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Charleston Plaza Hotel

3.5 of 5 4770 Goer Dr., North Charleston, SC 29406 (Formerly InnPlace Charleston Airport Hotel)
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Charleston Plaza Hotel
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Charleston Plaza Hotel
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74 reviews from our community

Traveler rating
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    26
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    11
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Charleston Plaza Hotel
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Oneida, New York
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed October 24, 2014

When you walk in, the hotel is very inviting. You can tell they have done remodeling. Room was very spacious and very clean. Small bathroom. They have a fabulous shuttle van and driver (Percy) that will pick you up from airport and drive you to other local restaurants and stores. The hotel is nice, it's just that if you look... More 

Was this review helpful? Yes 2
HotelMngerGM, General Manager at Charleston Plaza Hotel, responded to this review

Good day apr68, Thank you for your recent stay at the Charleston Plaza Hotel and sharing your comments online. It was pleasing to read that you were satisfied with your accommodation, clean rooms and facilities. I am also happy to know that you liked our shuttle service and I will pass on your comments to Percy. Please accept my and... More 

Calabasas, CA
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 21, 2014

After reading reviews of this property I was somewhat skeptical when our Navy ship's reunion group decided to book our four day stay there. We did not personally encounter any of the various problems mentioned in reviews we have read. The room we received was older, but clean, and had a reasonably sized bathroom. We were high enough in the... More 

Was this review helpful? Yes
HotelMngerGM, General Manager at Charleston Plaza Hotel, responded to this review

Good Day OTCarter1, Thank you for choosing the Charleston Plaza Hotel for the recent Navy reunion and I am delighted to hear that your group's needs were met and all the attendees were taken care of. It is always pleasing for a General Manager to read that a guest was very satisfied with their accommodations, clean rooms, facilities and everything... More 

Nashville, Tennessee
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed October 21, 2014

My husband and I stayed for three days and were extremely disappointed. We booked on priceline and was 100% NOT a 3 star hotel. The only nice part, was the lobby, and even that had a leak in the ceiling. Our first room had chips out of the wall, patch marks left over that needed to be painted, a broken... More 

Was this review helpful? Yes 1
HotelMngerGM, General Manager at Charleston Plaza Hotel, responded to this review

Thank you Brandy S. for sharing your candid feedback for our growth and improvement. We appreciate you staying with us at the Charleston Plaza and want to offer our sincerely apologies for falling short in making your stay exceptional. Our staff takes pride in offering clean and comfortable rooms to our guests and on nights when we are at capacity... More 

Yukon, Oklahoma
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 21, 2014

A shout out to our very personable Shuttle driver, Percy. He was excellent. Almost always had a smile and was quick to help us out if we ever needed it. My wife had suffered a broken ankle prior to our booking, so we needed it. We had other shuttle drivers, but Percy was the main man. Couple of problems with... More 

Was this review helpful? Yes 1
HotelMngerGM, General Manager at Charleston Plaza Hotel, responded to this review

Good Day astrohorn, Thank you for your recent stay at the Charleston Plaza Hotel. We truly appreciate you taking the time to write a review about your experience at our hotel. Percy has passion for great service and I will share your kind words with him and acknowledge his efforts during our staff meeting. Please accept my and our housekeeping... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 18, 2014

The bathtub was covered in what I can only hope were beard clippings. Really gross. After that, I can't really care about anything else. The baseboard molding literally fell off the wall, too. At least the airport shuttle was prompt. Will never stay here again.

