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Holiday Inn Rock Hill

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503 Galleria Boulevard, Rock Hill, SC 29730
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Holiday Inn Rock Hill
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131 Reviews from our TripAdvisor Community

Traveler rating
    86
    30
    3
    6
    6
See reviews for
43
28
2
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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    (131)
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Simpsonville, South Carolina
Contributor
17 reviews 17 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

I really enjoyed the look and feel of the hotel. It seem pretty new and well maintained. I figured that the customer service would be great but I was wrong! First when I arrived my reservation had a "Complimentary Breakfast" stamp. When I asked about it, the front desk associate had no idea about it. Figured I would ask someone... More 

Was this review helpful? Yes
Randy A, Director of Sales at Holiday Inn Rock Hill, responded to this review

Good afternoon Sandy 565, We do appreciate your time and reviewing your stay with us. Thank you for your compliments on the appearance of the hotel. However, I do apologize for the mistake that our front desk agent made when stamping your registration card with breakfast included. We have several new associates and they are learning all the ropes. The... More 

Buffalo, New York
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 26, 2015

Great for the family. Restaurant and bar located on the main level. Walking distance to Mall and other restaurants. Nice pool and very friendly staff. WIFI was a challenge to set up but had no problems while on it. Went around Christmas and the hotel was decorated for the holidays.

Was this review helpful? Yes 2
Sacramento, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 14, 2015

I spent the last two weeks at this hotel on business. Aside from some minor issues with the pool and work out area being closed (inaccessible) prior to the posted closing time, it was a great place! The highlight was the smiling faces at breakfast and throughout the day. The restaurant staff was very friendly - Kristen, Briana, and Aubrey... More 

Was this review helpful? Yes 3
2 reviews
2 of 5 stars Reviewed May 11, 2015

We have been staying at this Holiday Inn for the past three years on our way North. This year the rates jumped from $120.00 per night to $171.95 per night. I am a Priority Club member and use AAA to help reduce rate. I feel I was slammed this year and will never stay here again! They offered no amenities... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Rock Hill, responded to this review

Dear John A, It is a pleasure to receive a review from one of our IHG Reward Club Members like you. We do appreciate your loyalty to our brand for the past three years. In line with this, we feel disappointed that you were not satisfied with our hotel's room pricing. It is not our intention to have you feel... More 

Champaign
Reviewer
5 reviews 5 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 28, 2015

This hotel had bad reviews on Trip Advisor but things must have changed. This is a clean, well staffed, and managed hotel. Beautiful, large rooms. Very quiet. The lobby is open and inviting with a huge TV and nice seating. The fireplace adds to the ambience. I give this hotel a 10 out of 10.

Was this review helpful? Yes 3
Columbia, SC
Top Contributor
64 reviews 64 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed March 22, 2015

This was bare bones: no breakfast, nary a bottle of water in sight - and at a premium price. For over $200/night you could at least have nice toiletries or pay-per-view. But no. I suggest staying at the equally nice, yet considerably less expensive (plus you get breakfast and other little treats!), at the Hampton Inn down the road.

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Rock Hill, responded to this review

Dear FlippingOut, Thank you for taking the time to write your review. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. It seems that we were not able to execute an exemplary hotel stay experience due to the lack of breakfast service and the room rate did... More 

Atlanta, Georgia, United States
Top Contributor
78 reviews 78 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed March 17, 2015

Our choose for out of town business associates, the rooms are nice & the bartender is the funniest guy ever! It's located adjacent to the mall and several resturaunts and just off of the interstate, which makes the location perfect.

Was this review helpful? Yes 2
Logan, Oh, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 10, 2015

I really want to say your morning kitchen staff are excellent. They were extremely friendly, courteous and helpful. I especially would like to say thank you to Kristen and Briana. They helped to make my day start off great. They deserve high praise for the way they take care of the hotel guess. I've stayed in many hotels over time... More 

Was this review helpful? Yes 2
Toronto, Canada
Top Contributor
160 reviews 160 reviews
37 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed March 9, 2015

I booked this hotel for a one nights stay during our most recent drive down to Florida. We were looking for a place just south of Charlotte. The traffic is terrible around Charlotte and we wanted to get past it and not deal with the morning rush. This was a perfect place to stop. The hotel looks and feels brand... More 

Was this review helpful? Yes 2
Kent, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 24, 2015

The hotel was clean and updated. we only stayed one night,as we were passing through. The restaurant was gourmet it was good but not enough choices. We were mostly impressed with the breakfast buffet, it was outstanding!!

Was this review helpful? Yes 1
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