We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Charleston Airport Convention Center

3.5 of 5
Hotel website
Hotel deals
4831 Tanger Outlet Boulevard, North Charleston, SC 29418
Special Offer
Save 10-30%
Crowne Plaza Charleston Airport Convention Center
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #22 of 59 Hotels in North Charleston
A recent review
4 of 5 stars reviewed 2 days ago
cssky lexington, ky
Add Photo Write a Review

265 Reviews from our TripAdvisor Community

Traveler rating
    136
    74
    27
    16
    12
See reviews for
49
57
15
83
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • English first
  • Any
English first
  • All months
    (265)
  • Mar-May only
    (86)
  • Jun-Aug only
    (72)
  • Sep-Nov only
    (64)
  • Dec-Feb only
    (43)
All months
lexington, ky
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for 4 nights during a dance competition at the Convention Center. Great location with many restaurants and shopping nearby and close enough to beaches and downtown to be able to get a touristy trip in too. The room was not huge but bigger than a typical hotel room. Had a nice sitting area and desk. The bathroom was... More 

Was this review helpful? Yes
Chris H, Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear cssky, We are very appreciative of the feedback on our TripAdvisor page. We are looking into options on how to make our bathroom doors more guests friendly. We are glad you enjoyed our pool area. We are happy to hear you stay with us was very good overall. Please come back and visit us next time you are in... More 

grand lido negril
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here this past weekend in room 406 (6/20/15). From the moment I walked in, I was greeted by an awesome front desk rep. He was very kind and seem willing to go the extra mile if need be. All of my requests, except for the king size bed, were met. I stayed in the quiet zone which was... More 

Was this review helpful? Yes
Chris H, Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear Peachykeen808, We deeply appreciate the feedback on our TripAdvisor page. We will bring the spots on the wall in the bathroom to our housekeeping team, as well as, the stains on the bed skirt. We are looking into ways to improve on our breakfast selections. We are glad you had a good stay with us overall. Please contact me... More 

Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have to be honest, I was really surprised by some of the reviews. I stayed this past weekend and was lucky to get a room, because all of the hotels in the area were totally booked. I can write this having stayed at the other hotels around the outlet and the Performing art center, and this is definitely one... More 

Was this review helpful? Yes
Chris H, Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear Gale B, We are very excited to hear how much you enjoyed the Crowne Plaza Charleston Airport. It is great to hear that our team went out of their way to accommodate your needs. We typically do not discount rates unless the guest was only here for a few hours. We are very pleased you chose our hotel over... More 

Pittsburgh, Pennsylvania
Level Contributor
103 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I attended a conference at this hotel and was pleased, overall. There were a few changes that I had asked to have made to my reservation in regards to the credit card used, both before arrival and then again at arrival since they had not been made. While the front desk attendant was nice, she did not make my changes... More 

Was this review helpful? Yes
Chris H, Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear binkers441, We appreciate the review you put on our TripAdvisor page. We will gather our culinary team and see where we could improve from the event you attended. We are looking into ways to close the bathroom doors in a more private manner. It is pleasing me to hear that the restaurant food made up for the less desirable... More 

Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is very well appointed and in a fantastic location. The beds were great and the staff was accommodating. One note: rooms on the upper floors open to the lobby and bar on the first floor and ours was a bit noisy. Take them up on the offer for a white noise machine as the entertainment going on can... More 

Was this review helpful? Yes
Chris H, Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear Amharb, Thank you so much for giving our team some feedback on our TripAdvisor page. It is exciting to hear that our team was accommodating during your stay with us. We are looking into ways to dampen the noise in our atrium area. We have also looked into noise dampening art work and a noise dampening cover for our... More 

Frankfurt, Germany
Level Contributor
231 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We came home late on day 1 and the room (440) was not serviced.The cleaning team seemed to have their gettogether every morning in front of our room. Some were sitting on the floor, chatting and making noise. Many of the rooms still had "do not disturb" signs. Imagine this! Cleanliness of some public spaces could be also improved, particularly... More 

Was this review helpful? Yes
Chris H, General Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear Carlos C, Thank you very much for your feedback regarding your recent stay. I am very sorry that your room did not get serviced. I will look into the housekeeping team congregating on that hallway in the morning as well. Both are completely unacceptable and will be addressed. We are capable of much better than what you experienced and... More 

Hickory, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 26, 2015 via mobile

Our room was wonderful and vey comfortable. The hotel was in a super location, just across street from Tanger Outlets. The staff was welcoming and helpful. Only reason for 4 rather than 5 stars was strange, unpleasant odor in hallway. When called to the attention of desk it was addressed immediately but I don't understand why it hadn't already been... More 

Was this review helpful? Yes 1
Chris H, Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear Acoffey11, We deeply appreciate you taking the time to give us a review on our TripAdvisor page. We do apologize for the unpleasant smell in the hallway, and we have addressed that issue in hopes it will not happen in the near future. We are pleased to hear that our team was accommodating during your stay with us. Thanks... More 

Central Florida, Florida
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 25, 2015

The pro's: 1. Great staff (except for the barmaid, more on that later). Front desk staff went out of their way to greet guests and seemed sincere. Housekeeping staff also very pleasant. 2. Plenty of convenient parking. 3. Comfortable room. 4. Good maid service, plenty of fresh wash clothes and towels. My room was clean and satisfactory. Con's: 1. There... More 

Was this review helpful? Yes 1
Chris H, Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear Nice_Ankles, We are very grateful for the review you posted on our TripAdvisor page. We are very glad that our housekeeping team was very attentive to your needs, and that the front desk team was being courteous to our guest. We will sit down with our bartending team to insure we are giving the best service we can. Thanks... More 

Jacksonville, Florida
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 20, 2015 via mobile

We came in town early and went directly to the hotel where we were greeted with smiles. We waited about 10 min in the Lobby and we were able to go up to our rooms. While in the lobby one of the staff members offered my children drinks and snacks while we waited. When we arrived at our suite I... More 

Was this review helpful? Yes
Chris H, Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear Renata B, We deeply appreciate the kind words on our Tripadvisor page. We are extremely proud that our staff exceed your expectation and gave your family great service from start to finish. We look forward to seeing you next time you come to Charleston. Thanks Again, Nathan Hamric Assistant General Manager More 

Sanibel Island, Florida
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed May 19, 2015

WE enjoyed the room (nicely appointed, good a/c, stayed for two nights) although the first room to which we were assigned smelled musty and had crumbs on the floor; second room OK. However, when my wife took her robe out of the closet on the second night, she was greeted with a large Palmetto Bug in her sleeve- quickly stomped... More 

Was this review helpful? Yes
Chris H, Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear yodamak, Thank you so much for taking the time to share your experience while staying with us. I do apologize that you and your wife had the unpleasant experience of having a palmetto bug in your room. We do have a monthly preventive pest control spray, so we will have them investigate the issue further. Again I do apologize... More 

Questions? Get answers from hotel staff and past guests. Ask a question

137 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (81)
Viewed
Bathroom (15)
Viewed
Hotel & grounds (7)
Viewed
Room/suite (27)
Viewed
View from room (1)
Viewed
Dining (1)
Viewed
Pool/beach area (2)
Viewed
Other (28)

Management photos: Courtesy of the property manager

Viewed
All management photos (56)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (27)
Viewed
Business center/function rooms (7)
Viewed
Pool/beach area (1)
Viewed
Bathroom (1)
Viewed
Dining (5)
Viewed
Other (9)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay