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Country Inn & Suites By Carlson, Sumter, SC

2.5 of 5
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2491 Broad Street, Sumter, SC 29150
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Country Inn & Suites By Carlson, Sumter, SC
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Ranked #7 of 18 Hotels in Sumter
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86 Reviews from our TripAdvisor Community

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Traveler rating
    27
    23
    16
    7
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35
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27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (86)
  • Mar-May only
    (23)
  • Jun-Aug only
    (26)
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    (15)
All months
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel is in a good location, and convenient to restaurants & shopping. The lobby and breakfast areas were nice. The rooms were nice, look to have recently been painted. The beds were extremely comfortable. My only issues were the parking situation and the breakfast. This hotel has ONE entrance. You can exit through side doors, but you cannot re-enter.... More 

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Paducah, Kentucky
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very well-kept, clean and spacious room. Had no problem with noise problem as posted by bakeme. The paved parking area out front was small but plenty of parking in the back but no back entry into building and the end entries were locked at night so needed to walk around front. As mentioned there was the large unpaved lot out... More 

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Columbia, South Carolina
Level Contributor
3 reviews
5 of 5 stars Reviewed May 27, 2015

The property was clean, neat, and provided easy access from and egress to the highway. The staff was professional, courteous, area knowledgeable and friendly. The room was nicely appointed, clean and neat.

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Fort Myers, Florida
Level Contributor
173 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed April 23, 2015

The staff made this a very pleasant 4 day stay. Everyone had a smile, and were quick to help answer questions and supply directions. Our room was clean and comfortable, and the included breakfast was adequate. The location was good which made getting around very easy. Amenities include an indoor pool and fitness area. My only complaint would be the... More 

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Columbia, South Carolina
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
2 of 5 stars Reviewed April 13, 2015

My husband and I stayed here the night of February 2nd and I must say that it was not what I expected. The hotel was clean and was the standard Country Inns & Suites, but the walls seemed much thinner than I remembered. I could hear the t.v. in the next room all night long in addition to doors slamming... More 

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Alice C, General Manager at Country Inn & Suites By Carlson, Sumter, SC, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. (Bakeme). We hope for another opportunity to exceed your expectations. Please reach out to any of our employees directly should you have any concerns during... More 

1 review
2 of 5 stars Reviewed March 2, 2015

Stayed a night at this past weekend to attend my nephews birthday party. Checked in around noon and were told our room was ready, went up to the room to find out it wasn't. The woman cleaning the room was great though and apologized for the mis-communication. No worries, we simply put our luggage back into the car trunk and... More 

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Alice C, General Manager at Country Inn & Suites By Carlson, Sumter, SC, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. To discuss your stay further, please contact the hotel directly, and ask... More 

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