I stay at many Best Western's across the nation, and so far, this is the worst! Booked reservation on line through Gold Crown Club for two suites to accommodate self, spouse, and a couple from out of town to celebrate a special occasion. Upon arrival, the confirmed reservation had been changed, without notification and they would not correct it to... more

I did stay at the hotel recently. The customer service there is awful not to say all of them, one in specific Sherel was very rude since the time I got there. Not helpful and gossiping a lot about other staff in front of customers. I had a problem with the reservation and instead of her handled it she had... more

This was a perfect choice, and we are fussy. We appreciated the spacious suite, pool, fitness room, average breakfast, Ruby Tuesday close by without going back on a major highway, warm friendly staff and overall newness and cleanliness. We felt welcome and comfortable. more

My family and I had a great stay at this very new, very clean hotel. The staff was great and very helpful and exceeded all of our expectations. Great place that I think once people find out about it that they will be very pleased. more

We stayed 4 Nights in the hotel. The Hotel is new and in an area of North Charleston that is relatively easy to access (I26). To call it Airport Hotel it is too far away from the airport. The matresses are more than hard and the service is lousy. On the fourth of july room service wanted to clean the... more

I booked the reservation, and my sister stayed in the hotel with my son for one night. The following review is written by my sister: "We stayed in Charleston for a concert at the Collesium. Parking is free and they offered a very good military rate ($92). We were on the 4th floor, which must be the smoking floor. Our... more

The Best Western was right off of Interstate 26 and Ashley Phosphate Road, which are both heavily congested. First glipse was that it was very nice. Landscaping had been poorly done, even though it had been open for a couple of months. The lobby was nice and clean and the hotel employees were very helpful and knowledgeable. I stayed in... more

The staff was not very service minded and the breakfast staff worked very slow. But the place felt new and... more