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Hampton Inn & Suites Spartanburg-I-26-Westgate Mall

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801 Spartan Boulevard, Spartanburg, SC 29301
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Hampton Inn & Suites Spartanburg-I-26-Westgate Mall
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Hampton Inn & Suites Spartanburg-I-26-Westgate Mall
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227 reviews from our community

Traveler rating
    115
    72
    26
    7
    7
See reviews for
71
37
13
78
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (227)
  • Mar-May only
    (68)
  • Jun-Aug only
    (53)
  • Sep-Nov only
    (58)
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    (48)
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Middletown, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

This is a good place to stay. Staff was very freindly and helpful. Asked if there was anything they could do. We arrived late night 11PM and were leaving at 7AM. Room was excellent, clean and quiet. It appears to be new or redone recently but it was very nice. Breakfast was the normal Hampton type. Good value very clean... More 

Review collected in partnership with Hampton

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South Bend, United States
1 review
3 of 5 stars Reviewed 1 week ago NEW

Although the facility was very nice and in a great location, anyone requesting blocks of rooms for weddings or other events will have to constantly check with the facility to insure proper rates, number of rooms, etc. Not very helpful with the pre-booking.

Review collected in partnership with Hampton

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Wanatah, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very clean, quiet, comfortable and excellent breakfast. If you are traveling to this area, it is a great place for both family and business. Easy access to shopping, highway and many other locations. The staff is more than helpful with any needs you may have.

Review collected in partnership with Hampton

Was this review helpful? Yes
Barrett A, General Manager at Hampton Inn & Suites Spartanburg-I-26-Westgate Mall, responded to this review

Thank you so much for your recent stay at the Hampton Inn & Suites. I am pleased to see your stay was an enjoyable one. I hope we have the chance to have you with us again. Thank you for the nice review of the hotel and staff. More 

Charleston, S. C., United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Hotel was clean from first steps into the lobby, staff was polite and courteous, always available for any questions. Room was clean and well presented with all the needed necessities. Breakfast was superb and staff very friendly and helpful. Will stay again if needed in the area.

Review collected in partnership with Hampton

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Barrett A, General Manager at Hampton Inn & Suites Spartanburg-I-26-Westgate Mall, responded to this review

Thank you for your recent stay with the Hampton Inn & Suites. I am glad to hear you enjoyed your visit with us. We appreciate your nice comments about our hotel and staff. We hope to see you again, when in the Spartanburg area. More 

Atlanta, United States
1 review
4 of 5 stars Reviewed 1 week ago

This hotel was very nice and clean, the beds were soft. The staff were extremely nice. The one thing the AC thermostat was set to not go below a certain temp in the room. I get really hot at night so naturally I like it really cold. Happy Travels.

Review collected in partnership with Hampton

Was this review helpful? Yes
Barrett A, General Manager at Hampton Inn & Suites Spartanburg-I-26-Westgate Mall, responded to this review

Thank you for your recent stay at the Hampton Inn & Suites. I am sorry you had an issue with the thermostat. There must have been an error in the system because we don't control the setting. Always let the staff know of any issue so we can correct any issue, so your stay may be satisfactory for you. I... More 

Zionsville, Indiana
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a great place to stay on our way back from Hilton Head... it was right off the exit, was clean, and the breakfast was good. Although it was busy, it was still quiet. The room was clean. We would definitely stay here again when traveling in this area!

Was this review helpful? Yes
Barrett A, General Manager at Hampton Inn & Suites Spartanburg-I-26-Westgate Mall, responded to this review

Thank you for your recent stay with us. I am so glad to hear you enjoyed your stay. We appreciate the great review and we hope you can come back to see us soon. Thank you again. More 

West Columbia, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Staff friendly and accommodations average. Cleanliness was above average however the hold they put on your card is unnecessary and will not be released in time they state. I was told hold would be credited back to account in 24 hours... its been almost a week and its still not credited.

Review collected in partnership with Hampton

Was this review helpful? Yes
Barrett A, General Manager at Hampton Inn & Suites Spartanburg-I-26-Westgate Mall, responded to this review

Thank you for your recent stay with the Hampton Inn & Suites. I am sorry there was a misunderstanding about your credit card. It is our goal that all guests have a great stay from check in to check out. I am sorry you were told by the staff it would be credited with in 24hrs, because it does take... More 

Fort Wayne, Indiana
1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed the weekend in Spartanburg due to a loss in the family. The rooms were very nice and relaxing. This morning I went down for breakfast and was greeted by Michelle with a, "Good Morning and Happy Easter." We talked a little while about the reason for my stay, Michelle gave me a few words that really helped me... More 

Was this review helpful? Yes
Barrett A, General Manager at Hampton Inn & Suites Spartanburg-I-26-Westgate Mall, responded to this review

Thank you so much for your recent stay with the Hampton Inn Suites Westgate, Spartanburg. I am sorry for the reason you had to visit our hotel, but I am glad your stay was pleasant for you, during this time of loss. I am glad to hear Michelle was able to assist you and help make your day better. I... More 

Troy, Ohio
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were traveling from Ohio to Tybee Island, Georgia and spent the night at this Spartanburg, South Carolina Hampton Inn. It was a perfect stay. The staff was helpful and friendly, the rooms--in fact the whole hotel--has recently been renovated and is gorgeous. The food for breakfast was varied and tasty. I can't recommend this hotel highly enough.

Was this review helpful? Yes
Barrett A, General Manager at Hampton Inn & Suites Spartanburg-I-26-Westgate Mall, responded to this review

Thank you for your recent stay and for taking time to write a review of the hotel. I will pass along your kind words to the staff so they can hear how their hard work is paying off. We take pride in our Hampton and I am glad you and your family enjoyed staying here. I hope that we will... More 

Albuquerque, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The location of this Hampton is great, next to a mall, movie theater, lots of restaurants, easy access to interstate. Staff was very helpful. Unfortunately, housekeeping was slow and my room was not cleaned when I returned from my business day at 4:30 pm. Unacceptable.

Review collected in partnership with Hampton

Was this review helpful? Yes
Barrett A, General Manager at Hampton Inn & Suites Spartanburg-I-26-Westgate Mall, responded to this review

Thank you for taking time to rate our hotel. I am sorry your room was not cleaned in a timely manner. I will speak with our Director of Housekeeping to see what happened. I am glad everything else was acceptable for you. I hope you will stay with us again so we may earn your loyalty. Thank you for your... More 

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