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Quality Inn & Suites

2.0 of 5
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2625 Cherry Rd., Rock Hill, SC 29730
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70 Reviews from our TripAdvisor Community

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Traveler rating
    4
    11
    8
    13
    34
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27
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15
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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    (26)
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1 review
1 of 5 stars Reviewed 4 days ago NEW

On our trip to Florida we stayed overnight and this place was a disappointing. After a long drive we were looking forward to the pool and some relaxation. To our dismay the pool although usable had paint chipping from its surface and the water did not look clean. The room we stayed in was clean at first glance but upon... More 

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John H, Front Office Manager at Quality Inn & Suites, responded to this review

Dear WvuSteve, Thank you for taking the time to post comments about your recent stay. We are very sorry that your expectations were not exceeded. I have shared your remarks with our maintenance department, and we have corrected the issue with the pool. We are also working diligently to correct the issue you mentioned regarding your guest room. Again, I... More 

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel seems newly renovated and our room was very clean. check inn and check out was smooth and easy and very welcoming from front desk person. we will visit again in October. please post new pictures on web.

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Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Finding reasonably priced rooms when you're on the road is getting to be a challenge...too many bad surprises. Not here! We were actually greeted at the door by very friendly staff who went out of their way to make us feel welcome and show us to our room. The room is very nice and most importantly-clean! Good free wifi and... More 

Was this review helpful? Yes 1
John H, Front Office Manager at Quality Inn & Suites, responded to this review

Dear kansasrfl, Thank you for taking the time to write a review of your experience at our hotel. We are very happy to read that your experience was positive, and we hope that you will visit our hotel the next time you are in the Rock Hill area. Please feel free to contact us directly at (803) 329-3121, and we... More 

1 review
1 of 5 stars Reviewed June 7, 2015 via mobile

Called and made reservations a week before our family & friend trip . The FIRST question I asked was this pet friendly and they said they were . We were traveling with 2/13# dogs . Came in on a Friday night to go to Carowinds on Saturday with our 2 kids . Saturday morning we went to Carowinds . After... More 

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John H, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, We are a pet friendly hotel, but unfortunately your dogs were barking so frequently and loudly that we received complaints from guests, not only in the direct vicinity of your room but also on the first floor. Many of our guests work third shift, and they were trying to sleep but were unable to because of the... More 

Travelers are raving about these Rock Hill hotels

Rochester, New York
Level Contributor
82 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed May 13, 2015

We stayed at this property for one night. The check in and check out were fine, the room was clean and the bed was good. This is an older property that doesn't have any upgrades (except for the beds) and the hall carpets are not the best by any means. Breakfast was just OK.

Was this review helpful? Yes
John H, Front Office Manager at Quality Inn & Suites, responded to this review

Dear KBM37, Thank you for taking the time to post a review of our hotel. We are very pleased to hear that you were happy with the arrival and departure and that you found your room clean and the bed comfortable. Since your last visit, we have replaced the carpet in the hallway and in all of our guest rooms.... More 

Manassas, Virginia
1 review
1 of 5 stars Reviewed April 29, 2015

I stayed here back in February and it was great. However, there was a new younger front desk clerk there on more more recent trip, Jay, I think was his name. When I called and asked for additional towels, he said I could not have any more and hung up on me abruptly. The condition of the hotel is great,... More 

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John H, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Kenneth S., I would like to sincerely apologize for the unpleasant experience you had at our hotel. I have discussed this siutation with our entire staff, and we will make sure to always greet guests with the utmost courtesy and respect. Please contact me directly at (803) 329-3121 to discuss this issue further. Again, I am extremely sorry, and... More 

Buffalo, NY
Level Contributor
51 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed April 28, 2015

We were on our way to Flordia and were seeing double so using the trip adviser app on my phone I found this place appeared they were doing renovations it was fairly easy to find right off the highway. You have to pull into another parking lot to get to it, neighborhood looked sketchy but it was also 10 pm... More 

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1 review
5 of 5 stars Reviewed April 20, 2015

This is one of the best motels I have been to in Rock hill, SC and it is also close to Carowinds. I would recommend this to a person looking to a nice and safe place to spend a night or vacation. The staff is really friendly.

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1 review
1 of 5 stars Reviewed April 10, 2015 via mobile

So me and my fiance checked into a king room with a jacuzzi today 04/10/15. The jacuzzi was cleaned using to much of the purple bathroom cleaner from ecolab. Me and my future wife sat in the tub for not even 5 minutes and got chemical burns over our entire bodys. We switched rooms to a king suite that was... More 

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Fort Myers, Florida
1 review
1 of 5 stars Reviewed April 5, 2015

unable to travel any further I checked into this hotel as usually try and stay with Choice Hotels. I totally understand they are refurbishing entire hotel but the one building that they put us in should probably not be rented by the health board. Received a large spider bite in the night. totally unclean. no ice machines in entire premises... More 

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