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All 58 North Charleston hotels

Candlewood Suites I-26 @ Northwoods Mall

2.0 of 5 Hotel   |   2177 Northwoods Blvd, North Charleston, SC 29406
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64%
Ranked #39 of 58 hotels in North Charleston
A recent review
5 of 5 stars reviewed 4 weeks ago
Cathy H North Charleston, South Carolina
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54 people have reviewed this hotel

Traveler rating
    22
    13
    5
    9
    5
See reviews for
8
14
9
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Taylors, South Carolina
1 review
1 of 5 stars Reviewed 2 weeks ago

The staff seemed very unconcerned about anything that was going on. I arrived very early in the morning. I was told that I could not extend my checkout and I would have to call after 7 in the morning and talk to the next shift. I had to wake up in the middle of my sleep to call and ask... More

Was this review helpful? Yes
Greenville, South Carolina
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

The customer service was horrible but some of the staff. Your room does not get cleaned unless you are staying 7 days. You also have to exchange your dirty towels at the front desk because they don't clean your room or bring them too you. The way the a/c is you can not really feel it in the bedroom area... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

Dear sulliv35, Thank you very much for taking the time to share your comments online. It is always our goal to provide convenient and comfortable accommodations as well as world class service to all our guests. On this occasion we regret we fell short of your expectations. We would like to address this further and have sent you a private... More

North Charleston, South Carolina
Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I stayed there for 4 days while my home was being renovated. The room was clean and fully equipped. The staff was very friendly and helpful. I truly enjoyed my stay at this hotel. It went far above my expectations.

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

Just checked in. Was expecting a double room for the four of us, but was given a queen bed with a hide a bed. When you pay over $100 a night you expect to sleep in a bed. It had a huge orange colored stain on it, and we had no bedding for the couch. We also were put in... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

Dear Dchildress4, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room assignment prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

Rock Hill, South Carolina
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 24, 2014

The hotel was very clean and what I liked was that you had the entire kitchen which I put to good use. Also the front office clerk Danielle was very nice and helpful. She honored an early check in for us so we didn't have to drive all over the city to find something to do while the room got... More

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Fountain Hills, Arizona
Top Contributor
93 reviews 93 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed May 29, 2014

We are here for 3 nights while our RV is undergoing repairs. This is a good place for a multi-day stay. Rooms come with a kitchenette, including full fridge, dishwasher, range top, and cooking utensils. The beds are comfortable and there is even a recliner in front of the flat screen TV. Dogs are allowed at an extra fee. The... More

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Philadelphia
Top Contributor
149 reviews 149 reviews
34 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed April 21, 2014

The hotel overall was fine. The room was clean and I had everything I needed. Internet worked perfect. Had a good amount of channels to pick from to watch TV. The location was as said "Northwood Mall" which you could easily walk to. Plenty of restaurants. Lots to do! Parking was ample, well lit and free. Wednesday night there was... More

Was this review helpful? Yes 2
Georgia
Contributor
13 reviews 13 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed January 20, 2014

The good: the sheets were clean,the staff was friendly,there was a mall and a movie theater next door. The bad: When we pulled in it looked nice, there is a grilling area out front with several men cooking and drinking beer, playing loud hankJr. music , when walking to the lobby the "griller" was cat calling my 15 year old... More

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

Dear vexxed, Thank you for taking the time to share your feedback regarding your experience with us. We appreciate your comments as it helps us in our never ending task to better ourselves. I am disappointed to read that your stay with us was not what you expected. I sincerely apologize for the room condition fell below your standards and... More

FL
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 8, 2014

Stayed for over a month. House keeping for rooms is not daily with CWS. Though they agreed in contract price for some sort of daily housekeeping. We had a block of rooms under contract. Unless you reminded them on a daily basis to service the room it wasn't happening. Management would "yes we will take care of it" you all... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

Dear Brad M, Thank you for your review about your stay. It is truly unfortunate to see that you did not fully enjoy your time at the hotel. We take comments such as these very seriously and would like to follow up with you. We have sent you a private message in effort to obtain more information. I look forward... More

Charleston, South Carolina
1 review
1 of 5 stars Reviewed November 5, 2013

My mother got a room here to just to get away for a little while after her brother died. When we walked into the room everything looked nice but when she pulled the sheets back on one of the beds it had brown stains on them that looked like poop (yuck). My mother called to the front desk to ask... More

Was this review helpful? Yes
Amy M, Director of Sales at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

Thank you for your feedback. We are truly sorry that we did not meet your expectations and please know we take your comments very seriously. Customer service and cleanliness are very important to us and we would like to resolve the issues you had immediately. The General Manager would like for you to please contact him at the hotel in... More

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Additional Information about Candlewood Suites I-26 @ Northwoods Mall

Address: 2177 Northwoods Blvd, North Charleston, SC 29406
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > North Charleston
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites I-26 @ Northwoods Mall 2*
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Also Known As:
Candlewood Suites i-26 @ Northwoods Mall Hotel North Charleston
Candlewood Suites North Charleston
Candlewood North Charleston
North Charleston Candlewood Suites

54 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Make yourself at home at Candlewood Suites North Charleston. Welcome to the Candlewood Suites in North Charleston, South Carolina. Our hotel's convenient location places you just minutes from historic downtown Charleston and the Charleston International Airport. Guests traveling for business or leisure will feel right at home in our comfortable suites. If you are visiting Charleston for leisure, historic downtown Charleston is just a short drive from our hotel. In Charleston, you can visit a plantation, take a tour of Fort Sumter or the USS Yorktown, or relax on one of South Carolina's beautiful beaches. For those who love to shop, Northwoods Mall is just steps from our hotel. Those who are in town for business will enjoy our Charleston hotel's ideal location near I-26 and just minutes from the Charleston Convention Center, Charleston Air Force Base, Naval Weapons Station and Trident Hospital. Our hotel also provides convenient access to Trident Technical College, Charleston Southern University, the College of Charleston and MUSC. Whether you stay for one night or make yourself at home for an extended stay, we are ready to serve you. Our suites include fully equipped kitchens and the Candlewood Cupboard, our 24-hour convenience store, located in the lobby with a variety of items at great values. Our property also offers free laundry facilities to all guests. Check out our Charleston hotel's great deals and plan your stay with us today. ... more   less 
Number of rooms
101

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