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All 15 Sumter hotels

Comfort Suites

2.5 of 5 Hotel   |   2500 Broad Street, Sumter, SC 29150-1851
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31 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
18 reviews 18 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here in a king suite for a soccer tournament with my son. There were lots of kids in the hotel but at night things were really quite! The indoor pool was big and the kids enjoyed it. The elevator went out as there was some issue with hydraulic fluid. The fire alarm went off a couple times which... More

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San Antonio, Texas
16 reviews 16 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 11, 2014 via mobile

Stayed here for 4 nights for business. Had not stayed at a Comfort Suites before, and I was really surprised by the excellent customer service. I was stranded due to bad weather, and Angela found me a room in 4the hotel for an extra night. Great happy hr with wine, beer, and snacks. Decent breakfast, too! h

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Chesapeake, Virginia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 23, 2014

The Staff was so very polite and courteous.From the time we arrived there, Angela at the front desk treated my wife and i very warmly .I want to personally thank and name :Gloria-Breakfast Hostess,Paula Jefferson Lilly Goodman...and last but surely not least is " Rea Maynard-General Manager....you run a class hotel.....GOOD JOB Ladies !!!!!!!! Hotel was clean,neat and room was... More

Was this review helpful? Yes 2
Rea M, General Manager at Comfort Suites, responded to this review

You are most kind and thank you for your kind words. Our entire staff enjoyed having you and your wife stay with us at the Comfort Suites in Sumter. It was actually a DELIGHT. We look forward to your next visit. More

Mount Laurel, New Jersey
20 reviews 20 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 4, 2014

It was unfortunate that we returned to Sumter for burying my husband's mom who passed on Christmas eve. Seriously, we come back yearly to this hotel for its friendliness like Gloria but misses Sherri and a few others whom I forget their names. The comforters has been recently switched and it is way more softer. Afternoon snacks like cookies or... More

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Rea M, Manager at Comfort Suites, responded to this review

It is especially kind to hear from you with all you have had going on. We will continue to have your family in our thoughts after your loss. It is always "pleasant" for us to have special guest as you and your family on their return visits. We look forward to your next stay. HAPPY NEW YEAR! More

Avon, Ohio
Top Contributor
75 reviews 75 reviews
28 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 17, 2013

Stayed here while in the area for a short time. I don't see how this is the number 1 hotel in Sumter. It is okay at best. The rooms and facility are dated and need renovating. The lobby area is nice. The place was clean and the entire staff very capable and helpful. The breakfast was typical and good. The... More

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Spartanburg, South Carolina
Top Contributor
161 reviews 161 reviews
158 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed November 9, 2013

Nice hotel, friendly staff, clean rooms, and welcoming food and drinks definitely a plus. Indoor pool is a great way to relax (prefer outdoor pool but can't have everything LOL). The fitness center on premises is somewhat limited; however, the fitness center at their sister property, the Sleep Inn, across the parking lot is also available. Would certainly stay here... More

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New Market, Maryland
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 20, 2013

Stopped on the way to Florida and were very pleased with the one night stay. Room was large and the great smell of popcorn wafted through the reception area. Breakfast was varied and quite satisfying. One problem was that we could hear footsteps in the room above us. While it did not bother our sleep, lighter sleepers might want the... More

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Bobbie O, General Manager at Comfort Suites, responded to this review

We would like to thank you for taking the time to share your comments. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Rea Maynard... More

Greenville, SC
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed October 7, 2013

This hotel is located situated on the main hwy coming into Sumter from Columbia. Rooms are comfortable, they have a managers reception in evening with snacks, beer, wine and soft drinks. Hotel within quick walking distance to Longhorn, chiis, Applebee's and outback.

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Bobbie O, Manager at Comfort Suites, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing... More

Senior Contributor
48 reviews 48 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed October 3, 2013

After a long day of travel it's nice to arrive at a hotel and be greeted like they are glad you are there. Don't have a single issue, staff were all friendly, room was clean and tidy and the hotel is right on the road so easy in and easy out. About 2 hours to Charleston made this a great... More

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Bobbie O, Manager at Comfort Suites, responded to this review

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. We look forward to your next stay! Sincerely, Rea Maynard General Manager More

Wilmington, North Carolina
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 12, 2013

Everything was clean, staff was friendly and very helpful. This was an overnight shopping trip with friends and family. Our stay was short but enjoyable. I would stay here again if I were in the area. Used trip advisor when deciding on a hotel for this area. Everyone was happy with this Comfort Suites. Full breakfast included, many restaurants close... More

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Additional Information about Comfort Suites

Also Known As:
Comfort Hotel Sumter
Comfort Hotel
Comfort Suites Sumter
Sumter Comfort Suites
Address: 2500 Broad Street, Sumter, SC 29150-1851
Location: United States > South Carolina > Sumter
Business Center with Internet Access Free Breakfast Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 15 hotels in Sumter
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
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