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Quality Inn & Suites

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221 James Taylor Rd, Ridgeland, SC 29936 (Formerly Comfort Inn Ridgeland)
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Quality Inn & Suites
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Ranked #2 of 6 Hotels in Ridgeland
A recent review
5 of 5 stars reviewed 2 days ago
JudyFromUpstateNY Central New York State
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82 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Central New York State
Top Contributor
84 reviews 84 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We usually stay in Hardeeville SC on our way home from Florida, but the pet-friendly motels there were full, so we came a little further north and found Ridgeland SC. And this Quality Inn is full tonight - thank goodness we called ahead! The front desk staff people were moving at top speed but maintaining a courteous and friendly attitude,... More 

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Montreal
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

Hôtel is close to I95, nearmeroad many restaurants accessable on foot. Hôtel is clean and staff are polite and of service. Hot and cold breakfast is served from 6am to 9 am Roms are spacious and clean

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Stow, Ohio, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

This hotel had a tv that didn't work. The room didn't smell fresh and the internet connection was terrible. The wallpaper was peeling. We will never stay there again The best thing was parking right outside the room.

Was this review helpful? Yes
Mira P, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Guest, we appreciate you taking the time to provide us with such detailed feedback about your stay. we are sorry to hear that several things throughout your stay did not meet your expectations.Please note that your concerns have been passed on to our housekeeping dept. we do hope you give us another chance as we will definitely improve our... More 

Greenville, South Carolina
Top Contributor
163 reviews 163 reviews
35 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed February 9, 2015 via mobile

so my daughter and I stayed here before We had a race. It was a clean room, seemed like new bedding. The mattress is good as well. Needs more plugs for phones and stuff. Breakfast was good as well, but very small area.

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Mira P, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Guest, Good Morning & Thank you for taking the time to complete our online survey regarding your stay at our hotel as we value all of them that come our way. we hope to see you again soon. More 

Goodrich, Michigan
Top Contributor
64 reviews 64 reviews
31 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed January 22, 2015

This was a nice stay. Our room had two doors, though. One was to where our car was parked outside our door (which we like), and one was to the pool/commons area. With no window, it was different. We had a very good night's sleep. I don't know why, but many hotels have little breakfast areas, and this was one... More 

Was this review helpful? Yes 1
Mira P, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your stay recent stay at our hotel. Your feedback is very important to us and we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon. Sincerely, Guest Service More 

NJ
Contributor
14 reviews 14 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed December 9, 2014 via mobile

This was the second time I stayed at this hotel for one ight. I was there one year earlier on the same business trip. First time wasn't too bad, except for the outdated room and brown water. In My most recent stay the room smelled like mildew, there were fruit flies everywhere, the fan was left on high and when... More 

Was this review helpful? Yes 1
Mira P, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to write a detailed review. We are sorry to hear that your stay at the hotel was not up to par.We will be using the feed back you provided to make improvements for our guests in the future & everything will be in order on your next visit. We look forward to... More 

Travelers are raving about these Ridgeland hotels

Ottawa, Canada
Top Contributor
58 reviews 58 reviews
21 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed November 8, 2014

We stopped here on our way to Florida. The furnishings need upgrading. Not impressed with the room layout. Noisy too. No pull through parking for when hauling a trailer. We will not stop here again.The morning brunch was ok.

Was this review helpful? Yes 1
Mira P, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are sorry to hear that your stay at the hotel is not as per your expectation & the information has been passed on to our management. Sincerely, Guest Service More 

Fort Myers, Florida
Contributor
13 reviews 13 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 14, 2014

We selected the Quality Inn & Suites, Ridgeland as our stop on the way to Florida this year. We checked out the reviews on Trip Advisor and agree with some of the reviews that it is clean, convenient to the interstate, and has large comfortable rooms. We also agree that it is somewhat dated. Our room was directly off the... More 

Was this review helpful? Yes
Mira P, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon. Sincerely,... More 

Charleston, West Virginia
Contributor
11 reviews 11 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 29, 2014

My husband and I spend the month of March in FL and stop at this hotel the end of Feb on our way down and the end of March on our way home. We have stayed 6 nights during the past 3 years. It is not the most up to date but it is adequate. The restaurant across the parking... More 

Was this review helpful? Yes
Mira P, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.We hope to see you again soon. Sincerely, Guest... More 

Williamsburg, Virginia
Top Contributor
192 reviews 192 reviews
29 hotel reviews
95 helpful votes 95 helpful votes
1 of 5 stars Reviewed September 7, 2014

My daughter saw the billboards on the Interstate - not one, but two swimming pools, one indoor and one outdoor. So this is where we would stay. While we checking in you could see the indoor pool for the desk. The clerk, a rather unpleasant gent, her heard excitement about taking a swim but never said a word to us... More 

Was this review helpful? Yes 1
Mira P, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Guest, On Behalf of our entire team, i would like to apologize for failing to exceed your expectations.Your satisfaction is most important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Sorry for inconvenience , Pool Inspector inspect pool that time... More 

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