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Holiday Inn Express Charleston-Summerville

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120 Holiday Inn Drive, I-26 Exit 199A, Summerville, SC 29483
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Holiday Inn Express Charleston-Summerville
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Holiday Inn Express Charleston-Summerville
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101 Reviews from our TripAdvisor Community

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Traveler rating
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    36
    21
    10
    12
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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San Juan, Puerto Rico
Level Contributor
152 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Staff was friendly at check in. Clean property. Had a full house due to reunion and little leaguers. Rooms were clean and adequate with fridges and usual amenities. Morning breakfast had more of the usual cheese omelet with ham, pancakes, cereal, yogurts. ... Would stay here again. However, be aware the property is a good 35 minutes away from Charleston,... More 

Was this review helpful? Yes 1
Lexington, South Carolina
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have stayed in this hotel several time, all out of necessity because of its location and the fact that all of the other hotels near it are even worse. (And I mean REALLY, scary bad.) Wifi speed sucks. There is the promise of remodeling according to a display in the lobby. I THINK the 5th floor has been remodeled.... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Charleston-Summerville, responded to this review

Dear Kim R, Thank you very much for sharing your experience with us. We are glad to know that you found our location to be convenient for your business needs. However, we would like to apologize if the condition of our hotel and our WiFi was not able to meet your expectations. Rest assured that your comments will be forwarded... More 

Chesapeake, Virginia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Old hotel, definitely showing its age. Cracked paint, cramped restrooms, smells coming from the icemaker, stained patio furniture at the pool, snags and rips on the bedding. The only saving grace was the morning breakfast; fast, hot and clean. We can get a nice hot breakfast anywhere tho; this place is not worth staying at. Keep looking for a hotel... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Charleston-Summerville, responded to this review

Dear ceabrm, Thank you so much for your review of our hotel. I am delighted to read that you liked the quality of breakfast items. Our hotel is very proud of its level of service, cleanliness and quality of product. I am sorry to hear that there some areas that the overall maintenance of the facility did not meet your... More 

Travelers are raving about these Summerville hotels

Moncks Corner, South Carolina
Level Contributor
6 reviews
5 of 5 stars Reviewed May 26, 2015

The hotel is clean and the price is reasonable. It is close to many restaurants and would recommend IHop and Cracker Barrel for breakfast and the Carolina Ale House for Dinner and beers. Staff was nice. We stayed at the Hampton Inn across the street once and it nowhere as nice as this one. We stayed here 3 times while... More 

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maryland
Level Contributor
121 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
2 of 5 stars Reviewed May 11, 2015

I gave this hotel 2 stars only because the staff are really nice. They were all very polite and I appreciate that very much. My first issue, which isn't really anyone's fault is that they are remodeling the hotel and it's rough. Hall carpets are half ripped up, filthy hard floors, etc. It makes for a very unpleasant visit, no... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Charleston-Summerville, responded to this review

Dear marylanddweller, Thank you for taking the time to review our property. It is our pleasure to hear your compliments about the outstanding hotel staff. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It is truly regrettable that your stay was... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 10, 2015

We stayed here for 4 nights last month, wasn't expecting anything luxurious or too fancy but we were very pleasantly surprised, we were on the 2nd floor. They are renovating so sometimes it got a little noisy. We had our dog staying with us and the staff loved her. We had a small problem with the room keycard not working... More 

Was this review helpful? Yes 1
Hilton Head, South Carolina
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed May 6, 2015

Stayed here to attend a wedding rehearsal dinner. The motel is dated, but being renovated. Not sure how that is working. The inside walls are a boring, institutional, gray. Whoever is doing the caulking along the base-boards either needs to drink less, get more training, or see about glasses. Terrible job. The outside lobby/entrance has a sign welcoming "our furry... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Charleston-Summerville, responded to this review

Dear David T, Thank you for taking the time to review our property. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It seems that we were not able to execute an outstanding stay because of the flawed inside wall finish, room... More 

Ocean City, Maryland
1 review
2 of 5 stars Reviewed May 6, 2015

This Hotel is listed as being under renovation, but painting over old beat-up walls and doors just makes them look clean, I would not call it a renovation. We were disappointed in the condition of the first floor room we were in, maybe the upper floors were better. The Vanity in the bath looked as if it will fall off... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Charleston-Summerville, responded to this review

Dear Clarkbar3, Thank you for staying with us and taking the time to express your thoughts and concerns. We're sorry for the inconvenience for the ongoing renovation and breakfast selections during your stay. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We look forward to welcoming... More 

Jonesborough, Tennessee
Level Contributor
40 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 29, 2015

We stayed here one night while visiting Charleston. The manager went out of his way to make our stay pleasant. The hotel is right off the interstate which is very helpful. They are close to cracker barrel as well as other fast food places. The hotel was doing construction so we got a discount which is always nice. The drive... More 

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New York City, New York
Level Contributor
82 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed April 27, 2015

The hotel is easy to get to - just off I-26. A 25 minute drive to King Street and the heart of Charleston. Be advised that the hotel is under construction, but did not really interfere with our 3 night stay. Trouble at check-in, room rate was not as quoted over the phone, but front desk clerk was able to... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Charleston-Summerville, responded to this review

Dear Phuzzy, Thank you for your recent stay with us and for reviewing our property. Our efforts are always to ensure our guests are satisfied and our hotel is maintained to be comfortable while you are with us. It is nice to read that the location of the property is well to your liking and cleanliness of the room up... More 

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