1st - The rooms were not ready to check in by 3, closer to 4pm. 2nd - when needing a luggage cart, there was not one to be found...well there was one behind the counter, for over an hour with someone's stuff on it...I was informed, there was another one floating around somewhere in the hotel...The proper thing to do,... More

Conveniently located to Air Force Base, mall and major highways. Starting with the reservations, the check-in, the sparkling pool, the breakfast and the housekeeping ladies, I could not have asked for a lovelier stay. I have been to the Country Inn twice and will return again with my friends next time. THANK YOU EVERYONE!

I had made reservations in advance and set price. When I arrived the front desk attendent informed me that the manager/owner of hotel would not honor price because of it being on the weekend. Very rude!! This hotel has done this to me more than once and I guess I should have learned. Way too noisy...room condition is average at... More

Hotel was booked by on line travel agency. Room was booked for four nights, and pre-paid. If it had not been for that we would have checked out once we got to the room and found out they cannot de-feather the bed. Hotel cannot accommodate individuals allergic to feather pillows. Had to go by some pillows. On the first nite... More

Our stay at Holiday Inn was very comfortable. Here is what we liked Breakfast spread was good and had vegetarian varieties Rooms are clean and quite comfortable Staff is helpful and courteous MRT trains are not in walking distance though Bus stops are conveniently located Complimentary Shuttle to Orchard Road is useful.

I Stayed several times at this place and always had a very good experience. Great service and clean rooms.I am glad that I found a good hotel after having bad experiences at other hotels across the street. Staff at this hotel is very good and courteous.

As I look at other reviews it is very ironic that a hotel would get horrible reviews during the same weekend from two different customers. First off the customer service sucks. It took me 35 min to check (already had reservations). There was only one person in front of me. Room was ok however the carpet was stained. There was... More

Some how our reservation was messed up. We did not get the 2 room suite that we reserved and paid for. The desk attempted to find us a suite, but they were all booked. She said only the GM could handle the rate difference, and that we could call him on Tuesday when he came in, this is 6 days... More

I was traveling in Sumter on business and got booked here at the Country Inn. Usually these are decent hotels with good breakfasts. Overall, I'd say the hotel is average for this part of the country, but there were several things over the course of my stay that resulted in the poor rating I gave. First, the hotel itself is... More