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Country Inn & Suites By Carlson, Summerville

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220 Holiday Drive, Summerville, SC 29483
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Country Inn & Suites By Carlson, Summerville
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230 Reviews from our TripAdvisor Community

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

The 3 star rating is only because we were pleased with this hotel in the past and the staff is here is always friendly and the breakfast is good. We stayed at this hotel two years ago when meeting in-laws nearby and were very happy with the staff, the room and the breakfast...so much so that we drove 60 miles... More 

Helpful?
Thank E2587EJgaryc
Myrtle Beach, South Carolina
1 review
5 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel overnight for a business trip in the area and I must say that I was very pleased. Clean, and very convenient to the interstate and the complimentary breakfast was a nice touch. The desk clerk that checked me in was very pleasant. I would recommend this hotel and I will definitely stay here again.

Helpful?
Thank DJ G
Hattie G, General Manager at Country Inn & Suites By Carlson, Summerville, responded to this review

Hello DJ G, We are so delighted to hear that you had such an enjoyable stay at our hotel. We strive to provide our guests with the best service. Thank you for taking time to let us know that we lived up to our goal. We hope we will have an opportunity to serve you again in the near future.... More 

Baltimore, Maryland
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel was way above my expectations. The staff was friendly and accommodating and the breakfast bar was great! The hotel was clean and well kept. The price was reasonable for what was offered. The location was awesome. There are restaurants and places to shop in walking distance. I will stay here every time I am in town!

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank ladyrok35
Hattie G, General Manager at Country Inn & Suites By Carlson, Summerville, responded to this review

Hello Ladyrok35, I want to thank you for taking the time to post your 5-star review of our hotel. Our goal is to make the Country Inn & Suites Summerville the hotel of choice for our guests while away from home. I will be sharing your comments with our entire hotel team and celebrating them for a job well done.... More 

Jonesboro, Georgia
Level Contributor
65 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

the carpets stained in the halls and in the room. we found the TV remote under the couch. Every single day of our 3 night stay our key card stopped working. the clerks just shrugged it off. I think there has been a management change and not for the better. There used to be very friendly and caring staff, now... More 

Helpful?
Thank CLINT29405
Hattie G, General Manager at Country Inn & Suites By Carlson, Summerville, responded to this review

Hello Clint29405, I am sorry to hear about your recent experience at our hotel. Although it is never pleasant to hear when a guest is not satisfied with his or her experience, we do need to be aware of these situations. Our goal is to make the Country Inn & Suites Summerville the hotel of choice for our guests while... More 

Greenville, South Carolina
2 reviews
5 of 5 stars Reviewed January 3, 2016

Recently spent 2 nights at this hotel and it was great. Staff was top of the line. They were warm, friendly and eager to help with whatever we needed. The hotel is going through renovations but that did not bother us. The hotel was clean and fresh smelling and the cookies were absolutely delicious.

Helpful?
Thank Shygal330
Hattie G, General Manager at Country Inn & Suites By Carlson, Summerville, responded to this review

Hello Shygal330, A big ole thank you for the 5-stars. We are glad to hear that you had such an enjoyable stay at our hotel. I will be sharing your comments with all of our team. We hope that we can be your hotel of choice on your next visit to our area. Glad that you enjoyed the cookies, they... More 

Laurens, South Carolina
1 review
5 of 5 stars Reviewed January 2, 2016

Great customer service! From the Desk Clerk Jeremy to Ms. Mary Whendom, one of the Housekeeping employees, I couldn't ask for any better service. Very hospitable! It's hard to find great people these days but this hotel will offer genuine guest genuine emplyees.

Helpful?
Thank djaeddr
Hattie G, General Manager at Country Inn & Suites By Carlson, Summerville, responded to this review

Hello djaeddr, A huge thank you for the 5-star review of our hotel that you left for others to see. We are just delighted to hear that you had such an enjoyable stay at our hotel. Our associates work hard each and every day to ensure that each of our guest has an enjoyable stay. Jeremy and Mary are two... More 

Charlotte, North Carolina
Level Contributor
76 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed December 31, 2015

Coming home over Christmas all the hotels along 95 were full, so we chose this hotel as it had availability due to the fact it was off the highway I imagine. It was so welcoming walking in to a fireplace and stockings, like someone's living room. Warm cookies on the counter, friendly service, a great room, clean and crisp. Books... More 

Helpful?
Thank CharlotteDayTripper
Hattie G, General Manager at Country Inn & Suites By Carlson, Summerville, responded to this review

A great big thank you for the 5-star review of our hotel that you left for others to see. We are just delighted to hear that you had such an enjoyable stay at our hotel. We hope that if your travels bring you into our area again you will choose our "living room". Again thank you for taking the time... More 

Leesburg, Florida
Level Contributor
3 reviews
3 of 5 stars Reviewed December 28, 2015

I did not get the room that was requested. Carpets in the hallways were very stained from pets. I will be trying a different hotel in the future. Breakfast was good every morning, coffee was wonderful.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Sue Peiffer B
Hattie G, General Manager at Country Inn & Suites By Carlson, Summerville, responded to this review

Hello Sue, Thank you for taking the time to share your experience. We are sad to hear that your stay with us fell below your expectations. Our goal is to provide all our guest with an enjoyable and memorable experience. I am very sorry to hear that we did not meet that goal for you. Our hotel is currently undergoing... More 

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