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Radisson Hotel Charleston Airport

3.5 of 5
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5991 Rivers Avenue, North Charleston, SC 29406
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Radisson Hotel Charleston Airport
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502 Reviews from our TripAdvisor Community

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Jonesboro, Georgia
Level Contributor
65 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

website said full service hotel. we arrived on a Sunday night for 3 nights. At checkin the desk clerk Sherry who was friendly advised us that the hot tub was broken and that the restaurant was only open for breakfast during our stay and the lounge/bar was not open at all. So no restaurant meant no room service either. We... More 

Helpful?
Thank CLINT29405
RadissonChas, Front Office Manager at Radisson Hotel Charleston Airport, responded to this review

Thank you for taking the time to share your feedback. We take pride in our “Yes I Can!” culture and do apologize you did not receive this level of service. We take the time to listen to your constructive comments, so we can continually improve our services. Clint29405. We hope for another opportunity to exceed your expectations. More 

South Carolina
1 review
1 of 5 stars Reviewed 4 weeks ago

Rooms are filthy. Hours of bar not as stated. Staff is nice but not helpful. Could not get any assistance with anything. This is a tired poorly run hotel. Many other hotels in area much better maintained and managed. It is not worth the money. Look elsewhere for lodging.

Review collected in partnership with Radisson Hotels

Helpful?
Thank S9608MOalisonb
CarlsonRezidor, Online Customer Care at Radisson Hotel Charleston Airport, responded to this review

Thank you for taking time to let us know of your experience. We apologize for the lack of cleanliness as well as the hours of the bar not readily available to you. We regret that the condition of your room and the service you received from the staff were disappointing, and we are working diligently on these areas in order... More 

Greenville, South Carolina
1 review
3 of 5 stars Reviewed December 29, 2015

A bit old hotel and it shows. I was aware of the age of the hotel so no complaints. The following is mmy opinion what hotel management shoud do. The front desk looked about 30 years old, desk to chipped, and frayed and paintless. The hotel could use a thorough uplift - carpets, lights, paint all throghout the public areas.... More 

Review collected in partnership with Radisson Hotels

Helpful?
Thank 623anil
New Ellenton, South Carolina
1 review
4 of 5 stars Reviewed December 23, 2015

We stayed for one night in the hotel, parked our car there, and flew out of Charleston Airport early the next morning. The room itself was clean and average, but the shuttle service both ways and the bartender/chef were very friendly and catered to us personally. The shuttle was on time, even @ 5:30 a.m. and they picked us up... More 

Review collected in partnership with Radisson Hotels

Helpful?
Thank leezed90
CarlsonRezidor, Online Customer Care Specialist at Radisson Hotel Charleston Airport, responded to this review

Thank you for taking time to write your review. Please accept our sincere apologies for the disappointments you experienced during your stay. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. It is unfortunate that we fell short... More 

1 review
2 of 5 stars Reviewed December 21, 2015

I had to book this hotel last minute as I was traveling alone and did not want to drive home at 11:30pm 3 hours away. So, this had fairly good reviews and was close to where I was. The hotel staff at the front desk barely smiled, greeted or acted helpful at all towards me. He also did not tell... More 

Review collected in partnership with Radisson Hotels

Helpful?
Thank Tammy F
CarlsonRezidor, Online Customer Support at Radisson Hotel Charleston Airport, responded to this review

Thank you for taking time to write your review. Please accept our sincere apologies for the disappointments you experienced during your stay. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. It is unfortunate that we fell short... More 

Conway, South Carolina
1 review
2 of 5 stars Reviewed December 7, 2015

Restaurant awful. Sat 10-15 min in a empty room only to have a belligerent and obnoxious waitress come over and tell the family that it was not included in our package. Charged for Milk and Cereal total 699 and HOT OJ. lol The bed remote for firmness did not work. Rooms haven't been redone forever it appears. I stayed there... More 

Helpful?
Thank Shabby C
RadissonChas, Front Office Manager at Radisson Hotel Charleston Airport, responded to this review

Thank you for taking the time to share your feedback. We take pride in our “Yes I Can!” culture and do apologize you did not receive this level of service. We take the time to listen to your constructive comments, so we can continually improve our services. Shabby C We hope for another opportunity to exceed your expectations. Should you... More 

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