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Quality Inn

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2390 Broad Street, Sumter, SC 29150 (Formerly Fairfield Inn Sumter)
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Quality Inn
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Ranked #10 of 18 Hotels in Sumter
A recent review
5 of 5 stars Reviewed December 23, 2014
Michelle P Sumter, South Carolina
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41 reviews from our community

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    5
    15
    9
    11
    1
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12
5
3
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sumter, South Carolina
2 reviews
5 of 5 stars Reviewed December 23, 2014 via mobile

Quality inn provides clean rooms, the staff is friendly, and at a good price. They also provide breakfast, which was decent. Rooms were cleaned everyday and we never had to ask for anything. They provide laundry facilities, $1.50 each. Pet friendly,$35 non-refundable fee for each night. Pool was closed for season.

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Charleston, South Carolina
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 3, 2014

Though not a 5-star hotel, the service and cleanliness were very good! The manager had a personal welcome card with her business card and a pack of peanut ( good gesture). The hotel was clean and they had a nice hot breakfast selection. Plan on staying here again the next time we visit Sumter.

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Contributor
16 reviews 16 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 11, 2014

the staff was great and very helpful. perfect place to get together for business or pleasure. most quality inns are a pretty good value. going to Elpaso next April and we are looking at quality inns for our stay.

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Katie R, Manager at Quality Inn, responded to this review

Dear travelingbuddy034, Thank you for taking the time to share your feedback with other travelers. We truly appreciate you taking the time! We are so pleased to hear that you enjoyed your stay, and we hope to welcome you back next time you are in Sumter, South Carolina! Until then, take care! Yours in hospitality, Katie Register Sales Manager More 

Copperas Cove, Texas
Top Contributor
66 reviews 66 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed October 10, 2014

Age is showing at this Quality Inn. The outside doors need to be painted as well as stairwells need to be freshened up. Things are just a little less up to date electronics wise and they do NOT have a secure internet connection which is NOT good. This is our second stay here this year (we stayed in May) and... More 

Was this review helpful? Yes 1
Mayodan, North Carolina
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 6, 2014

The hotel was a little older but was clean, free of bugs, and smelled really nice in the room. Ashley checked us in and was very nice along with all the people we encountered throughout our stay. The breakfast was good and each day the hostesses were very nice and accommodating.

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Jacksonville Beach, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed August 1, 2014

I recently stayed at this hotel (07/22/14 > 07/24/14). It was a TREMENDOUS improvement from the hotel I WAS staying at. I travel on business quite a bit. The front desk personnel were friendly. Upon entering my room, I was pleasantly surprised by the "Swan" towels. The grounds were lovely. Although I personally did not utilize the pool or the... More 

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Valdosta, Georgia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 30, 2014

My Family and I stayed at the QI In Sumter, SC. The Lobby was pleasant,however once we entered the room the nightmare began!, The smell of the room, and under the bed, close to the bathroom, there were underwear (NOT MINE)! We slept in the room that night, we asked to move because of ANTS in the bed and on... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Katie R, Manager at Quality Inn, responded to this review

Dear PAdams15, I truly regret to hear of the issues you experienced during your stay with us. We strive for 100% guest satisfaction and cleanliness is a top priority. I have spoken with the Accommodations manager to ensure that the housekeepers are checking all proper places while cleaning. Also, the ant issue was an isolated incidence and we have since... More 

Contributor
16 reviews 16 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 25, 2014

The Quality inn in Sumter is one of the best Quality Inns . I always tried to avoid Quality inn before and was reluctant to try this one but it turns out to be a very clean friendly place with friendly front desk and decent breakfast menu. It has large clean rooms.

Review collected in partnership with this hotel

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Charlotte, North Carolina
Contributor
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 22, 2014

My family just hosted our family reunion here. The property is older and shows its age, but the breakfast made my stay worth it. If you like a traditional southern breakfast with grits, eggs, sausage and biscuits, etc. you will not be disappointed. I also enjoyed making my own waffles. The hotel is also pet friendly which is a huge... More 

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Katie R, Manager at Quality Inn, responded to this review

Dear 20PRLS, I hope all is well in Charlotte, NC! Thank you so much for the amazing compliments. I will make sure to pass them along to the staff for a job well done! Also, we are happy to hear that you enjoyed breakfast. It is definitely something to write home about. We hope to welcome you back next time... More 

1 review
4 of 5 stars Reviewed July 21, 2014

Stayed here almost a year. I will be back. Staff is always professional, curtious, and helpful. There is also a restaurant, and bar on the property. I suppose that is another review but it is connected. Lastly the rooms are clean and well maintained. If I had any advice, it would be to update the electronics in the rooms.

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