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Comfort Inn & Suites

#5 of 13 Hotels in Santee
Certificate of Excellence
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221 Britain Street, Santee, SC 29142 (Formerly Santee Inn & Suites)
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96 reviews from our community

Traveler rating
    31
    33
    14
    12
    6
See reviews for
33
32
6
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Delaware
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Do not give many bad reviews BUT this hotel desires it! Reserved a king size bedroom and received a room with two double beds. Mistake by front desk I was told and upon trying to rectify the situation the front desk said they already given my room away. Also rooms were very old and extremely noisy. Heard every foot step... More 

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Augusta, Maine
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Traveling from FL to ME. Picked up one of those hotel coupon books at rest area - saved $45 from advertised rate on their site! Large room, very clean. The lobby and hallways were clean as well which says something about the hotel. The front desk clerk could use some customer service skills to say the least - was not... More 

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Manorville, New York
Contributor
18 reviews 18 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed February 12, 2015

My wife and I stayed here over night passing through going to Florida. The hotel is very modern and clean. The front desk girl was very helpful in recommending a good area restaurant. We ate at Coasters a local restaurant/pub. The beds at the hotel were very comfortable and pillows you had a choice of soft or firm

Was this review helpful? Yes 1
Washington, DC
Senior Contributor
46 reviews 46 reviews
25 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed February 5, 2015

This place looks fine when you walk in. But management is apparently running this hotel with the thinnest layer of staff possible, holding on to chipped and dented room furniture as long as possible and serving up the cheapest of the cheap at breakfast. Also, the "hot" food was not even warm. As for the employees, they were very nice... More 

Was this review helpful? Yes 1
East Windsor
Top Contributor
64 reviews 64 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 22, 2015

This is the first time we stopped here on the way to Florida. The price is a little higher but it was worth it. The breakfast was wonderful and they had everything. We were very close to Cracker Barrel, which is one of our favorite places for dinner.

Was this review helpful? Yes 1
Stafford, Virginia
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 16, 2015

Santee is the halfway point for us going between Florida and Washington DC. I have written about this Comfort Suites before in Trip Advisor , having staye d here three or four times before. It is nice to find a place that is consistently of high quality. The rooms are always well maintained, clean, and staff is friendly. This Comfort... More 

Was this review helpful? Yes 1
Newtown Square, Pennsylvania
Top Contributor
159 reviews 159 reviews
15 hotel reviews
91 helpful votes 91 helpful votes
2 of 5 stars Reviewed January 2, 2015

This is no better than a two star hotel (out of five). Don't be deceived by the website or from outside appearances. Everything is fine until you get to the room. The front desk and lobby area are nice, the staff are nice, the elevator is nice, and so are the hallways. But once you get to the room, forget... More 

Was this review helpful? Yes 4
Hicksville, New York
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 28, 2014

This hotel was great in many ways however I must give it a terrible rating for a few reasons. First of all, there is not nearly enough seating for breakfast. And at night the front desk lady called our room at 10:15pm to see if our kids were making noise, waking us all up. A simple walk upstairs would have... More 

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 17, 2014

First time we stayed at a Comfort Inn and Suites. It was a pleasant stay. The hotel was very clean and staff every friendly. The breakfast was also good and it was free. Would definetly stay again. The area was secure and well lighted.

Was this review helpful? Yes 1
NJ
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed December 4, 2014

This was a last minute stay..the less expensive motel next to this one creeped me out so I decided not to go there. Comfort Inn was fine. A bit overpriced but comfortable and clean. The breakfast was also average. Great location so they have that going for them. The staff was very very nice. I would stay here again if... More 

Was this review helpful? Yes 2
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