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Courtyard by Marriott Rock Hill

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1300 River Run Court, Rock Hill, SC 29732
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1 room 1 guest
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Courtyard by Marriott Rock Hill
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124 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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    (124)
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    (42)
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    (19)
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Columbia, South Carolina
1 review
5 of 5 stars Reviewed 3 weeks ago

I am so in love with this hotel!!! From the awesome staff to the amazing room!!! I love how i was greated with a warm weIcome which made me feel very comfortable!!! I most definitely will return & suggest people stay here!!!!❤❤❤❤❤

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

I was excited about staying here. I really though it would be a clean better than average hotel. I wasn't expecting anything above and beyond clean comfortable sleeping quarters and good customer service. This hotel failed on both. First there was a mistake on my reservation. I made this over the phone with a Marriott rep. NOT sure were the... More 

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Katie R, Manager at Courtyard by Marriott Rock Hill, responded to this review

Dear Randi222, Thank you for taking the time to share your recent experience at the Courtyard by Marriott Rock Hill with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guest room and hotel fell short of your expectations. Please rest assured that your comments have been shared with the appropriate teams... More 

Roswell
1 review
4 of 5 stars Reviewed July 19, 2015

Stay was very peaceful good location for all my needs. My room was very roomy and the service made me feel at home.People visiting was also very pleasant, pleasing and nice......would i stay again? Yes

Review collected in partnership with this hotel

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Poca, West Virginia
Level Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 9, 2015

We stayed at this hotel for a softball/July 4th get away. It is in a great location close to the park. The room was amazing. Pillows were perfect and the bed was a little hard, but that's how I like my beds. The staff were extremely nice and very helpful. On Saturday we took the kids to Carowinds for the... More 

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Chesapeake, Virginia
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed July 8, 2015

Stayed here over the Fourth of July weekend. The hotel is tucked off the main road in a quiet location. The lobby is especially attractive, but it was the friendliness of the staff that pleasantly surprised me! Warm smiles and friendly helpfulness was really welcome after a long drive. The room was well-appointed with good lighting. The bed was comfortable... More 

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Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 27, 2015

I am a Marriott Rewards member and am very disappointed by this experience. We selected this hotel because it was near the venue of an event we were attending, and have decided that the proximity was not worth the price. Rooms were expensive, hospitality was very poor, insufficient parking and room temp almost unbearable. Room charge was what I would... More 

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Katie R, Manager at Courtyard by Marriott Rock Hill, responded to this review

Dear KNS60, We appreciate that you have taken the time to share your feedback with us. We truly regret to hear that we did not exceeded your expectations. We sincerely appreciate your feedback as it helps us to detect our strengths and opportunity areas. Please know we have already informed the involved departments to take in consideration all your suggestions... More 

Level Contributor
91 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed June 26, 2015

We spent several nights here while visiting family. Some super people need recognition....Elizabeth at the front desk. From check in throughout the stay she was helpful, friendly and accommodating. She really made us feel at home! Also...Vicky at the Bistro. She made us dinner one night. I wish the Courtyard would give here a bit better food to prepare. This... More 

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Albuquerque
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed June 24, 2015

We visit Rock Hill every year to see family and have stayed here every time. This year we had to cancel our trip at the last minute as my father was diagnosed with leukemia hours before we left. The airlines worked with us, other hotels worked with us, but this hotel reminded me I had prepaid, and therefore there was... More 

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Katie R, Manager at Courtyard by Marriott Rock Hill, responded to this review

Dear scelder, I hope all is well in Albuquerque. First, I would like to say that I'm so sorry to hear of your father's diagnosis. Please know that I will keep you and your family in my thoughts and prayers. On a second note, thank you so much for taking the time to bring this to our attention. Can you... More 

Akron, Ohio
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed June 22, 2015

We stopped here after a long day of travel on our way to Hilton Head. We had a king room, however, the bed was a very small king - not what you normally get in a hotel. It was barely bigger than a queen and was so close to the wall that one person had to shimmy by the wall... More 

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Katie R, Manager at Courtyard by Marriott Rock Hill, responded to this review

Dear LynnS, Thank you for taking the time to share your honest opinion with us. We regret to hear that we did not exceed your expectations during yoru stay with us. Regarding the bed size, all of our king beds are standard size. Perhaps the layout of the room made it feel smaller? Either way, we are sorry to hear... More 

Coastal South Carolina, South Carolina
2 reviews
4 of 5 stars Reviewed June 16, 2015 via mobile

We stayed at courtyard marriott for one night room was very clean and nicely decorated! Rosalind at The front desk checked us in and was super helpful and full of personality. We were just a little disappointed they do not throw in a complimentary breakfast. Nice seating areas outside and nice lobby and bar!

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