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Quality Inn St. Helena

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863 Sea Island Parkway, Saint Helena Island, SC 29920 (Formerly Country Hearth Inn St. Helena)
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1 room 1 adult
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Quality Inn St. Helena
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73 Reviews from our TripAdvisor Community

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1 review
1 of 5 stars Reviewed 5 days ago NEW via mobile

We stay at this hotel usually 2 weekends a month for 2 night stays. This morning, Sunday, at 8:00 a.m., we were woken by construction workers using extremely loud power tools in the adjoining room. When we called the front desk the response was that "they are contracted to start work at 8:00". They stood by this policy, as if... More 

Helpful?
Thank Lori B
Dallas, TX
Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room was ok. Bathroom trim looked like it had mold on it. The telephone did not work so no wake up calls possible. The breakfast in the morning though was good. They have about 6 or so tables (room for 24) and good selection of food (make your own waffles, eggs, sausage, cereal, juices, etc). Front desk personnel were... More 

Helpful?
Thank WoodsBrother10
1 review
5 of 5 stars Reviewed November 7, 2015 via mobile

Was impressed. New bed, super comfy. Room was clean and parking easy. Would stay again. Love the area. Beautiful so much to see and do. Great food and friendly people. Great breakfast too. Desk staff super friendly and helpful

Helpful?
Thank Joanne S
Marshall michigan
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 22, 2015 via mobile

We stayed here when we went doen to watch our nephew graduate from parris Island. We did have some problems once we arrived because one door to our room didn't open with the key card. The beds were very nice, the room was clean. The second day we did have to leave because a storm knocked out power to the... More 

Helpful?
Thank Beth R
Myrtle Beach, SC
Level Contributor
61 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed October 13, 2015

Stayed there two years ago and it was wonderful. This trip, smelled like wet dog walking into the lobby. Room was very comfortable, spacious and quiet. The toilet bowl had not been cleaned recently as evidenced by the stains. Shampoo was missing, unfortunately I didn't realize it until the last minute. Breakfast was nonexistent, eggs were unrecognizable, sausage overlooked tough... More 

Helpful?
1 Thank scarolinamama
Cambridge, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 28, 2015

A very clean and friendly hotel. Mattress was excellent the shower had been refurbished too. Very good free breakfast included with a choice of waffles, fresh bagels and donuts, fresh fruit, yoghurt and other goodies. The rooms are away from the road so not noisy

Helpful?
Thank fatkitty37
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed September 15, 2015

When we first checked in the toilet had not been cleaned. Well...there were feces on the toilet. we called the front desk and they came and cleaned the toilet. she was very apologetic and said she would speak with whomever cleaned the room . Later when I got in the shower I saw a used bar of soap so I... More 

Helpful?
Thank Toni B
Hotelbythebeach, General Manager at Quality Inn St. Helena, responded to this review

Thank you for taking the time to complete our survey, I want to apologize for the inconvienence caused by Housekeeping during your check in, however I am glad to know the stuation was rectified by our staff immediately. I'm glad you enjoyed the rest of your stay with us and appriciate your kind comments. Hope you will give us another... More 

Boynton Beach
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 12, 2015

Clean, nice and cool, (good air conditioning), great front desk folks, good contiental breakfast, workout room, and a restaurant on site. Allow me a half hour late check out which was very nice, free wifi. Hotel is 20 minutes from front gate of Paris Island.

Helpful?
2 Thank John Jr C
Hotelbythebeach, General Manager at Quality Inn St. Helena, responded to this review

Thank you so much for your kind comments and for taking the time to complete ou survey. I am glad you enjoyed your stay with us and hope to see you in the future. More 

Atlantic Beach, Fla
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed September 3, 2015

I have stayed at this property several times. I cannot say enough nice things about the stays. One cannot lose sight that this property is the best accommodations for the money in the area - not to be confused with bargain properties I would never stay at. Specifically, the hotel manager, Susan McCullough, is the most involved manager I have... More 

Helpful?
Thank Ontheroadagiain
Hotelbythebeach, General Manager at Quality Inn St. Helena, responded to this review

Thank you so much for the kind remarks. It is always wonderfull for our guests to appriciate the hard work and dedication it takes to give our guests the best experience we can provide. I hope you will come to visit us again in the near future. More 

1 review
4 of 5 stars Reviewed August 28, 2015

Pros: The room was clean. The employees were super nice. The stay was affordable. The breakfast was good. They even gave us a free pass for the beach. It is close to the local attractions. Cons: My bed was a bit broken and the shower wouldn't drain properly. They might need to buy more towels. You had to wait for... More 

Helpful?
Thank Virginiamommy2004
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