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Candlewood Suites I-26 @ Northwoods Mall

2.0 of 5 2177 Northwoods Blvd, North Charleston, SC 29406
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Candlewood Suites I-26 @ Northwoods Mall
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Candlewood Suites I-26 @ Northwoods Mall
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62 reviews from our community

Traveler rating
    22
    18
    7
    10
    5
See reviews for
11
16
10
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (16)
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    (19)
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WI
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel for 3 weeks during February 2015. Bed was comfortable and room was ok overall. Nothing fancy but it did the trick. It's nice to be able to have a full kitchen (minus the oven) so you aren't dependent on eating out all the time. Staff was pretty friendly for the most part and the place... More 

Was this review helpful? Yes
Gurgaon, India
Top Contributor
83 reviews 83 reviews
64 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Last stay was in August 14, when the renovations were on. Now the renovations are complete,also there is a change in the General Manager. The new team is sensitive to the customer needs. The mall and lots of shops at walking distance, also banks. Enjoyed the stay this time. Ask for a room on the highest floor if you are... More 

Was this review helpful? Yes 1
Syracuse, New York
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were in town for 4 days with a toddler so we opted for the 1 bedroom suite to close off a room when he was sleeping. Much easier to visit that way. Kitchen was well supplied and we cooked at least 1 meal a day in the room. Room 402 had a smoke smell to it that we noticed... More 

Was this review helpful? Yes 1
Angela R, General Manager at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

Dear Valued Guest, Thank you for taking the time to complete the online survey regarding your recent stay. We appreciate your feedback and I will share it with other staff members. You are right. this is an excellent location for visitors coming to Charleston as we are close to downtown and historic sites. We look forward to serving you again... More 

Canton, OH
Contributor
15 reviews 15 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 2, 2014

Clean room, friendly staff, pretty quiet considering it is located right next to the mall. Check in was smooth. They are an extended stay property, so you don't get housekeeping every day. I went down to the desk to get some fresh towels on our third day, and was told housekeeping would bring some right up, but never got any.... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

Dear dpstas, Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I am pleased you found our room accommodations and friendly staff commendable. I apologize for any inconvenience you may have... More 

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 31, 2014

This property was clean. The staff was friendly. Our check in was easy. The room was clean, linens fresh and the bed was actually comfortable. There's a full size kitchen, although our room was missing pots, which we didn't need. The water pressure was good. The tub floor was kinda slippery but tolerable. We would stay here again if the... More 

Was this review helpful? Yes 1
Angela R, General Manager at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

Dear Valued Guest, Thank you for choosing to stay with us at Candlewood Suites we appreciate and value your business. We apologize you did not have the correct pots and pans and we have received that in the suite you stayed in. Thank you for bringing it to our attention. We hope you will choose to stay with us again... More 

The Villages, Florida
Top Contributor
189 reviews 189 reviews
83 hotel reviews
106 helpful votes 106 helpful votes
3 of 5 stars Reviewed October 3, 2014

Stayed 10/2. Hotel is a bit hard to find, tucked away near shopping mall. Plenty of free parking and friendly check in. Room is typical Candlewood suite layout with full kitchen facilities. Clean comfortable beds with fresh sheets. Light carpeted floor also clean. Shower has good water pressure and plenty of hot water. TV was very small but had plenty... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

Dear Jerry C, I appreciate that you took the time to leave us a review about your stay. It is good to know that you found our rooms to be clean and comfortable. It is always a plus on our end to receive positive remarks from our valued guests like you. We hope the next time you are in the... More 

Greater Cincinnati
Contributor
20 reviews 20 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 8, 2014

Rooms were clean, roomy, with a kitchen for those staying an extended time. We stayed two nights and there is everything to do movies, restaurants, shopping, all within walking distance. The best part was they are only 30 minutes from Folly Beach which was amazing and a lot of fun. My kids, grandkids, and myself spend two long days at... More 

Was this review helpful? Yes 2
Gurgaon, India
Top Contributor
83 reviews 83 reviews
64 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed September 1, 2014

The staff seems very unconcerned about the guest. Specially the receptionist, the TV in the reception area very high for a normal conversation with her. The room was smelling of smoke, the window does not open to take the stale air out. Renovations are on, hence the laundry and health club are closed. Another about 15 days. Internet good speed.... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

Dear sanjay744, Thank you for taking the time to write us a review regarding your recent stay. We are pleased to know you liked the Internet speed we offer and our spacious parking lot. We would like to apologize for the experience you had with the service you received and the room accommodations you had fell below your expectations. We... More 

Taylors, South Carolina
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 16, 2014

The staff seemed very unconcerned about anything that was going on. I arrived very early in the morning. I was told that I could not extend my checkout and I would have to call after 7 in the morning and talk to the next shift. I had to wake up in the middle of my sleep to call and ask... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

Dear Darren B, Thank you for bringing this to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to follow up with you. We have sent you a private message in effort to obtain more information. I look forward to hearing back from you very soon. Sincerely, Connie D Case Manager IHGCare More 

Greenville, South Carolina
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 11, 2014

The customer service was horrible but some of the staff. Your room does not get cleaned unless you are staying 7 days. You also have to exchange your dirty towels at the front desk because they don't clean your room or bring them too you. The way the a/c is you can not really feel it in the bedroom area... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

Dear sulliv35, Thank you very much for taking the time to share your comments online. It is always our goal to provide convenient and comfortable accommodations as well as world class service to all our guests. On this occasion we regret we fell short of your expectations. We would like to address this further and have sent you a private... More 

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Additional Information about Candlewood Suites I-26 @ Northwoods Mall

Address: 2177 Northwoods Blvd, North Charleston, SC 29406
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > North Charleston
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites I-26 @ Northwoods Mall 2*
Number of rooms: 101
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Also Known As:
Candlewood Suites i-26 @ Northwoods Mall Hotel North Charleston
Candlewood Suites North Charleston
Candlewood North Charleston
North Charleston Candlewood Suites

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