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Candlewood Suites I-26 @ Northwoods Mall

2.0 of 5 2177 Northwoods Blvd, North Charleston, SC 29406
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Candlewood Suites I-26 @ Northwoods Mall
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Candlewood Suites I-26 @ Northwoods Mall
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59 reviews from our community

Traveler rating
    22
    15
    7
    10
    5
See reviews for
10
16
10
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Canton, OH
Contributor
15 reviews 15 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Clean room, friendly staff, pretty quiet considering it is located right next to the mall. Check in was smooth. They are an extended stay property, so you don't get housekeeping every day. I went down to the desk to get some fresh towels on our third day, and was told housekeeping would bring some right up, but never got any.... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

Dear dpstas, Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I am pleased you found our room accommodations and friendly staff commendable. I apologize for any inconvenience you may have... More 

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 31, 2014

This property was clean. The staff was friendly. Our check in was easy. The room was clean, linens fresh and the bed was actually comfortable. There's a full size kitchen, although our room was missing pots, which we didn't need. The water pressure was good. The tub floor was kinda slippery but tolerable. We would stay here again if the... More 

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The Villages, Florida
Top Contributor
190 reviews 190 reviews
84 hotel reviews
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed October 3, 2014

Stayed 10/2. Hotel is a bit hard to find, tucked away near shopping mall. Plenty of free parking and friendly check in. Room is typical Candlewood suite layout with full kitchen facilities. Clean comfortable beds with fresh sheets. Light carpeted floor also clean. Shower has good water pressure and plenty of hot water. TV was very small but had plenty... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

Dear Jerry C, I appreciate that you took the time to leave us a review about your stay. It is good to know that you found our rooms to be clean and comfortable. It is always a plus on our end to receive positive remarks from our valued guests like you. We hope the next time you are in the... More 

Greater Cincinnati
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 8, 2014

Rooms were clean, roomy, with a kitchen for those staying an extended time. We stayed two nights and there is everything to do movies, restaurants, shopping, all within walking distance. The best part was they are only 30 minutes from Folly Beach which was amazing and a lot of fun. My kids, grandkids, and myself spend two long days at... More 

Was this review helpful? Yes 1
Gurgaon, India
Top Contributor
64 reviews 64 reviews
54 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed September 1, 2014

The staff seems very unconcerned about the guest. Specially the receptionist, the TV in the reception area very high for a normal conversation with her. The room was smelling of smoke, the window does not open to take the stale air out. Renovations are on, hence the laundry and health club are closed. Another about 15 days. Internet good speed.... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

Dear sanjay744, Thank you for taking the time to write us a review regarding your recent stay. We are pleased to know you liked the Internet speed we offer and our spacious parking lot. We would like to apologize for the experience you had with the service you received and the room accommodations you had fell below your expectations. We... More 

Taylors, South Carolina
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 16, 2014

The staff seemed very unconcerned about anything that was going on. I arrived very early in the morning. I was told that I could not extend my checkout and I would have to call after 7 in the morning and talk to the next shift. I had to wake up in the middle of my sleep to call and ask... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

Dear Darren B, Thank you for bringing this to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to follow up with you. We have sent you a private message in effort to obtain more information. I look forward to hearing back from you very soon. Sincerely, Connie D Case Manager IHGCare More 

Greenville, South Carolina
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 11, 2014 via mobile

The customer service was horrible but some of the staff. Your room does not get cleaned unless you are staying 7 days. You also have to exchange your dirty towels at the front desk because they don't clean your room or bring them too you. The way the a/c is you can not really feel it in the bedroom area... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

Dear sulliv35, Thank you very much for taking the time to share your comments online. It is always our goal to provide convenient and comfortable accommodations as well as world class service to all our guests. On this occasion we regret we fell short of your expectations. We would like to address this further and have sent you a private... More 

North Charleston, South Carolina
Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 1, 2014

I stayed there for 4 days while my home was being renovated. The room was clean and fully equipped. The staff was very friendly and helpful. I truly enjoyed my stay at this hotel. It went far above my expectations.

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 28, 2014 via mobile

Just checked in. Was expecting a double room for the four of us, but was given a queen bed with a hide a bed. When you pay over $100 a night you expect to sleep in a bed. It had a huge orange colored stain on it, and we had no bedding for the couch. We also were put in... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

Dear Dchildress4, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room assignment prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More 

Rock Hill, South Carolina
Contributor
14 reviews 14 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 24, 2014

The hotel was very clean and what I liked was that you had the entire kitchen which I put to good use. Also the front office clerk Danielle was very nice and helpful. She honored an early check in for us so we didn't have to drive all over the city to find something to do while the room got... More 

Was this review helpful? Yes 1
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Additional Information about Candlewood Suites I-26 @ Northwoods Mall

Address: 2177 Northwoods Blvd, North Charleston, SC 29406
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > North Charleston
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites I-26 @ Northwoods Mall 2*
Number of rooms: 101
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Also Known As:
Candlewood Suites i-26 @ Northwoods Mall Hotel North Charleston
Candlewood Suites North Charleston
Candlewood North Charleston
North Charleston Candlewood Suites

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