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Hilton Garden Inn Rock Hill

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650 Tinsley Way, Rock Hill, SC 29730
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Hilton Garden Inn Rock Hill
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Hilton Garden Inn Rock Hill
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278 reviews from our community

Traveler rating
    156
    75
    27
    13
    7
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93
53
17
80
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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  • French first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (278)
  • Mar-May only
    (66)
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    (85)
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    (67)
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NY, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

Check in was easy and the staff was friendly. Room was quiet as I requested one away from elevators and stairs. Housekeeping kept it clean and replenished toiletries. Kurig, microwave, and mini fridge in room. 24 hour coffee/tea in lobby was nice. No complimentary breakfast :( HOWEVER...queen bed mattresses were hard as a rock and sagged.

Review collected in partnership with Hilton Garden Inn

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Alexandria, VA
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We have used Hilton Garden Inns in CA years ago, but not on the East coast. Rock Hill was off of our regular route, VA-FL-VA, but convenient for this particular trip. Our good experiences in CA, plus Trip Advisor reviews, prompted us to try it. Clean accommodations, appropriate amenities, friendliness of staff and value were all v good. We recommend.... More 

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Alexandria, VA, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

The hotel is in a great location near major stores in walking distance. The Staff is friendly. The hotel has excellent amenities and comfortable rooms. The hotel rate are also reasonable. I would recommend this hotel without reservations.

Review collected in partnership with Hilton Garden Inn

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KevinAtkisson, Manager at Hilton Garden Inn Rock Hill, responded to this review

Dear Deborah H, We are happy to hear that you enjoyed your stay with us! We take great pride in our location and product that we offer to our guests and it's great to hear when our travelers feel the same! I will be sure to thank our van drivers for their continuous customer service and tell them how appreciative... More 

1 review
4 of 5 stars Reviewed 4 days ago NEW

We were in town for a weekend getaway/wedding. The hotel was very convenient to highways, shops, and restaurants. The staff were very hospitable, and we very much enjoyed our stay! Whenever we decide to visit the South the Hilton would definetely be considered an option

Review collected in partnership with Hilton Garden Inn

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KevinAtkisson, Manager at Hilton Garden Inn Rock Hill, responded to this review

Dear 464venush, Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Rock Hill to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! More 

Chandler, Arizona
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great staff, very accommodating. Clean rooms, nice firm beds. The bartenders at night are extremely customer focused. Hilton Diamond member, normally stay at the Double Tree in South Park, but this is closer to work and will stay there again.

Review collected in partnership with Hilton Garden Inn

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KevinAtkisson, Manager at Hilton Garden Inn Rock Hill, responded to this review

Dear Conk99, We are happy to hear that you chose to stay with us! It warms our hearts to hear when a guest loves our staff and overall property, it makes what we do just that much better! I will be sure to let our bartenders know of the great job they are doing and thank them for always taking... More 

London, Canada
Senior Contributor
40 reviews 40 reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

On check-in to a pre-booked double bedded room, was told that all that was available was a king plus pullout couch. Both very uncomfortable and we registered our dissatisfaction with the night clerk who offered to comp the room. We accepted the offer. Next morning experienced resistance to honouring the offer, and had to argue strenuously to get it. Was... More 

Review collected in partnership with Hilton Garden Inn

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KevinAtkisson, Manager at Hilton Garden Inn Rock Hill, responded to this review

Dear Nancy A, Thank you for choosing to stay at the Hilton Garden Inn Rock Hill. Your comments are very important to us as we use the information to help better our overall operation. It disappoints me to hear that you did not enjoy your stay with us. This is by far not typical of our operation, as we consistently... More 

Baltimore, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Hilton Garden Inn was an excellent lodging choice for our family trip. The facility was in the right location, easy to access, friendly staff, well maintained, and with many amenities nearby (restaurants, shopping, places of worship, etc.) it proved to be the right choice for our family. We will definitely return to this location when we visit in the... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
KevinAtkisson, Manager at Hilton Garden Inn Rock Hill, responded to this review

Dear Renee C, Thank you for choosing to stay at the Hilton Garden Inn Rock Hill. Your comments are very important to us as we use the information to help better our overall operation. I am glad to hear that you enjoyed your stay with us, and that the staff took care of your every need. Our team members work... More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago

This was the only location that had a room available for my husband infant and myself on such short notice. The building room lobby and bathroom were in perfect condition. We got a deluxe king room for the living room space and whereas I did expect it to be a bit more spacious it was fine for our needs. The... More 

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KevinAtkisson, Manager at Hilton Garden Inn Rock Hill, responded to this review

Dear Christian L, Thank you for choosing to stay at the Hilton Garden Inn Rock Hill. Your comments are extremely important to us, as we use the information to help better our overall operation. I am very happy to hear that you chose to stay with us, although I am disappointed to hear about the guests in our meeting space... More 

Atlanta, Georgia
2 reviews
1 of 5 stars Reviewed 3 weeks ago

The room I was given had very loud traffic noise from I-77. I had asked for a quiet room when I checked in and the front desk clerk assured me the one she gave me was very quiet. I hate being lied to and will never stay here again. There are plenty of good hotels in Rock Hill that would... More 

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KevinAtkisson, Manager at Hilton Garden Inn Rock Hill, responded to this review

Dear 797Ted, I'm sorry to hear that we could not accommodate your request. Being that we are a highway hotel, at times we may not be able to offer a quieter room that you requested. There are only a few rooms in the hotel that are not directly facing the highway. Where you were placed was typically in the middle... More 

Birmingham, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Super great facility...staff has done an excellent job in preparing for its guest's and making sure they are "at home". I couldn't suggest that more be done...friendly, clean, neat, and warm. You should be sure and include this as one of your destinations.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
KevinAtkisson, Manager at Hilton Garden Inn Rock Hill, responded to this review

Dear ED O, Thank you for choosing to stay at the Hilton Garden Inn Rock Hill. Your comments are very important to us as we use the information to help better our overall operation. I am happy to hear that you enjoyed your stay with us! Our staff works extremely hard day in and day out and its great to... More 

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