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Holiday Inn Express Charleston-Summerville

2.5 of 5 120 Holiday Inn Drive, I-26 Exit 199A, Summerville, SC 29483
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Holiday Inn Express Charleston-Summerville
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Holiday Inn Express Charleston-Summerville
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82 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Summerville, South Carolina
1 review
5 of 5 stars Reviewed November 10, 2014

The staff at this hotel really pays attention to the needs of their guest. They go the extra mile in everything they do, from having sweet tea waiting in the lobby at check in to walking around and talking to guest during breakfast.

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Meaford, Canada
Top Contributor
50 reviews 50 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 8, 2014

We thoroughly enjoyed our stay here. The pool is beautiful. The breakfast area is well laid out. The breakfast itself could have been better. They only had Earl Grey tea .. No regular orange pekoe tea. The ready made omelette would have been better plain but it was filled with some sort of pretend melted cheese.

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Milford, mi
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 28, 2014

We stayed for 5 days. Every morning the employees (with what looked like the supervisor) smoked outside the doors. Secondly I left my favorite bathing suit. We called 1 hr after we left (we live 12hrs away) and they claimed they found it and promised to mail it. I was so excited. 2 weeks later, no bathing suit. I called... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Charleston-Summerville, responded to this review

Dear missholly24, We sincerely appreciate you taking the time to let us know about your recent experience at our hotel. It is regrettable you were not satisfied with the service you received. We would like to address this further and have sent you a private message. Sincerely, Karen C Case Manager IHGCare More 

Atlanta, Georgia
2 reviews
1 of 5 stars Reviewed August 1, 2014

The room was booked on Hotels.com for a double room. Upon arrival we got a king bed. When asked at the front desk they said they could accomodate us in a double room, but it was on the smoking floor. The rooms are beyond date and the coffemaker was dirty, which is in the bathroom? Then, to my shock there... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Charleston-Summerville, responded to this review

Dear Ashlee B, Thank you very much for your recent stay with us. We are deeply sorry we fell below your expectations. Our hotel is very proud of its level of service and quality of its product and for this reason your comments are very troubling and will certainly be looked into. Unfortunately, your account settings do not allow us... More 

Senior Contributor
21 reviews 21 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 12, 2014 via mobile

This is my third stay at this motel. My wife and I had a very pleasing experience here. The staff is always very friendly and helpful. Our room was clean and the bed was excellent! The carpet in the hallways could use a little shampooing. The breakfast was very good. I would stay here again!

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Winston Salem, North Carolina
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 29, 2014

I'm hoping this was just a comedy of errors instead of just a bad location. First, after making the reservation directly with the hotel and getting an email confirmation, upon my arrival I found my reservation had been inexplicably cancelled, which no one could explain. I had to take a smoking room (I don't smoke) or go looking for substitute... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Charleston-Summerville, responded to this review

Dear michael t T, Thank you for taking the time to provide feedback on your stay. It is unfortunate reservation issues prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in... More 

West Columbia, South Carolina
3 reviews 3 reviews
5 of 5 stars Reviewed April 24, 2014 via mobile

We had a lot of family come down from New York and this hotel accommodated us perfectly. I have never been to such a friendly hotel in all our travel, and we travel at least 4 times a year. Very friendly staff and appeared to be very genuine. Rooms were very clean and spacious. Outdoor pool very clean. We will... More 

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Bowie, Maryland
Top Contributor
217 reviews 217 reviews
70 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed April 22, 2014

Stayed for one night on points during a rainy Easter weekend, and loved pretty much everything about my stay. Tawney at the front desk was a cutie, and gave me not only an update for being Platinum, but also a late checkout (2pm). The later check out was huge for me, as it allowed me to run my errands the... More 

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South Pole
Senior Contributor
38 reviews 38 reviews
31 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 20, 2014

Stayed at the hotel for 3 nights near the end of March. The hotel itself was fairly average for the cost. The location is convenient to I-26, and to Summerville, but feels a little less safe than might be desired. The breakfast seemed reasonable to me for a Holiday Inn Express (basics plus waffles). For those who want a big... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Charleston-Summerville, responded to this review

Dear ReluctantTraveler31, Thank you for your recent stay and leaving us feedback. It is good to know you like our clean roomn and staff service. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. However, I apologize if you found some aspects of our hotel less than satisfactory. We take all reviews positive... More 

Scottsdale, Arizona
17 reviews 17 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 13, 2014

Stayed here 3 nights in early April. The hotel and town was very crowded due to a flower show that weekend. It's located in a great area, close to everything in town. I haven't stayed in a holiday Inn in years and this one was a lot better than I expected. The staff was very friendly and helpful, the room... More 

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Additional Information about Holiday Inn Express Charleston-Summerville

Address: 120 Holiday Inn Drive, I-26 Exit 199A, Summerville, SC 29483
Phone Number:
Location: United States > South Carolina > Summerville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Charleston-Summerville 2.5*
Number of rooms: 123
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Also Known As:
Holiday Inn Express Charleston-Summerville Hotel Summerville
Holiday Inn Summerville
Holiday Inn Express Summerville
Summerville Holiday Inn

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