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Holiday Inn Express and Suites Charleston Airport and Convention Center

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3025 West Montague Ave, North Charleston, SC 29418
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Holiday Inn Express and Suites Charleston Airport and Convention Center
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242 Reviews from our TripAdvisor Community

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Traveler rating
    176
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    11
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Longwood, Florida
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

First time staying at a Holiday Inn Express. Friendly front desk staff, like new clean room with everything you could want. Free breakfast met all our needs. Would definitely stay here again and recommend to friends and family.

Was this review helpful? Yes
Sarah B, Guest Relations Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this review

Dear Debbie D, Thank you for choosing to stay with us and for your wonderful feedback about your stay! I am excited to see you were able to experience our friendly front desk staff, clean new rooms, and complimentary breakfast buffet! Thank you again for your feedback and we hope to see you and your friends and family soon! More 

NY
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Hotel accessible to free bus but it takes a long time and not clearly marked. Room was clean, bed and pillows comfortable, shower pressure weak. Frig and pool were nice! Parking and plentiful breakfast free. Parking in downtown difficult and expensive. Would have been easier to be in downtown and walk.

Was this review helpful? Yes
Sarah B, Guest Relations Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this review

Dear WendyBNY, Thank you for choosing to stay with us and for your feedback. I apologize the shuttle bus to downtown took awhile to get there and the shower pressure was weak. I am happy to hear our rooms were clean and bed and pillows were comfortable. Thank you again for your feedback and choosing to stay with us. More 

1 review
4 of 5 stars Reviewed 4 days ago NEW

I really enjoyed my visit to this hotel. I got a chance to relax in the lobby area and watch some tv and it felt like home. The staff was so friendly and funny especially Michelle. She definitely kept me entertained. The place seemed clean and was in a convenient location. Good transport to and from the airport.

Was this review helpful? Yes
Sarah B, Guest Relations Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this review

Dear chereise n, Thank you for choosing to stay with us and for your feedback about your stay. I am delighted to see you enjoyed yourself at our hotel and were able to relax in the lobby area! I am also excited to hear you were able to experience Michelle's excellent customer service; we are lucky to have her on... More 

Lufkin
1 review
5 of 5 stars Reviewed 5 days ago NEW

Everything was wonderful! By far the best Holiday Inn Express I have ever been to. Everyone was very friendly, the pool was clean, nice workout facility, very clean room! Loved the chaise lounge in my room and the large pillows were comfy. Thank you for a wonderful stay!

Review collected in partnership with this hotel

Was this review helpful? Yes
Sarah B, Guest Relations Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this review

Dear walkoviakfam, Thank you for choosing to stay with us and for giving feedback about your stay! I am excited to hear we are the best Holiday Inn Express you have ever been too, our staff were friendly, and you noticed the cleanliness of our hotel! thank you again for your positive feedback and we hope to see you in... More 

Asheville, North Carolina
1 review
5 of 5 stars Reviewed 5 days ago NEW

Arrived about 7:30 PM, was sitting on the bed in my room within 5 minutes of walking through the front entrance. Very fast check in and wonderful hospitality at the front desk. Room was comfortable, quiet, and extremely clean. Breakfast in the morning was nice, it was a buffet including both hot and cold items (mostly hot). Basically, they didn't... More 

Was this review helpful? Yes
Sarah B, Guest Relations Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this review

Dear Bob R, Thank you for choosing to stay with us and for your wonderful feedback about your recent stay. I am delighted to hear you experienced wonderful hospitality from our front desk team, our breakfast buffet was nice, and your room was extremely clean. Our Holiday Inn Express team work shard to impress each guest and I am looking... More 

Ypsilanti, Michigan
1 review
5 of 5 stars Reviewed 6 days ago NEW

This was my first time staying here. Michelle working the front desk checked me in. She was quick and very pleasant to talk with, I ended up with a very nice room. The lobby was spacious as well as the breakfast area. The hotel was modern and clean. The staff were very friendly. The room I received had a nice... More 

Was this review helpful? Yes
Sarah B, Guest Relations Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this review

Dear CKS747, Thank you for choosing to stay with us and for your positive feedback about your stay. I am overjoyed to hear you were able to experience Michelle's wonderful customer service; I am looking forward to showing her your review! I am also excited to know you enjoyed our spacious lobby, modern and clean hotel, and friendly staff! Thank... More 

Greenville, South Carolina, United States
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at this HIE&S for the first time. Great location near I-26 and 12-12 minutes to downtown or Patriot's Point and close to Tanger Outlets. Hotel was clean and with friendly staff. Room was spacious enough for myself and clean. Breakfast was better than some of the other HI's I've stayed at. I would return again!

Was this review helpful? Yes
Sarah B, Guest Relations Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this review

Dear DJ82184, Thank you for choosing to stay with us and for your feedback about your stay. I am pleased to see you enjoyed our prime location, friendly staff, complimentary breakfast buffet, and spacious rooms! Thank you again for choosing to stay with us and we look forward to seeing you in the future! More 

Moreno Valley
5 of 5 stars Reviewed 1 week ago

Very good service . They were very helpful at the front counter and very polite . Good food service. Everyone that we can in contact with was very polite. I have no more comments. I am not sure what more I can say.

Review collected in partnership with this hotel

Was this review helpful? Yes
Sarah B, Guest Relations Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this review

Dear Christine M, Thank you for choosing to stay with us and for your positive feedback about your stay! I am pleased to see our front desk staff were helpful and polite along with everyone else you came in contact with! We thank you again for your feedback and hope you will keep us in mind the next time you... More 

Milwaukee, Wisconsin, United States
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is conveniently located close to the airport with shopping and restaurants in close proximity. Across the street is a sub place, Greek food and sushi. The hotel itself, from the outside is typical, but when you walk in the front desk staff kill you with their smiles. Room accommodations were nice, some scratches on furniture but nothing major.... More 

Was this review helpful? Yes
Sarah B, Guest Relations Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this review

Dear Tinade41, Thank you for choosing to stay with us and for your feedback about your stay. I apologize there were scratches on the furniture and the hallway carpets were not clean. I am pleased to hear you enjoyed our convenient location and our friendly front desk agents! Thank you again for your feedback and we hope to see you... More 

Kalkaska, Michigan
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I showed up without a reservation after trying another "motel" and the staff understood why I was not at the Day's Inn and found a room for me! The staff was so friendly and helpful, they even upgraded my room. I would stay here again.

Was this review helpful? Yes 1
Sarah B, Guest Relations Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this review

Dear Basketchick, Thank you for your great feedback. I am happy to see that our great team members were able to help you in a tough situation and make your stay with us a wonderful one. Our team works very hard to make each guest’s stay exceptional. Thank you again for your feedback and we hope you will think of... More 

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