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Country Inn & Suites By Carlson, Rock Hill

Certificate of Excellence
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865 Patriot Parkway, Rock Hill, SC 29730
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Country Inn & Suites By Carlson, Rock Hill
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Country Inn & Suites By Carlson, Rock Hill
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115 reviews from our community

Traveler rating
    38
    35
    21
    9
    12
See reviews for
46
18
11
26
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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  • English first
  • Any
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  • All months
    (115)
  • Mar-May only
    (31)
  • Jun-Aug only
    (38)
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    (19)
  • Dec-Feb only
    (27)
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Punta Gorda, Florida
1 review
5 of 5 stars Reviewed 1 week ago NEW

We were traveling from Ohio to Our new home in Florida,and have always has good experiences with Country Inn hotels in the past. We were traveling with our dog too and Country Inn was just great in accommodating all of us. The hotel staff was friendly, the room spotless, the beds comfy and always great cookies for our late night... More 

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Columbus, Ohio
Senior Contributor
49 reviews 49 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I booked a room for my two children and I for our travel home from Georgia. This hotel is close to 77 at exit 82 (I think). There were several places to eat at this exit as well as plenty of places to gas up the next morning. Our room was comfortable. It had 2 Queen sized beds which I... More 

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gwendysuethurman, Guest Relations Manager at Country Inn & Suites By Carlson, Rock Hill, responded to this review

Thank you for choosing the Country Inn and Suites Rock Hill we are so pleased you enjoyed your stay. we are glad your found our location convenient to shops and restaurants and the highway. Glad you were able to take advantage of our breakfast. We hope you had a safe trip home to Georgia. More 

Easley, South Carolina
Top Contributor
60 reviews 60 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed 4 weeks ago

There is no way this hotel should be rated 2.5 stars; it is 1.5 stars at best. When I exited the highway for the hotel I was immediately concerned that the local businesses are mostly payday loan places, never a good sign! Pulling into the parking lot I was very disappointed as you can immediately see the hotel is run... More 

Was this review helpful? Yes 1
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Rock Hill, responded to this review

We sincerely apologize for the problems you encountered during your experience with us. We have noted your complaints regarding the condition of our hotel, and we are making the changes necessary to ensure that the quality of our facility is kept up to the highest standard. Thank you for your valuable feedback. More 

Contributor
14 reviews 14 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 17, 2015

Clean hotel with friendly staff, but some of the rooms need attention. The last room I stayed in had cracks in the walls in the bathroom that had been patched somewhat but never painted or the repair was not completed. One of the biggest complaints is the the lack of fans in each bathroom. If you take a slightly warm... More 

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Southport, North Carolina
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 14, 2015

Floor boards are squeaky. Could hear every move the people in the room above us made. Went to take a shower and there was no hot water, at 8 am. Staff was not very nice and acted as if this was normal. Will NEVER stay here again. Was booked for 3 nights and left after one. Don't stay here.

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sangitta, General Manager at Country Inn & Suites By Carlson, Rock Hill, responded to this review

Thank-You for your review, sorry your stay was not enjoyable, and we do applogize, for any inconviencies caused during your stay. Thank-You Management More 

Sw Va
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 26, 2015

Kind of an out of the way location, but this makes it a little more quite. Bed was comfortable and free high speed wi-fi. Decent breakfast, with waffles; other items are standard "free" breakfast items. Lobby is nice and clean and the staff is very friendly. Bed was comfortable and the room was clean. The odd thing is that there... More 

Was this review helpful? Yes 2
Dandridge, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2015

The room was clean and the bed comfortable. The best part is the wonderful staff. I am working in the area and am there for a total of six weeks. Kyla is very helpful in making sure I have the room I need and that I am taken care of. Would highly recommend this hotel.

Was this review helpful? Yes 1
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