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Hilton Garden Inn Rock Hill

Certificate of Excellence
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650 Tinsley Way, Rock Hill, SC 29730
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Hilton Garden Inn Rock Hill
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Hilton Garden Inn Rock Hill
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271 reviews from our community

Traveler rating
    153
    73
    26
    12
    7
See reviews for
90
51
17
79
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (271)
  • Mar-May only
    (59)
  • Jun-Aug only
    (85)
  • Sep-Nov only
    (67)
  • Dec-Feb only
    (60)
All months
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

This was the only location that had a room available for my husband infant and myself on such short notice. The building room lobby and bathroom were in perfect condition. We got a deluxe king room for the living room space and whereas I did expect it to be a bit more spacious it was fine for our needs. The... More 

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Atlanta, Georgia
2 reviews
1 of 5 stars Reviewed 6 days ago NEW

The room I was given had very loud traffic noise from I-77. I had asked for a quiet room when I checked in and the front desk clerk assured me the one she gave me was very quiet. I hate being lied to and will never stay here again. There are plenty of good hotels in Rock Hill that would... More 

Was this review helpful? Yes
KevinAtkisson, Manager at Hilton Garden Inn Rock Hill, responded to this review

Dear 797Ted, I'm sorry to hear that we could not accommodate your request. Being that we are a highway hotel, at times we may not be able to offer a quieter room that you requested. There are only a few rooms in the hotel that are not directly facing the highway. Where you were placed was typically in the middle... More 

Birmingham, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Super great facility...staff has done an excellent job in preparing for its guest's and making sure they are "at home". I couldn't suggest that more be done...friendly, clean, neat, and warm. You should be sure and include this as one of your destinations.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KevinAtkisson, Manager at Hilton Garden Inn Rock Hill, responded to this review

Dear ED O, Thank you for choosing to stay at the Hilton Garden Inn Rock Hill. Your comments are very important to us as we use the information to help better our overall operation. I am happy to hear that you enjoyed your stay with us! Our staff works extremely hard day in and day out and its great to... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We were here on a weekend soccer trip at nearby Manchester Meadows. The hotel is convenient to everything. Literally next door to a power center type mall, movie theater and restaurants that you can walk to. The hotel was clean, beverage were readily available and loaded with the extras you expect. The one thing that set this apart for us... More 

Was this review helpful? Yes
KevinAtkisson, Manager at Hilton Garden Inn Rock Hill, responded to this review

Dear JChalf, We are excited to hear that you enjoyed your stay with us! It makes what we do so special when we know that our guests have had a great time with us! I am so glad to hear that you got to enjoy the many amenities offered throughout our property as well as the location. I will be... More 

NewFranklin, Ohio, United States
1 review
5 of 5 stars Reviewed 1 week ago

Friendly and helpful staff.Easy access from expressway.Comfortable bed. We do not use most of the provided amenities, but the few we do use are great. We have stayed at other Hilton hotels and have found them to be of great quality and a good value for the money. Relax and enjoy your stay at the Hilton.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KevinAtkisson, Manager at Hilton Garden Inn Rock Hill, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Rock Hill to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! More 

Ft. Worth, TX
Top Contributor
438 reviews 438 reviews
90 hotel reviews
251 helpful votes 251 helpful votes
3 of 5 stars Reviewed 1 week ago

Diamond Status with Hilton. Arrived and my room was not ready so I asked for any room as I didn't want to wait after a flight in. So, I was downgraded to another type of room, which was Ok with me. The room is tired, but OK. The TV has "DirecTV" service and the remote would not change the channels... More 

Was this review helpful? Yes
KevinAtkisson, Manager at Hilton Garden Inn Rock Hill, responded to this review

Dear DTNPROMAN, Thank you for choosing to stay at the Hilton Garden Inn Rock Hill. Your comments are very important to our overall operation, and we appreciate you taking the time to comment on your stay. I am sorry to hear that you had troubles with the TV & lounging on the outside of our property. I will be sure... More 

Franklin, United States
1 review
4 of 5 stars Reviewed 1 week ago

This is a nice Hotel with a pleasant staff. The grounds are nice and Rock Hill is a nice town to visit. But if you are not on the first floor you should plan on extra time when using the elevators. The stairs are much faster.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KevinAtkisson, Manager at Hilton Garden Inn Rock Hill, responded to this review

Dear Eric M, Thank you for choosing to stay at the Hilton Garden Inn Rock Hill. Your comments are very important to us as we use the information to help better our overall operation. I am sorry to hear about the elevator issues. This is the first time that I have been made aware about the quickness of the elevator.... More 

Charleston, South Carolina
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our room was clean and big. The customer service was good. The one drawback was that our key cards (tried both of them) did not work to allow my husband to get back in the hotel from the smoker's area. He had to walk to the front and come in through the lobby. This may have been fixed the next... More 

Was this review helpful? Yes
KevinAtkisson, Manager at Hilton Garden Inn Rock Hill, responded to this review

Dear valued guest, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our property in the future. You Can Count On Us! More 

Birmingham, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The staff was extremely friendly and helpful with our early check-in. We overheard that the hotel would be booked for the next several days but the staff never seemed stressed or too busy to assist. The fresh flavored water in the lobby is amazing and must be sampled! Mattresses are firm/soft adjustable and great for a bad back! Wonderful experience!... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KevinAtkisson, Manager at Hilton Garden Inn Rock Hill, responded to this review

Dear valued guest, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our property in the future. You Can Count On Us! More 

Rock Hill, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

The facility was clean and a very courteous staff. Reataurants are close by and the place is easily accessible. Parking is open and protected. They had coffee and tea available at all times. The check in and out was accurate and the digital check in worked fine.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KevinAtkisson, Manager at Hilton Garden Inn Rock Hill, responded to this review

Dear valued guest, Thank you for your kind words in regards to our staff and overall area of the hotel! We all work very hard to achieve a level of service that goes beyond the call of duty, and it's great to hear when we are consistent with our efforts. I am glad to hear that our area offers you... More 

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