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Radisson Hotel Charleston Airport

3.5 of 5
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5991 Rivers Avenue, North Charleston, SC 29406
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Radisson Hotel Charleston Airport
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Ranked #39 of 59 Hotels in North Charleston
A recent review
4 of 5 stars reviewed 2 weeks ago
Naomi S Columbia, United States
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434 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Burlington
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 1 week ago

Got moved 3 times to try and find a room that was in working order....a/c didn't work, controls to bed missing and never worked, rooms not clean bags of chips etc under chair. None of the shuttles were working so taxis had to be called to take you to the cruise ship port. No shuttles for downtown and were told... More 

Was this review helpful? Yes
RadissonChas, Guest Relations Manager at Radisson Hotel Charleston Airport, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We have discussed the conditions of your room and the a/c issues with our staff to ensure all guest rooms are up to Radisson standards. We also apologize for the inconvenience that you experienced with the shuttles. More 

Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

Spent a night here prior to departing Charleston. Decor is outdated and dirty looking. Room was clean, airport shuttle convenient. Do NOT eat in the restaurant. She Crab Soup came to the table with a thick layer of grease/butter floating on top, poking around it seemed to contain alot of shell as well. The Chicken Quesadillia had burnt bits in... More 

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RadissonChas, Guest Relations Manager at Radisson Hotel Charleston Airport, responded to this review

We appreciate your feedback regarding our Restaurant. We regret to hear your dining experience did not meet your expectations. We have passed on your comments and concerns to our Food and Beverage department so they may address this situation with your She-Crab soup and ensure that we deliver outstanding service in the future. More 

1 review
4 of 5 stars Reviewed 2 weeks ago

I don't understand what all the bad reviews were about. Our stay here was welcoming, comfortable, clean, and nice. Blanche at the front desk is a wonderful addition to the hotel's staff. She was very nice, hospitable, and knowledgeable. Greeted us every time we came in if she happened to be working. The only reasons I didn't give a full... More 

Was this review helpful? Yes
RadissonChas, Guest Relations Manager at Radisson Hotel Charleston Airport, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay and the encounter you experienced with Ms.Blanche. We look forward to your next stay. More 

Wilmington, North Carolina
Contributor
17 reviews 17 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We were pleasantly surprised with the hotel. I think it's gotten a bad rap in the past. It is dated and does need some TLC but it was very clean! The staff was wonderful, both elevators worked and they were making hotel improvements during our stay. You can't beat the location. 15 mins to downtown and 15 mins to the... More 

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RadissonChas, Guest Relations Manager at Radisson Hotel Charleston Airport, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us and the location of the property. More 

Beaufort, South Carolina
Top Contributor
83 reviews 83 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stopped for a quick overnight. The hotel is a 3 star with a very good price point. The whole check in procedure was excellent and welcoming. The room was clean and the bed was far superior to other 3 star hotels. Looks like some renovations going on. The hotel is convenient to the airport and there are many restaurants close... More 

Was this review helpful? Yes
RadissonChas, Guest Relations Manager at Radisson Hotel Charleston Airport, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay and the checkin process. We look forward to your next stay. More 

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 3 weeks ago

Avoid this hotel. First, it is located in a less than desirable area. Second, it needs a major face lift (dark hallways and dated decor) and there is lots of stuff in broken that requires repair (elevator broken with duct tape over it). However, staff was friendly and helpful.

Was this review helpful? Yes
RadissonChas, Guest Relations Manager at Radisson Hotel Charleston Airport, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. I apologize for the appearance of the duct tape over the down button of the elevator. More 

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