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Candlewood Suites I-26 @ Northwoods Mall

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2177 Northwoods Blvd, North Charleston, SC 29406
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Candlewood Suites I-26 @ Northwoods Mall
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Candlewood Suites I-26 @ Northwoods Mall
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67 reviews from our community

Traveler rating
    24
    18
    9
    11
    5
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12
19
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19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Atlanta, GA
Senior Contributor
46 reviews 46 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I did not enjoy my stay here. The room was pretty nice but I asked for a higher floor and was not given that request. They also did not tell me that the pet fee of $25 would be for each night and not total as it has been for every Candlewood I have stayed which is quite a bit.... More 

Was this review helpful? Yes 1
Melissa Z, General Manager at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

Johnathon L thank you for taking some time to leave us some feedback about your recent stay with us. I thank you for staying here at Candlewood Suites North Charleston. I am so disappointed to hear that you did not enjoy your stay. I do apologize for this. It does look like you checked in with us on a Friday... More 

Hagerstown, Maryland
Top Contributor
152 reviews 152 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed March 31, 2015

I started to worry when I had to really look for this hotel as it was tucked away. I became even more nervous when I noticed the for sale sign. However, the hotel was neat as a pin. The hallways were in the process of being painted the weekend we were there but the workman was extremely friendly and somehow... More 

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Melissa Z, General Manager at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

I thank you for taking the time to leave us feed back on your recent stay with us. We are glad that you chose to stay with us here at Candlewood Suites North Charleston. We feel like we are the king of the area because we are placed up on the hill surrounding the mall. I am sorry you found... More 

Jacksonville, Florida
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 18, 2015

Hotel was nice for the value. Great location- Movie theatre next door. Indoor Mall and restaurants just a walk across parking lot. So if you are with a group everyone can do their own thing without worrying about transportation.

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Melissa Z, General Manager at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

Ms. Natash B. thank you so very much for taking the time to leave us such a wonderful comment. Candlewood Suites North Charleston is definitely located perfectly next to many amenities.We do hope that when your traveling in the future we will be your choice of stay. More 

Cabo San Lucas, Mexico
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed March 12, 2015

my husband and i went to this hotel yesterday. first warning signal: a for sale sign at entrance on property. we never did get beyond the front desk/office center, but we were not impressed. it appears to be used as lodging for temporary workers/construction workers and maybe emergency lodging for an agency. the front desk woman was very kind and... More 

Was this review helpful? Yes 1
Angela R, General Manager at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

Thank you so much for taking the time to let us know of your experience with us. Just for reassurance the for sale signs are not associated with our property. They are located right outside our property limits. Candlewood Suites Charleston is an extended stay hotel. We offer spacious, comfortable, and fully equipped rooms with everything you need to live,... More 

Forest, Virginia
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed March 11, 2015

We booked this hotel completely blind on the Internet. We were going to Charleston for a road trip but didn't want to pay downtown Charleston prices. We found this location to be super easy to travel out from for day trips to see the sights. We had a one bedroom suite and it was better than we expected. Our room... More 

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Angela R, General Manager at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

Thank you so much Amanda C for taking the time to review our wonder Candlewood Suites Charleston hotel. I am so happy that you enjoyed your stay with us. Our hotel has so many wonderful amenities to it and I am glad that each one of them were able to please you. I do apologize for the way our night... More 

WI
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 23, 2015

I stayed at this hotel for 3 weeks during February 2015. Bed was comfortable and room was ok overall. Nothing fancy but it did the trick. It's nice to be able to have a full kitchen (minus the oven) so you aren't dependent on eating out all the time. Staff was pretty friendly for the most part and the place... More 

Was this review helpful? Yes 2
Gurgaon, India
Top Contributor
98 reviews 98 reviews
69 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed February 5, 2015

Last stay was in August 14, when the renovations were on. Now the renovations are complete,also there is a change in the General Manager. The new team is sensitive to the customer needs. The mall and lots of shops at walking distance, also banks. Enjoyed the stay this time. Ask for a room on the highest floor if you are... More 

Was this review helpful? Yes 2
Syracuse, New York
Senior Contributor
43 reviews 43 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 4, 2015

We were in town for 4 days with a toddler so we opted for the 1 bedroom suite to close off a room when he was sleeping. Much easier to visit that way. Kitchen was well supplied and we cooked at least 1 meal a day in the room. Room 402 had a smoke smell to it that we noticed... More 

Was this review helpful? Yes 1
Angela R, General Manager at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

Dear Valued Guest, Thank you for taking the time to complete the online survey regarding your recent stay. We appreciate your feedback and I will share it with other staff members. You are right. this is an excellent location for visitors coming to Charleston as we are close to downtown and historic sites. We look forward to serving you again... More 

Canton, OH
Contributor
15 reviews 15 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 2, 2014

Clean room, friendly staff, pretty quiet considering it is located right next to the mall. Check in was smooth. They are an extended stay property, so you don't get housekeeping every day. I went down to the desk to get some fresh towels on our third day, and was told housekeeping would bring some right up, but never got any.... More 

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IHGCare, Guest Relations Manager at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

Dear dpstas, Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I am pleased you found our room accommodations and friendly staff commendable. I apologize for any inconvenience you may have... More 

Contributor
11 reviews 11 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 31, 2014

This property was clean. The staff was friendly. Our check in was easy. The room was clean, linens fresh and the bed was actually comfortable. There's a full size kitchen, although our room was missing pots, which we didn't need. The water pressure was good. The tub floor was kinda slippery but tolerable. We would stay here again if the... More 

Was this review helpful? Yes 1
Angela R, General Manager at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

Dear Valued Guest, Thank you for choosing to stay with us at Candlewood Suites we appreciate and value your business. We apologize you did not have the correct pots and pans and we have received that in the suite you stayed in. Thank you for bringing it to our attention. We hope you will choose to stay with us again... More 

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