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Home2 Suites Charleston Airport / Convention Center

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3401 West Montague Avenue, North Charleston, SC 29418
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Home2 Suites Charleston Airport / Convention Center
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Home2 Suites Charleston Airport / Convention Center
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489 Reviews from our TripAdvisor Community

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Traveler rating
    318
    114
    29
    20
    8
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155
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (489)
  • Mar-May only
    (167)
  • Jun-Aug only
    (147)
  • Sep-Nov only
    (107)
  • Dec-Feb only
    (68)
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Beavercreek, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

Food ran out about 30 mins before end of breakfast, staff did not restock. Talking with staff they said they were getting ready to close it down in 30 mins and did not want to bring anything else out.

Review collected in partnership with Home2 Suites by Hilton

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Tennessee
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

This is the first time I have ever wrote a bad review for a Hilton Hotel. I complained by phone to corporate on Monday after a weekend stay. They said to give them 72 hrs to work my issues out, but 4 days later, No Call or email. So, here are my complaints -- 1) NOISY!! Could here the people... More 

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Middleboro
1 review
1 of 5 stars Reviewed 1 week ago

Rude service. Smelly rooms. Had to wait nearly an hour to check into my room at 6:30pm... A bit insane and not what I was expecting from a Hilton brand. They told me they'd give me a complimentary water and then ended up charging me anyway. It was a joke.

Review collected in partnership with Home2 Suites by Hilton

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1 review
4 of 5 stars Reviewed 2 weeks ago

The rooms were modern and clean. The desk staff were helpful. I got a ride from the airport and the driver was very accommodating . I found the rooms clean and the shower worked just fine. i have a mattress business, so I notice the beds. IT was firm but fine. It was typical hotel quality. Internet worked fine. Food... More 

Review collected in partnership with Home2 Suites by Hilton

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Wadsworth, Ohio, United States
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

A disappointing stay at a hotel where I expected more. First time stay at this brand for Hilton and I will not try them again. Worn and outdated looking lobby, stains on rugs and furniture, room and bathroom were dirty, minimal gym equipment, follow through by hotel staff not as promised. For $200+ a night, I expect a better experience... More 

Review collected in partnership with Home2 Suites by Hilton

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common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

When I arrived they said they didn't have a reservation for me even though I had made one. It seemed like the staff was unorganized. The room was very nice though and you can fit a bunch of people in one room comfortably. It was very roomy and clean.

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1 review
4 of 5 stars Reviewed 3 weeks ago

This was our first experience staying at a Home2. It is a very clean modern hotel. The room size was perfect for our week stay. We did miss the room amenities such as the lotion and conditioner. Shower size was wonderful. Next time we will choose a room on a floor other than the first. Not much privacy if you... More 

Review collected in partnership with Home2 Suites by Hilton

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Raleigh, North Carolina
Level Contributor
83 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Check in is at 3, I arrived around 5 30 They had no room ready for me, I had to wait about 30 minutes, Then when the room was ready they still have problem checking me in because I use some of my points, I was not impressed with this place at all

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Charleston, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This was such an enjoyable stay that we wished we had had more time there. It was so clean and so convenient to everything. Would definitely stay here again!!I strongly recommend this hotel to anyone!

Review collected in partnership with Home2 Suites by Hilton

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Tennessee
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Went for the holiday weekend. Room was very large with several amenities. Bathroom was dirty with mold in shower. The rest of the room was nice and clean. Pool was outside window, so we couldn't open curtains or drown out the noise. Room beside us had 2 dogs that barked frantically when left alone, which was most of the time... More 

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