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Holiday Inn Express and Suites Charleston Airport and Convention Center

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3025 West Montague Ave, North Charleston, SC 29418
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Holiday Inn Express and Suites Charleston Airport and Convention Center
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Holiday Inn Express and Suites Charleston Airport and Convention Center
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191 reviews from our community

Traveler rating
    136
    42
    11
    2
    0
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55
46
6
46
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rock Hill, South Carolina
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

When I go to a hotel, I am usually very judgmental on the property and everything that goes along with it, from the staff to the room, etc. When I stepped into this property, I was automatically greeted with great people and a fast check-in. When I approached the check-in desk, the lady already knew who I was! When we... More 

Was this review helpful? Yes
Valparaiso, Indiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel the night we arrived in Charleston and the night before we departed. The first night, we checked in and were told that we were the "Guests of the Day" and were given a goody bag with trail mix, local coupons, and bottled water. They also offered beer, but we are not drinkers so we declined.... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Sarah B, Guest Relations Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this review

Dear Heather P, Thank you for choosing to stay with us and for giving feedback about your stay! I am delighted to hear you enjoyed your complimentary upgrade, comfortable rooms, complimentary breakfast buffet, and our accommodating staff! Our Holiday Inn Express team works hard to surprise guests with complimentary upgrades and accommodate each guest. Thank you again for your feedback... More 

Florence, SC
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Outstanding staff, especially Nicole at breakfast. She smiled and greeted everyone with a sincere hello and smile! Looking forward to staying again. The location to the outlet stores and the numerous restaurants made it easy to get these attractions. The drive to Mt. Pleasant and Charleston was quick with the close proximity to I-26 and 526 to the property. This... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Sarah B, Guest Relations Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this review

Dear CarolinaTraveler2826, Thank you for choosing to stay with us and for giving feedback about your stay! I am happy to hear you felt our staff was outstanding! Each team member works hard to accommodate each guest and greet them with a smile, especially Nicole! Thank you again for your feedback and we hope to see you the next time... More 

SC
Top Contributor
72 reviews 72 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The People at the front desk are very friendly, helpful and always available. My room was modern, clean and the beds are very comfortable. Since ithe Hotel is Close to the Airport I expected noise but it wasn't. Breakfast was as expected. I would always come back.

Was this review helpful? Yes
Sarah B, Guest Relations Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this review

Dear family5SC, Thank you for choosing to stay with us at the Holiday Inn Express & Suites Charleston Airport and Convention Center and for giving feedback about your stay. I am delighted to hear our front desk team were helpful, friendly, and always available and that you thought our rooms were modern, clean, and quite. Thank you again for your... More 

Central Florida, Florida
Contributor
18 reviews 18 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Let's start with I'm very critical of hotel stays, with very high expectations. Holiday Inn wasn't my first choice , I wanted something a little more luxurious for out visit. Unfortunately there was a big 10k race in the area and the hotel we wanted was booked solid. It was a point of desperation we stayed at this hotel. Next... More 

Was this review helpful? Yes
Sarah B, Guest Relations Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this review

Dear lastdayofspring, Thank you for choosing to stay with us and for giving feedback about your stay. I am pleased to hear we exceeded your expectations and are now your go-to choice when you visit Charleston! Our Holiday Inn Express team works hard to keep our hotel clean and maintained and to provide excellent customer service. Thank you again for... More 

Baltimore, Maryland
Top Contributor
87 reviews 87 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

As a business traveler, I certainly expect some level of consistency in a preferred hotel chain. This location exceeded my expectations on a few levels. The lobby was clean, open, and by appearances, recently updated (it could have been a few years ago but looked recent). My room was spacious, well appointed, and had several modern touches such as the... More 

Was this review helpful? Yes
Sarah B, Guest Relations Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this review

Dear MyasisDragon1, Thank you for choosing to stay with us and for giving feedback about your stay! I am excited to hear our hotel exceeded your expectations! Our Holiday Inn Express team works hard to keep our hotel spotless and our restaurant recommendations up to date! Thank you again for your feedback and we hope to see you the next... More 

Myrtle Beach, South Carolina
1 review
5 of 5 stars Reviewed 4 weeks ago

I travel a bit due to work and stay at allot of hotels and it is hard to find one that checks all the boxes for me. This is a new hotel, the room was clean and I loved the work desk area and due to being a Platinum member I was upgraded into a suite at check in. The... More 

Was this review helpful? Yes
Sarah B, Guest Relations Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this review

Dear BeachCruiser79, Thank you for choosing to stay with us and for giving feedback about your stay. I am pleased to hear you enjoyed your complimentary upgrade for being a Platinum IHG Rewards Member, our desks in the room, clean hotel, and staff! Jackie is an asset to our Holiday Inn Express team and works hard to accommodate each guests!... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

I have stayed here with my family on several occasions. This place is great. Clean and the staff is great especially the front desk. I will always stay here as long as this type of service is rendered.

Review collected in partnership with this hotel

Was this review helpful? Yes
Sarah B, Guest Relations Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this review

Dear Chris E, Thank you for choosing to stay with us and for providing us with feedback about your stay. I am delighted to hear you stay with us often and think our staff and hotel are great and clean! Our Holiday Inn Express team works hard to welcome each guest and keep our hotel clean! Thank you for being... More 

Charleston, South Carolina
1 review
5 of 5 stars Reviewed 4 weeks ago

My experience at this hotel was phenomenal from the check-in til check-out. When entering the hotel it presents a welcoming feel and prescence. The room was clean and spacious. All the linens were soft, clean and comfortable. It presented a home away form home feeling. The amentities of the hotel were excellent as well, from the declious breakfast to the... More 

Was this review helpful? Yes
Sarah B, Guest Relations Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this review

Dear matthewervin52, Thank you for choosing to stay with us at the Holiday Inn Express & Suites Charleston Airport and Convention Center and for giving feedback about your stay! I am delighted to hear your stay was phenomenal and our hotel gave you a home away from home feeling! I am also pleased to hear you enjoyed our clean and... More 

Charleston, West Virginia
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Finally I've found some hotel staff that are friendly and do their job. Mainly dealt with the ecening staff Jackie and Shiquita. They were both very helpful and friendly. Jackie gave us lots of recommendations on local places to eat. Enjoyed my stay. Sandy the shuttle driver was a big help as well. Also during my stay there were two... More 

Was this review helpful? Yes
Sarah B, Guest Relations Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this review

Dear Aaron D, Thank you for choosing to stay with us at the Holiday Inn Express & Suites Charleston Airport and Convention Center and for giving feedback about your stay! I am pleased to hear our staff were helpful and friendly and that our breakfast team kept all our food stocked! Each employee works hard to satisfy each guest! Thank... More 

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