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Sleep Inn

2.0 of 5
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115 Holiday Drive, Summerville, SC 29483
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Sleep Inn
Best prices for: 1 room 1 guest
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Ranked #6 of 8 Hotels in Summerville
A recent review
5 of 5 stars reviewed 3 days ago
Richard L
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31 reviews from our community

Traveler rating
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    9
    8
    4
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5
8
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7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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    (15)
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1 review
5 of 5 stars Reviewed 3 days ago NEW

We were very impressed with Stephanie at the front desk. She was not only professional, she was courteous and helpful. She actually remembered that we spoke to her on the phone the week before. Thanks Stephanie! !

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Hedgesville, West Virginia
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

Front desk staff was very nice, but it ended there. Older hotel , but that didn't bother me as much as the smell. Seemed like they were trying to cover up something. Carpets must have been sprayed to hide a smell, made it worst. Breakfast was terrible, keep driving, don't stop here.

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sc093, Manager at Sleep Inn, responded to this review

We appreciate all comments. I apologize for the problem you experienced during your stay. Anytime you have an issue during your stay please bring it to our attention immediately so we might have the opportunity to correct it. J. Price More 

Bemus Point, New York
Contributor
13 reviews 13 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 7, 2014 via mobile

We stayed for one night and would choose someplace else next time. On the good side, the building is located some distance from the main highway. The room was spruced up and clean. I liked the large walk in shower with upgraded shower head and dependable hot water. Also, they placed large full length mirrors in the room. Breakfast was... More 

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gm_sc070, General Manager at Sleep Inn, responded to this review

We appreciate your taking the time to comment on your recent stay. I do apologize for the noise problems you experienced during your stay. Please always feel free to contact the front desk staff if you have any issues during your stay and we will do everything we can to resolve the issue. J. Price Res. Mgr More 

Harlem, Georgia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed May 18, 2014

We never got our room cleaned! It was clean at check in but never got cleaned while we were there even after a requested cleaning. The location was good... the front desk help was sweet. We stayed here for a weekend getaway in Charleston.

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gm_sc070, Front Office Manager at Sleep Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Contributor
11 reviews 11 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 28, 2014

We stayed at this motel when visiting the Charleston area. The hotel is situated in a very congested area. This does give you many places to eat and shop. There was a restaurant across the parking lot that was convenient and offered nice selections for dinner. We were traveling with a dog, and the charge per night was $10. The... More 

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gm_sc070, Guest Relations Manager at Sleep Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Sturgis
Top Contributor
107 reviews 107 reviews
38 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed April 24, 2014

This was an one night stay which was recommended by a business acquaintance. It was 20 minutes from downtown Charleston and at less than half of the cost of downtown hotels. The rate was $80, taxes included for a Thursday night. The room was large, the flat screen TV worked well as did the wireless internet. My favorite part of... More 

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gm_sc070, Manager at Sleep Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Mableton, Georgia
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed April 15, 2014

Hotel rooms were hard to find in Summervile, so we were desperate for a place to stay. This is one of the dirtier hotels we've ever stayed in. The carpet throughout the hotel had obviously not been vacuumed in a while - all of the dirt, lint, paper, string, etc., were ground into the fibers. There was a wooden piece... More 

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gm_sc070, Front Office Manager at Sleep Inn, responded to this review

I apologize that you didn't enjoy your stay with us. We are doing a major renovation over the summer. I do hope you will reconsider staying with us again so we might have an opportunity to provide you with the service and rooming all our guest expect and deserve More 

Jasper, Alabama
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 6, 2014 via mobile

Rooms are way overpriced, in my opinion. I paid around $95 (with tax) for one night. The rooms have plenty of space, the beds are clean and comfortable, and they have a good variety of items on their breakfast. The desk clerk was very friendly and helpful. We had driven all night, from AL, to attend my niece's wedding, at... More 

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gm_sc070, Manager at Sleep Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Mexico City, Mexico
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed March 5, 2014

My wife and I stay at this hotel from this February only for one night (we plan to stay for more). We get to this property by recommendation of my wife relative. the thing I have to say is that I will never return here; our room was dirty, it smell like cheap disinfectant, old, bad maintained (it had stains... More 

Was this review helpful? Yes 1
gm_sc070, Manager at Sleep Inn, responded to this review

On behalf of my team and myself I would like to apologize for failing to meet your expectations. We are in the process of renovating all rooms to provide a more enjoyable stay. I hope you will consider staying with us again so we might provide the service all our guests deserve. More 

B'ham
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 11, 2013

Stayed there this week had a few rooms and our friends said the same thing. Don't stay here, we were trying to save money on a visit to Charleston, should have paid more for a cleaner room. Breakfast was ok, staff was friendly but no explanation why the rooms smelt. Go somewhere else

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gm_sc070, Manager at Sleep Inn, responded to this review

I do wish you would have let us know you had a proble. We would have gladly taken care of it. More 

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