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BEST WESTERN Point South

Certificate of Excellence
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I-95 & US 17 Exit 33, Ridgeland, SC 29936-1210
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BEST WESTERN Point South
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BEST WESTERN Point South
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371 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (371)
  • Mar-May only
    (134)
  • Jun-Aug only
    (100)
  • Sep-Nov only
    (67)
  • Dec-Feb only
    (70)
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Altamonte Springs, Florida
1 review
2 of 5 stars Reviewed 2 days ago NEW

The room was very humid all night even thought the air conditioner ran all night. I notified the clerk the next day who seemed unconcerned and tossed it off as this is normal for this area. Since I live in Orlando I am used to humidity but Floridians are able to keep most of the humidity outside, certainly not in... More 

Was this review helpful? Yes
Terry O, Guest Relations Manager at BEST WESTERN Point South, responded to this review

On behalf of our entire Staff here at the Best Western, I apologize for us not having exceeded your expectations during your recent stay. We have had a spell the last couple of weeks where the humidity and heat indexes have been off the charts for this area, but that is still no excuse. We hope that you give us... More 

Lexington, South Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The person at check out was very nice and we rented this room because we had rented a room at the Atlantis on Tybee Island and had nothing but problems. We checked in there at 3pm and at 5 there was no water to take a shower. I finally had to call the police to get the management at Atlantis... More 

Was this review helpful? Yes
Terry O, Guest Relations Manager at BEST WESTERN Point South, responded to this review

Thank you so much for your wonderful review of our hotel! Initially, it may look like we are out in the middle of nowhere (lol), but Hilton Head, Bluffton, & Beaufort are all within 30 miles; THREE Tanger outlets are within 40 miles, as is Savannah. And Charleston is but an hour away. We hope you will look us up... More 

Harmony, null, United States
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 1 week ago

The reception folks and the wait staff at Dennys (attached to the hotel) were really helpful and nice, and the hotel even gives out "doggy bags" with two bottles of water, biscuits, and a bag of soft dog food for each dog. Their pet fee is quite reasonable at $12. The grounds were tidy and well kept. The hotel is... More 

Was this review helpful? Yes
Terry O, Guest Relations Manager at BEST WESTERN Point South, responded to this review

Thank you for your kind words regarding our hotel. We have looked into the issues you mentioned and I will be receiving a report from Maintenance today. We do have hard water here in this part of the country, so every once in a while you will get the mineral odor. We hope you will stay with us the next... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

This is a great hotel. Needed a place to stop and sleep on the way home from North Carolina to Florida. Right off 1-95, clean, comfortable and convenient. Very affordable. Front desk was open 24 hours and attendant was very friendly. The free Denny's breakfast was a nice add-on.

Was this review helpful? Yes
Terry O, Guest Relations Manager at BEST WESTERN Point South, responded to this review

Thank you so much for your wonderful review of our hotel! It is very much appreciated! Guests like you make our jobs fun and easy, as we strive to make sure each and every Guest gets the super-treatment they deserve. Thank you again, and we look forward to seeing you soon! More 

Durham, North Carolina
Level Contributor
58 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

I was very impressed with this motel. The staff were very nice and even gave us a care package for our dog (water, treats, kibble). The room was clean and well maintained. They also provide vouchers for breakfast at the attached Denny's. My only "complaint" is that the breakfast vouchers are for eat in only. We couldn't use them since... More 

Was this review helpful? Yes
Terry O, Guest Relations Manager at BEST WESTERN Point South, responded to this review

Thank you so much for your wonderful review of our hotel. It is much appreciated! We really love our dog owners and dogs, and we make sure that every time a pet room is rented, it is super clean - even dogs can't tell other dogs were in the rooms previously! We have scheduled a meeting with Denny's management regarding... More 

Hialeah Gardens
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

There is some problem between the hotel and the Internet -- internet said no rooms, but I called and reserved one. Of course, it was $20 higher than the internet price. Great facility. The only suggestion I will make is to provide benches/chairs where possible outside of the rooms. Small lobby bar is a wonderful amenity.

Review collected in partnership with Best Western

Was this review helpful? Yes
Terry O, Guest Relations Manager at BEST WESTERN Point South, responded to this review

Thank you so much for taking the time to review our hotel and for the kind words! We have successfully addressed the internet issue you brought up, and we are looking into your other concern as well. And thank you for your comment regarding our Lounge, as well! Hope to see you soon! More 

Schooleys Mountain, NJ, United States
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

This hotel was OK. There wasn't anything special about it. It did the job it was supposed to do for us....provide a bed, a place to eat dinner (which was actually very good but not run by Best Western), and quick access to gas and the Interstate. It was clean and the staff was professional.

Review collected in partnership with Best Western

Was this review helpful? Yes
Terry O, Guest Relations Manager at BEST WESTERN Point South, responded to this review

Thank you very much for taking the time to fill out a review of our hotel. We always strive to make sure our Guests are well taken care of and that they have everything they need when they stay with us! More 

Aiken, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Easy Check-in and I had called to request a ground floor room in a quiet area. They accommodated my request. Breakfast was at Denny's and was very good. I have already booked this location for next week. Would highly recommend this property.

Review collected in partnership with Best Western

Was this review helpful? Yes
Terry O, Guest Relations Manager at BEST WESTERN Point South, responded to this review

Thank you, Randell, for taking the time to review our hotel. We really appreciate your kind words and we look forward to seeing you next week. Stop in The Lounge and chat with me over an adult beverage if you get the chance! More 

New York, United States
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This place was so so well maintained. Hotel staff were kind, helpful, and courteous in every area (front desk, restaurant, housekeeping). The grounds were meticulous and there was ample parking for trucks and RV's. We stayed overnight while on a move to FL and needed a reasonably priced hotel close to I-95 that allowed pets. This hotel meets and exceeds... More 

Was this review helpful? Yes 1
Terry O, Guest Relations Manager at BEST WESTERN Point South, responded to this review

We really appreciate Guests like you, Ms. Jacey, who make us want to come to work and focus on our Guests' happiness! Our Staff appreciates your comments and for taking the time to review our hotel and restaurant! Thank you so much! More 

leesburg, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

from the call to get a room to arriving to getting a wake up call every thing was great food was excellent stall had the room clean and cool It was in the 90s outside so coming into a cool room was great. breakfast was great and the associates preparing breakfast was courteous and had everything stocked and even cooked... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Terry O, Guest Relations Manager at BEST WESTERN Point South, responded to this review

Thank you Mr. David for taking the time to review our hotel and especially for the wonderful comments you made. We really appreciate it when our Guests give us such excellent feedback - it makes us work even harder! Thanks again! More 

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