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All 16 Sumter hotels

Quality Inn

2.0 of 5 Hotel   |   2390 Broad Street, Sumter, SC 29150 (Formerly Fairfield Inn Sumter)
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46%
Ranked #9 of 16 hotels in Sumter
A recent review
4 of 5 stars Reviewed May 29, 2014
Michael E Pinehurst, North Carolina, United States
  • Reviews (31)
  • Photos (10)
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  • Room tips (7)
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31 people have reviewed this hotel

Traveler rating
    2
    11
    7
    10
    1
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10
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12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
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English first
Pinehurst, North Carolina, United States
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 29, 2014

I was in a pinch for a place and the Comfort properties were full. The GM was actually behind the desk - and was terribly friendly and accommodating. Although the property as a whole was a little "rough" around the edges....my stay was comfortable & quiet. Breakfast was beyond expectation in selection. A good spot for an overnight or two.

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Katie R, Manager at Quality Inn, responded to this review

Dear Michael E, I hope all is well in beautiful Pinehurst, NC! Thank you very much for taking the time out of your day to share these kind words. We are so happy to hear that you enjoyed your stay with us and our amazing, complimentary hot breakfast. Our number one priority is 100% guest satisfaction and we are continuously... More

Copperas Cove, Texas
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 22, 2014

We had a clean room, comfortable beds, and a good hot breakfast. We could not have asked for more. When the occasion arises, and it will this coming fall, we will definitely consider the Quality Inn as an option for resting our heads.

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Katie R, Manager at Quality Inn, responded to this review

Dear Charlene_Smith42, Thank you for taking the time to share your experience with other travelers. We are so pleased to hear that you enjoyed your stay at our hotel and free hot breakfast offered. We certainly hope to welcome you back! Please contact me at katie.register@fowlerhospitality.com and I will be happy to personally coordinate your reservations for the coming fall.... More

Galax, Virginia
1 review
4 of 5 stars Reviewed April 14, 2014

As soon as I arrived I was greeted by a friendly desk clerk named Kayle. I had many questions regarding the hotel property and rates. She was very friendly and knowledgeable. She answered every question I had. I asked about any available discounts and she helped me with that inquiry as well. The weekend desk clerk was just as friendly.... More

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Charlotte, North Carolina
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed April 13, 2014

We were in Sumter for my husband's high school reunion.Several other events were scheduled for the same weekend, so motel rooms were scarce. The reunion committee reserved a block of rooms at the Quality Inn that all faced the pool area, which is very attractive and away from road noise. A full hot breakfast buffet is included, and the dining... More

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Sumter, South Carolina
Senior Contributor
26 reviews 26 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 24, 2014

I loved the fact that my pets could come with us when we changed stations in August. Unfortunately we got a corner room and this hotel seems to be a place for bikers to hang out. So the motorcycles were loud, otherwise we were very pleased.

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Katie R, Manager at Quality Inn, responded to this review

Dear Ashley S, Thank you very much for taking the time to share your experience with other travelers! We are so pleased to hear that you enjoyed your overall stay, but regret to hear that you experienced noise issues. After looking into the matter, this is not a typical occurrence. We believe that Wikked Wings hosted a "biker" night that... More

Washington
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 29, 2013

I'd have to say the place gets my good review. It's a well maintained BUDGET....BUDGET hotel. I stayed for a steal. Good rooms with the typical need for bathroom updates and maybe some carpet. Pool was closed but no big deal, it's October. Check in staff was waiting up for me..LOL!! If you're just passing through or visiting family like... More

Was this review helpful? Yes 1
Anderson, South Carolina
1 review
1 of 5 stars Reviewed September 3, 2013

My company doesn't reimburse, but for a certain amount when staying overnight so we typically go with those in the Choice Hotels Franchise. However, my stay here was nothing short of a nightmare. The first room I was placed in was BEDBUG CENTRAL! The mattress was covered in them. Once spotted, I immediately reported them and moved to another room.... More

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Katie R, Manager at Quality Inn, responded to this review

Dear Alexis J, Thank you for providing feedback on your stay. We appreciate all feedback as we constantly strive toward service excellence and complete guest satisfaction. Obviously, we would take a bed bug matter very seriously, and there is nothing in our past logs that suggest we have had any issue reported as you suggested. We have had an outside... More

Arlington, Virginia
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed August 17, 2013 via mobile

The room was old. The carpet was frayed. Guys sitting outside of their rooms in lounge chairs with their coolers. Not sure if this is redneck heaven or where homeless people live. Very nice staff members, but you enter your rooms from the parking lot/sidewalk, and i felt unsafe there.

Was this review helpful? Yes 1
Katie R, Manager at Quality Inn, responded to this review

Dear Melinda A, It is with my sincerest apologies that we did not meet all of your expectations and it is with sadness and regret that our team was not able to sense your discontent and offer their personal service resolution. Furthermore, I do greatly appreciate your honesty and opinioned review. Unfortunately we were not given the opportunity to address... More

Orlando, Florida
Top Contributor
124 reviews 124 reviews
65 hotel reviews
69 helpful votes 69 helpful votes
2 of 5 stars Reviewed April 27, 2013

Nice friendly staff, reasonable breakfast, clean rooms and good beds. However this is a tired old-fashioned two story motel-type building with exterior corridors. The room I was in had a door through to the adjoining room. There must be little insulation in the door or walls as I could clearly hear the conversations in either of the two adjoining rooms.... More

Was this review helpful? Yes 1
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Additional Information about Quality Inn

Address: 2390 Broad Street, Sumter, SC 29150 (Formerly Fairfield Inn Sumter)
Phone Number:
Location: United States > South Carolina > Sumter
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn 2*
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Also Known As:
Quality Hotel Sumter
Quality Inn Sumter
Sumter Quality Inn

10 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & grounds (4)
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Room/suite (2)
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Dining (1)
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Pool/beach area (1)
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Other (3)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
At the Quality Inn hotel in Sumter, located near Shaw Air Force Base, comfort and price come together. Family reunions, weddings, corporate meetings and government retirement parties all enjoy our elegant ballroom space for 150 people. Government per diem rate is always honored. Business travelers from BD, Pilgrims Pride, Kaydon and others enjoy our upgraded amenities to meet their needs. Leisure guests enjoy Swan Lake Iris Gardens and historic downtown Sumter. ... more   less 
Number of rooms
124

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