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All 58 North Charleston hotels

Crowne Plaza Charleston Airport Convention Center

3.5 of 5 Hotel   |   4831 Tanger Outlet Boulevard, North Charleston, SC 29418
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Ranked #21 of 58 Hotels in North Charleston
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Laura U Orlando, United States
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232 reviews from our community

Traveler rating
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    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Orlando, United States
2 reviews
3 of 5 stars Reviewed 1 week ago

Pros: - Great location - near shopping, dining, tourist sites, Air force base, highways! Perfect spot to get to any part of Charleston easily. - Beautiful hotel - very well designed, great layout, and nice design details (textured wall paper, old map of Charleston, and interesting light fixtures) - Very attentive staff - they were so helpful, met all of... More 

Was this review helpful? Yes
Chris H, General Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear Laura U, Thank you so much for taking the time to review your recent stay with us. We appreciate your feedback and we're glad that there were enjoyable parts of your stay here. We will be discussing the challenges you faced in our operations meeting to work on some solutions for the bathroom door and will also start looking... More 

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff at this hotel have a professional and welcoming way of looking after their guests. The front desk manager Justin is friendly and down to earth. I appreciate the housekeeping staff for looking in on me and getting me what I needed without being overbearing. Overall, my stay here was restful, relaxing and rejuvenating. This hotel is right across... More 

Was this review helpful? Yes
Chris H, General Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear dlmeyers, Thank you for taking the time to share your experience from your recent stay at our hotel. We are so pleased that you enjoyed your visit and will be sharing your comments with our team. We truly appreciate you choosing our hotel for your recent stay and hope you will come back to see us very soon! Sincerely,... More 

Anderson, South Carolina
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Myself and sister-in-law stayed at the Crowne Plaza on December 3rd, 2014. The Hotel is Beautiful, all personnel very friendly. The full breakfast was delicious... The waitress was GREAT !!!!! We had breakfast the morning of the 4th before leaving. Nice place to stay, very close to lots of things...

Was this review helpful? Yes 1
Chris H, General Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear Cathy L, Thank you so much for taking the time to rate you recent stay at our hotel! We are ecstatic that you and your sister-in-law had such a positive visit with us and hope that you'll come back to see us very soon. Thank you again. Sincerely, Chris Harvey More 

Oklahoma
Top Contributor
63 reviews 63 reviews
19 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The front desk staff is excellent. They are very attentive and focused on the customer. The rooms are clean, quiet and good condition. They have a nice bar off the lobby to socialize and get something to eat along with being able to watch games on TV. The airport shuttle service is very efficient and right on time. Very important... More 

Was this review helpful? Yes 2
Chris H, General Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear oldtravelerOklahoma, Thank you very much for taking the time to review your recent stay at our hotel. We are so happy that you enjoyed your stay and hope we will get to see you again next time you are in the Charleston area. With Gratitude, Chris Harvey More 

Merrimack, New Hampshire
Contributor
17 reviews 17 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is beautiful. Room was large, beds very comfortable. Loved the large walk-in shower and bathroom. Many extra little amenities like the large make-up mirror, welcome goodie bag, aroma therapy lotions, and a small bar. Comfort appears to be their priority. Due to time restraints we did not get to eat at the on site restaurant or use the... More 

Was this review helpful? Yes 1
Chris H, General Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear jpinet, Thank you very much for the kind review! We are so pleased that you enjoyed your stay at our hotel. We truly appreciate you choosing us during your recent visit to the Charleston area and hope that we have the opportunity to host you again in the near future. Thank you again! Yours Truly, Chris Harvey More 

Shanghai, China
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 13, 2014

Close to the airport; rooms are clean but nothing fancy (my room had a very small window to the backyard). Could be noisy if the room is close to the entrance hall. In my room no mobile connection, WIFI worked well. Close to Outlet Center and WalMart.

Was this review helpful? Yes 2
Chris H, General Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear PrivateandBusiness, Thank you very much for taking the time to review our hotel. We appreciate you choosing the Crowne Plaza for your recent visit. I'm sorry that your stay was less than excellent. If there is anything we can do for you at this point, please feel free to contact the hotel directly. Thank you again for sharing your... More 

Knoxville
2 reviews
4 of 5 stars Reviewed December 2, 2014

Nice hotel to stay at! Very cute rooms with beachy, Charleston theme. Great location to shopping and interstate. Near airport so convenient for air travelers. Staff was nice and pleasant. I will be back for vacation as this was a business trip.

Was this review helpful? Yes 1
Chris H, General Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear Joyful941, Thank you for taking the time to share your experience on our TripAdvisor page! We are so glad you enjoyed your recent stay and hope that you will come back to see us again soon. Thank you for choosing the Crowne Plaza Charleston Airport! Sincerely, Chris Harvey More 

Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 30, 2014 via mobile

We stayed her during thanksgiving. We were so happy to say across from of our favorite places-Tanger Outlet, Walmart n Starbucks. U can walk right across the street to Tanger Outlet without having to worry about parking. The rooms are spacious very modern rooms n lobby with bar in lobby. We experienced some issues with out heat not working n... More 

Was this review helpful? Yes 1
Chris H, General Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear Lifeisbeautiful08, Thank you so much for the lovely review! I apologize for the issues with the heat in the room, and I'm glad that you were taken care of so quickly. Regarding the breakfast service, I will follow up with the team to make sure they are explaining the various options and providing warm, welcoming service to our guests.... More 

Chapel Hill, North Carolina
Top Contributor
75 reviews 75 reviews
60 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed November 25, 2014

Stayed here for one night; the location of the hotel is great as it is within walking distance of the "Outlet Center". The hotel front desk staff was very friendly and helpful when checking in. My room was very nice with a "modern" decor, and included a microwave and refrigerator, desk, and flat screen mounted on the wall; and plenty... More 

Was this review helpful? Yes 1
Chris H, General Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear theokitty916, Thank you for your review of our hotel! We are so glad you enjoyed the property, staff and location near the outlets. Thank you also for sharing your challenges with our phone tree. We will research to see what edits we can make to simplify reaching the desk staff. We truly appreaciate you choosing our hotel for your... More 

Sandwich, Massachusetts
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 23, 2014

Unfortunately I'm on the road about 200 days a year. This has to be about the noisiest place I've stayed at in a long time. Doors slamming kids running and people being loud above. It's a nice newer property but in building it they must have forgotten the insulation. If I don't have to come back here I would be... More 

Was this review helpful? Yes 2
Chris H, General Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear Joe M, Thank you for sharing your experience from your recent stay. I am truly sorry that you experienced so much noise while you were with us. We have had a couple of family groups here over the past couple of weekends and there were quite a few children on property which is uncharateristic for our hotel. I hate... More 

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Additional Information about Crowne Plaza Charleston Airport Convention Center

Address: 4831 Tanger Outlet Boulevard, North Charleston, SC 29418
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > North Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Charleston Airport Convention Center 3.5*
Number of rooms: 166
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Also Known As:
Crowne Plaza Charleston Airport Hotel North Charleston
Hotel Style:
#17 Business Hotel in North Charleston

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