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Quality Inn & Suites

2.0 of 5
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8929 Old Number Six Highway, Santee, SC 29142
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Quality Inn & Suites
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Ranked #10 of 13 Hotels in Santee
A recent review
3 of 5 stars Reviewed January 5, 2015
Joe D Sykesville, Maryland
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95 reviews from our community

Traveler rating
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    18
    23
    11
    27
See reviews for
41
27
6
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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    (34)
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Reviewer
4 reviews 4 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 3 weeks ago

My wife and I have stayed at many wonderful Choice Hotels. This one is the worst hotel I have ever stayed in my entire life. The first room they gave us smelled of urine! Probably dog pee that was never cleaned up. We requested a different room which the staff gladly gave us. Several hours after the smell of a... More 

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Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed March 29, 2015

The bed was comfortable. Bathroom had peeling paint, and we were placed by the stairs, and breezeway, which means noise all night! The CTA golfers were in town and I guess because I got a discounted room, I could not receive the treatment that the golfers got, even though I arrived before they did and still could not change rooms.... More 

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Travelers are raving about these Santee hotels

Waterloo Ontario
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 19, 2015

I've been coming to Quality Inn Santee for 12 years, & each year it has gotten just a bit less satisfying than the last. It started with the loss of the buffet. Then the Block 3 building of rooms was closed,( for renovations that were to have started 4 or 5 years ago), renovations Never began. You could see more... More 

Was this review helpful? Yes 3
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 27, 2015

My family and i stayed at this hotel during our drive from NY to FL it was horrible!!!!! The place was crawling with huge cocka roaches inside and out my kids were afraid to go in the bathroom because we found roaches, the breakfast was a joke very hard and dry sausage patty and cold runny eggs and the kitchen... More 

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Theresa H, Manager at Quality Inn & Suites, responded to this review

We would like to take this opportunity to deeply apologize for the inconvenience you experienced during your stay with us. Your feedback helps us to address any issues we may have, so that we are able to correct those issues. The issues you spoke of will be addressed , and any corrections made. Once again, please accept our apologies. More 

Sykesville, Maryland
Contributor
11 reviews 11 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 5, 2015

We stayed in a pet friendly room. I was impressed that the room didn't smell like animals, but a bit disappointed that the room had an old smell to it. I'm guessing it came from the carpet. They should maybe try shampooing the carpets. The TV's were old, but still functioning, so no big deal. The free breakfast was very... More 

Was this review helpful? Yes 1
Theresa H, General Manager at Quality Inn & Suites, responded to this review

Thank you for sharing your recent with us. Guest feedback is very important, and helps us to ensure we provide our guests with an enjoyable stay. Thank you for choosing to stay with us, and we hope to see you again. More 

Contributor
17 reviews 17 reviews
12 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 21, 2014

Initially I was going to give this hotel an average rating.The first room was assigned had a very musty smell and the AC/heater was ripped apart. The handy man came by quickly and apologized and we were quickly reassigned to a new room. As you can guess, after a long day of driving, I was less than happy at this... More 

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Theresa H, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking time to share your comments concerning your stay with us. We would like to apologize for the initial inconvenience you experienced with the first room, and are very glad that we were able to correct the situation, and provide you with an enjoyable stay. Thank you for choosing to stay with us, and we hope to... More 

Raleigh, North Carolina
Top Contributor
152 reviews 152 reviews
38 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed December 7, 2014

Traveling between our homes we often stop in Santee because we like to walk to state park. We decided to try this Inn on this stop for the heck of it and were pleased with our stay. The beds were comfortable and the only thing that didn't work was the sink stopper (easy fix). The hotel was not crowded and... More 

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Theresa H, Manager at Quality Inn & Suites, responded to this review

Thank you for taking time to share your recent stay with us. Guest feedback is very important, and helps us with our ongoing efforts to provide our guests with a comfortable and enjoyable stay. Thank you for choosing to stay with us, and we hope to see you again soon. More 

Florida
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed October 23, 2014

We were on our way South to our winter home and decided that Santee was just about as far as we wanted to travel. The outside of the hotel looked dismal, but the front desk area had been renovated. The area was huge with bookcases filled with hard and soft covered books. The front desk clerk was warm and had... More 

Was this review helpful? Yes 1
Theresa H, Manager at Quality Inn & Suites, responded to this review

Thank you for taking time to leave your comments concerning your recent stay with us. Guest feedback helps us in our ongoing efforts to provide an enjoyable stay for our guests. Thank you for staying with us, and we hope to see you again soon. More 

Big Pine Key, FL
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 9, 2014

We selected this hotel because it advertised as pet friendly and we were traveling with our 23 pound dog. On the morning of our stay, we received a call from the front desk asking if we had a dog. When I replied that we did, they said there would be a $75 cleaning fee. The person was very confrontational and... More 

Was this review helpful? Yes 1
Theresa H, Manager at Quality Inn & Suites, responded to this review

I would like to apologize that you feel you were unjustly charged for your pet during your stay with us. We have designated pet rooms, so that people with pet allergies are not placed in a room that there has been a pet. This is designed to keep our other guests from having an allergic reaction during their stay with... More 

Mantoloking, New Jersey
Senior Contributor
39 reviews 39 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 20, 2014

When we pulled in, we really weren't expecting much by the cosmetics. However, when we entered the lobby we were pleasantly surprised by how nice it was decorated. The staff was excellent - friendly and accomodating. The rooms are a bit outdated but clean and comfortable. My only advice is to check the heat/cooling system before you settle in. Ours... More 

Was this review helpful? Yes
Theresa H, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking time to share your comments concerning your recent stay with us. Guest feedback is very important, and helps with our continuing efforts to provide an enjoyable and comfortable stay for all of our guests. Thank you for staying with us, and we hope to see you again soon. More 

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