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Crowne Plaza Charleston Airport Convention Center

Certificate of Excellence
3.5 of 5
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4831 Tanger Outlet Boulevard, North Charleston, SC 29418
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Crowne Plaza Charleston Airport Convention Center
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Ranked #21 of 58 Hotels in North Charleston
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
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245 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I took an anniversary trip to Charleston, but it was quite expensive to stay in the city and I would rather spend my money on food and activities. This hotel is only about 10 miles from downtown Charleston so it was no problem to just drive into the city every day. This hotel is right off the... More 

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Fredericksburg, Virginia
Senior Contributor
49 reviews 49 reviews
5 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

First stay in Charleston. The hotel was well-designed on the inside with lots of areas for relaxing in the common area. The nice was a good size but... lacked maintenance. For the price, one would expect a well-maintained room that was also clean. Housekeeping did not do a good job and the towels delivered to the room often had odd... More 

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Chris H, General Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear Amanda-n-Darren, Thank you so much for taking the time to share you recent experience at our hotel. I apologize that you had so many issues with your room and your stay. We often have a variety of groups in our property, some of which include reunions and weddings and children as well. We try our best to place groups... More 

Atlanta, Georgia
1 review
4 of 5 stars Reviewed 1 week ago

An excellent stay at the Crowne Plaza. My first time in Charleston and so glad i chose the Crowne Plaza for my weekend stay. The room was spacious and staff members were extremely friendly. The complimentary breakfast was the piece de resistance. Upon my next trip to Charleston, I will most definitely stay there.

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Chris H, General Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear boothie212, Thank you so much for the kind review. We are so pleased that you enjoyed your stay here at the Crowne Plaza Charleston Airport. We truly appreciate you choosing our hotel for your recent trip to Charleston and hope that you will return to see us again soon. Yours Truly, Chris Harvey General Manager More 

Denver, Colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel is amazing! Great rooms, great friendly staff. The hotel is really nice. Located close to many shops and an outlet mall. Still has a new hotel feel and the staff at the bar is great. The 24hiur fitness center has great equipment and is nice and clean. Overall a great experience at this hotel.

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Chris H, General Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear Steven C, Thanks so much for reviewing the Crowne Plaza Charleston Airport and your stay. We love that you had such a good stay and that you enjoyed our hotel so much! We will share the wonderful review with our team and we'll be sure to praise the bar staff especially. We really appreciate you choosing our hotel for... More 

New Philadelphia, Ohio
Contributor
14 reviews 14 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is definitely one of the nicest Crowne Plaza's that I have stayed at. The rooms are spacious and comfortable. The decor is lovely and my room was immaculate. I did order a dinner from room service. It was average. Great location, next to outlet shopping and close to the airport.

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Chris H, General Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear Delcie S, Thank you so much for the nice review of your stay! We are so happy that you enjoyed our hotel and its decor. We are very centrally located with easy access to Tanger Outlet Mall, North Charleston Coliseum, the Charleston International Airport and we're very close to I26 and I526. We truly appreciate you choosing our hotel... More 

Anderson, South Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This room was put together with an eye for detail. From the lion sconce on the wall to the walk in shower, to the king sized bed, this room exuded a sophistication you don't expect at the price. Well done!

Was this review helpful? Yes 1
Chris H, General Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear D M, Thank you very much for the wonderful review! We are so happy you enjoyed the design and decor of our guest rooms. We love our modern, unique look and are glad you did too. We thank you for staying with us and hope you will come back soon. Yours Truly, Chris Harvey More 

Minneapolis, Minnesota
Top Contributor
51 reviews 51 reviews
47 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here three nights to attend a military school graduation. it was easy to get on the freeway to graduation plus easy to get downtown. In other words, the location was great. There is an outlet mall within walking distance. The bar and restaurant are very hip looking and we enjoyed hanging out there. The room was really comfortable... More 

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Chris H, General Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear WanttoGetoutMore, Thank you so much for taking the time to review your recent stay with us! We are so glad that you enjoyed your visit to our hotel. Our location and accessibility is a great benefit to all of our guests and having 90 retails stores within a 3 block walk at Tanger Outlets is a nice plus as... More 

New Jersey
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Unlike majority of the Crowne Plazas out there that are outdated and in dire need of updating and renovating, this property clearly stands out. This property is relatively new and consists of modern decor and furnishings. The rooms are large and very comfortable. The bathrooms are large and modern. Very friendly staff as well. There are a bunch of places... More 

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Chris H, General Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear Yasir R, Thank you so much for taking time out of your day to review our hotel. We are so pleased that you found our hotel and furnishings so appealing. We are in a great location with over 30 restaurants and 90 retail stores within 1 mile of us. I am so glad you were able to take advantage... More 

Senior Contributor
26 reviews 26 reviews
25 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed February 21, 2015

This is a lovely hotel and the ambiance is amazing. Dasia, at the front desk, was wonderful at check in. The Sweetgrass restaurant (inside the hotel) has DELICIOUS food and the service was outstanding. (Drinks were REALLY awesome too!) Just as we were settling in, we realized that this really annoying humming sound just would not go away. Around 11:45... More 

Was this review helpful? Yes
Chris H, General Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear Riley T, We are very grateful that you took the time to share your recent visit on TripAdvisor! We are so glad that you received such good service during your stay an appreciate the opportunity to resolve the noise issue you experienced. Thank you for choosing our hotel during your recent trip to the Charleston Area and we hope... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 18, 2015

As lovely as the hotel and the rooms are, I would never stay here again. The rooms are not well insulated and so everything that goes on in the halls can be heard. Also, we have stayed in many hotels but by far this was the most uncomfortable and noisy mattress ever. Every time you turned it would wake up... More 

Was this review helpful? Yes 1
Chris H, General Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear Beerya68, Thank you for sharing your experience on our tripadvisor page. I am very sorry that you did not have a restful stay. We are working on replacing mattresses that have noisy springs. There are a handful of rooms that we have pinpointed with this problem. Additionally, we are in the process of finding solutions for some of the... More 

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