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Quality Inn and Suites

2.5 of 5 160 Simuel Road, Spartanburg, SC 29303 (Formerly Fairfield Inn Spartanburg)
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Quality Inn and Suites
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Quality Inn and Suites
Quality Inn and Suites
Quality Inn and Suites
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89 reviews from our community

Traveler rating
    15
    27
    25
    13
    9
See reviews for
32
15
7
12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Dayton, Ohio
Contributor
20 reviews 20 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 24, 2015

This hotel has the friendliest staff I've met in a decade. They were quite professional and courteous as one would expect. Each of the five different staff members I talked to had a genuine cheerfulness and obvious desire to provide quality service. While somewhat dated, the room was neat, clean, and well maintained. I never felt threatened and didn't get... More 

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QualityGMSC429, General Manager at Quality Inn and Suites, responded to this review

thank you More 

New York City, New York
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed January 14, 2015

Dated, smelly, and uncomfortable. Room had one towel and we had to call down to the desk to get a few more. Seems to be a cheap alternative to decent hotels closer to downtown Spartanburg. It smells as though all rooms allowed smoking at some point and they haven't been cleaned since.

Was this review helpful? Yes 1
QualityGMSC429, General Manager at Quality Inn and Suites, responded to this review

Thank you so much for your response. We appreciate you taking time to write a review and motivate our staff to do their best. We welcome your feedback and we will keep working hard to do even better. We are looking forward to see you in near future. More 

Senior Contributor
27 reviews 27 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 13, 2015

I excepted a lot more from the hotel based on the website but was disappointed from the second we got off the highway. This hotel is located in a run down and scary part of town. There were men sitting in the parking lot lighting up lord knows what as soon as the sun set. Our room was large but... More 

Was this review helpful? Yes
QualityGMSC429, General Manager at Quality Inn and Suites, responded to this review

Thank you so much for your response. We appreciate you taking time to write a review and motivate our staff to do their best. We welcome your feedback and we will keep working hard to do even better. We are looking forward to see you in near future. More 

Columbia, South Carolina
Contributor
18 reviews 18 reviews
12 hotel reviews
144 helpful votes 144 helpful votes
1 of 5 stars Reviewed January 2, 2015

Tripadvisor family this was the worst possible experience I have ever had at a hotel. I'm not sure where to start: the dirty shag carpeting in the lobby should have been a clear sign to stay away. The walls look like the could use a good pressure washing. There is a very misleading sign on the counter that says smoke... More 

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Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 27, 2014

I got to the first room and it smelled of old wet laundry. The floor was not cleaned the carpet is torn, the curtains are torn, the pillow had dirt on it and the sink was not cleaned. I couldn't stand the smell so I asked to switch rooms. New room doesn't smell but dirt on the bathroom floor, sheet... More 

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Elizabethtown, Kentucky
Top Contributor
99 reviews 99 reviews
26 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed December 4, 2014

We stayed here one night while traveling through. We chose this hotel mainly because it was pet friendly and the price point. I cannot say the hotel is a terrible place to stay nor a great place. It is a middle-of-the-road Hotel and for the price that we payed this was okay. The hotel does show a little wear and... More 

Was this review helpful? Yes
QualityGMSC429, General Manager at Quality Inn and Suites, responded to this review

Thank you so much for your response. We appreciate you taking time to write a review and motivate our staff to do their best. We welcome your feedback and we will keep working hard to do even better. We are looking forward to see you in near future. More 

1 review
3 of 5 stars Reviewed October 28, 2014

The staff was great. The room clean if on the well used side. There are different grades of hotels. This is a middle of the road hotel. Breakfast was limited. Coffee was very weak. The windows allowed noise from the highway in the room. I would stay again.

Was this review helpful? Yes
QualityGMSC429, General Manager at Quality Inn and Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Indianapolis, IN
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 25, 2014

I stayed here for 2 nights. The room was clean and spacious and after a very long drive the bed was nice and comfy. I got the room next to the elevator and although I could hear the elevator at times, I was on the 4th floor so didn't hear the elevator quite as much. The staff were friendly and... More 

Was this review helpful? Yes
QualityGMSC429, General Manager at Quality Inn and Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Tuxedo, North Carolina, United States
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 24, 2014

First of all,, I don't think I ever Met People as sweet and Kind and the Folks that run this Motel. Being a family man I worry about safety..And this Place is one of the safest place I ever stayed.There are Many Places around with end walking Distant,,(One just across the parking lot that serves Home cooked meals) We only... More 

Was this review helpful? Yes
QualityGMSC429, General Manager at Quality Inn and Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Miami, Florida
Contributor
11 reviews 11 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 21, 2014

The hotel and rooms were clean but everything from the entry doors to the elevators showed wear and tear and was on the cheap side. The Comfort Suites I stayed at the night before, which cost less money, was much newer and nicer quality. The breakfast also left a lot to be desired.

Was this review helpful? Yes
QualityGMSC429, General Manager at Quality Inn and Suites, responded to this review

Here at Quality Inn we value our guest's opinion. We greatly appreciate you taking time out of you busy schedule to rate our services. These responses and suggestions will be used to help prepare our staff members on what our guests are looking for during their stay. We hope you choose our hotel for future stays. More 

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Additional Information about Quality Inn and Suites

Address: 160 Simuel Road, Spartanburg, SC 29303 (Formerly Fairfield Inn Spartanburg)
Phone Number:
Location: United States > South Carolina > Spartanburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn and Suites 2.5*
Number of rooms: 92
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Also Known As:
Quality Hotel Spartanburg
Fairfield Inn Spartanburg
Fairfield Spartanburg
Spartanburg Fairfield Inn

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