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Fairfield Inn & Suites Charleston North/Ashley Phosphate

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2540 North Forest Dr, North Charleston, SC 29420 (Formerly Comfort Suites)
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1 room 1 adult
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Fairfield Inn & Suites Charleston North\/Ashley Phosphate
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143 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Charleston North/Ashley Phosphate
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Lebanon, New Hampshire
1 review
5 of 5 stars Reviewed November 28, 2015

We traveled 1100 miles,from New Hampshire to North Charleston, SC. Our planned stay of 5 nights made it imperative that we not only find reasonable rates, but also a facility that we felt comfortable staying at. The set up of the suite was impressive. Having a television in both the sitting/office area and the sleeping area was a plus. The... More 

Helpful?
Thank Debby R
Tommy S, Manager at Fairfield Inn & Suites Charleston North/Ashley Phosphate, responded to this review

Dear Debbie R, Thank you so much for taking the time to leave a response about your stay with us. We take a lot of pride in how our guests are treated here, from the housekeeping staff up to the members of management. It is always wonderful to hear stories of how members of the staff here has made a... More 

New Haven, United States
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 18, 2015

Spent only 1 night but was impressed. Would stay again. Free breakfast was all encompassing- eggs, waffles, yogurt etc.Quiet even though we were by elevator. Extremely friendly staff. Clean. I'm a picky sleeper since I have back problem- mattress sagged a little for my liking but my husband thought it was fine. A king sized bed.

Helpful?
Thank Susan C
Tommy S, Manager at Fairfield Inn & Suites Charleston North/Ashley Phosphate, responded to this review

Dear Susan C, Thank you so much for taking the time to write a review about your experience with us. We enjoyed having you, and hope to see you back in the future. More 

Macedonia
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 16, 2015

Stayed here with my older siblings and their spouses. We had three rooms and the hotel was quick to accommodate us with rooms that we in close proximity. The desk clerk was very pleasant and helpful. The manager on duty chatted with us about some of the local attractions and happening around Charleston. if not for the noise from a... More 

Helpful?
Thank matthewmA261AO
FFISCharlestonNorth, Manager at Fairfield Inn & Suites Charleston North/Ashley Phosphate, responded to this review

Dear matthewmA261AO, Thank you for reviewing your recent stay with us at Fairfield Inn & Suites Charleston North/Ashley Phosphate on TripAdvisor. We, as well as other TripAdvisor travelers, appreciate your feedback! I apologize that there was an issue with noise during your stay, and hope that it was resolved to your satisfaction. I will be sure to share your comments... More 

Sumter
1 review
3 of 5 stars Reviewed November 16, 2015

I think there are better hotels in the area for the money. I had to switch rooms on the first night due to the A/C not working. Hotel should look into cleaning and painting the rooms better. Both rooms had various stains in the bathroom and sleeping areas. Wall paper in bathrooms were falling down. The last thing I want... More 

Helpful?
Thank L M
FFISCharlestonNorth, Manager at Fairfield Inn & Suites Charleston North/Ashley Phosphate, responded to this review

Dear L M, Thank you for providing feedback regarding your recent stay with us at Fairfield Inn & Suites Charleston North/Ashley Phosphate. I regret to learn that you encountered issues during your time with us. I apologize that the condition of your room and the complimentary breakfast did not meet your - or our own - expectations. I will share... More 

Basehor
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 14, 2015

Great location. Very friendly and helpful staff!! Had trouble with our room the first night as our refrigerator was leaking and it caused a moldy smell in the room. We let the front desk know the next morning as we left for the day, and staff had our belongings moved to a different room when we got back that evening.

