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Quality Inn

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2390 Broad Street, Sumter, SC 29150 (Formerly Fairfield Inn Sumter)
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1 room 1 guest
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44 Reviews from our TripAdvisor Community

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Traveler rating
    5
    15
    9
    12
    3
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13
6
4
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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1 review
1 of 5 stars Reviewed 3 days ago NEW

This hotel was awful! The first room that we were given had a dirty bath tub, dirty sheets and smelled musty. We were switched to another room where the shower stopper was broken, the main light didn't work, the chairs had white marks on the green upholstery and we found a couple of bugs. On the morning of departure, a... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 21, 2015

I would have given 4 stars except that there was a large cockroach in the room one night and there was no wifi (the hotel might list that they offer wifi, but the wifi didn't reach to our room, which was in the center of the complex). Besides that it was as expected for the price (the breakfast actually exceeded... More 

Was this review helpful? Yes 1

Travelers are raving about these Sumter hotels

Greenville, South Carolina
1 review
1 of 5 stars Reviewed May 5, 2015

It was my first and will be the last at Quality Inn in Sumter, SC. Wrong information given for check in time, had to wait almost 3 hrs for room to be ready . I wouldn't recommend it to anyone. The chair was broken, almost fell when I sat in it, thank goodNess the table was close by, the shower... More 

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Sumter, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 23, 2014 via mobile

Quality inn provides clean rooms, the staff is friendly, and at a good price. They also provide breakfast, which was decent. Rooms were cleaned everyday and we never had to ask for anything. They provide laundry facilities, $1.50 each. Pet friendly,$35 non-refundable fee for each night. Pool was closed for season.

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Charleston, South Carolina
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 3, 2014

Though not a 5-star hotel, the service and cleanliness were very good! The manager had a personal welcome card with her business card and a pack of peanut ( good gesture). The hotel was clean and they had a nice hot breakfast selection. Plan on staying here again the next time we visit Sumter.

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Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 11, 2014

the staff was great and very helpful. perfect place to get together for business or pleasure. most quality inns are a pretty good value. going to Elpaso next April and we are looking at quality inns for our stay.

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Katie R, Manager at Quality Inn, responded to this review

Dear travelingbuddy034, Thank you for taking the time to share your feedback with other travelers. We truly appreciate you taking the time! We are so pleased to hear that you enjoyed your stay, and we hope to welcome you back next time you are in Sumter, South Carolina! Until then, take care! Yours in hospitality, Katie Register Sales Manager More 

Copperas Cove, Texas
Level Contributor
69 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed October 10, 2014

Age is showing at this Quality Inn. The outside doors need to be painted as well as stairwells need to be freshened up. Things are just a little less up to date electronics wise and they do NOT have a secure internet connection which is NOT good. This is our second stay here this year (we stayed in May) and... More 

Was this review helpful? Yes 1
Mayodan, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 6, 2014

The hotel was a little older but was clean, free of bugs, and smelled really nice in the room. Ashley checked us in and was very nice along with all the people we encountered throughout our stay. The breakfast was good and each day the hostesses were very nice and accommodating.

Was this review helpful? Yes 1
Jacksonville Beach, Florida
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed August 1, 2014

I recently stayed at this hotel (07/22/14 > 07/24/14). It was a TREMENDOUS improvement from the hotel I WAS staying at. I travel on business quite a bit. The front desk personnel were friendly. Upon entering my room, I was pleasantly surprised by the "Swan" towels. The grounds were lovely. Although I personally did not utilize the pool or the... More 

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Valdosta, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 30, 2014

My Family and I stayed at the QI In Sumter, SC. The Lobby was pleasant,however once we entered the room the nightmare began!, The smell of the room, and under the bed, close to the bathroom, there were underwear (NOT MINE)! We slept in the room that night, we asked to move because of ANTS in the bed and on... More 

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Was this review helpful? Yes 1
Katie R, Manager at Quality Inn, responded to this review

Dear PAdams15, I truly regret to hear of the issues you experienced during your stay with us. We strive for 100% guest satisfaction and cleanliness is a top priority. I have spoken with the Accommodations manager to ensure that the housekeepers are checking all proper places while cleaning. Also, the ant issue was an isolated incidence and we have since... More 

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32 photos of this hotel

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Hotel & grounds (10)
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