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All 7 Summerville hotels

Holiday Inn Express Charleston-Summerville

2.5 of 5 Hotel   |   120 Holiday Inn Drive, I-26 Exit 199A, Summerville, SC 29483
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Holiday Inn Express Charleston-Summerville
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54%
Ranked #2 of 7 hotels in Summerville
A recent review
4 of 5 stars reviewed 2 weeks ago
Larje
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80 people have reviewed this hotel

Traveler rating
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30
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This is my third stay at this motel. My wife and I had a very pleasing experience here. The staff is always very friendly and helpful. Our room was clean and the bed was excellent! The carpet in the hallways could use a little shampooing. The breakfast was very good. I would stay here again!

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Winston Salem, North Carolina
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

I'm hoping this was just a comedy of errors instead of just a bad location. First, after making the reservation directly with the hotel and getting an email confirmation, upon my arrival I found my reservation had been inexplicably cancelled, which no one could explain. I had to take a smoking room (I don't smoke) or go looking for substitute... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Charleston-Summerville, responded to this review

Dear michael t T, Thank you for taking the time to provide feedback on your stay. It is unfortunate reservation issues prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in... More

1 review
1 of 5 stars Reviewed June 12, 2014 via mobile

I was staying for business with my wife. We had to leave because every day clothes of my wife went missing. And I often saw the staff outside looking for drugs from the hotel next door. Management were unhelpful and disrespectful.

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IHGCare, Guest Relations Manager at Holiday Inn Express Charleston-Summerville, responded to this review

Dear Nate L, Thank you for taking the time to to write a review. I am very disappointed to hear about your experience on your recent stay. I have sent you a private message to obtain additional information and be of further assistance. We hope to hear from you soon. Kind Regards, Tracy V. Case Manager IHGCare More

West Columbia, South Carolina
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed April 24, 2014 via mobile

We had a lot of family come down from New York and this hotel accommodated us perfectly. I have never been to such a friendly hotel in all our travel, and we travel at least 4 times a year. Very friendly staff and appeared to be very genuine. Rooms were very clean and spacious. Outdoor pool very clean. We will... More

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Bowie, Maryland
Top Contributor
200 reviews 200 reviews
69 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed April 22, 2014

Stayed for one night on points during a rainy Easter weekend, and loved pretty much everything about my stay. Tawney at the front desk was a cutie, and gave me not only an update for being Platinum, but also a late checkout (2pm). The later check out was huge for me, as it allowed me to run my errands the... More

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South Pole
Senior Contributor
35 reviews 35 reviews
28 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 20, 2014

Stayed at the hotel for 3 nights near the end of March. The hotel itself was fairly average for the cost. The location is convenient to I-26, and to Summerville, but feels a little less safe than might be desired. The breakfast seemed reasonable to me for a Holiday Inn Express (basics plus waffles). For those who want a big... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Charleston-Summerville, responded to this review

Dear ReluctantTraveler31, Thank you for your recent stay and leaving us feedback. It is good to know you like our clean roomn and staff service. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. However, I apologize if you found some aspects of our hotel less than satisfactory. We take all reviews positive... More

Scottsdale, Arizona
Contributor
15 reviews 15 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 13, 2014

Stayed here 3 nights in early April. The hotel and town was very crowded due to a flower show that weekend. It's located in a great area, close to everything in town. I haven't stayed in a holiday Inn in years and this one was a lot better than I expected. The staff was very friendly and helpful, the room... More

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Middletown, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 9, 2014

We've stayed here three times and every time the staff was a pleasure. The rooms really are just average. Could have used a more deep cleaning though. Bed wasn't anything spectacular, kind of hard. Breakfast was NOT good. Definitely want to go out for breakfast. It's not a terrible place, just average. You expect more from a Holiday Inn Express.... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Charleston-Summerville, responded to this review

Dear Kirsten J, We appreciate you taking the time to review our hotel and your kind words regrading our staff. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. I am sorry our hotel did not live up to your expectations and regret you were not satisfied... More

Contributor
15 reviews 15 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed March 27, 2014

Spent 10 days at the Holiday Inn & Suites in Summerville, SC in January. Great location away from heavy Charleston traffic. Hotel lobby area large and nicely decorated, room was quiet, comfortable and clean, breakfast plentiful with plenty of seating. Front desk and housekeeping staff were always helpful and friendly. Would definitely stay here again.

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Kansas City, Missouri
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 21, 2014

Stayed here for a week last April. We travel with two dogs which were welcome...nominal charge extra. Our son and daughter-in-law live nearby. Pro: Location (for us), highway access, shopping options, restaurants, travel distance to Charleston tourist's options, breakfast, price. Con: Rooms a little rough for Holiday Inn Express but that may just be the designated pet rooms. It appears... More

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Additional Information about Holiday Inn Express Charleston-Summerville

Address: 120 Holiday Inn Drive, I-26 Exit 199A, Summerville, SC 29483
Phone Number:
Location: United States > South Carolina > Summerville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Charleston-Summerville 2.5*
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Also Known As:
Holiday Inn Express Charleston-Summerville Hotel Summerville
Holiday Inn Summerville
Holiday Inn Express Summerville
Summerville Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to Charleston-Summerville, South Carolina...fondly known as 'The Flower Town in the Pines.' This historic village combines sophisticated shopping as well as charming and eclectic restaurants with a kind of hometown hospitality you thought had disappeared forever. The Holiday Inn Express Hotel Charleston-Summerville is conveniently located off Interstate 26 and Highway 17-A at exit 199A, with accessibility to Historic Charleston, plantations, golf courses, local beaches and other attractions. The Holiday Inn Express Hotel Charleston-Summerville is located 12 miles from the Charleston International Airport. Our hotel features 123 guest rooms that feature microwaves/refrigerators meeting the need of the corporate, group and leisure traveler. A brand new exercise room is on site and the hotel is equipped with free wireless high-speed Internet in every guest room. A pet friendly hotel, the Holiday Inn Express Hotel Charleston-Summerville welcomes all furry friends. Please review our pet policy when checking in. The hotel has facilities that are accommodating up to 200 persons, our staff specializes in meetings, weddings, reunions or any special event you may have. This great town of ours will soon become one of your favorite places to visit and the Holiday Inn Express Hotel Charleston-Summerville gladly welcomes you. ... more   less 
Number of rooms
143

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