Helpful?
Thank Lori F
FFISCharlestonNorth, Manager at Fairfield Inn & Suites Charleston North/Ashley Phosphate, responded to this review

Dear Lori F, Thank you for the review of your recent stay with us at Fairfield Inn & Suites Charleston North/Ashley Phosphate. We appreciate your honest feedback as we strive to deliver an exceptional guest experience. I do apologize about the inconvenience from the refrigerator in your room and hope it was resolved to your satisfaction. As we take great... More 

Houston, Texas
Level Contributor
154 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed November 14, 2015

The Fairfield has great amenities especially for the business traveler. It is well maintained and comfortable. My only complaint is that the air conditioner didn't seem to be regulated form the rooms in the evenings.It did not seem to come on steadily until the morning. Fortunately it was a comfortable temperature. Th breakfast was grat and the staff were friendly... More 

Helpful?
Thank gloriamaris
FFISCharlestonNorth, Manager at Fairfield Inn & Suites Charleston North/Ashley Phosphate, responded to this review

Dear gloriamaris, Thank you for providing feedback regarding your recent stay with us at Fairfield Inn & Suites Charleston North/Ashley. I am delighted to hear that your stay with us was enjoyable; however, I do apologize for any issues that you may have experienced with your AC unit. I would be happy to discuss this situation further with you, if... More 

1 review
4 of 5 stars Reviewed November 9, 2015

We just so happened to arrive during Guest Appreciation Week. As a group of 50 college students needing 14 rooms we could have been quite the hassle. The staff took great care of us, was extremely personable, and excited that we were there. The guest laundry facility was extremely helpful since this was our 4th day of travel.

Helpful?
Thank Taylor B
FFISCharlestonNorth, Manager at Fairfield Inn & Suites Charleston North/Ashley Phosphate, responded to this review

Dear Taylor B, Thank you for the review of your recent stay with us at Fairfield Inn & Suites Charleston North/Ashley Phosphate on TripAdvisor! We greatly appreciate your feedback as we strive to deliver a flawless guest experience. I am so happy to hear that you and the team enjoyed your stay, just as we had the pleasure of hosting... More 

Lovettsville, Virginia
1 review
3 of 5 stars Reviewed November 8, 2015

We stayed for three nights at this hotel. We are Marriott Points members and this was the first time we were disappointed. Housekeeping was dreadful. Each day the room was barely touched, bedding just pulled up and pillows not fluffed. Coffee supplies including cups were not replenished. Out if the four days at the hotel, we only had a hot... More 

Helpful?
Thank Stephanie S
FFISCharlestonNorth, Manager at Fairfield Inn & Suites Charleston North/Ashley Phosphate, responded to this review

Dear Stephanie S, Thank you for reviewing your recent stay with us at Fairfield Inn & Suites Charleston North/Ashley Phosphate on TripAdvisor. We appreciate your honest feedback as we continue to improve our operations and provide exceptional guest service. I am disappointed to hear that we fell short of meeting your, as well as our own, expectations. Rest assured, I... More 

Blacklick
1 review
4 of 5 stars Reviewed October 29, 2015

Needed a place close to a business meeting and this worked out to be a great location. Plenty of things around but quiet and clean. Friendly and helpful staff. Plenty of parking and good selection of breakfast items.

Helpful?
Thank Lura N
FFISCharlestonNorth, Manager at Fairfield Inn & Suites Charleston North/Ashley Phosphate, responded to this review

Dear Lura N, Thank you for reviewing your recent stay with us at Fairfield Inn & Suites Charleston North/Ashley Phosphate on TripAdvisor. We appreciate your feedback as we strive to deliver a flawless guest experience. I am so happy to hear that you were able to enjoy our clean, spacious rooms and wonderful, complimentary hot breakfast during your stay! Please... More 

Pascoag, Rhode Island
1 review
5 of 5 stars Reviewed October 29, 2015

I had read several bad reviews of this property before staying here. I spend about 100 nights a year on the road on business. I usually stay at Marriott properties as I know what I am getting. This property is a cut about any Fairfield Inn I have stayed at. More like a Courtyard at 1/2 the price. Breakfast was... More 

Helpful?
Thank paulie1047
FFISCharlestonNorth, Manager at Fairfield Inn & Suites Charleston North/Ashley Phosphate, responded to this review

Dear paulie1047, Thank you for the review of your recent stay with us on TripAdvisor! We are delighted to hear that your stay with us was so memorable. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Again, thank you for your feedback, and we hope that you'll join... More 

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