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Holiday Inn Express Hotel & Suites Charleston Airport-Convention Center Area

2.5 of 5 3025 W Montague Ave, North Charleston, SC 29418
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Certificate of Excellence 2014
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Holiday Inn Express Hotel & Suites Charleston Airport-Convention Center Area
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Holiday Inn Express Hotel & Suites Charleston Airport-Convention Center Area
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148 reviews from our community

Traveler rating
    97
    38
    11
    2
    0
See reviews for
40
38
5
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Scituate, Massachusetts
1 review
5 of 5 stars Reviewed 3 weeks ago

Always a great experience from the van drivers...Pam and Richard to the breakfast staff...Nicole and Fredricker. I am often here on business and enjoy the happy vibe of this hotel. Everyone is very friendly and they truly make you feel welcome.

Was this review helpful? Yes
Blair E, Guest Relations Manager at Holiday Inn Express Hotel & Suites Charleston Airport-Convention Center Area, responded to this review

Dear rtsavage222, Thank you for taking the time to review our property on TripAdvisor and for staying with us at the Holiday Inn Express & Suites Charleston Airport & Convention Center! I'm happy that you enjoyed your stay, and I will make sure and pass along your comments to our staff, especially Pam, Nicole, Fredricker, and Rich! I hope that... More

Harpenden, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I vote for Pay as employee of the month. She spreads happiness wherever she goes. Only negative comment I'd make is if you extend your stay you shouldn't need to get you swipe card re programmed. Empire my stay and would stay again. All day coffee good and breakfast a nice touch. Would definitely recommend.

Was this review helpful? Yes
Blair E, Guest Relations Manager at Holiday Inn Express Hotel & Suites Charleston Airport-Convention Center Area, responded to this review

Dear JohnH29_13, Thank you for staying with us at the Holiday Inn Express & Suites Charleston Airport & Convention Center and for taking the time to review our property! I'm glad that you enjoyed your stay! Pam is a wonderful asset to our hotel! I hope that you had a safe travel back to the UK, and please come back... More

Lincoln, Rhode Island, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Ask where something is in Charleston SC and you'll not only get directions, but you'll also get true enthusiasm that will excite you to start your journey. Arriving back to this hotel is like coming home. When the employees wish you a great day and tell you that they look forward to your next visit with them, you feel like... More

Was this review helpful? Yes
Blair E, Guest Relations Manager at Holiday Inn Express Hotel & Suites Charleston Airport-Convention Center Area, responded to this review

Dear Nancy A, Thank you for reviewing our hotel and for staying with us at the Holiday Inn Express & Suites Charleston Airport & Convention Center! Reading your review was a true delight! I will definitely pass along your comments to Pam and the rest of our staff! We really do try to make our hotel a home away from... More

Myrtle Beach, South Carolina
2 reviews
5 of 5 stars Reviewed October 22, 2014

We were in town for parent's weekend at The Citadel and this hotel was a great choice. The complimentary breakfast offered has definitely improved over the years and the hotel is only a 10 minute drive from downtown Charleston. The staff was great and hotel is relatively new. Plan to stay again our next trip to town.

Was this review helpful? Yes
Blair E, Guest Relations Manager at Holiday Inn Express Hotel & Suites Charleston Airport-Convention Center Area, responded to this review

Dear Roger G, Thank you for taking the time to review our property and for staying with us at the Holiday Inn Express & Suites Charleston Airport & Convention Center!! I'm very happy to see that you enjoyed our location and rooms! I'm sure we will be seeing more of you and your family since you have a son going... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 20, 2014

I'm writing to comment on Pam the van driver. We stay at your hotel with our business and whenever Pam picks us up at the airport it is always a friendly reminder we are in the south with her southern hospitality. Pam clearly enjoys her job and very helpful as the hotel concierge. That is something the front desk is... More

Was this review helpful? Yes 1
Blair E, Guest Relations Manager at Holiday Inn Express Hotel & Suites Charleston Airport-Convention Center Area, responded to this review

Dear Jim C, Thank you for taking the time to review our hotel and for staying with us at the Holiday Inn Express & Suites Charleston Airport & Convention Center. I will pass along the awesome comment to Pam!! She will be thrilled! We strive to create a welcoming atmosphere for all guests that come to our hotel, so I... More

oregon/washington
Top Contributor
124 reviews 124 reviews
75 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed October 17, 2014

Typical hotel for this genre - and it was fine. Free breakfast was a sugar bomb, but the cinnamon rolls were yummy, if not very wholesome. I did find the chiobai yogurt, though, and that made it good for me. Shuttle was delayed, so I missed my bus, but all in all, nothing was too big a deal. Acceptable option.

