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All 58 North Charleston hotels

Crowne Plaza Charleston Airport Convention Center

3.5 of 5 Hotel   |   4831 Tanger Outlet Boulevard, North Charleston, SC 29418
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Ranked #21 of 58 Hotels in North Charleston
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
PrivateandBusiness Shanghai, China
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227 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Shanghai, China
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Close to the airport; rooms are clean but nothing fancy (my room had a very small window to the backyard). Could be noisy if the room is close to the entrance hall. In my room no mobile connection, WIFI worked well. Close to Outlet Center and WalMart.

Was this review helpful? Yes
Chris H, General Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear PrivateandBusiness, Thank you very much for taking the time to review our hotel. We appreciate you choosing the Crowne Plaza for your recent visit. I'm sorry that your stay was less than excellent. If there is anything we can do for you at this point, please feel free to contact the hotel directly. Thank you again for sharing your... More 

Knoxville
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Nice hotel to stay at! Very cute rooms with beachy, Charleston theme. Great location to shopping and interstate. Near airport so convenient for air travelers. Staff was nice and pleasant. I will be back for vacation as this was a business trip.

Was this review helpful? Yes
Chris H, General Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear Joyful941, Thank you for taking the time to share your experience on our TripAdvisor page! We are so glad you enjoyed your recent stay and hope that you will come back to see us again soon. Thank you for choosing the Crowne Plaza Charleston Airport! Sincerely, Chris Harvey More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed her during thanksgiving. We were so happy to say across from of our favorite places-Tanger Outlet, Walmart n Starbucks. U can walk right across the street to Tanger Outlet without having to worry about parking. The rooms are spacious very modern rooms n lobby with bar in lobby. We experienced some issues with out heat not working n... More 

Was this review helpful? Yes
Chris H, General Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear Lifeisbeautiful08, Thank you so much for the lovely review! I apologize for the issues with the heat in the room, and I'm glad that you were taken care of so quickly. Regarding the breakfast service, I will follow up with the team to make sure they are explaining the various options and providing warm, welcoming service to our guests.... More 

Chapel Hill, North Carolina
Top Contributor
75 reviews 75 reviews
60 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for one night; the location of the hotel is great as it is within walking distance of the "Outlet Center". The hotel front desk staff was very friendly and helpful when checking in. My room was very nice with a "modern" decor, and included a microwave and refrigerator, desk, and flat screen mounted on the wall; and plenty... More 

Was this review helpful? Yes
Chris H, General Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear theokitty916, Thank you for your review of our hotel! We are so glad you enjoyed the property, staff and location near the outlets. Thank you also for sharing your challenges with our phone tree. We will research to see what edits we can make to simplify reaching the desk staff. We truly appreaciate you choosing our hotel for your... More 

Sandwich, Massachusetts
2 reviews
2 of 5 stars Reviewed 4 weeks ago

Unfortunately I'm on the road about 200 days a year. This has to be about the noisiest place I've stayed at in a long time. Doors slamming kids running and people being loud above. It's a nice newer property but in building it they must have forgotten the insulation. If I don't have to come back here I would be... More 

Was this review helpful? Yes
Chris H, General Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear Joe M, Thank you for sharing your experience from your recent stay. I am truly sorry that you experienced so much noise while you were with us. We have had a couple of family groups here over the past couple of weekends and there were quite a few children on property which is uncharateristic for our hotel. I hate... More 

Fayetteville, North Carolina
Contributor
11 reviews 11 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

This was a great hotel. The staff was friendly. Checkin was so easy. The location was perfect right across from the Tanger Outlet. Close to the Air Force base. The rooms were nicely decorated, and the shower was amazing. I highly recommend this hotel.

Was this review helpful? Yes
Chris H, General Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear clow99, Thank you for your review! We are so glad that you enjoyed your stay at the Crowne Plaza Charleston Airport and hope that you will come back to see us soon! We enjoyed hosting your retreat and hope that all of your attendees had as much fun as you. Thanks again and we appreaciate you choosing our hotel.... More 

Bradenton, Florida
2 reviews
5 of 5 stars Reviewed 4 weeks ago

What I recently learned, after so many years of travel, is that the main difference between a good hotel and a great hotel is not the brick and mortar, room decor or lobby, but its people. This hotel is beautiful, impressive, modern, clean and spacious like many. But what other hotels don't have is Mr. Chris H., Director of Operations.... More 

Was this review helpful? Yes
Chris H, General Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Hello billaleman, Thank you for taking the time to share you experience at our hotel. First off, we are very sorry that you were displaced on your first night. It is never our intention to have to relocate a guest. We are very happy, however, that your trip finished on a positive note and that you and your wife ended... More 

So Cal
Top Contributor
70 reviews 70 reviews
33 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 9, 2014

Staff was attentive to pretty much everything we needed. The location worked perfectly for us as we didn't need to rent a car. In town for a couple days to visit Charleston. Great bar/ lounging area. Great points were 5 minute walk to a bus that drops you downtown for $3 exact change required. Note buses don't start moving until... More 

Was this review helpful? Yes
Chris H, General Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear gr1069, Thank you very much for sharing your experience and providing tips for other travelers. We are glad that you enjoyed your stay and hope that you will come back to see us soon. Regarding the noise from the exit door, we will have our engineering team address that so that it won't be a nuisance for other guest.... More 

Myrtle Beach, South Carolina
Contributor
15 reviews 15 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 9, 2014 via mobile

WOW! Is every Crowne Plaza this beautifully renovated? If so, I need to frequent them more often. I met my husband here when he flew in for work (he's a pilot and we live about 2 hours away). The outside is a run-of-the-mill airport hotel. But step inside...instantly impressive. The decor in the lobby, bar, and restaurant areas was warm... More 

Was this review helpful? Yes
Chris H, General Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear Luv2Travel812, Thank you so much for the glowing review! We are so happy that you and your husband enjoyed your stay. We appreciate you choosing our hotel and hope that the two of you will come back to see us very soon! Yours Truly, Chris Harvey More 

Chugiak, Alaska, United States
1 review
5 of 5 stars Reviewed November 8, 2014

I had great assistance by the hotel associate Kim S. , both in check-in and in a special request for keeping some frozen foods….frozen. I arrived very late at night and Kim was a wonderful help, and always cheerful. Thank you very much for your help and great attitude..

Was this review helpful? Yes
Chris H, General Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear Diana M, Thank you for sharing your experience! We are so happy that Kim took such good care of you and hope you will be back to see us soon. We'll pass along the kudos to her :) Sincerely, Chris Harvey More 

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Additional Information about Crowne Plaza Charleston Airport Convention Center

Address: 4831 Tanger Outlet Boulevard, North Charleston, SC 29418
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > North Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Charleston Airport Convention Center 3.5*
Number of rooms: 166
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Also Known As:
Crowne Plaza Charleston Airport Hotel North Charleston
Hotel Style:
#18 Business Hotel in North Charleston

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