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All 7 Summerville hotels

Sleep Inn

2.0 of 5 Hotel   |   115 Holiday Drive, Summerville, SC 29483
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Ranked #7 of 7 Hotels in Summerville
A recent review
4 of 5 stars Reviewed April 24, 2014
JimP311 Menasha, Wisconsin, United States
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28 reviews from our community

Traveler rating
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    6
    8
    7
    4
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4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Harlem, Georgia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 18, 2014 via mobile

We never got our room cleaned! It was clean at check in but never got cleaned while we were there even after a requested cleaning. The location was good... the front desk help was sweet. We stayed here for a weekend getaway in Charleston.

Was this review helpful? Yes
gm_sc070, Front Office Manager at Sleep Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Contributor
11 reviews 11 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 28, 2014

We stayed at this motel when visiting the Charleston area. The hotel is situated in a very congested area. This does give you many places to eat and shop. There was a restaurant across the parking lot that was convenient and offered nice selections for dinner. We were traveling with a dog, and the charge per night was $10. The... More

Was this review helpful? Yes
gm_sc070, Guest Relations Manager at Sleep Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Menasha, Wisconsin, United States
Top Contributor
71 reviews 71 reviews
28 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 24, 2014

This was an one night stay which was recommended by a business acquaintance. It was 20 minutes from downtown Charleston and at less than half of the cost of downtown hotels. The rate was $80, taxes included for a Thursday night. The room was large, the flat screen TV worked well as did the wireless internet. My favorite part of... More

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gm_sc070, Manager at Sleep Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

Mableton, Georgia
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 15, 2014

Hotel rooms were hard to find in Summervile, so we were desperate for a place to stay. This is one of the dirtier hotels we've ever stayed in. The carpet throughout the hotel had obviously not been vacuumed in a while - all of the dirt, lint, paper, string, etc., were ground into the fibers. There was a wooden piece... More

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gm_sc070, Front Office Manager at Sleep Inn, responded to this review

I apologize that you didn't enjoy your stay with us. We are doing a major renovation over the summer. I do hope you will reconsider staying with us again so we might have an opportunity to provide you with the service and rooming all our guest expect and deserve More

Jasper, Alabama
Contributor
20 reviews 20 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 6, 2014

Rooms are way overpriced, in my opinion. I paid around $95 (with tax) for one night. The rooms have plenty of space, the beds are clean and comfortable, and they have a good variety of items on their breakfast. The desk clerk was very friendly and helpful. We had driven all night, from AL, to attend my niece's wedding, at... More

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gm_sc070, Manager at Sleep Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

Mexico City, Mexico
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed March 5, 2014

My wife and I stay at this hotel from this February only for one night (we plan to stay for more). We get to this property by recommendation of my wife relative. the thing I have to say is that I will never return here; our room was dirty, it smell like cheap disinfectant, old, bad maintained (it had stains... More

Was this review helpful? Yes 1
gm_sc070, Manager at Sleep Inn, responded to this review

On behalf of my team and myself I would like to apologize for failing to meet your expectations. We are in the process of renovating all rooms to provide a more enjoyable stay. I hope you will consider staying with us again so we might provide the service all our guests deserve. More

B'ham
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 11, 2013

Stayed there this week had a few rooms and our friends said the same thing. Don't stay here, we were trying to save money on a visit to Charleston, should have paid more for a cleaner room. Breakfast was ok, staff was friendly but no explanation why the rooms smelt. Go somewhere else

Was this review helpful? Yes
gm_sc070, Manager at Sleep Inn, responded to this review

I do wish you would have let us know you had a proble. We would have gladly taken care of it. More

Chicago, Illinois
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 25, 2013

We stayed here on our first night in town. The front desk clerk was very helpful, gave us a room and later walked down to the room to assist me with logging onto their internet access. The room was clean and the bed was comfortable. It was quiet. Some of the wallpaper in the room was peeling away in the... More

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gm_sc070, Manager at Sleep Inn, responded to this review

Thank you for your recent comment. We are glad you enjoyed your stay and hope to see you again soon. More

1 review
2 of 5 stars Reviewed August 23, 2013 via mobile

We came into town late and needed to stay a night before our cruise left. The lady at the front desk was very nice. We received our key and went to room 124 and when we opened the door it smelled of mildew. It was all over the ac the walls and bathroom. The carpet and bedding were damp and... More

Was this review helpful? Yes
gm_sc070, Manager at Sleep Inn, responded to this review

I am sorry you had a bad experience during your recent stay. We strive to provide our guests with a positive experience. Please accept my apology. More

Ohio
Top Contributor
55 reviews 55 reviews
13 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed August 2, 2013

I booked the Sleep Inn in Summerville for a one night pre-cruise stay. The location was perfect; right off the interstate with a shopping center, a Walmart and plenty of restaurants within a very short distance of the hotel (including Sticky Fingers, our favorite restaurant to visit when we're in South Carolina). The drive to Charleston and the cruise port... More

Was this review helpful? Yes
gm_sc070, Guest Relations Manager at Sleep Inn, responded to this review

We appreciate your comments and look forward to your staying with us again in the future. More

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Additional Information about Sleep Inn

Address: 115 Holiday Drive, Summerville, SC 29483
Phone Number:
Location: United States > South Carolina > Summerville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn 2*
Number of rooms: 66
Reservation Options:
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Also Known As:
Sleep Inn Summerville
Summerville Sleep Inn

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