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Hilton Garden Inn Rock Hill

3.0 of 5 650 Tinsley Way, Rock Hill, SC 29730
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Certificate of Excellence 2014
Hilton Garden Inn Rock Hill
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Hilton Garden Inn Rock Hill
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251 reviews from our community

Traveler rating
    145
    64
    24
    12
    6
See reviews for
82
48
17
72
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Beringen, Belgium
Contributor
12 reviews 12 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Convenient hotel for business travel. Clean room, disliked the fact that there was a connection door with the neighbouring room and I could hear my neighbour making phone calls etc.. Bathroom old style and basic

Was this review helpful? Yes
KevinAtkisson, Manager at Hilton Garden Inn Rock Hill, responded to this review

Dear valued guest, Thank you for taking the time to fill out a survey concerning your recent stay with us. I am sorry to hear that you were in a room with a connecting door. We always want our guests to feel comfortable with letting us know when there is an issue, so that we may correct it at property... More 

Charleston, WV
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

At least once a year, we drive from WV to FL. We always stop at the Hilton Garden Inn in Rock Hill, SC. The rooms are very comfortable and we have never been disappointed in our accommodations. It is within easy access from the interstate and adjacent to a large shopping center. It is next door to a Chili's restaurant,... More 

Was this review helpful? Yes 1
KevinAtkisson, Manager at Hilton Garden Inn Rock Hill, responded to this review

Dear valued guest, It's always great to see repeat business throughout the year, thank you for choosing to stay with us again! We take great pride in all that we do here at the Hilton Garden Inn Rock Hill, and it's because of our great relationships with our guests. We value Rock Hill as the Diamond in the rough, and... More 

Ellijay, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We have stayed at this hotel a few times now and I was not disappointed. We are completely satisfied and recommend the hotel to anyone who goes to the area. Easy access to interstate. Lots of dining options. Close to shopping. The staff is friendly, courteous and takes the time to talk with you. They go out of their way... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
KevinAtkisson, Manager at Hilton Garden Inn Rock Hill, responded to this review

Thank you for choosing to stay at the Hilton Garden Inn Rock Hill. Your comments are very important to us as we use the information to help better our overall operation. We want to personally thank you for your kind comments in regards to our staff and property. We all work very hard to achieve high service levels and its... More 

Harrisburg, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Lovely place, clean, well appointed, very quiet. Highly recommend. Breakfast offering, even though we had to pay a small fee, was excellent. The beds are so comfortable, bathroom well lit, nice amenities.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KevinAtkisson, Manager at Hilton Garden Inn Rock Hill, responded to this review

Dear valued guest, Thank you for choosing to stay at the Hilton Garden Inn Rock Hill. Your comments are very important to us as we use the information to help better our overall operation. I am sorry to hear about the confusion with the breakfast coupons. I may have misunderstood, but if you are given a coupon for the breakfast... More 

Akron, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here in a junior suite on the way to Disney World and on the way back from Disney World on our honeymoon. After a long trip from Ohio and then back again from Florida, we found the staff to be very accommodating, friendly and inviting. We loved that there was free coffee, water, and a... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
KevinAtkisson, Manager at Hilton Garden Inn Rock Hill, responded to this review

Thank you for taking the time to fill out our survey concerning your recent stay with us. Your scores and comments are very important to us. We are always looking for ways to improve our service and the experience for our guests. I hope your stay was pleasant and we look forward to serving you on your next visit to... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Matt welcomed us right away and worked with us on a great price! Room was very clean and close to the highway!! Fresh cookies are served at 5 pm and just came straight out of the oven. Breakfast is made to order all you can eat buffet with a special omelette!

Was this review helpful? Yes
KevinAtkisson, Manager at Hilton Garden Inn Rock Hill, responded to this review

Dear valued guest, Thank you for choosing to stay with us at the HGI Rock Hill! Wow it's so nice to hear that our guests enjoy the staff at our property! I assure you Matt will be excited to hear that he has yet again made a guests stay perfect. We work very hard to achieve high service levels and... More 

Covington, Georgia
Top Contributor
116 reviews 116 reviews
44 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our stay at the Hilton Garden Inn in Rock Hill was great. The decor of the lobby is inviting as is the front desk staff. We loved the roaring fire and coffee bar that welcomed us. The outdoor pool looked fun- too bad it is winter! The rooms were nice- microwave, flat screen tv, and super comfortable beds- best sleep... More 

Was this review helpful? Yes 1
KevinAtkisson, Manager at Hilton Garden Inn Rock Hill, responded to this review

Dear valued guest, Thank you for choosing to stay at the Hilton Garden Inn Rock Hill. Your comments are very important to us as we use all guest feedback to help better our overall operation! I am so happy to hear that you enjoyed your stay with us! We feel that our team is the best in the Rock Hill... More 

Nashville, Tennessee
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed one night. Very clean hotel, awesome bed, loved the pillows. The breakfast is good restaurant level awesome but costs $10pp. The management is definitely still trying hard, as opposed to just coasting and tolerating mediocre experiences.

Was this review helpful? Yes
KevinAtkisson, Manager at Hilton Garden Inn Rock Hill, responded to this review

Dear valued guest, Thank you for your kind words about our property! It warms our hearts hearing that our guests feel the same way about our staff and property as we do. Our staff works very hard day in and day out to provide consistent and outstanding service! It's always great to hear when we are doing our job right!... More 

Rock Hil, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Had a great experience, everything was extremely clean and neat. Staff was very professional and approachable. Would definitely stay here again and recommend to friends and family. Would also be a good place to stay for business travel.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KevinAtkisson, Manager at Hilton Garden Inn Rock Hill, responded to this review

Thank you for taking the time to fill out our survey concerning your recent stay with us. Your scores and comments are very important to us. We are always looking for ways to improve our service and the experience for our guests. We hope your stay was pleasant and we look forward to serving you on your next visit to... More 

Frankfort, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The hotel was fantastic, it was clean, all the staff were on their toes and very gracious. There were no extra charges and the coffee and Tea was free and hot 24/7. The internet was fast an available everywhere in the hotel. Look forward to staying there again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KevinAtkisson, Manager at Hilton Garden Inn Rock Hill, responded to this review

Thank you for choosing to stay at the Hilton Garden Inn Rock Hill. Your comments are very important to us as we use the information to help better our overall operation. We are happy to hear that you enjoyed your stay with us! Our staff works extremely hard day in and day out and it's great to hear when we... More 

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Additional Information about Hilton Garden Inn Rock Hill

Address: 650 Tinsley Way, Rock Hill, SC 29730
Phone Number:
Location: United States > South Carolina > Rock Hill
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Rock Hill 3*
Number of rooms: 127
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Also Known As:
Hilton Garden Inn Rock Hill Hotel Rock Hill
Hilton Rock Hill
Hotel Style:
#1 Business Hotel in Rock Hill
#2 Family Hotel in Rock Hill
#4 Romantic Hotel in Rock Hill

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