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All 21 Rock Hill hotels

Hilton Garden Inn Rock Hill

3.0 of 5 Hotel   |   650 Tinsley Way, Rock Hill, SC 29730
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83%
Ranked #2 of 21 Hotels in Rock Hill
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
IRBass Huntington, West Virginia
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203 reviews from our community

Traveler rating
    111
    58
    18
    11
    5
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70
35
16
59
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
Huntington, West Virginia
Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We had a wonderful night sleep and the cooked breakfast was outstanding. The staff was attentive and friendly. We plan to return next year. A brief review should be acceptable to Trip Advisor, but they insist on more words. Why?

Was this review helpful? Yes
KevinAtkisson, General Manager at Hilton Garden Inn Rock Hill, responded to this review

Thank you for taking the time to review your recent stay with us. Your scores and comments are very important to us. We are always looking for ways to improve our service and the experience for our guests. Thank you for your positive comments. Your business is very important to us. I hope the balance of your stay was pleasant... More

South Carolina - USA
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago NEW

Spent one night at the HGI. Nice reception at check-in. Fairly quiet in the room we had on an upper floor. Possibly the slowest elevator in the Western World, but it managed to make it up to our floor & down to the lobby eventually! Nice sit down breakfast area with wait staff in attendance. The advertised ($15) full hot... More

Was this review helpful? Yes
KevinAtkisson, General Manager at Hilton Garden Inn Rock Hill, responded to this review

Dear valued guest, Thank you for choosing to stay at the Hilton Garden Inn Rock Hill. We hold all guest comments to a very high level and we use the information to help better our overall operation. I am sorry to hear about the breakfast items being cold. This upsets me tremendously and I assure you this is not typical... More

New York City, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

I rate this hotel a 10 ! clean and comfortable rooms. Staff is very professional. Traveled with family and will certainly stay here again! Hotel offers a morning breakfast buffet, children under 12 are free and I believe 12 and over was $9.99, good variety of food. Hotel is close to shopping, movie theatre and food !

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KevinAtkisson, General Manager at Hilton Garden Inn Rock Hill, responded to this review

Dear valued guest, Thank you for choosing to stay at the Hilton Garden Inn Rock Hill! We really appreciate your kind words about our property and staff. Please tell your friends and family about us in case their travels bring them to the Rock Hill area. We love having you here! More

Rock Hill, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

The walls are paper thin and the hotel had wallpaper peeling off and no trim. The staff is indifferent to your issues and is ok with blocking your exit from the elevator because they are texting while on duty.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
KevinAtkisson, General Manager at Hilton Garden Inn Rock Hill, responded to this review

Dear Kimberly Bailey: Thank you for choosing to stay at the Hilton Garden Inn Rock Hill. We hold all guest comments to a very high level, and we use all information to help better our overall operation. I am very sorry to hear about your issues during your stay. I assure you this is not typical of our team, as... More

St. Augustine, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The Hilton Garden Inn, just south of Charlotte along I-77 in Rock Hill, S.C. is the place to stay for any activities in and around the Charlotte area. The hotel was extremely well appointed, clean, neat and the location excellent. Located next to restaurants that are all within walking distance, The Garden Inn provides ample selection of dining locations. The... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KevinAtkisson, General Manager at Hilton Garden Inn Rock Hill, responded to this review

Dear valued guest, thank you for your great comments regarding our hotel. We work very hard to achieve high service levels in hopes of all guests returning in the near future. We take great pride in our product and we are happy to hear that you enjoyed your stay with us. Please tell your friends and family about us in... More

Hudosn, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Hotel was in great condition, staff members went out of their way to be helpful. Location - relationship to highway is outstanding as is the number of restaurants and other thinks to do within walking distance.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KevinAtkisson, General Manager at Hilton Garden Inn Rock Hill, responded to this review

Thank you for taking the time to review your recent stay with us. Your scores and comments are very important to us. We are always looking for ways to improve our service and the experience for our guests. Thank you for your positive comments. Your business is very important to us. I hope the balance of your stay was pleasant... More

stoughton, ma
Top Contributor
230 reviews 230 reviews
58 hotel reviews
100 helpful votes 100 helpful votes
3 of 5 stars Reviewed 4 weeks ago

First time at this hotel. Would recommend it. They should have better training, at the front desk though. I am a gold member and when I arrived they were to provide me with a drink and snack. got to the room no gift pack and I had to go down and get it. They apologized and all is well, just... More

Was this review helpful? Yes
KevinAtkisson, General Manager at Hilton Garden Inn Rock Hill, responded to this review

We are happy to hear that you enjoyed your stay with us! Our team works very hard to achieve high service levels in hopes that we would see you again in the future. We appreciate our guests taking the time to comment on our great property, thank you for your business! More

Peterborough, New Hampshire
Senior Contributor
44 reviews 44 reviews
25 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed several nights at this hotel even though it was a 10 minute drive from the place I needed to be. (loyal Hilton member) :) Hotel lobby was bright, sunny and welcoming as well as those that greeted me at the front desk. Every staff member I encountered gave me the feeling that this group of people were working together... More

Was this review helpful? Yes 1
KevinAtkisson, General Manager at Hilton Garden Inn Rock Hill, responded to this review

We appreciate your feedback in regards to your recent stay at the Hilton Garden Inn Rock Hill. We hold all guest comments to a very high level, and we use the information to help better our overall operation. We are happy to hear that you enjoyed your stay with us! All management and staff work very hard to achieve high... More

Beaufort, South Carolina
Top Contributor
82 reviews 82 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed August 10, 2014

Stayed here for a business trip. The location is great, situated just off the interstate and near plenty of shopping and restaurants. Hotel lobby has been nicely and recently redone. The rooms appear to have been redone in the past 10 years and are pretty nice. But I spotted an issue immediately when entering my room: there was an interior... More

Was this review helpful? Yes 1
KevinAtkisson, Assistant General Manager at Hilton Garden Inn Rock Hill, responded to this review

Dear valued guest, thank you for choosing to stay at the Hilton Garden Inn Rock Hill! We hold all guest comments to a very high level and we use the feedback to help better our overall operation. I am sorry to hear about your issue during your recent stay with us. We have taken action and had a maintenance engineer... More

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 9, 2014

Check in was quick. Was told our room would have complimentary water bottles because we were HH Honor Members. No water bottles were in room. We were given a room on the third floor overlooking the outside patio. A party started about 9:00 pm and was still going on at midnight. Even with the air conditioning on you could still... More

Was this review helpful? Yes 1
KevinAtkisson, Assistant General Manager at Hilton Garden Inn Rock Hill, responded to this review

Dear valued guest, thank you for choosing to stay at the Hilton Garden Inn Rock Hill. I'm very sorry to hear about the noise issues that you encountered while staying with us. It is our duty to make you feel valued and cared for. Please if you have a moment I would like for you to contact me personally so... More

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Additional Information about Hilton Garden Inn Rock Hill

Address: 650 Tinsley Way, Rock Hill, SC 29730
Phone Number:
Location: United States > South Carolina > Rock Hill
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Rock Hill 3*
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Also Known As:
Hilton Garden Inn Rock Hill Hotel Rock Hill
Hilton Rock Hill

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