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Hilton Garden Inn Charleston Airport

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5265 International Blvd, North Charleston, SC 29418
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Hilton Garden Inn Charleston Airport
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Hilton Garden Inn Charleston Airport
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458 Reviews from our TripAdvisor Community

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Traveler rating
    276
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
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    (458)
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    (123)
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There are newer reviews for Hilton Garden Inn Charleston Airport
See the most recent reviews
Fort Mill, South Carolina
Level Contributor
99 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stay at a lot of Hilton properties and this is a nice one. The restaurant's food was very good and the service excellent. All the staff were friendly and professional. The rooms had the normal set-up: microwave, mini-fridge and Kerig coffee/tea maker. All were working (I wish HGI would add Earl Grey tea to the offering though). The TV... More 

Was this review helpful? Yes 1
HGIMGT, Guest Relations Manager at Hilton Garden Inn Charleston Airport, responded to this review

Dear Jay W, As a loyal guest of Hilton properties, it is so good to see that you enjoyed staying at the Hilton Garden Inn Charleston Airport! I’m glad you were able to enjoy so many of our amenities, including the guest room Keurig machines. I will be checking the availability of Earl Grey Keurig cups to stock with all... More 

Columbia, South Carolina
5 of 5 stars Reviewed 2 weeks ago

I truly enjoyed my visit during my family reunion this year. The hotel was very nice, clean, spacious. The services was excellent and given with a smile. The employees were very helpful regardless of the situation. The hotel was close to shopping and eating establishments. I highly recommend this hotel to all. I look forward to using this and/or another... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
HGIMGT, Guest Relations Manager at Hilton Garden Inn Charleston Airport, responded to this review

Dear melissiam507, Thank you so much for taking the time to review our hotel! I am so happy to read such a glowing review! Thank you for reviewing our staff and their service with a smile. At the Hilton Garden Inn Charleston Airport it is our goal to see you return, and I’m so glad to hear that you plan... More 

Fort Worth, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

While the hotel is lovely to look at don't expect to sleep. The beds in the Garden Inns(second one we have stayed at) are just awful, worst night sleep ever!The beds are a sleep number knock off, that don't seem to work. The lines are ruff and hot. Also the internet was so slow it was impossable to check e... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIMGT, Front Office Manager at Hilton Garden Inn Charleston Airport, responded to this review

Dear Michael F, I’d like to thank you for reviewing our hotel. We value guest feedback as a tool to constantly continue improve, and I appreciate that you are giving us the opportunity to do so. I’m so sorry to hear that the Garden Sleep System beds are not to your liking. At the Hilton Garden Inn Charleston Airport we... More 

Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great hotel!!! Customer service was excellent. Clean comfortable room, adjustable bed. Good area of town close to shopping and restaurants. Everyone made me feel welcome and taken care of. Will stay here again!!!!

Was this review helpful? Yes 1
HGIMGT, Front Office Manager at Hilton Garden Inn Charleston Airport, responded to this review

Dear Lynn W, Thank you so much for sharing your experience with us. I’m so glad to hear that our customer service exceeded your expectations! We always want to hear that a guest plans to return, and it’s so good to hear that you plan to stay with us again! Thank you for choosing the Hilton Garden Inn Charleston Airport,... More 

Level Contributor
47 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Really enjoy staying here. Pretty darn good food (had a decent crab cake, but the asparagus was off the hook good), friendly staff, super clean rooms. Flights were delayed and cancelled the next day, so just came back at 5pm and worked in the lobby and enjoyed their cookies vs going to the airport. I'll stay here again and again.... More 

Was this review helpful? Yes 1
HGIMGT, Front Office Manager at Hilton Garden Inn Charleston Airport, responded to this review

Dear Michael W, Thank you so much for taking the time to review our hotel. I’m so glad for the feedback, and I’m so glad to hear that you always have a good stay at the Hilton Garden Inn Charleston Airport! I hope you get to return to Charleston soon, and we hope to see you again! Safe travels! Warmly,... More 

Tallahassee, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Everything was nice. The breakfast was great and the service people were extremely pleasant. I would recommend this hotel again based on the great customer service that we received from the staff that you have

Review collected in partnership with this hotel

Was this review helpful? Yes 1
HGIMGT, Front Office Manager at Hilton Garden Inn Charleston Airport, responded to this review

Dear 369eugenem, How wonderful to see you had such an excellent time with us! It is our goal to see that you continue to return, and I’m happy to hear you say you would recommend us. That’s a glowing review! Excellent customer service is our priority, and I’m so glad we were able to provide you with great service! We... More 

Fayetteville, North Carolina
1 review
5 of 5 stars Reviewed 3 weeks ago

Every staff member was polite and spoke to me each time I entered or departed the hotel. They were very helpful with finding local places to shop and site seeing. I will stay here every time I'm in Charleston.

Review collected in partnership with this hotel

Was this review helpful? Yes
HGIMGT, Front Office Manager at Hilton Garden Inn Charleston Airport, responded to this review

Dear andrewL3504HC, I’d like to thank you for reviewing our hotel! I’m so glad to hear that you plan to return to the Hilton Garden Inn Charleston Airport, I’m so pleased to read your feedback! I will pass on your kind words to the staff to read. We look forward to seeing you the next time you travel to Charleston!... More 

Goose Creek, South Carolina
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

It was almost a perfect stay! The staff was wonderful. The hotel had the accommodations we needed for our 4 day family reunion. Everyone was very warm and pleasant and willing to be of assistance. That is until the last day. The morning that we were to check out, things didn't go so well and neither staff nor managers were... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
HGIMGT, Front Office Manager at Hilton Garden Inn Charleston Airport, responded to this review

Dear deborahj611, I’m so glad to read that your family had such an excellent time with us! Our staff is one of the best in the business and I’m so glad they showed your family a good time. Safe travels and I hope you get the opportunity to return to Charleston soon! Warmly, Jillian Mosher, Front Office Supervisor More 

Charleston, South Carolina
1 review
3 of 5 stars Reviewed 4 weeks ago

I found several pieces of hair in the bath tub that were very long and not mine because I have short hair. The control for air conditioning on wall did not work. The fitted sheet was placed on the wrong side. I feel like whomever the house keeper was that cleaned room rushed. The front desk staff was very nice... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
HGIMGT, Front Office Manager at Hilton Garden Inn Charleston Airport, responded to this review

Dear April F, Thank you for sharing your experience with us. I’m so glad to hear that our staff was so nice. Guest satisfaction is our number one goal at the Hilton Garden Inn Charleston Airport, and I’m so sorry to hear that we did not achieve excellence with your housekeeping service, but thank you for letting us know so... More 

Florence, SC, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Great customer service!!! Friendly staff that made sure our stay was great. Very clean!! This location is very convenient to the airport. I would stay here again and again. Shuttle service was excellent!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIMGT, Front Office Manager at Hilton Garden Inn Charleston Airport, responded to this review

Dear David M, Thank you for sharing your experience with us. Our location is second to none! We are proud to be the closest hotel to the airport as well as being centrally located to so many important things in Charleston. Our 24-hour complimentary shuttle makes getting around so easy. We hope to see you again soon! Warmly, Jillian Mosher,... More 

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