Was this review helpful? Yes 2
HotelMngerGM, General Manager at Charleston Plaza Hotel, responded to this review

Good Day Smstreit, Please accept my and our housekeeping staff's sincere apologies for having cleanliness issues with your room during your stay. We are very passionate about providing our guests with the cleanest facilities and we will look into where we failed in providing this to you. We will make changes where needed so that this type of issue does... More 

Rock Hill, South Carolina
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed October 16, 2014

Stayed here because my birding club chose this hotel for its fall meeting location. After reading some of the reviews, I was more than skeptical when we booked. When we arrived at the hotel around 11:30am (we knew that check-in was not until 4pm, but we had club activities to attend before check-in time), we stopped by the front desk... More 

Was this review helpful? Yes 2
HotelMngerGM, General Manager at Charleston Plaza Hotel, responded to this review

Thank you for your recent stay at the Charleston Plaza Hotel and sharing your comments with us which is very important. I am happy that our staff was able to meet all your group's needs and expectations. I will share your wonderful comments with my team. We are aware of the condition of our facilities and could not have agreed... More 

Charlotte, North Carolina
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed October 15, 2014

I was the member of a large group staying in the hotel. My room was confirmed the day of my stay, so we went to dinner prior to checking in. When we arrived, I was told the hotel did not have a room for me, but we could stay in the room of another member of our party who had... More 

Was this review helpful? Yes 2
HotelMngerGM, General Manager at Charleston Plaza Hotel, responded to this review

Good Day naboodle, First of all please accept my sincere apologies on behalf of the entire staff for the confusion and waiting you endured after a long day of travel. This does not represent the level of service that we provide our guests. We eagerly participate in your group accommodations as one of our partnering hotels could not provide all... More 

Fayetteville, NC
Top Contributor
71 reviews 71 reviews
34 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed October 14, 2014

Spacious Room, Very Clean. Great bed. Hotel is located approx 3 miles from everything. (Restaurants, gas stations, etc. Overall - Outstanding. I would recommend. Restaurant had a breakfast buffet that pretty good. Staff could have kept the buffet more stocked, kept running out of items.

Was this review helpful? Yes 1
HotelMngerGM, General Manager at Charleston Plaza Hotel, responded to this review

Thank you for your recent stay and sharing your feedback and wonderful rating about our hotel with fellow online reviewers. It was a pleasure to read that we were able to meet all of your expectations. Our restaurant staff takes great pride in service and our chef in the quality of the food he prepares daily. We strive daily to... More 

New York City, New York
Top Contributor
55 reviews 55 reviews
11 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed October 13, 2014

I recently stayed there while attending a reunion of the USS Casimir Pulaski SSBN 633. I found the room clean and quiet and the staff very helpful. The hotel provides free pick up to and from the airport which is only a short drive away.

Was this review helpful? Yes 1
HotelMngerGM, General Manager at Charleston Plaza Hotel, responded to this review

Thank you for choosing our hotel for your accommodation needs in the North Charleston area. I am glad that you were able to enjoy our full-service facilities and what our area has to offer. We truly appreciate you taking the time to write a review about your experience at our hotel. l will pass on your gracious comments to my... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 13, 2014

Lobby is very nice looking for the most part, however, once you step on the elevator it all goes south. The halls are cramped and look like something out of a Stephen King novel. Quite dingy feeling. Once inside the room there were stains on the floors and the walls. The furniture was visibly worn and damaged. The carpets had... More 

Was this review helpful? Yes 1
HotelMngerGM, General Manager at Charleston Plaza Hotel, responded to this review

Thank you so much Anthony Q for taking the time to give us feedback from your recent visit at the Charleston Plaza Hotel and for recognizing our staff as understanding and friendly. I am sorry to hear that you did not enjoy your stay with us and that it did not meet your expectations. Please accept my apologies for falling... More 

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Additional Information about Charleston Plaza Hotel

Address: 4770 Goer Dr., North Charleston, SC 29406 (Formerly InnPlace Charleston Airport Hotel)
Location: United States > South Carolina > Coastal South Carolina > North Charleston
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Charleston Plaza Hotel 3.5*
Number of rooms: 289
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Also Known As:
Sheraton Hotel North Charleston
Sheraton Charleston
Charleston Sheraton
Hotel Style:
#2 Green Hotel in North Charleston

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