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All 16 Sumter hotels

Comfort Suites

2.5 of 5 Hotel   |   2500 Broad Street, Sumter, SC 29150-1851
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76%
Ranked #4 of 16 hotels in Sumter
A recent review
4 of 5 stars reviewed 3 weeks ago
Nikko345
  • Overview
  • Reviews (34)
  • Photos (9)
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34 people have reviewed this hotel

Traveler rating
    15
    9
    3
    4
    3
See reviews for
10
4
2
8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Very nice friendly staff… but Very overpriced. Very tired. Just disappointed that the anticipation of a Choice hotel standards are consistent, and prices to match didn't happen this time. Strange, actually uncomfortable, room configuration with the combination hot tub/bathtub/shower in the same room as the TV and sitting room is old fashioned That's okay…there are plenty of other choices.

Was this review helpful? Yes
Rea M, General Manager at Comfort Suites, responded to this review

I am sorry we fell short of meeting your every expectation. I do appreciate your comments and I also appreciate that this gives me the opportunity to share with ALL that we are in the process of a full room renovation. This will not change the layout of the room you stayed in but NEW and EXCITING changes are already... More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Easy parking and checkin. Rooms are clean and spacious. Plentiful breakfast with the ordinary items for continental type. Pool and hot tub are available around the clock and clean. Pleased with stay and would likely stay again if on a return trip to Sumter.

Was this review helpful? Yes
Austin, Texas
1 review
1 of 5 stars Reviewed May 8, 2014

The property was a disappointment. The clerk was rude to my aunt at check in and that was just the beginning. The room was not well cleaned and not like other Comfort Suites that I have perviously stayed in. Very old furniture. I just do not feel it was the best value for the price. They did have an indoor... More

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Rea M, General Manager at Comfort Suites, responded to this review

Kathy W....I would like to apologize to YOU!! Your score is very disturbing. I have very little (almost none) information to go on. Parts of your review, or should I say comments, do not provide me with enough details or particulars for me to research and make resolutions. My main objective would be to correct any situations that are in... More

Senior Contributor
23 reviews 23 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 15, 2014

I stayed here in a king suite for a soccer tournament with my son. There were lots of kids in the hotel but at night things were really quite! The indoor pool was big and the kids enjoyed it. The elevator went out as there was some issue with hydraulic fluid. The fire alarm went off a couple times which... More

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San Antonio, Texas
Contributor
16 reviews 16 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 11, 2014 via mobile

Stayed here for 4 nights for business. Had not stayed at a Comfort Suites before, and I was really surprised by the excellent customer service. I was stranded due to bad weather, and Angela found me a room in 4the hotel for an extra night. Great happy hr with wine, beer, and snacks. Decent breakfast, too! h

Was this review helpful? Yes 1
Chesapeake, Virginia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 23, 2014

The Staff was so very polite and courteous.From the time we arrived there, Angela at the front desk treated my wife and i very warmly .I want to personally thank and name :Gloria-Breakfast Hostess,Paula Jefferson Lilly Goodman...and last but surely not least is " Rea Maynard-General Manager....you run a class hotel.....GOOD JOB Ladies !!!!!!!! Hotel was clean,neat and room was... More

Was this review helpful? Yes 3
Rea M, General Manager at Comfort Suites, responded to this review

You are most kind and thank you for your kind words. Our entire staff enjoyed having you and your wife stay with us at the Comfort Suites in Sumter. It was actually a DELIGHT. We look forward to your next visit. More

Mount Laurel, New Jersey
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 4, 2014

It was unfortunate that we returned to Sumter for burying my husband's mom who passed on Christmas eve. Seriously, we come back yearly to this hotel for its friendliness like Gloria but misses Sherri and a few others whom I forget their names. The comforters has been recently switched and it is way more softer. Afternoon snacks like cookies or... More

Was this review helpful? Yes 3
Rea M, Manager at Comfort Suites, responded to this review

It is especially kind to hear from you with all you have had going on. We will continue to have your family in our thoughts after your loss. It is always "pleasant" for us to have special guest as you and your family on their return visits. We look forward to your next stay. HAPPY NEW YEAR! More

Avon, Ohio
Top Contributor
85 reviews 85 reviews
32 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed December 17, 2013

Stayed here while in the area for a short time. I don't see how this is the number 1 hotel in Sumter. It is okay at best. The rooms and facility are dated and need renovating. The lobby area is nice. The place was clean and the entire staff very capable and helpful. The breakfast was typical and good. The... More

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Spartanburg, South Carolina
Top Contributor
158 reviews 158 reviews
155 hotel reviews
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed November 9, 2013

Nice hotel, friendly staff, clean rooms, and welcoming food and drinks definitely a plus. Indoor pool is a great way to relax (prefer outdoor pool but can't have everything LOL). The fitness center on premises is somewhat limited; however, the fitness center at their sister property, the Sleep Inn, across the parking lot is also available. Would certainly stay here... More

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New Market, Maryland
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 20, 2013

Stopped on the way to Florida and were very pleased with the one night stay. Room was large and the great smell of popcorn wafted through the reception area. Breakfast was varied and quite satisfying. One problem was that we could hear footsteps in the room above us. While it did not bother our sleep, lighter sleepers might want the... More

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Bobbie O, General Manager at Comfort Suites, responded to this review

We would like to thank you for taking the time to share your comments. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Rea Maynard... More

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Additional Information about Comfort Suites

Address: 2500 Broad Street, Sumter, SC 29150-1851
Location: United States > South Carolina > Sumter
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
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Also Known As:
Comfort Hotel Sumter
Comfort Suites Sumter
Sumter Comfort Suites

9 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & grounds (2)
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Pool/beach area (1)
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Other (1)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Number of rooms
65

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