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Hilton Garden Inn Rock Hill

3.0 of 5 650 Tinsley Way, Rock Hill, SC 29730
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Certificate of Excellence 2014
Hilton Garden Inn Rock Hill
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Hilton Garden Inn Rock Hill
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264 reviews from our community

Traveler rating
    150
    71
    25
    12
    6
See reviews for
89
49
17
77
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Charleston, South Carolina
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Our room was clean and big. The customer service was good. The one drawback was that our key cards (tried both of them) did not work to allow my husband to get back in the hotel from the smoker's area. He had to walk to the front and come in through the lobby. This may have been fixed the next... More 

Was this review helpful? Yes
KevinAtkisson, Manager at Hilton Garden Inn Rock Hill, responded to this review

Dear valued guest, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our property in the future. You Can Count On Us! More 

Birmingham, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

The staff was extremely friendly and helpful with our early check-in. We overheard that the hotel would be booked for the next several days but the staff never seemed stressed or too busy to assist. The fresh flavored water in the lobby is amazing and must be sampled! Mattresses are firm/soft adjustable and great for a bad back! Wonderful experience!... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KevinAtkisson, Manager at Hilton Garden Inn Rock Hill, responded to this review

Dear valued guest, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our property in the future. You Can Count On Us! More 

Rock Hill, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

The facility was clean and a very courteous staff. Reataurants are close by and the place is easily accessible. Parking is open and protected. They had coffee and tea available at all times. The check in and out was accurate and the digital check in worked fine.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KevinAtkisson, Manager at Hilton Garden Inn Rock Hill, responded to this review

Dear valued guest, Thank you for your kind words in regards to our staff and overall area of the hotel! We all work very hard to achieve a level of service that goes beyond the call of duty, and it's great to hear when we are consistent with our efforts. I am glad to hear that our area offers you... More 

1 review
5 of 5 stars Reviewed 1 week ago

We stayed for a family wedding for 4 days. The room was really nice and the staff very friendly and helpful. I would recommend this hotel to friends. Beds are very comfortable. I even got an email from the manage asking if my stay was ok.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KevinAtkisson, Manager at Hilton Garden Inn Rock Hill, responded to this review

Dear valued guest, We are delighted to hear that you enjoyed your stay with us! Our team works very hard on a daily basis and it's great to hear when we are recognized for our efforts. We are happy to hear that you will be recommending us to your friends and family. We are very lucky to be in such... More 

Knoxville, United States
1 review
5 of 5 stars Reviewed 1 week ago

Front desk personnel were friendly & helpful - made us feel so special. Enjoyed sitting by the gas fire in the lobby drinking hot chocolate! The room was in excellent condition, very, very clean - bathroom set-up was superb. Had a few special requests as far as location of room, etc. and was pleasantly surprised with everything - couldn't have... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KevinAtkisson, Manager at Hilton Garden Inn Rock Hill, responded to this review

Dear valued guest, Thank you for choosing to stay at the Hilton Garden Inn Rock Hill. We hold all guest comments to a very high level and we use the information to help better our overall operation. I am happy to hear that our staff exceeded your expectations! Our staff works extremely hard day in and day out, and its... More 

Pittsburgh, Pennsylvania
Top Contributor
178 reviews 178 reviews
31 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After driving some ten hours in snow storms on Valentine's Day, we finally arrived at our friends' home. We thought it best to make reservations online. We're so glad that we did. When we arrived about 8:30PM, we were warmly greeted by Matt. He apologized for talking on the phone with another customer who was running late. To make up... More 

Was this review helpful? Yes
KevinAtkisson, Manager at Hilton Garden Inn Rock Hill, responded to this review

Dear valued guest, We are happy to hear that our staff exceeded your expectations during your recent stay! Our staff works very hard to achieve a level of service that all guests have become accustomed too, and it's great to hear when we are consistent with our efforts. I am happy to hear that Matt went above and beyond to... More 

Wisconsin Rapids, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

It is my understanding that a silver member should have complimentary bottled water in the room each day. I attained the silver status in January and have stayed for 1 week after that. I did not have the complimentary water in the room. One of the desk clerks said they weren't sure that a silver member was supposed to get... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KevinAtkisson, Manager at Hilton Garden Inn Rock Hill, responded to this review

Dear valued guest, Thank you for choosing to stay at the Hilton Garden Inn Rock Hill. Your comments are very important to us, as we use the information to help better our overall operation. I am sorry to hear that the complimentary bottles of water were not placed in your room. You are correct, all Hilton Honors members are to... More 

Lexington, United States
2 reviews
4 of 5 stars Reviewed 4 weeks ago

This hotel is easily accessible from I-77 interstate and very close to many restaurants. This was my 3rd or 4th time staying here and will definitely stay again. Rooms are spacious, lobby dining options are very good for they are able to offer.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KevinAtkisson, Manager at Hilton Garden Inn Rock Hill, responded to this review

Dear valued guest, Thank you for choosing to stay at the Hilton Garden Inn Rock Hill. Your comments are very important to us! I am happy to hear that you enjoyed your stay with us! Our staff works extremely hard to provide adequate service that makes the Hilton brand stand out amongst all others! We are happy you found the... More 

PA
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

This is probably my fifth stay if not more at this hotel. Staff is always courteous and accommodating. Actually acknowledging my previous stays. Generally have the breakfast, nothing special but better than normal hotel fare. Numerous chain restaurants around area. It's extremely accessible to interstate. Will return if they continue to not let the hotel slip in appearance or service.

Was this review helpful? Yes
KevinAtkisson, Manager at Hilton Garden Inn Rock Hill, responded to this review

Dear valued guest, Thank you for choosing to stay at the Hilton Garden Inn Rock Hill. Your comments are crucial to our overall operation as we use the information to help critique small issues. I am happy to hear that you enjoyed your stay with us and enjoyed the many restaurants in the area. We take great pride in our... More 

Powderly, United States
1 review
4 of 5 stars Reviewed January 28, 2015

I was here for a week on business. My room was very spacious and well kept. The staff is very friendly and I lacked for nothing. I used the exoercise room while I was there. The treadmills were in good working order and everything was clean. I would definitely stay there again. Lots of dining close by.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KevinAtkisson, Manager at Hilton Garden Inn Rock Hill, responded to this review

Dear valued guest, Thank you for your kind comments about our staff and hotel! It's a breath of fresh air to hear that our guests enjoy the atmosphere while visiting us. We work extremely hard day in and day out to make sure our guests feel comfortable. From the soft beds to the excellent food choices, we take pride in... More 

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Additional Information about Hilton Garden Inn Rock Hill

Address: 650 Tinsley Way, Rock Hill, SC 29730
Phone Number:
Location: United States > South Carolina > Rock Hill
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Rock Hill 3*
Number of rooms: 127
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Also Known As:
Hilton Garden Inn Rock Hill Hotel Rock Hill
Hilton Rock Hill
Hotel Style:
#1 Business Hotel in Rock Hill
#2 Family Hotel in Rock Hill
#4 Romantic Hotel in Rock Hill

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