpful? Yes 2
GMHIOceanfront, General Manager at Holiday Inn Oceanfront at Surfside Beach, responded to this review

Dear Tiara, Thank you for your feedback concerning your recent visit. I am sorry that we did not meet your expectations. I also wanted to let you know that your voice had been heard. The hotel will be renovating our guest bathrooms beginning in November of theis year. I further wanted to address your comments regarding the menu in the... More

Toledo, Ohio
Contributor
13 reviews 13 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Central Booking assured me all rooms in this hotel have balconies. Our room looked out onto a tar roof with noisy motors on it. The motors a noisy air conditioner & a noisy dehumidifier kept us awake. I slept on the beach next a.m. music from restaurant kept us up until midnite next p.m. I did not know.dogs are permitted.... More

Was this review helpful? Yes 1
GMHIOceanfront, General Manager at Holiday Inn Oceanfront at Surfside Beach, responded to this review

Dear cookiemonster020, I am sorry that there was confusion with your booking through Central Reservations, the hotel did provide the room type that was booked. I am sorry that we were unable to move you to a different room. The hotel was sold out for the weekend. Our website does state that we are a pet friendly hotel and Central... More

Harrisonburg, Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I found this hotel online and booked through Reserve Direct. I liked that the hotel had an on-site, restaurant, ice cream shop & was including breakfast. I made sure to confirm the aforementioned amenities with the reservationist before she booked us. When we arrived we asked about the ice cream shop and were told it was closed for the season.... More

Was this review helpful? Yes 1
GMHIOceanfront, General Manager at Holiday Inn Oceanfront at Surfside Beach, responded to this review

Dear jjgypsygirl, I am sorry that you were displeased with your stay. I would also like to apologize that there was confusion your booking with Reserve Direct. The hotel does not have a room package with Reserve Direct that includes breakfast. The front office manager verified that when you were on the property. All guest rooms have a blackout drape... More

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Additional Information about Holiday Inn Oceanfront at Surfside Beach

Address: 1601 N Ocean Blvd, Surfside Beach, SC 29575
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Surfside Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Oceanfront at Surfside Beach 3*
Number of rooms: 133
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Also Known As:
Holiday Inn Oceanfront At Surfside Beach Hotel Surfside Beach
Holiday Inn Surfside Beach
Surfside Beach Holiday Inn

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