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Fairfield Inn & Suites Charleston Airport/Convention Center

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4841 Tanger Outlet Blvd, North Charleston, SC 29418
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Fairfield Inn & Suites Charleston Airport/Convention Center
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276 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

I was in North Charleston for a class for 2 weeks. Other classmates made arrangements at a different hotel and I made mine at this hotel. They ended up making a huge mistake by not staying at this hotel. The rooms were always clean and the staff was GREAT. Taylor checked me in and was always great to talk to... More 

Was this review helpful? Yes
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This property is located right next to the Tanger outlets. When we arrived in North Charleston, we put our bags in the room and headed straight to the shopping outlets. It is also located next to a Sams Club and a Walmart. The hotel lobby was clean and welcoming. Lorenzo (the front desk clerk) has fantastic customer service and always... More 

Was this review helpful? Yes 1
SavannahMathesFFIS, Manager at Fairfield Inn & Suites Charleston Airport/Convention Center, responded to this review

Dear snahomed, Thank you for reviewing your recent stay with us at Fairfield Inn & Suites Charleston Airport/Convention Center on TripAdvisor. We appreciate your time in providing feedback to motivate our staff, as well as make improvements when necessary. I apologize for the issues you experienced in your room while you were with us, but am happy to hear that... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Nice hotel, very clean and well kept. Breakfast was nice in the morning, good selection. Hotel staff was very friendly, knowledgable. Hotel has a shuttle to the airport and surrounding areas. We needed an early ride on a Sunday morning to the airport which they couldn't do, but they reserved a taxi for us and called our room in the... More 

Was this review helpful? Yes
SavannahMathesFFIS, Manager at Fairfield Inn & Suites Charleston Airport/Convention Center, responded to this review

Dear mstopera, Thank you so much for taking the time to review your recent stay with us at Fairfield Inn & Suites Charleston Airport/Convention Center on TripAdvisor. We, as well as other TripAdvisor travelers, sincerely appreciate your feedback. I am happy to hear that you were able to enjoy quite a few amenities that our hotel has to offer -... More 

Nashville, Tennessee
Level Contributor
81 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here overnight for work. Hotel was clean and nice, and the staff was very nice. Right near the airport and the shopping center. Will definitely be staying here again when I'm in town for work. *

Was this review helpful? Yes
SavannahMathesFFIS, Manager at Fairfield Inn & Suites Charleston Airport/Convention Center, responded to this review

Dear Trot27, Thank you so much for providing feedback regarding your recent stay with us at Fairfield Inn & Suites Charleston Airport. We are delighted to hear that you enjoyed your stay with us - from our wonderful staff to our convenient location. We are glad that you'll be back to see us again soon! Once again, thank you for... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 12, 2015 via mobile

Great experience. Friendly and helpful staffs. We had elderly people and lots of luggages, the front desk staff helped us with the luggages up and down the shuttle, and up to the room. They also gave lots of suggestions on what to do and where to eat.Conveniently located across Tanger outlet and restaurants.

Was this review helpful? Yes 1
SavannahMathesFFIS, Manager at Fairfield Inn & Suites Charleston Airport/Convention Center, responded to this review

Dear happysquirels, Thank you so much for the review of your recent stay with us at Fairfield Inn & Suites Charleston Airport/Convention Center. We are delighted to hear that you enjoyed your stay with us! With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met... More 

Rocklin ,CA
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 4, 2015

I was in Charleston, SC for a conference. This was a convenient location; less than 10 minutes from airport and a few minutes to the Charleston Convention center. Rooms: clean; with rerigerator and microwave. Comfortable bed with plenty of blankets and pillows. There was a sofa and desk in my room. Bathroom had a tub/shower and standard amenities Exercise facility... More 

Was this review helpful? Yes
SavannahMathesFFIS, Manager at Fairfield Inn & Suites Charleston Airport/Convention Center, responded to this review

Dear whereisluck, Hope all is well in California! Thank you so much for the review on TripAdvisor of your recent stay with us at Fairfield Inn & Suites Charleston Airport/Convention Center. We are happy to hear that you enjoyed your stay with us and took the time to tell other travelers about your experience! From your review, it looks like... More 

Pawleys Island, SC
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed May 1, 2015

The hotel has a very good location near the Tanger Outlets and Interstate. The parking area and lobby were in good condition. Desk clerk was nice and efficient. When we entered the room, we noted no smell or air freshener (a good thing). The room was clean and the beds comfortable. The hotel seemed to be a little older, but... More 

Was this review helpful? Yes
SavannahMathesFFIS, Manager at Fairfield Inn & Suites Charleston Airport/Convention Center, responded to this review

Dear johnbuck3, Thank you for the review of your recent stay with us at Fairfield Inn & Suites Charleston Airport/Convention Center. We, as well as other TripAdvisor travelers, appreciate your honest feedback. I do regret to learn that you did not have the exceptional experience that we strive to provide all of our guests. We truly do have a wonderful... More 

Miskin, United Kingdom
1 review
5 of 5 stars Reviewed April 29, 2015

Looked after me well after my case was lost en route. Good breakfast and managers reception. Close to local shopping outlet. Very good shuttle service, prompt and efficient. Polite and friendly staff.

Was this review helpful? Yes
SavannahMathesFFIS, Manager at Fairfield Inn & Suites Charleston Airport/Convention Center, responded to this review

Dear swindonshawn, Thank you for taking the time to review your recent stay with us at Fairfield Inn & Suites Charleston Airport/Convention Center. We truly appreciate your feedback in our efforts to provide continual training and motivation for our associates. We are delighted to hear that you enjoyed your stay with us - from our vast complimentary amenities, such as... More 

Wales, U.K.
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed April 25, 2015

Stayed for two nights. Shuttle transport provided to the airport. Spacious rooms. Breakfast good. Over the road from the Tanger outlet, walking distance to Walmart and several restaurants. NASH shuttle nearby to downtown Charleston for $3 each way. The Managers reception is such a good idea. It gives you the opportunity to meet and chat with other people. Wendy looked... More 

Was this review helpful? Yes 1
SavannahMathesFFIS, Manager at Fairfield Inn & Suites Charleston Airport/Convention Center, responded to this review

Dear NomadsWales_U_K_, Thank you so much for providing feedback regarding your recent stay with us at Fairfield Inn & Suites Charleston Airport. We, as well as other TripAdvisor travelers, truly appreciate your time. We are delighted that you enjoyed your stay with us, particularly Wendy's hospitality during our weekday Manager's Reception. We are so happy to have her on our... More 

Lexington, KY
Level Contributor
100 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
4 of 5 stars Reviewed April 22, 2015

I am a Marriott points junkie, so always looking for good Marriott options near where I want to be. I have stayed at this Fairfield twice and have found it to be everything I need. Clean and quiet are my top priorities, and this one meets both standards. The location is excellent - walking distance to the outlet mall and... More 

Was this review helpful? Yes
SavannahMathesFFIS, Manager at Fairfield Inn & Suites Charleston Airport/Convention Center, responded to this review

Dear waynelaw78, Thank you for providing a review of your recent stay with us at Fairfield Inn & Suites Charleston Airport. We are so happy that you enjoyed your stay and took the time to share it with us, as well as other TripAdvisor travelers! We are in a wonderful location to the airport, shopping and dining destinations - even... More 

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