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Peppertree Ocean Club, a Festiva Resort

1908 North Ocean Blvd, North Myrtle Beach, SC 29582
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Peppertree Ocean Club, a Festiva Resort
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163 Reviews from our TripAdvisor Community

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Level Contributor
7 reviews
4 of 5 stars Reviewed 6 days ago NEW

The location and view is awesome! I go to Myrtle Beach every year for almost 15 years. Stayed in a lot of places and some places twice. I am a Timeshare owner and exchange every year. This "resort" is truly in need of updates and new everything. I see over and over again the Manager apologizing. I know not all... More 

Helpful?
Thank Margie D
Michael P, General Manager at Peppertree Ocean Club, a Festiva Resort, responded to this review

Thank you for your feedback. I apologize that your unit floor was not cleaned properly. Thanks for bringing this to our attention so we can address this issue with our housekeeping staff. Our Housekeeping staff does do a great job almost all the time. It looks like your unit slipped through the cracks and wasn't cleaned properly. Thank you again... More 

Massachusetts
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Older resort, Clean.1 bedroom is good for a couple. Okay for 4 however a little tight. Great location. Great value. Nice outdoor pools and Jacuzzi. Good place to stay to golf and sightsee. Nothing better than walking right out to the ocean.

Helpful?
Thank All4Vacation2
Michael P, General Manager at Peppertree Ocean Club, a Festiva Resort, responded to this review

Thank you for your kind feedback. We look forward to serving you again in the future. More 

Charlotte, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 27, 2015 via mobile

Had a wonderful stay. Requested a renovated room as advised by previous remarks. Received room 605 and it was a great experience. Flat screens, clean and new bedding and the room was hotel clean (you know). Fantasia in the front office welcomed us in with a pleasant smile and gracious attitude on the day of our arrival. So even though... More 

Helpful?
1 Thank Alexandria W
Michael P, General Manager at Peppertree Ocean Club, a Festiva Resort, responded to this review

Thank you for your feedback. We are happy that you and your family enjoyed staying with us. We look forward to serving your family again in the future. More 

Chattanooga, Tennessee
Level Contributor
76 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed December 6, 2015

I booked with Festiva. I was place in a unit on the second floor. The floor was dirty. Couch was old, dirty and sink where you sat on it. The window was cloudy and could barely see out of it. Small kitchen as part of the dining floor (4 chairs) and living room. It is a small room. We were... More 

Helpful?
3 Thank keidel411
Michael P, General Manager at Peppertree Ocean Club, a Festiva Resort, responded to this review

Thank you for giving us your feedback. I apologize that your room wasn't cleaned properly prior to your arrival. Our housekeeping department does a great job with our units. We will take this feedback and turn this into a training lesson. We are replacing sofas and appliances in the units. Again, I apologize for your unit not being cleaned properly... More 

Travelers are raving about these North Myrtle Beach hotels

Columbia, South Carolina
Level Contributor
266 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 412 helpful votes
4 of 5 stars Reviewed November 30, 2015

We booked a week at the Peppertree Ocean Club through RCI Condo exchange. We had a two bedroom unit on the first floor. Our condo was nice enough, we had plenty of room and the kitchen came with lots of things necessary to make food if you were interested. The room looked a bit dated and the furniture was on... More 

Helpful?
Thank JonLugoff_SC
Michael P, General Manager at Peppertree Ocean Club, a Festiva Resort, responded to this review

Thank you for your feedback. We are switching out some furniture in all the units. We thank you for staying with us and look forward to serving you again in the future. More 

Rocky Mount, United States
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed November 25, 2015

At one time this might have been a cozy beach front vacation place. The units are nice inside but worn and in need of refreshing. Outside, you might even think twice about staying. So worn. So sad. If you are fortunate enough to have a beach side unit the view is wonderful. If you do not have beach view -... More 

Helpful?
1 Thank Wayne T
Michael P, General Manager at Peppertree Ocean Club, a Festiva Resort, responded to this review

Thank you Wayne T for your feedback on your recent stay. We are slowly updating our units. We are updating TV's, Couches, Appliances, and Drapes. Thank you for staying with us and we look forward to serving you and your family again in the future. More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 15, 2015 via mobile

Great staff. Clean rooms and amenties. Terrific well equipped fitness room. Indoor pool area could use some paint but nice pool and hot tub. Unit was small but very well equipped kitchen. Daily linen exchange a nice feature. Good value..will visit again!

Helpful?
Thank Catherine W
Michael P, General Manager at Peppertree Ocean Club, a Festiva Resort, responded to this review

Thank you Catherine for your nice feedback. We are looking at doing some painting in the indoor pool area. We look forward to serving you and your family again in the future. More 

McDermott, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 7, 2015

I had no problems at the condo we are on the 2nd floor room 207 it's very clean we've found no problem with it and the internet is working fine as I'm in the room typing on it now and OMG the view is amazing, and we are just on the first nite here 5 to go, kitchen is well... More 

Helpful?
1 Thank vjlawton_44
Michael P, General Manager at Peppertree Ocean Club, a Festiva Resort, responded to this review

Thank you for your feedback. We are happy you enjoyed your stay with us. We look forward to serving you and your family in the future. More 

Washington, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 6, 2015

I can handle old.....(which this place is)...but I can't handle dirty. Had to check out after killing several bugs in the bathroom. There really is no excuse for this. It doesn't cost much to be clean. The floors were dirty, the heat/air registers were covered in lint, the cupboards were sticky, the stove was rusted.

Helpful?
1 Thank Carolyn C
Michael P, General Manager at Peppertree Ocean Club, a Festiva Resort, responded to this review

Thank you for taking the time out to give us feedback. I have spoken with our Director of Housekeeping about this incident. I apologize that you had some housekeeping issues with your unit. Our housekeeping Department takes pride in cleaning all of the units here. It seems like your unit didn't receive the proper cleaning which I apologize for. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 22, 2015 via mobile

The pool facilities are very nice. The room furniture and floors were not clean. The hallways and 1st floor restrooms were filthy. I did enjoy my stay after i covered the couch with a sheet and mopped the room floors myself.

Helpful?
1 Thank Theresa G
Michael P, General Manager at Peppertree Ocean Club, a Festiva Resort, responded to this review

Thank you for your feedback. I apologize for your unit not being cleaned properly. Our housekeeping staff does a great job to make sure all of our units and common areas are clean. I will pass this along to our director of Housekeeping. Again, Thank you for your feedback and we look forward to serving you again in the future. More 

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