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Holiday Inn Express Charleston-Summerville

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120 Holiday Inn Drive, I-26 Exit 199A, Summerville, SC 29483
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Holiday Inn Express Charleston-Summerville
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Holiday Inn Express Charleston-Summerville
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97 reviews from our community

Traveler rating
    21
    35
    20
    9
    12
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37
23
7
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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maryland
Top Contributor
121 reviews 121 reviews
25 hotel reviews
86 helpful votes 86 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I gave this hotel 2 stars only because the staff are really nice. They were all very polite and I appreciate that very much. My first issue, which isn't really anyone's fault is that they are remodeling the hotel and it's rough. Hall carpets are half ripped up, filthy hard floors, etc. It makes for a very unpleasant visit, no... More 

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2 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 4 nights last month, wasn't expecting anything luxurious or too fancy but we were very pleasantly surprised, we were on the 2nd floor. They are renovating so sometimes it got a little noisy. We had our dog staying with us and the staff loved her. We had a small problem with the room keycard not working... More 

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Hilton Head, South Carolina
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here to attend a wedding rehearsal dinner. The motel is dated, but being renovated. Not sure how that is working. The inside walls are a boring, institutional, gray. Whoever is doing the caulking along the base-boards either needs to drink less, get more training, or see about glasses. Terrible job. The outside lobby/entrance has a sign welcoming "our furry... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Charleston-Summerville, responded to this review

Dear David T, Thank you for taking the time to review our property. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It seems that we were not able to execute an outstanding stay because of the flawed inside wall finish, room... More 

Ocean City, Maryland
1 review
2 of 5 stars Reviewed 2 weeks ago

This Hotel is listed as being under renovation, but painting over old beat-up walls and doors just makes them look clean, I would not call it a renovation. We were disappointed in the condition of the first floor room we were in, maybe the upper floors were better. The Vanity in the bath looked as if it will fall off... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Charleston-Summerville, responded to this review

Dear Clarkbar3, Thank you for staying with us and taking the time to express your thoughts and concerns. We're sorry for the inconvenience for the ongoing renovation and breakfast selections during your stay. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We look forward to welcoming... More 

Travelers are raving about these Summerville hotels

Jonesborough, Tennessee
Senior Contributor
40 reviews 40 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here one night while visiting Charleston. The manager went out of his way to make our stay pleasant. The hotel is right off the interstate which is very helpful. They are close to cracker barrel as well as other fast food places. The hotel was doing construction so we got a discount which is always nice. The drive... More 

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New York City, New York
Top Contributor
84 reviews 84 reviews
33 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is easy to get to - just off I-26. A 25 minute drive to King Street and the heart of Charleston. Be advised that the hotel is under construction, but did not really interfere with our 3 night stay. Trouble at check-in, room rate was not as quoted over the phone, but front desk clerk was able to... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Charleston-Summerville, responded to this review

Dear Phuzzy, Thank you for your recent stay with us and for reviewing our property. Our efforts are always to ensure our guests are satisfied and our hotel is maintained to be comfortable while you are with us. It is nice to read that the location of the property is well to your liking and cleanliness of the room up... More 

Martinsville, Virginia
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 19, 2015 via mobile

We stayed one night and even though they're doing renovations and the hotel was almost booked it was clean and quiet. The room was nice and the bed super comfortable. Didn't stay for breakfast so I can't rate that.

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Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 17, 2015

Staff is exceptional. Very professional and friendly. We are planning a wedding and our guests are staying here. They have been great to work with. We have been staying 1 or 2 weekends a month for the last few months. Hotel is being renovated and work is progressing well.

Was this review helpful? Yes 1
Summerville, South Carolina
Senior Contributor
22 reviews 22 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 9, 2015

Clerk was very nice and let us know that there was construction going on as they are renovating the entire hotel. Room was nice and clean, bed was comfortable too. Breakfast in the morning was very good, plenty of hot food choices including scrambled eggs, sausage, sausage gravy and pancakes.

Was this review helpful? Yes 1
Mooresville, North Carolina
Top Contributor
158 reviews 158 reviews
22 hotel reviews
579 helpful votes 579 helpful votes
2 of 5 stars Reviewed March 28, 2015

I came here for work on Thursday night. It was only a one night stay which was a good thing. There are really only a handful of things that I expect hotels to be able to do and frankly they missed the mark across the board. I do have to give them credit for being very nice when I checked... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Charleston-Summerville, responded to this review

Dear SteveMatthewP, Thank you very much for taking the time to share your comments online. Please accept our sincere apologies for falling short of your expectations on some aspects of your stay. Rest assured that these issues will be looked into. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the... More 

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