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All 58 North Charleston hotels

Candlewood Suites I-26 @ Northwoods Mall

2.0 of 5 Hotel   |   2177 Northwoods Blvd, North Charleston, SC 29406
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Ranked #37 of 58 Hotels in North Charleston
A recent review
4 of 5 stars reviewed 3 weeks ago
sue m Greater Cincinnati
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56 reviews from our community

Traveler rating
    22
    14
    5
    10
    5
See reviews for
9
14
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17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Greater Cincinnati
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Rooms were clean, roomy, with a kitchen for those staying an extended time. We stayed two nights and there is everything to do movies, restaurants, shopping, all within walking distance. The best part was they are only 30 minutes from Folly Beach which was amazing and a lot of fun. My kids, grandkids, and myself spend two long days at... More

Was this review helpful? Yes 1
Gurgaon, India
Top Contributor
52 reviews 52 reviews
46 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The staff seems very unconcerned about the guest. Specially the receptionist, the TV in the reception area very high for a normal conversation with her. The room was smelling of smoke, the window does not open to take the stale air out. Renovations are on, hence the laundry and health club are closed. Another about 15 days. Internet good speed.... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

Dear sanjay744, Thank you for taking the time to write us a review regarding your recent stay. We are pleased to know you liked the Internet speed we offer and our spacious parking lot. We would like to apologize for the experience you had with the service you received and the room accommodations you had fell below your expectations. We... More

Taylors, South Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 16, 2014

The staff seemed very unconcerned about anything that was going on. I arrived very early in the morning. I was told that I could not extend my checkout and I would have to call after 7 in the morning and talk to the next shift. I had to wake up in the middle of my sleep to call and ask... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

Dear Darren B, Thank you for bringing this to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to follow up with you. We have sent you a private message in effort to obtain more information. I look forward to hearing back from you very soon. Sincerely, Connie D Case Manager IHGCare More

Greenville, South Carolina
1 review
1 of 5 stars Reviewed July 11, 2014 via mobile

The customer service was horrible but some of the staff. Your room does not get cleaned unless you are staying 7 days. You also have to exchange your dirty towels at the front desk because they don't clean your room or bring them too you. The way the a/c is you can not really feel it in the bedroom area... More

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IHGCare, Guest Relations Manager at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

Dear sulliv35, Thank you very much for taking the time to share your comments online. It is always our goal to provide convenient and comfortable accommodations as well as world class service to all our guests. On this occasion we regret we fell short of your expectations. We would like to address this further and have sent you a private... More

North Charleston, South Carolina
Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 1, 2014

I stayed there for 4 days while my home was being renovated. The room was clean and fully equipped. The staff was very friendly and helpful. I truly enjoyed my stay at this hotel. It went far above my expectations.

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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 28, 2014 via mobile

Just checked in. Was expecting a double room for the four of us, but was given a queen bed with a hide a bed. When you pay over $100 a night you expect to sleep in a bed. It had a huge orange colored stain on it, and we had no bedding for the couch. We also were put in... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

Dear Dchildress4, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room assignment prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

Rock Hill, South Carolina
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 24, 2014

The hotel was very clean and what I liked was that you had the entire kitchen which I put to good use. Also the front office clerk Danielle was very nice and helpful. She honored an early check in for us so we didn't have to drive all over the city to find something to do while the room got... More

Was this review helpful? Yes 1
Fountain Hills, Arizona
Top Contributor
98 reviews 98 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed May 29, 2014

We are here for 3 nights while our RV is undergoing repairs. This is a good place for a multi-day stay. Rooms come with a kitchenette, including full fridge, dishwasher, range top, and cooking utensils. The beds are comfortable and there is even a recliner in front of the flat screen TV. Dogs are allowed at an extra fee. The... More

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Philadelphia
Top Contributor
155 reviews 155 reviews
35 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed April 21, 2014

The hotel overall was fine. The room was clean and I had everything I needed. Internet worked perfect. Had a good amount of channels to pick from to watch TV. The location was as said "Northwood Mall" which you could easily walk to. Plenty of restaurants. Lots to do! Parking was ample, well lit and free. Wednesday night there was... More

Was this review helpful? Yes 2
Georgia
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed January 20, 2014

The good: the sheets were clean,the staff was friendly,there was a mall and a movie theater next door. The bad: When we pulled in it looked nice, there is a grilling area out front with several men cooking and drinking beer, playing loud hankJr. music , when walking to the lobby the "griller" was cat calling my 15 year old... More

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

Dear vexxed, Thank you for taking the time to share your feedback regarding your experience with us. We appreciate your comments as it helps us in our never ending task to better ourselves. I am disappointed to read that your stay with us was not what you expected. I sincerely apologize for the room condition fell below your standards and... More

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Additional Information about Candlewood Suites I-26 @ Northwoods Mall

Address: 2177 Northwoods Blvd, North Charleston, SC 29406
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > North Charleston
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites I-26 @ Northwoods Mall 2*
Number of rooms: 101
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Also Known As:
Candlewood Suites i-26 @ Northwoods Mall Hotel North Charleston
Candlewood Suites North Charleston
Candlewood North Charleston
North Charleston Candlewood Suites

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