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TownePlace Suites by Marriott - Rock Hill

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2135 Tabor Drive, Rock Hill, SC 29730
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1 room 1 guest
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TownePlace Suites by Marriott - Rock Hill
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123 Reviews from our TripAdvisor Community

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Traveler rating
    71
    27
    16
    5
    4
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51
23
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26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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    (23)
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Gordonville, Pennsylvania
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent four nights here for a friends wedding...rooms were clean, staff is friendly, breakfast is above average for a hotel, pool was refreshing, convenient to all the locales we needed to go to. Early check in was a plus.

Was this review helpful? Yes 1
Atlanta, Georgia
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed here back in late February/early March and really enjoyed my time there. The staff were very friendly and accommodating during the check-in process. The room was very clean and the housekeeping staff refreshed my towels and made the bed every day. I was actually impressed with the breakfast as well. Most "hot" breakfasts can leave a little to... More 

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Estes Park, CO
Level Contributor
59 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 23, 2015

Stayed here for four nights while in Rock Hill. Very nice, clean and friendly hotel. The free breakfast is very diverse and healthy. They have two business computers with printers for anyone to use. We really liked the size of the rooms and the non slamming doors. The staff seemed to go out of there way to help with anything... More 

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Sanford, Florida
Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed July 8, 2015

We were traveling up north and happened upon this hotel. It was a great price for a large room. I was told at the front desk that they are full with business personnel during the week but have a hard time filling up on the weekend. Families need to take advantage of this! We had a two bedroom suite with... More 

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Lancaster, Ohio
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 6, 2015 via mobile

After 11 hours of traffic, rain, and not being close enough to home, we stopped at another hotel, which had just sold the last suite, they directed us to this hotel...blessing in disguise! Bigger room and it was cheaper! Only drawback was could not get wifi to work, would connect but then would not allow anything to load. When traveling... More 

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Albany, New York
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 10, 2015

I was there for a long term stay (2 months). The room was clean and comfortable and the majority of the staff was helpful and friendly. During my stay the hotel was being renovated but the disturbance to me was minimal. The only complaint I had was the breakfast attendant. During my stay I only ate at the breakfast area... More 

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1 review
1 of 5 stars Reviewed May 28, 2015 via mobile

The WORSE Possible Stay At Any Place Have Ever Stayec!! Managers Are The Rudest People I Have Ever Dealt With Before!! Room Request No Feather Pillows Hac them. face Swollen And Red!! GM was stand there Didn't know it was him Didn't say One word To me? Left few thing Came Next Day left couple thing left hotel Asked To... More 

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Gary C, General Manager at TownePlace Suites by Marriott - Rock Hill, responded to this review

Obviously, the staff and management have a different take on the set of circumstances for this stay, but we offer, again, our apologies that your experience was less than ideal. We pride ourselves on delivering excellent service, from top to bottom, within our organization, as a review of a clear majority of reviewers will bear out. More 

Marietta, Georgia
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 27, 2015

I have been to this hotel twice in the past month. It is OK but the breakfast is nothing to look forward to in the morning. Layout of hotel is strange with elevators at each end of the hotel and a very small reception area and breakfast room. the workout room has an elliptical and walking machine with each facing... More 

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Gary C, General Manager at TownePlace Suites by Marriott - Rock Hill, responded to this review

Thank you for your feedback on our property! As you indicated the property is currently under renovation, but this will not affect the layout of the property (elevator location) nor the services offered (breakfast), but will bring the rooms back to like-new condition. The location of the television in the fitness room is for the benefit of those either using... More 

Akron, Ohio
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 28, 2015

I booked two rooms as a stop on the way to Hilton Head. I can't recommend this hotel due to a severe lack of cleanliness. The door was splattered with coffee (I hope) and surfaces were smeared and dirty. Even the TV looked like it was wiped with a dirty cloth that left a film of streaks. My parents stayed... More 

Was this review helpful? Yes 2
Gary C, General Manager at TownePlace Suites by Marriott - Rock Hill, responded to this review

Dear Sir/Madam: I am sorry to hear of your experience. We pride ourselves on delivery a clean product and friendly service and I am disappointed that this was not your experience. Please accept our sincere apologies. Please feel free to contact me directly at the hotel, as I would like to know the full details of your stay and to... More 

Lancaster, OH
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 26, 2015 via mobile

We were heading home from a trip to Florida and stopped here for the night. The rooms were nice and clean. The bed was comfy but the pillows could have been better. Liked that they had snacks in the lobby including beer. It is really for extended stay but worked great for just an overnight too.

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