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BEST WESTERN PLUS Airport Inn & Suites

2.5 of 5
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2470 Prospect Street, North Charleston, SC 29406
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BEST WESTERN PLUS Airport Inn & Suites
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Ranked #25 of 59 Hotels in North Charleston
A recent review
4 of 5 stars reviewed 1 week ago
ccesq Gros Islet, St. Lucia
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227 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Gros Islet, St. Lucia
Level Contributor
229 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed 1 week ago

I planned a last minute trip to Charleston and hotels were at a premium. I found a deal at the Best Western online that included a free carriage ride. We arrived around 5pm on a Friday night and the lot was pretty full. There were several people in lobby and a few people in line for check in. There was... More 

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN PLUS Airport Inn & Suites, responded to this review

I am so glad that you enjoyed your stay and that you found the accommodations and service to exceed your expectations We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit. More 

Lees Summit, United States
1 review
3 of 5 stars Reviewed 1 week ago

This hotel is not fancy, but it's clean and comfortable. The decor was nice and the furnishings were comfortable. The pool as a nice extra, although small. The breakfast was not great, but it was a free breakfast. Nothing extraordinary, but fine for a trip.

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN PLUS Airport Inn & Suites, responded to this review

It means a lot to hear from guests who are satisfied with all of our services and amenities. Thank you for taking the time to share your experience More 

1 review
4 of 5 stars Reviewed 1 week ago

Overall we had an excellent stay and experience at this hotel. The front desk manager Tausha was rude and seemingly uncaring. The rest of the front desk staff, Tisha and Kenya were great and made up for the managers attitude. We only tried the breakfast one day and that was enough. It is nothing special. Room was fine but the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN PLUS Airport Inn & Suites, responded to this review

Thank you for choosing our hotel recently as your traveled to Florida. Our guest comments are very important to us and gives us valuable feedback of the guest point of view. We appreciate your business and hope you will make us a regular stop as you travel in our area. More 

Anderson, United States
1 review
5 of 5 stars Reviewed 1 week ago

Everything was very clean. The breakfast was typical for an economy hotel. The only thing missing was a hot tub to relax after a long drive. Very conveniently located just off I-26 close to the airport. I was afraid the jets taking off and landing would be a problem, but it was only noticeable while awake and didn't bother our... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN PLUS Airport Inn & Suites, responded to this review

We sincerely appreciate your time and effort to write us a very insightful review. We are committed to delivering the highest level of service to our guests, and we will use your feedback to help us correct our deficiencies and improve our services further to better achieve our primary goal. Thank you for staying at our hotel. Please visit again... More 

Lompoc, California
1 review
3 of 5 stars Reviewed 2 weeks ago

We had a cancelled flight and needed a hotel close to the airport with a shuttle. The rate was reasonable, but room was not as expected. We needed two queen beds and were told that was what was available, but were given a room with a king bed and a pull out sofa sleeper that not queen size. When I... More 

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN PLUS Airport Inn & Suites, responded to this review

It is disheartening to hear about your recent experience at our hotel. Our sincerest apologies for the inconvenience during your stay. Rest assured the comments you made will be addressed in order for us to improve our services, we hope you give us a chance to serve you again. More 

Oneonta, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay at Best Western Plus North Charleston South Carolina. Very nice. We would stay again. We had no complaints with the hotel. Very clean and comfortable. All the staff was very helpful and friendly.

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN PLUS Airport Inn & Suites, responded to this review

Thank you for your review and rating of our hotel and staff. It is so rewarding to us to know that our guest have enjoyed their visit with us. We appreciate your business and look forward to having your stay with us again soon. More 

San Francisco, CA
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel is new and comfortable. There are several restaurants in the vicinity, but not within comfortable walking distance. The hotel is on a cul-de-sac with two other brand-new-looking hotels in a rural setting close to a freeway. Our room was quiet despite being near the airport and freeway.

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN PLUS Airport Inn & Suites, responded to this review

Thank you for your review, rating and recommendation of our hotel. It is rewarding to learn that we have exceeded our guest expectations. We truly appreciate your business, please make us your home away from home when you come to the area More 

Lugoff, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

Once I checked in room smelled, immediately complained- nothing done, complained following morning-nothing done, complained that night - nothing done, complained while checking out - attendant said "that room always has an odor, not sure what it is". Thanks for putting me in a room that you knew smelled horrible. I will not be back!

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN PLUS Airport Inn & Suites, responded to this review

Thank you for taking time to post a review of your recent visit at our hotel. Our guest comments are very important to us as we work to upgrade and improve our facility. Rest assured your comments and the problem will be addressed. I am so sorry that this happened to you. We appreciate your business and hope you will... More 

Greenville
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The room/suite was the perfect size for our group and very quiet.The breakfast was your regular hotel breakfast, but had boiled eggs and some hot choices, which was nice. The coffee was good, which is unusual for hotel coffee. Kathy in the dining room was so nice and kept everything in order and well stocked. Tish (I think) at the... More 

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN PLUS Airport Inn & Suites, responded to this review

Thank you for taking time to post a review of your recent visit at our hotel. Our guest comments are very important to us as we work to upgrade and improve our facility. Rest assured your comments will be addressed. We appreciate your business and hope you will give us another chance to serve you. More 

Easley, United States
1 review
4 of 5 stars Reviewed May 29, 2015

The Charleston area hotels are rediculously priced. This hotel is convienent and a short drive to most areas. It is still fairly new and clean, the breakfast is well managed. We have stayed here several times and have not had any issues. Indoor pool is a little small and no outdoor pool available.

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Public Relations Manager at BEST WESTERN PLUS Airport Inn & Suites, responded to this review

We are glad you enjoyed your stay with us. Thank you for such a nice review and we hope to be seeing you again soon. We appreciate your business.. More 

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