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Holiday Inn Express Charleston-Summerville

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120 Holiday Inn Drive, I-26 Exit 199A, Summerville, SC 29483
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Holiday Inn Express Charleston-Summerville
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Holiday Inn Express Charleston-Summerville
Review This Hotel

88 reviews from our community

Traveler rating
    18
    33
    18
    7
    12
See reviews for
34
19
7
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Mooresville, North Carolina
Top Contributor
150 reviews 150 reviews
20 hotel reviews
543 helpful votes 543 helpful votes
2 of 5 stars Reviewed yesterday NEW

I came here for work on Thursday night. It was only a one night stay which was a good thing. There are really only a handful of things that I expect hotels to be able to do and frankly they missed the mark across the board. I do have to give them credit for being very nice when I checked... More 

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Orem, Utah
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 2 days ago NEW

I booked this room because it was much less than booking in Charleston. Glad I did! Summerville is a great suburb and great place to have base from. Staff friendly, breakfast OK (would like some good fresh fruit), room clean and nice size.

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Raleigh, NC
Contributor
20 reviews 20 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Our overnight stay here was a pleasure. Staff very accommodating, beautiful room, and pleasant environment. Parking lot was well lit and while there was lots of activity (local group meetings, bridal showers and the like) the place has very good vibes. We certainly would stay here again

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SC
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We were in Charleston or the Walk for Water event. Checking on the prices of the hotels near the event in Charleston, I was amazed at what they were asking for the night. Then we found this place, right off the interstate and was 25 minute ride into Charleston, but cannot beat the price. They signs to "excuse their construction"... More 

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newport, pa.
Contributor
18 reviews 18 reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

everything was great, located just off the highway, lots of restaurants choices close buy, there was a walmart across the street. room was nice smoking king with microwave and fridge, free wifi, hot breakfast was ok, coffee was good, cracker barrell is within walking distance for a good breakfast. would stay here again.

Was this review helpful? Yes 1
Saint Cloud, Minnesota
Contributor
17 reviews 17 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a wonderful place to stay. It was so clean and the staff were very friendly. The breakfast was very good. There is even two different pillows for each sides of the bed one soft and one firm. pretty cool.

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Summerville, South Carolina
1 review
5 of 5 stars Reviewed November 10, 2014

The staff at this hotel really pays attention to the needs of their guest. They go the extra mile in everything they do, from having sweet tea waiting in the lobby at check in to walking around and talking to guest during breakfast.

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Meaford, Canada
Top Contributor
54 reviews 54 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 8, 2014

We thoroughly enjoyed our stay here. The pool is beautiful. The breakfast area is well laid out. The breakfast itself could have been better. They only had Earl Grey tea .. No regular orange pekoe tea. The ready made omelette would have been better plain but it was filled with some sort of pretend melted cheese.

Was this review helpful? Yes 2
Milford, mi
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 28, 2014

We stayed for 5 days. Every morning the employees (with what looked like the supervisor) smoked outside the doors. Secondly I left my favorite bathing suit. We called 1 hr after we left (we live 12hrs away) and they claimed they found it and promised to mail it. I was so excited. 2 weeks later, no bathing suit. I called... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Charleston-Summerville, responded to this review

Dear missholly24, We sincerely appreciate you taking the time to let us know about your recent experience at our hotel. It is regrettable you were not satisfied with the service you received. We would like to address this further and have sent you a private message. Sincerely, Karen C Case Manager IHGCare More 

Atlanta, Georgia
2 reviews
1 of 5 stars Reviewed August 1, 2014

The room was booked on Hotels.com for a double room. Upon arrival we got a king bed. When asked at the front desk they said they could accomodate us in a double room, but it was on the smoking floor. The rooms are beyond date and the coffemaker was dirty, which is in the bathroom? Then, to my shock there... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Charleston-Summerville, responded to this review

Dear Ashlee B, Thank you very much for your recent stay with us. We are deeply sorry we fell below your expectations. Our hotel is very proud of its level of service and quality of its product and for this reason your comments are very troubling and will certainly be looked into. Unfortunately, your account settings do not allow us... More 

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