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Fairfield Inn & Suites Charleston North/Ashley Phosphate

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2540 North Forest Dr, North Charleston, SC 29420 (Formerly Comfort Suites)
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Fairfield Inn & Suites Charleston North/Ashley Phosphate
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Fairfield Inn & Suites Charleston North/Ashley Phosphate
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106 Reviews from our TripAdvisor Community

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Traveler rating
    44
    38
    13
    6
    5
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35
22
7
17
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Statesville, North Carolina
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My family has stayed at this property multiple times. We've spent about a 2-3 weeks in this hotel in the last year. The entire staff is always friendly and they actually remember us every time we stay.They have free breakfast including waffles every day (not just weekends). The manager Tommy is just the best. He really does make you feel... More 

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Winter Garden, Florida
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago

While the hotel was clean and the room was typical Fairfield Inn, I would rate this hotel poor based on the elevator and lobby. The lobby is small with only one elevator. The hotel was very busy and resulted in crowds in the lobby. Hotel was difficult to find and signs were not clear, Pool was too crowded to use.

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Matthew B, General Manager at Fairfield Inn & Suites Charleston North/Ashley Phosphate, responded to this review

Dear Helen, Thank you for staying with us and for providing your feedback. I am very sorry that you were unable to use the pool during your stay as it was crowded. We are typically pretty busy during the weekends and our guests love to take advantage of the opportunity to cool during the hot summer months. I am pleased... More 

Williamsburg
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 1 week ago

If the hotel were located anywhere else I'd give this place 5 stars for the price. The staff was uniformly wonderful. The room was spacious, clean and very quiet. Wi-Fi worked great. The treadmills and elliptical were brand new. The woman who runs the continental breakfast is delightful. OK -- but getting off highway 26 and executing the two tight... More 

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Matthew B, General Manager at Fairfield Inn & Suites Charleston North/Ashley Phosphate, responded to this review

Dear WBurgJoe, Thank you for taking the time to review our property and the feedback you provided. I am glad to hear that you thought our staff was great and that they made you feel welcomed during your stay. I know that the turn off the highway is a crowded, but it is a busy exit with a lot of... More 

Reston, Virginia
Level Contributor
76 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 1 week ago

I thought this would be a good hotel for my business travels but after staying a week I changed my mind. The good: The rooms are clean and comfortable with new furniture, microwave, ‘fridge and room safe. The bathroom even has granite a countertop. The bad: my bathroom was in poor repair with the plumbing not working well and a... More 

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Matthew B, General Manager at Fairfield Inn & Suites Charleston North/Ashley Phosphate, responded to this review

Dear David, Thank you for staying with us and for providing the great feedback. I am very disappointed that we dropped the ball while responding to the maintenance issues during your stay. We will use your experience as a training opportunity to ensure we correct the communication and follow up procedures along with addressing the maintenance issues that you experienced... More 

Tampa, Florida
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We utilized this hotel on a recent road trip up and down the east coast. It has all the amenities and quality you would expect from a Marriott Fairfield Inn. The location is quite convenient for those who are doing a road trip because it is right off the highway but still close to downtown, so it can be used... More 

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Frederick, Maryland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 19, 2015

We stayed here on Sunday May 10 to get on the Carnival Cruise ship in the morning. My husband felt fine. We got up in the morning, ate breakfast and then he proceeded to take the luggage to the car. Within 15 min of eating the breakfast buffet, he developed severe abdominal cramping with diarrhea. Needless to say it lasted... More 

Was this review helpful? Yes 2
Atlanta, Georgia, United States
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed April 15, 2015

Clean & decently renovated. WiFi in the rooms was slow and spotty. Not good for a work trip. Service was average, breakfast as expected. Not a great location- lots of traffic around. An OK stay, but wouldn't stay here again.

Was this review helpful? Yes 1
Adam W, Manager at Fairfield Inn & Suites Charleston North/Ashley Phosphate, responded to this review

Thank you for taking the time to review your experience at our hotel. We are sorry that we did not meet and exceed all of your expectations. If you would like to discuss your experience further, please feel free to contact me directly at the property. More 

Clemmons
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 10, 2015

This is a comfortable hotel, excellent sleeping, decent free breakfast. Close to Northwoods Mall and the airport/air force base. Quick access to I-26. Rooms are basic, but very clean. The usual fast-food restaurants are nearby. While the website listed a continental breakfast, the buffet did include scrambled eggs, biscuits, and sausage gravy in addition to made-to-order waffles, yogurt, cereals, and... More 

Was this review helpful? Yes 3
Adam W, Manager at Fairfield Inn & Suites Charleston North/Ashley Phosphate, responded to this review

Thank you for sharing your feedback on your stay with us. We are glad that you enjoyed your experience at our hotel and we hope to see you again in the future. More 

Level Contributor
49 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed March 3, 2015

Stayed here one night and had a great stay. The hotel is clean and well taken care of and the room (a suite) was very nice. They had a good breakfast with great service restocking items and clearing tables. The hotel was right next to an outlet mall and convention center with plenty of eating establishments. It is also right... More 

Was this review helpful? Yes 4
Maine
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed February 21, 2015

We needed a hotel near the airport, easy to get to, reasonable and friendly. This certainly fit the bill. Clean and comfortable. Typical breakfast but fine. Friendly staff. They pointed us to a nice Italian restaurant nearby where we had an enjoyable dinner. Would recommend to anyone.

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Adam W, Manager at Fairfield Inn & Suites Charleston North/Ashley Phosphate, responded to this review

Thank you for taking the time to review your stay with us! We are pleased to hear of the enjoyment of your stay and will share your positive remarks about our staff members with them. We hope to see you again soon! More 

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