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All 58 North Charleston hotels

Radisson Hotel Charleston Airport

3.5 of 5 Hotel   |   5991 Rivers Avenue, North Charleston, SC 29406
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35%
Ranked #42 of 58 hotels in North Charleston
A recent review
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  • Reviews (238)
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238 people have reviewed this hotel

Traveler rating
    38
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
Rockingham, United States
1 review
2 of 5 stars Reviewed 3 days ago NEW

The maid left my room door unlocked and open all afternoon and it was only discovered upon my families return to the hotel. Since the door was left open somebody took it upon themselves to have a bowel movement in my bedroom. The night staff was not very helpful and only offered a simple apology that was not sufficient as... More

Review collected in partnership with Radisson Hotels

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RadissonCha, General Manager at Radisson Hotel Charleston Airport, responded to this review

Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Radisson we apologize for the concerns you shared about your experience at this hotel. We are working diligently to correct these issues and I am grateful that you brought them to my attention. No guest room should be left open and... More

Raleigh, United States
1 review
2 of 5 stars Reviewed 3 days ago NEW

The front desk staff was by far very professional & courteous. The issue is that 2 nights were charged on my card where it should have been 1. I've been transferred to the manager's voicemail everytime I called to get this straightened out but have yet to receive a returned call. I've used ClubCarlson chains for years & have never... More

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Louisville, Kentucky
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

First. Let me say that I did bring all of these things to the attention of the attendant and she did offer to move us or have our room serviced. This, however, does in no way excuse the condition the room was in when we arrived. I will let the pics do most of the talking. In addition there was... More

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RadissonCha, General Manager at Radisson Hotel Charleston Airport, responded to this review

Thank you for your comments and photos on your stay. I am dismayed that you were checked into a room that had not be inspected. It is our intention that your room be inspected and ready for your arrival. I am happy to hear that the front desk offered to give you another room upon hearing that this room was... More

Asheville, North Carolina
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I decided to go with hotwire (do not know the hotel until you pay). After I paid, I found out we were staying at Radisson. Generally Radissons are great hotels. This hotel is not up to the standards of most Radissons. The lobby was nice. Trina greeted us upon check in. Great personality and very helpful. We got to the... More

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RadissonCha, General Manager at Radisson Hotel Charleston Airport, responded to this review

I am very happy to hear that one of our staff members took such good care of you. I was however disappointed to hear the one was not as accommodating or friendly. We seek to create a great experience for our guests and appreciate you pointing our areas for improvement. Thank you again for your stay and for taking the... More

Charelston, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

I recenlty stayed at the Radisson for a family reunion. The staff was friendly and accommodating. The hotel was pet friendly because I have 2 dogs that travel with me. I stayed at a different hotel when traveling with my pets and the staff was unaccomodating to be a pet friendly hotel.

Review collected in partnership with Radisson Hotels

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RadissonCha, General Manager at Radisson Hotel Charleston Airport, responded to this review

I am glad that we were able to accommodate you and both of your dogs. And I am happy that you found the staff and accommodations to be comfortable and pleasant. Thank you for taking the time to comment on your recent stay with us. We look forward to your next visit . More

1 review
1 of 5 stars Reviewed 1 week ago

Our stay was so bad I wouldn't even rate it with one star. Like many guest this weekend, this was a very disappointing stay. When we arrived, the receptionist was very pleasant but when she left service went rapidly downhill. One of the first problems is that the hotel is SIGNIFICANTLY understaffed. There should always be a manager on staff... More

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RadissonCha, General Manager at Radisson Hotel Charleston Airport, responded to this review

I appreciate you time to comment on your recent stay at the Radisson Hotel. I apologize that you had so much difficulty with the locks. It is very frustrating to hear the number of times you had made trips up and down from the second floor to get a key to you room. It is an issue we are working... More

1 review
2 of 5 stars Reviewed 2 weeks ago

Mattress was hard as cement, front desk needs more personnel during check-in/out times. Smell of clorine very strong on first floor. Not many electrical outlets. Good luck working the room key. Sad that breakfast was the highlight after we reminded desk that we had paid for this service

Review collected in partnership with Radisson Hotels

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RadissonCha, Guest Relations Manager at Radisson Hotel Charleston Airport, responded to this review

Hello and thank you for your feedback. I do apologize our mattress was not satisfactory to your needs. The beds are new therefore they are extra firm. As for the smell of chlorine our large indoor pool is located on the 1st floor. We do treat our pool daily, and we are able to smell for about 45 minutes in... More

Charlotte, North Carolina
Contributor
20 reviews 20 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

A girls weekend gone bad. First we were checked into a room in the 2nd floor that had no working phone in the room, hair all over the floor and in the tub when I spoke to the night manager he stated it was a 40 year old hotel. The next day we were moved to the 6th floor to... More

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CarlsonRezidor, Online Customer Support at Radisson Hotel Charleston Airport, responded to this review

Thank you for taking the time to share your feedback. We take pride in our “Yes I Can!” culture and do apologize that you did not receive this level of service. We take the time to listen to your constructive comments, so we can continually improve our services. We hope for another opportunity to exceed your expectations. More

Atlanta, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Bad, bad, bad. Dirty, shabby, broken beds and bathroom features. Ghetto location, noisy a/c. Listed as a 3.5 star hotel, but unless it's on a 1-10 scale, there is no way this is above 2 stars! It won't let me post this unless there are 200 characters, so forgive me while I fill this space with nonsense. Trust me, I... More

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Radisson Hotel Charleston Airport, responded to this review

Thank you for taking the time to share your feedback. We take pride in our “Yes I Can!” culture and do apologize that you did not receive this level of service. We take the time to listen to your constructive comments, so we can continually improve our services. We hope for another opportunity to exceed your expectations. More

Lexington, Kentucky
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I was very excited to book my 3 night stay at the Radisson - as soon as I arrived, the disappointment began, it started at the front desk. The lady who checked me in was rude and appeared to be in a bad mood. After 10 hours of travel, I was looking forward to a smile and a warm welcome.... More

Was this review helpful? Yes 1
RadissonCha, General Manager at Radisson Hotel Charleston Airport, responded to this review

I am disappointed too with the issues that you confronted during your stay. It is not acceptable that we failed you in so many areas, from housekeeping, check-in and the lack of friendliness from the staff. I apology to you for your disappoints during your stay. More

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Additional Information about Radisson Hotel Charleston Airport

Address: 5991 Rivers Avenue, North Charleston, SC 29406
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > North Charleston
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Radisson Hotel Charleston Airport 3.5*
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Also Known As:
Radisson Charleston Airport
Radisson North Charleston
North Charleston Radisson

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
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Number of rooms
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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