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Holiday Inn Rock Hill

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503 Galleria Boulevard, Rock Hill, SC 29730
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Holiday Inn Rock Hill
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137 Reviews from our TripAdvisor Community

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Traveler rating
    90
    32
    3
    6
    6
See reviews for
45
28
3
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Russian first
  • Any
English first
  • All months
    (137)
  • Mar-May only
    (41)
  • Jun-Aug only
    (42)
  • Sep-Nov only
    (28)
  • Dec-Feb only
    (26)
All months
Level Contributor
5 reviews
5 of 5 stars Reviewed 4 days ago NEW

Clean. Comfortable. Friendly front staff. We forgot shampoo & front desk clerk provided me with little bottles that was more than enough. Only issue is when we returned from dinner, someone left something really really rotten in the trash can by the elevator. I'm a nurse & can handle many smells...but whatever that was made me gag. Which is unusual.... More 

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Level Contributor
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Kudos to the housekeeping staff because the rooms, hallways and common areas are clean. The room was a bit small but nicely done with a refrigerator and microwave. We had a bit of trouble with our A/C unit- it either blew frigid air or turned off. Lastly I wish the front desk staff were able to accommodate us getting into... More 

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Birmingham, Alabama
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

I blocked rooms at the Holiday Inn for an engagement party for my family. The customer service was outstanding, the rooms were great, the breakfast was great and the whole facility/experience was more than I had expected.

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Kissimmee, Florida, United States
Level Contributor
217 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I'll start with the good - the room. Very good. Nicely done, and since I used points, I expected less than I got. Updated and clean, with a good shower and work area. Nice location, and nice lobby. Live music in the bar area. The downsides: There was an odd body odor smell immediately upon entering. My first thought was... More 

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Rock Hill, South Carolina, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Awesome Hotel; the staff is Great and they have excellent food. Ms. Caroline makes sure everything is how you want it. If you are looking for a nice place to stay or have an event; I highly recommend using them. Great Job Team!

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Lakeland, Florida
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The room was quiet, exceptionally clean and the beds were very comfortable! The service was outstanding...Jeremy at the front desk was very polite and helpful. Aubrey and Brianna in the dining room were just wonderful...very friendly, very helpful, very welcoming! The food was excellent as well. We'd requested a room with a roll in shower, but that feature was not... More 

Was this review helpful? Yes 2
Simpsonville, South Carolina
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed June 22, 2015

I really enjoyed the look and feel of the hotel. It seem pretty new and well maintained. I figured that the customer service would be great but I was wrong! First when I arrived my reservation had a "Complimentary Breakfast" stamp. When I asked about it, the front desk associate had no idea about it. Figured I would ask someone... More 

Was this review helpful? Yes 2
Randy A, Director of Sales at Holiday Inn Rock Hill, responded to this review

Good afternoon Sandy 565, We do appreciate your time and reviewing your stay with us. Thank you for your compliments on the appearance of the hotel. However, I do apologize for the mistake that our front desk agent made when stamping your registration card with breakfast included. We have several new associates and they are learning all the ropes. The... More 

Buffalo, New York
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 26, 2015

Great for the family. Restaurant and bar located on the main level. Walking distance to Mall and other restaurants. Nice pool and very friendly staff. WIFI was a challenge to set up but had no problems while on it. Went around Christmas and the hotel was decorated for the holidays.

Was this review helpful? Yes 3
Sacramento, California
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 14, 2015

I spent the last two weeks at this hotel on business. Aside from some minor issues with the pool and work out area being closed (inaccessible) prior to the posted closing time, it was a great place! The highlight was the smiling faces at breakfast and throughout the day. The restaurant staff was very friendly - Kristen, Briana, and Aubrey... More 

Was this review helpful? Yes 4
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 11, 2015

We have been staying at this Holiday Inn for the past three years on our way North. This year the rates jumped from $120.00 per night to $171.95 per night. I am a Priority Club member and use AAA to help reduce rate. I feel I was slammed this year and will never stay here again! They offered no amenities... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Rock Hill, responded to this review

Dear John A, It is a pleasure to receive a review from one of our IHG Reward Club Members like you. We do appreciate your loyalty to our brand for the past three years. In line with this, we feel disappointed that you were not satisfied with our hotel's room pricing. It is not our intention to have you feel... More 

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