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Holiday Inn Express Simpsonville

2.5 of 5 3821 Grandview Drive, Simpsonville, SC 29681
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Holiday Inn Express Simpsonville
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Holiday Inn Express Simpsonville
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45 reviews from our community

Traveler rating
    16
    15
    7
    6
    1
See reviews for
12
8
3
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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Riverdale, New Jersey
Top Contributor
94 reviews 94 reviews
41 hotel reviews
227 helpful votes 227 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed at this holiday inn express because it was part of a wedding room block. We arrived at the hotel at around noon time and the wedding started at 4pm. Now I understand that official check in time is "3pm" but honestly when is there ever rooms not available. So we arrive at the hotel and are told there... More

Was this review helpful? Yes
Aix-en-Provence, France
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

All holiday inn express hotels are roughly the same, when you want to take your breakfast you can not distinguish them; Anyhow, you should avoid the standardized, industrial food style of breakfast.. Rooms are all the same, with this dreadful airco making a lot of noise. What made the difference here were the friendly people at the service counter. Thank... More

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GuestRelationsMngrSS, Guest Relations Manager at Holiday Inn Express Simpsonville, responded to this review

Dear Flying_Dutch37, Thank you for reviewing our Holiday Inn Express Simpsonville Hotel. I am happy to hear that you enjoyed your stay with us and our friendly team. Please reach out to me at GuestRelations@HotelEvolution.Net so that we can resolve the air conditioning issue in your room. I apologize if you were uncomfortable during your stay and for any inconvenience... More

Summerfield nc
Contributor
16 reviews 16 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A nice normal HI Express. The reason I am writing this review is they take customer relations seriously which tells one how well this property is managed. Upon check out I informed the front desk of a nonfunctional in room coffee maker. One home I had received a HAMD WRITTEN NON FORM note from the front desk manager apologizing for... More

Was this review helpful? Yes
GuestRelationsMngrSS, Guest Relations Manager at Holiday Inn Express Simpsonville, responded to this review

Dear David, Thank you for reviewing our Holiday Inn Express Simpsonville Hotel. We are delighted that you enjoyed your stay with us. You’re right David; we take our guest’s satisfaction seriously and make every effort we can to ensure the best stay possible. We very much appreciate your kind words and look forward to welcoming you back to Simpsonville, South... More

Hilton Head, South Carolina
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 26, 2014

This was a surprise stop that ended up very enjoyable. The price was phenomenal, room was very, very clean and the bed was extremely comfortable. Who could ask for anything more? All the employees were extremely nice, from the front desk clerk to the breakfast bar attendant...which was the best breakfast bar I think I have ever had, by the... More

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GuestRelationsMngrSS, Guest Relations Manager at Holiday Inn Express Simpsonville, responded to this review

Dear Thood, Thank you for reviewing our Holiday Inn Express Simpsonville Hotel. I am happy to hear that you had a great stay with us. I’m glad that you enjoyed our friendly staff and complimentary Hampton on the House hot breakfast. We look forward to having you back the next time that you are in Simpsonville, SC. Safe travels, Skylar... More

Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 23, 2014

Stop in here with the wife and kids on our way to the beach. The entire floor was damp, and it smelled bad. We told the front desk and they said they would mention it to maintenance. That was it. Then the t.v. continued to freeze about every ten seconds all night. Not a great experience.

Was this review helpful? Yes
GuestRelationsMngrSS, Guest Relations Manager at Holiday Inn Express Simpsonville, responded to this review

Dear JC, Thank you for reviewing our Holiday Inn Express Simspsonville Hotel. I am sorry to hear that you did not have the typical Holiday Inn Express experience. I will make sure that the General Manager knows about your feedback regarding the damp floor and TV so these issues can be address. Please reach out to me at GuestRelations@HotelEvolutions.Net to... More

North Tonawanda NY
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 31, 2014

My husband and I stayed here while house hunting in the area. We were there for 6 nights using points. What a pleasant place to stay. The staff from check-in to maintenance were wonderful personable polite. By far one of the best Holiday Inns I have ever stayed at.