Was this review helpful? Yes
Blair E, Guest Relations Manager at Holiday Inn Express Hotel & Suites Charleston Airport-Convention Center Area, responded to this review

Dear josanpu, Thank you for taking the time to review our property on TripAdvisor and for staying with us at the Holiday Inn Express & Suites Charleston Airport & Convention Center!! I want to first apologize for the shuttle delay, but I'm glad that it was not a big deal. I will speak with the shuttle drivers and reiterate the... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 17, 2014

my wife and i traveled across the US as part of honeymoon celebration. we stayed in a room with a king size bed for two nights. We really liked the following: - Location - the hotel is only a few minutes drive from historic Charleston. - Clean and modern room - VERY friendly staff - Breakfast - it was delicious!... More

Was this review helpful? Yes
Blair E, Guest Relations Manager at Holiday Inn Express Hotel & Suites Charleston Airport-Convention Center Area, responded to this review

Dear Or A, Thank you for taking the time to review our property on TripAdvisor and for staying with us at the Holiday Inn Express Charleston Airport & Convention Center! I'm glad to see that you enjoyed your honeymoon at our hotel and you enjoyed the location, staff, and breakfast!! Congratulations on your new marriage!! I hope that you had... More

Lausanne
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed October 6, 2014

This hotel was very clean and nicely decorated, which is refreshing from a hotel chain like the Holiday Inn. The staff was very helpful and the rooms very comfortable. There is a clean and open indoor pool and fitness room. The location is great at the connection between two major highways, 10 min from Charleston downtown or 10 min from... More

Was this review helpful? Yes
Blair E, Guest Relations Manager at Holiday Inn Express Hotel & Suites Charleston Airport-Convention Center Area, responded to this review

Dear sylvanito, Thank you for taking the time to review our property and for staying with us at the Holiday Inn Express & Suites Charleston Airport & Convention Center!! I'm glad that you enjoyed the rooms, indoor pool, and location of the hotel. I hope that y'all enjoyed your time spent in the downtown Charleston area and Magnolia Plantation! I... More

Denver, Colorado
1 review
2 of 5 stars Reviewed September 28, 2014 via mobile

We stayed two nights ago and found dirty towels in the drawers of the room and the bathroom was dirty. We tried to relax in the hot tub, but were surrounded by screaming boys in the pool. Then we were just looking for a banana for breakfast on the way to the airp

Was this review helpful? Yes
Blair E, Guest Relations Manager at Holiday Inn Express Hotel & Suites Charleston Airport-Convention Center Area, responded to this review

Dear Amy W, Thank you for taking the time to review our hotel and for staying with us at the Holiday Inn Express & Suites Charleston Airport & Convention Center! I do apologize about the condition of the bathroom and the dirty linens that we left in the room. I have spoken with our Executive Housekeeper so this will not... More

1 review
5 of 5 stars Reviewed September 26, 2014 via mobile

Hey y'all I'm here like all the time, great service courteous staff. Thanks to Pam for the friendly service and her bright smile. Special thanks to the GM for saving breakfast when I was late this morning! Leonardo Jarvis

Was this review helpful? Yes
Blair E, Guest Relations Manager at Holiday Inn Express Hotel & Suites Charleston Airport-Convention Center Area, responded to this review

Dear Leonardo J, Thank you for taking the time to review our property on TripAdvisor and for staying with us at the Holiday Inn Express & Suites Charleston Airport & Convention Center!! I'm happy to hear that you enjoyed breakfast and that we were able to have breakfast still out for you when you were running late. I will let... More

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Additional Information about Holiday Inn Express Hotel & Suites Charleston Airport-Convention Center Area

Address: 3025 W Montague Ave, North Charleston, SC 29418
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > North Charleston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Charleston Airport-Convention Center Area 2.5*
Number of rooms: 127
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