the hotel was a terrible experience, the customer service sucks very bad. I asked for a non smoking room and when I entered the room i was assigned to, it stunk with stale smell of cigarettes, i went down to the desk and told them, but they said that the room was a non smoking and when I tried to... More

This hotel was clean, comfortable and quiet. The breakfast had a good variety. More

Clean, comfortable with all the comforts of home. As for the people in the parking lot -had there is a bar in the lobby - I had to go get some things out of my truck and they were just outside smoking. I will offend a lot of people here but you can create non smoking enviroments but you won't... More

We needed a room for one night, and due to some weekend event happening in Charleston that weekend EVERYTHING else was booked. We paid over $100.00 for a room that should have cost about $35.00. We would have booked in advance however this was a last minute need for a hotel room. The staff was friendly at check in, other... More

The night my husband and I checked in it was very late. The hotel has a bar set up in the middle of the lobby and there was loud music playing (it didn't bother me, but would have if I could hear it in my room). The girl at the front desk was very nice and got us check in... More

The rate was great and the hotel is nice, the staff is really friendly. But, our room smelled like smoke. Yuck! More

Booked two nights based on the reviews but was so disappointed, we checked out after the first night. The room: first floor next to outside door, stairs and ice machine. The window actually faced the inside corridor and these sights! There was no other window that faced outdoors.. I question why this was a guest room, it should have been... More

As many people, I was a bit skeptical of coming here. Some of the reviews kind of had me worried. I checked in right at 3 and the attendant was fantastic! The people here are very friendly. I was on the 4th floor, and I loved my room. It was clean and well worth the money I spent. The next... More

Like other reviewers, I was concerned about the negative reviews and exactly what to expect upon arrival. We had a late arrival and check in was fast. It took the night clerk a few minutes to "warm up" to us but working late at night by yourself, I'd be a bit apprehensive toward everyone too. Once she saw we were... More