Was this review helpful? Yes
GuestRelations-KK, Guest Relations Manager at Holiday Inn Express Simpsonville, responded to this review

Dear Karis Mom, Thank you for the wonderful review of our Holiday Inn Express Hotel in Simpsonville, SC. We’re thrilled that you and your husband had an exceptional stay with us while house hunting in the area. I’m happy to hear that all of our wonderful team made you feel right at home throughout your visit. We hope you had... More

Charleston
Top Contributor
188 reviews 188 reviews
138 hotel reviews
116 helpful votes 116 helpful votes
5 of 5 stars Reviewed May 29, 2014

We enjoyed our stay, the clean rooms, the comfortable beds, plenty of towels, the friendly staff, and even one morning, then we decided to not go first thing in the morning to watch the hot air balloons, the view from the window of our room of some of the hot air balloons going over our hotel. The other mornings, when... More

Was this review helpful? Yes
GuestRelations-KK, Guest Relations Manager at Holiday Inn Express Simpsonville, responded to this review

Dear Much Fun Travelin, Thank you for taking time to review our Holiday Inn Express Hotel in Simpsonville, South Carolina. We’re glad that you enjoyed your stay with us. I’m happy to hear that our staff was welcoming and that you enjoyed our complimentary Express Start breakfast. We hope you had a great time at the Aloft festival in nearby... More

Tallahassee, Florida
Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed May 28, 2014

I was placed at this hotel as a crew member for the Aloft 2014 Hot Air Balloon Festival. There were three hotels that were hosting balloon pilots and crew. Of these three hotels, only the Holiday Inn Express Simpsonville refused to provide an early breakfast for pilots and crew. We were told that while the hotel had provided an early... More

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GuestRelations-KK, Guest Relations Manager at Holiday Inn Express Simpsonville, responded to this review

Dear Ashley, Thank you for reviewing your recent stay at our Holiday Inn Express in Simpsonville. We sincerely appreciate feedback that allows us to better serve our guests. I will make sure hotel managementreceives your comments and concerns. I apologize for the lack of service you received while staying with us, and I appreciate you bringing it to our attention.... More

Vermont
Top Contributor
64 reviews 64 reviews
26 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 29, 2014

We picked this hotel aided by previous reviewers, and we were not disappointed. The hotel was very clean, room comfortable, reasonably quiet (typical in-the-wall heat pump). The breakfast room was quite large, well stocked, and kept clean by the attendant. We would definitely return if the need arises.

Was this review helpful? Yes
Hiesimpsonville, Guest Relations Manager at Holiday Inn Express Simpsonville, responded to this review

Dear Valued Guest, Thank you for your great review of our Simpsonville, SC hotel. We appreciate you for taking the time to let us know about your stay and the kind words. I am pleased that you enjoyed your stay with us. I will make sure that Jamie receives your compliments. Thank you again for the great review of our... More

Senior Contributor
30 reviews 30 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 26, 2013 via mobile

Spent the night after visiting family and the room was not as advertised. Stayed at room 407, according to the description of the room it was suppose to have a jetted tub, but it wasn't the case. Very disappointing, the bathroom floor didn't seem very clean but the staff was friendly.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Simpsonville, responded to this review

Dear Lovepink823, Thank you for taking the time to post a review of our property. I am happy to read you found our staff to be friendly. Please accept my sincerest apologies for the inconveniences you encountered during your stay and for the negative impression you had with the room accommodations as well as the poor cleanliness of the bathroom... More

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Additional Information about Holiday Inn Express Simpsonville

Address: 3821 Grandview Drive, Simpsonville, SC 29681
Phone Number:
Location: United States > South Carolina > Simpsonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Simpsonville 2.5*
Number of rooms: 86
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Also Known As:
Holiday Inn Express Simpsonville Hotel Simpsonville
Holiday Inn Simpsonville
Simpsonville Holiday Inn

56 photos of this hotel

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